BPO Hive LLC

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Call center service BPO Hive LLC was established in 2020. Their small team is located in Cairo, Egypt. BPO Hive LLC focuses on call center services, sales outsourcing, and customer service outsourcing.

Client Insights

Industry Expertise

Other industries

30%

Business services

20%

Real estate

20%

Medical

15%

Retail

15%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 40%

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
4 Reviews

BPO Hive LLC was engaged by a real estate company to provide overseas staffing for their outbound call center. The team of 6-10 employees from BPO Hive LLC was specifically chosen for their high-quality calling and appointment setting skills. The company found BPO Hive LLC through an online search and chose them for their competitive pricing, good value for cost, and alignment with company values. They were tasked with providing a continuous stream of staff for a remote call center making outbound calls within North America.

BPO Hive LLC was hired by a crypto exchange platform to enhance their customer service. The primary goal was to improve the overall customer experience by streamlining customer support operations, reducing response times, and improving customer satisfaction rates. The team of 6-10 employees from BPO Hive LLC provided a comprehensive solution that included in-depth training, 24/7 support, multichannel support, quality assurance, and scalability. The company found BPO Hive LLC through an online search and chose them for their great cultural fit, good value for cost, and alignment with company values.

BPO Hive LLC was contracted by a consulting company for sales outsourcing. The company aimed to improve customer conversion through telesales outreach, lead compilation, and email marketing outreach. One employee from BPO Hive LLC, Abdullah, was assigned to this project due to his exceptional skills. The company found BPO Hive LLC on Upwork and chose them due to the impressive performance of the assigned agent. The scope of work included weekly sales conversion.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

4.9