Booth & Partners
visit site- $1,000+
- 1,000 - 9,999 employees
- Makati, Philippines
Human resources company Booth & Partners is located in Makati, Philippines and Singapore, Singapore. The midsize agency was founded in 2013. Their services include HR services, call center services, back office outsourcing, and customer service outsourcing.
Client Insights
Industry Expertise
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5%
Client Size Distribution
Small Business (<$10M) 20%
Midmarket ($10M - $1B) 70%
Enterprise (>$1B) 10%
Common Project Size
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Clients
This provider has not added their key clients.
Highlights from Recent Projects
Booth & Partners were employed by an EduTech company to assist with their growing necessity for quality customer service. The company, which provides online tutoring for children in Australia and New Zealand, required skilled customer service and technical agents to manage their broad customer base and varying time zones. Booth & Partners stood out among other potential partners due to their efficiency, responsiveness, and provision of skillful agents. The integrated agents now provide consistent coverage from 6 am to 9 pm daily, adeptly handling customer queries through phone, email, SMS, and instant chat. The EduTech company commends Booth & Partners for their simplified hiring process, helpful calibration sessions, and their impressive responsiveness. Currently, the EduTech company has 25 agents from Booth & Partners working with them on an ongoing basis.
Timeliness
Service Excellence
Value
Would Recommend
Awards
2022