Valoris Center

Valoris Center was hired by KYOCERA Document Solutions Russia LLC, a supplier of printers, MFPs, services, and solutions. The company needed first line support agents, call center services, and technical support agents. Valoris Center was chosen due to its high ratings, great culture fit, good value for cost, and aligned company values. The team at Valoris Center provided level 1 tech support to KYOCERA's B2B customers, assisting with setting up printing hardware and offering troubleshooting support.

Aircash d.o.o., a regulated and licensed EU electronic money institution and the first Croatian fintech platform, hired Valoris Center for an outbound service/sales campaign. The company found Valoris Center through an online search and chose them because of their high ratings, budget-friendly pricing, great culture fit, good value for cost, and aligned company values. Valoris Center managed Aircash's welcome calls, reaching out to new clients and encouraging both new and existing customers to order the physical Aircash card. The collaboration with Valoris Center enhanced the overall customer experience with Aircash's services.

A global market leader for employee engagement solutions hired Valoris Center to provide outstanding customer service and help increase client recommendations. The company found Valoris Center through a referral and chose them because of their high ratings, budget-friendly pricing, great culture fit, good value for cost, and aligned company values. Valoris Center covered customer care services, including phone support and ticketing. They assisted with card activations, resolving technical payment issues, and supported merchants who wished to join the program. During peak times, Valoris Center provided valuable support for end-users encountering issues with gift voucher usage.