BPO Hive LLC

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Based in Cairo, Egypt, BPO Hive LLC is a midsize telephone answering service. They focus on Call Center Services, Customer Service Outsourcing, Back Office Outsourcing, and Sales Outsourcing and were founded in 2020.

Client Insights

Industry Expertise

Other industries

30%

Business services

20%

Real estate

20%

Medical

15%

Retail

15%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 40%

Common Project Size

$50K-$199K 4 projects

<$10K 1 project

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.9
10 Reviews

BPO Hive LLC was hired by Chemical Safety International to provide data entry and customer service support. The CEO of the company found BPO Hive LLC through an online search and the Clutch Site and was drawn to the company due to its great culture fit, good value for cost, and aligned company values. A team of 2-5 employees from BPO Hive LLC was assigned to the project, with key deliverables including renaming, splicing and entry, and 100% QA customer center call support.

Greenlit Brands, a retail company, engaged BPO Hive LLC for virtual receptionist services. The company's CEO discovered BPO Hive LLC via an online search and the Clutch Site. The decision to hire them was based on the excellent cultural fit, cost-effectiveness, and alignment of company values. The scope of work, carried out by 2-5 BPO Hive LLC employees, included answering all incoming calls, managing call forwarding, taking messages when needed, and professionally handling customer inquiries.

BPO Hive LLC was also hired by Bitcoin Depot for sales outsourcing services. The VP Sales of the company found BPO Hive LLC through an online search and chose them because of their great culture fit and aligned company values. The project involved 60 BPO Hive LLC teammates and the main task was to handle outbound sales from lead to completion.

Timeliness

4.9

Service Excellence

5.0

Value

5.0

Would Recommend

5.0