Top 100 Back Office BPO Companies

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Top 100 Back Office BPO Companies

The Best of November 2024

Business process outsourcing (BPO) refers to a widely prevalent practice of hiring or contracting business functions to third-party service providers. They generally offer various services, including customer support, sales and marketing, and human resources. 
Jump to Most Reviewed Companies

List of the Best Back Office BPO Services

  • 241
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Waterford, Ireland
    Eurobase is a back office outsourcing company established in 1992. Their small team is headquartered in Waterford, Ireland. The company provides back office outsourcing, fulfillment, warehousing & distribution, and customer service outsourcing.
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    Industries

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  • 242
    (7 Reviews) 4.6
    • Timeliness

      4.4
    • Service Excellence

      4.6
    • Value

      4.5
    • Would Recommend

      4.7
    • Undisclosed
    • 50 - 249 employees
    • Gastonia, NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

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    Clients

    • Robert R. McGill Air Conditioning INC
  • 243
    (11 Reviews) 4.9
    • Timeliness

      4.6
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Makati, Philippines

    MCVO Talent Outsourcing Services is a BPO offshore company headquartered in Makati City, Philippines. The team of more than 100 employees also works from Deerfield Ill. Founded in 2017, they serve mostly small business clients in financial services. Services include accounting, non-voice BPO, PPC, and more.

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    Clients

    • TWA Photographic Artists

    Industries

  • 244
    (2 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • Undisclosed
    • 50 - 249 employees
    • Sydney, Australia

    Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.

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    Industries

  • 245
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    • Barranquilla, Colombia

    Empire Global Solution is a midsize telephone answering service. In PARLIN, New Jersey and Barranquilla, Colombia, the agency was founded in 2021. Their services include call center services, back office outsourcing, sales outsourcing, customer service outsourcing, and more.

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    Industries

  • 246
    (10 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Kolkata, India

    Task Virtual is an outsourcing agency based in Kolkata, India. Since 2016, their small team of 9 has been specializing in market research, business consulting, non-voice BPO services, branding, transcription, and more. They mainly work with midmarket clients in a variety of industries.

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    Industries

  • 247
    (4 Reviews) 4.5
    • Timeliness

      4.6
    • Service Excellence

      4.5
    • Value

      4.4
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • Santo Domingo, Dominican Republic

    Call Center Pros is an outsourcing firm based in Santo Domingo, Dominican Republic with a US office in Hollywood Fla. Established in 2010, Call Center Pros has 80 employees, and provides services including voice and non-voice business process outsourcing; Call Center Pros provides live chat and email support in addition to phone services.

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    Industries

  • 248
    (1 Reviews) 4.5
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 10 - 49 employees

    Navigant PACE is a mass tort claims administration company based in Hamilton, NJ, with four other locations. Founded in the early 1980s, they have over 5,000 employees that service the business services, legal, financial, and healthcare industries. They specialize in non-voice BPO/back office services and voice services.

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    Industries

  • 249
    (1 Reviews) 4.5
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 10,000+ employees
    • Irving, TX

    SourceHOV is a global transaction processing and enterprise information management company based in Irving, TX, with offices in Detroit, Los Angeles, and San Francisco. Founded in 2011, SourceHOV and its nearly 1,250 employees provide non-voice BPO/back office services and voice services.

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    Clients

    • Albany Medical Center

    Industries

  • 250
    (1 Reviews) 4.5
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 2 - 9 employees

    MedValue is a BPO service provider with locations in Oak Brook, Ill., Los Angeles, and Bridgewater, N.J. The team of fewer than 10 employees offers non-voice BPO services and voice services to clients in the health care and medical industry.

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    Industries

  • 251
    (1 Reviews) 4.5
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 10 - 49 employees

    Statco is a business process outsourcing firm based in Austin, Texas. They were founded in 1959, and have 23 employees. Statco's operations revolve around BPO/back office services for private and government clients with sensitive data needs; they also offer some voice support outsourcing to support their data operations.

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    Clients

    • Texas Department of Transportation

    Industries

  • 252
    (1 Reviews) 4.5
    • Timeliness

      4.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      3.0
    • $1,000+
    • 50 - 249 employees

    TravCom is travel data solutions agency founded in 1975. With its headquarters in Los Angeles, and an office in Leicester, United Kingdom, TravCom has a team of 8 employees. They offer bookkeeping and non-voice BPO/back office services to transportation and hospitality and leisure industries.   

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    Clients

    • Carlson Wagonlit Travel

    Industries

  • 253
    (1 Reviews) 4.5
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    • Saint Paul, MN

    Telecommunications agency FLS Connect is headquartered in St. Paul, Minn., with another office in Phoenix. Since 1999, their team of 165 has specialized in non-voice BPO services for non-profit and government clients.

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    Industries

  • 254
    (6 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 250 - 999 employees
    • Cebu City, Philippines

    A leading global BPO company with 45 employees, Staff Outsourcing Solutions embodies the principles of customer advocacy and efficiency. The company is based out of Cebu City, Philippines and collaborates with clients across industries from consumer products, financial services, healthcare, and retail to telecommunications. Founded in 2011, Staff Outsourcing Solutions specializes in voice services, non-voice BPO/back office services, and HR consulting.

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    Industries

  • 255
    (6 Reviews) 4.7
    • Timeliness

      4.6
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees
    • THE NILGIRIS, India
    Haidata is a data annotation services company. The small THE NILGIRIS, India-based company was founded in 2020. Their team provides data annotation services and back office outsourcing.
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    Clients

    • Niqorobotics

    Industries

  • 256
    (7 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 2 - 9 employees
    • Mandi Gobindgarh, India
    Established in 2004, Outsourced Bookkeeping is a midsize finance & accounting outsourcing (FAO) company. Their team specializes in finance & accounting outsourcing (FAO). The firm is based in Mandi Gobindgarh, India.
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    Industries

  • 257
    (6 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      5.0
    • $50,000+
    • 250 - 999 employees
    • Salisbury, NC

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

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    Industries

  • 258
    (3 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Montego Bay, Jamaica

    Answering service company Genesis Support Solution LTD was established in 2020. The midsize team focuses on call center services, customer service outsourcing, HR services, translation, and more. The agency is in Montego Bay, Jamaica and Miami, Florida.

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    Industries

  • 259
    (2 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    Elite Business Staffing is a social media marketing agency based in Brisbane City, Australia and Lalitpur, Nepal. The midsize agency was launched in 2023. Their team offers social media marketing, search engine optimization, pay per click, web development, and more.
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    Industries

  • 260
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.8
    • $25,000+
    • 50 - 249 employees
    • Barranquilla, Colombia

    NativApps is an IT company located in Barranquilla, Colombia. Since 2012, their team of 79 has been specializing in IT staff augmentation and custom software development for mainly midmarket-sized clients in the IT industry. 

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    Clients

    • Auxis

    Industries

  • 261
    (3 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Baltimore, MD

    RemSource is a consulting and virtual support company located in Baltimore. RemSource was founded in 2009 and maintains a team of 7 that provides non-voice BPO/back office services, bookkeeping, voice services, and business consulting services for small businesses.

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    Industries

  • 262
    (2 Reviews) 4.0
    • Timeliness

      4.5
    • Service Excellence

      4.0
    • Value

      5.0
    • Would Recommend

      4.5
    • Undisclosed
    • 250 - 999 employees
    • New York, NY

    Founded in 2008, Cogneesol is a business process management, technology, and digital transformation company. Located in New York, they have a team of about 350 employees that offers nonvoice BPO services, finance and accounting outsourcing, and IT managed services. They primarily serve midmarket businesses in the business and financial services, and health care and medical services.

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    Industries

  • 263
    (23 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 250 - 999 employees
    EverHelp is a Warszawa, Poland-based customer service outsourcing company. The small agency was launched in 2021. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.
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    Industries

  • 264
    (4 Reviews) 4.4
    • Timeliness

      4.4
    • Service Excellence

      4.4
    • Value

      4.6
    • Would Recommend

      4.3
    • $1,000+
    • 50 - 249 employees
    • Diamond Bar, CA

    BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.

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    Clients

    • NextGen Healthcare

    Industries

  • 265
    (7 Reviews) 4.4
    • Timeliness

      4.1
    • Service Excellence

      4.4
    • Value

      4.4
    • Would Recommend

      4.4
    • $1,000+
    • 50 - 249 employees
    • Hiram, GA

    DataPlus is a development and data entry agency in Hiram, Ga. Founded in 1992, they have at least 50 employees that serve clients in the healthcare, financial services, and business services sectors. DataPlus provides voice services and non-voice BPO/ back office services. 

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    Industries

  • 266
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Pune, India

    Strong Vision Data Processing is a professional data management firm based in Pune, India, and founded in 2016. Their team of 4 employees specializes in non-voice BPO, bookkeeping, and finance and account outsourcing. 

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    Clients

    • 82 CLASSIC

    Industries

  • 267
    (3 Reviews) 4.3
    • Timeliness

      4.2
    • Service Excellence

      4.3
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • Sacramento, CA

    Softfile is a BPO services corporation founded in 1988. Based in Sacramento, Calif., their team of about 20 employees specializes in Non-Voice BPO/Back Office Services and voice services. The industries they focus on are financial services, legal, healthcare, and medical. 

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    Clients

    • The County of Sonoma

    Industries

  • 268
    (19 Reviews) 4.3
    • Timeliness

      4.2
    • Service Excellence

      4.3
    • Value

      4.0
    • Would Recommend

      4.2
    • $1,000+
    • 1,000 - 9,999 employees
    • Atlanta, GA

    Global Payments is a payment technology solutions agency founded in 1967. With its headquarters in Atlanta, and offices in Ontario, Manilla, Philippines, and Leicester, United Kingdom, Global Payments has a team of over 3,000 employees. They offer non-voice BPO/back office services to business, consumer product, and healthcare and medical industries. Global Payments provided payment processing services to a therapy practice. The practice no longer needs to devote as much time to this function and can now focus more time growing their business. “GlobalPayments conducts service seamlessly; I've never had to worry. They're always ahead of time with superb communication and product.” – Customer Service Head, Therapy Practice 

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    Industries

  • 269
    (2 Reviews) 4.3
    • Timeliness

      4.5
    • Service Excellence

      4.3
    • Value

      4.3
    • Would Recommend

      5.0
    • $10,000+
    • 250 - 999 employees
    • Mumbai, India

    Direction Software Solutions is a business consultancy based in Mumbai, India. Since 1999, their current team of over 800 has been specializing in IT managed services, custom software development and non-voice BPO services. They primarily serve midmarket clients in the financial services, media and real estate industries. 

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    Clients

    • Barclays Bank PLC

    Industries

  • 270
    (3 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 2 - 9 employees
    • Surat, India

    Ideal Business Resources is an AI firm launched in 2011. They are based in Surat, India and have a small team. Their services include Artificial Intelligence, back office outsourcing, web development, market research, and more.

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    Industries

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