TransForm Solutions

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Transform Solution, a non-voice bpo/back office services company, was established in 2002. The midsize team offers non-voice bpo/back office services, e-commerce development, voice services, Artificial Intelligence, and more. The company is located in Austin, Texas and Surat, India.

Client Insights

Industry Expertise

eCommerce

40%

Financial services

30%

Business services

20%

Automotive

5%

Consumer products & services

5%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 40%

Common Project Size

<$10K 3 projects

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
5 Reviews

TransForm Solutions was hired by a global awards design and manufacturing company to automate their lead generation process and alleviate the workload of the sales team. They were discovered through a referral and chosen for their high ratings. The project involved transferring information from one tech platform to the company's CRM, identifying relevant contacts, and initiating email communication. The results reflected positively on TransForm Solutions, with the client appreciating their efficient and effective execution of the project.

A sales and marketing agency has maintained a long-standing relationship with TransForm Solutions since 2007. The agency selected TransForm Solutions after interviewing several virtual assistant companies, noting that the quality of work consistently exceeded their expectations. The scope of work included data management, order processing, inventory updates, photoshop services, and presentation creation assistance. Their communication was facilitated through Skype, email, and screen capture video. The agency reported fast responses and top-tier work quality from the TransForm Solutions team, which included over a dozen members.

A government agency enlisted the services of TransForm Solutions for a targeted digital marketing campaign. The Vice President of Marketing chose TransForm Solutions due to their consistent high-quality service and excellent results from previous campaigns. The project required identifying an audience for a promotional webinar, with the team conducting research and providing targeted data. The agency worked directly with one point of contact from TransForm Solutions, who managed the project. The client commended the vendor for their excellent service and successful results.

Timeliness

5.0

Service Excellence

4.8

Value

4.8

Would Recommend

5.0