Cloudstaff

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Cloudstaff is a Back Office Outsourcing company. They are in Makati, Philippines and Sydney, Australia and have a large team. Their services include Back Office Outsourcing, Custom Software Development, Accounting, Customer Service Outsourcing, and more.

Client Insights

Industry Expertise

Hospitality & leisure

20%

Information technology

15%

Financial services

10%

Real estate

10%

Advertising & marketing

5%

Business services

5%

Dental

5%

Gaming

5%

Legal

5%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 80%

Common Project Size

$10K-$49K 1 project

Clients

  • Vistra

Highlights from Recent Projects

Overall Rating

4.7
3 Reviews

Cloudstaff was hired by an apparel company to recruit a pioneer for their sales team. The company needed to free up the owners' time from day-to-day responsibilities to focus on business growth. Cloudstaff was selected for their professionalism and talent provision. They provided six candidates with sales backgrounds, college education, and good English speaking skills. After three rounds of interviews, the company selected their team member. The project was successful, with the two-person team from Cloudstaff involved from start to finish.

Cloudstaff was engaged by a financial platform to support their loan processing operations. They were responsible for back-office tasks and some voice BPO work. The team, which started with five members and reduced to three due to changes in 2020, worked as an extension of the client's operations team. They handled data entry and voice services, reaching out to customers or third parties for loan clarification. The client was satisfied with Cloudstaff's services, noting their strong English skills and competitive pricing.

Findex, a financial services firm, hired Cloudstaff to address talent scarcity, free up onshore accountants to act as advisors, and leverage labor arbitrage benefits. Cloudstaff was selected for their budget-friendly pricing, great culture fit, and aligned company values. They recruited and onboarded skilled professionals across Audit, Accounting & Tax, and Wealth Management. Their cost-efficient labor model allowed Findex to reinvest savings into automation and technology. Cloudstaff's offshore solutions have driven operational efficiency, scalability, and growth for Findex.

Timeliness

4.0

Service Excellence

4.5

Value

4.3

Would Recommend

4.8