FBSPL- Fusion Business Solutions (P) Limited

FBSPL- Fusion Business Solutions (P) Limited successfully provided virtual assistant services for a national insurance brokerage. The main objectives were assistance with data entry processes, document creation, forms processing, and quote gathering and analysis. The assigned FBSPL employee, Paul, proved to be a valuable team member, offering high-quality support and attention to detail. He handled data entry tasks, generated proposals based on competitive results, communicated with carriers and clients, and maintained an ongoing training document. The client appreciated FBSPL's readiness to take on new tasks and their collaborative approach.

For Ted Marty Insurance Agency/Superior Insurance, FBSPL was hired to free up personnel service time, increase task efficiency, and enhance customer satisfaction. The assigned FBSPL employee, Ethan, excelled in providing daily task summaries, processing endorsements, creating new applications, and communicating effectively with carrier underwriters. His prompt responses and outstanding communication skills were particularly appreciated.

In another project, FBSPL assisted Keyes Insurance with a rollover project. The team was responsible for finding other markets to place the client's business and ensuring a smooth delivery of the new business process for prospective clients. The collaboration started in April 2025 and is ongoing. FBSPL's attention to detail, accuracy, and efficient delivery of services resulted in a successful engagement.