Looking for a top non-voice BPO service?

Back office tasks such as accounting, IT services, regulatory compliance, record maintenance, and clearances are essential for businesses but can be time-consuming. Getting help from an external third-party may make these back office tasks more efficient.

That's why we've created this list of the best back office BPO companies for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business. (And, if you want personalized recommendations, tell us about your project.)

List of the Best Back Office BPO Services

  • 91
    $1,000+
    250 - 999 Employees
    Austin TX

    Transform Solution, a non-voice bpo/back office services company, was established in 2002. The midsize team offers non-voice bpo/back office services, e-commerce development, voice services, Artificial Intelligence, and more. The company is located in Austin, Texas and Surat, India.

    Industries
    Notable Project

    A software company hired TransForm Solutions for contact selection support. They’re tasked with selecting 100 contacts daily from the selected companies to support business partners. 

    "The team's consistency is impressive."

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  • 92
    $1,000+
    50 - 249 Employees
    Stafford TX

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Clients
    Kern
    Krohne
    Cimatron Group
    Jurat
    Industries
    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

  • 93
    Undisclosed
    2 - 9 Employees
    Los Angeles CA

    Turn Source Imaging is a document scanning services company with four offices in California, including San Diego, Irvine, Carlsbad, and Los Angeles. Founded In 2015, they have between two and nine employees experienced with various document scanning solutions, including books and back-file, on-site, bulk, and large format documents. Services also include data capture, document shedding, artwork scanning, and color printing.

    Industries
    Notable Project

    Turn Source Imaging completed a large scanning project for a law firm. Working through decades-old archive, they digitized thousands of files to reduce physical storage needs. Turn Source Imaging impressed the client by answering questions and rapidly responding to emails while completing the project successfully.

    “They've done a wonderful job, and they quickly helped us complete a project that was years in the making. I can't think of anything they could improve. We haven't had any issues, and I can't think of anything negative to say about them.” – File Clerk, Law Firm

  • 94
    $10,000+
    250 - 999 Employees
    Dorval Canada

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

    Clients
    Microsoft
    3M
    Bell
    Industries
    Notable Project

    CanadaDirect provided voice services for a financial services marketing company. The client needed a company that was an expert in voice services, so they chose CanadaDirect. The company provided outbound telemarketing services to the client to help them sell their products, and recorded the customer responses on the computer. Since working with the company, the client has seen a decrease in complaints, and an increase in sales and conversion.

    “With the new technology, the complaints almost went down to zero and we've seen a 20% increase in sales and the conversion rate. CanadaDirect's performance with the live agents was also significantly better than the competition.” — VP of Enhancement Services, Financial Services Marketing Company
     

  • 96
    $1,000+
    250 - 999 Employees
    Chennai India

    4D Global is a medical billing company based in Chennai, India, with an office in Scottsdale, Ariz. Founded in 2015, the agency employs a team of over 50 to provide non-voice BPO/back office services and call center services to clients in the healthcare and medical industries.

    Industries
    Notable Project

    4D Global worked with an IT company to assist in a variety of different projects, from staff augmentation and billing to retirement and health insurance management. With their keen business understanding, they delivered a tailored experience, saving the client about $100,000 per month.

    "Their quality of service is excellent." - IT Director, IT Company

  • 97
    Undisclosed
    1,000 - 9,999 Employees
    Agios Athanasios Cyprus

    Founded in 2013, Mindy Support is a business services company that is headquartered in Cyprus with an additional office in Ukraine. They mainly work with midmarket and enterprise companies in the advertising, IT, healthcare, and retail industries. The team of 260 specializes in voice services, transcription, and back office services. 

    Industries
    Notable Project

    Mindy Support offered their expertise to a marketing group that needed to engage with B2B companies through sources like LinkedIn. They provided cost-effect support to engage in business development for the client.

    “It’s very effective. We make great use of communications technology to bridge the time and distance gap. Their effective use of technology to make the time distance entirely irrelevant.” – Owner, Marketing Group

  • 98
    $1,000+
    1,000 - 9,999 Employees
    Atlanta GA

    Global Payments is a payment technology solutions agency founded in 1967. With its headquarters in Atlanta, and offices in Ontario, Manilla, Philippines, and Leicester, United Kingdom, Global Payments has a team of over 3,000 employees. They offer non-voice BPO/back office services to business, consumer product, and healthcare and medical industries. Global Payments provided payment processing services to a therapy practice. The practice no longer needs to devote as much time to this function and can now focus more time growing their business. “GlobalPayments conducts service seamlessly; I've never had to worry. They're always ahead of time with superb communication and product.” – Customer Service Head, Therapy Practice 

    Industries
  • 99
    Undisclosed
    50 - 249 Employees
    Brooklyn NY

    Skymax Contact Center is a call center headquartered in Santiago, Dominican Republic, with additional offices in Brooklyn, New York. Founded in 2005, their team of about 50 employees also specializes in non-voice BPO and back-office services as well as software development. They primarily work with small and midmarket businesses.

    Notable Project

    Skymax Contact Center replaced a voice service company's previous call center partner. The team handled responsibilities from customer service to inbound sales and back-office work. Their professionalism and expertise exceeded customer expectations. 

    "The entire team is like a part of our company, and they communicate well with us. In a nutshell, we are really happy with their service." — Manager, Voice Service Company

  • 100
    $1,000+
    250 - 999 Employees
    Makati Philippines

    Infinit-O is an outsourcing firm headquartered in Makati City, Philippines, with other offices in the United States, Australia, and the United Kingdom. Founded in 2005, their team of around 375 specializes in voice and non-voice BPO services, and transcriptions for clients in the medical industry. 

    Industries
    Notable Project

    Infinit-O does the medical billing for a healthcare company. The agency has fit perfectly with the company and is happy with the investment. 

    "We have seen a marked improvement in the speed and efficiency of our billers and coders. Most have a 50 percent increase in their workload capacity." — Manager, Healthcare Firm 

  • 101
    $10,000+
    250 - 999 Employees
    Mumbai India

    Direction Software Solutions is a business consultancy based in Mumbai, India. Since 1999, their current team of over 800 has been specializing in IT managed services, custom software development and non-voice BPO services. They primarily serve midmarket clients in the financial services, media and real estate industries. 

    Clients
    Barclays
    Hermes
    Karhoo
    Little Emperors
    Industries
    Notable Project

    Direction Software Solutions provides ongoing development services for an online retailer. The functionality they provided led to simple product allocation and efficient tracking. The client prides Direction Software Solutions on their industry knowledge and responsiveness.

    "Direction Software Solutions' knowledge regarding our business models has been a big advantage for us as a company." – Head of Supply Chain Management, Online Retailer

  • 102
    $5,000+
    10 - 49 Employees
    Springfield MO

    Bottleneck Virtual Assistants is a business process outsourcing agency founded in 2016. Based in Springfield, Mo., the team of 15 employees specializes in non-voice BPO/back office services and voice services.

    Clients
    Stronger Sales People
    My Campaign Coach
    Alberta Business Grants
    Notable Project

    Bottleneck Virtual Assistants helped a digital marketing agency by taking charge of daily tasks surrounding project management, sales and administrative support in order to relieve some of the workload. The client appreciated the team's proactive approach, easy scheduling and well-planned process.

    "They’ve proactively addressed every one of my concerns, which makes this collaboration a breeze compared to the other firms I've interacted with." – Presidnet, Digital Marketing Agency

  • 103
    Undisclosed
    50 - 249 Employees
    Monterrey Mexico

    Founded in 2014, Remote Team Solutions is an HR services company headquartered in La Laguna, Mexico, with a secondary location in Las Vegas. Their team of around 10 focuses on HR consulting and non-voice BPO/back office services.

    Clients
    Now Prop Preservation LLC
    ASI Inc.
    Industries
    Notable Project

    Remote Team Solutions provided back-office data entry services for a real estate company. The team processed paperwork and managed the client's web portals.

  • 104
    $1,000+
    50 - 249 Employees
    Ahmedabad India

    Founded in 2009, Datainox - Online Data Entry Services is located in Ahmedabad, India. With about 50 employees, they provide non-voice BPO/back-office services, business consulting, other IT consulting, and SI services.

    Notable Project

    Datainox - Online Data Entry Services adds and modifies product listing for an e-commerce store. They're good at product data entry work.

    "Their product data entry work is extremely good." –Freelance Project Manager, E-Commerce Store

  • 105
    Undisclosed
    50 - 249 Employees
    Capetown South Africa

    Indox PTY Ltd is a BPO firm based in Capetown, South Africa. Founded in 2015, their team of 200 serves clients in the research sector. Services include non-voice BPO and back office services.

    Industries
    Notable Project

    Indox PTY Ltd provided phone inquiry outsourcing services for a research company. Their work was efficient in streamlining the outreach process. The team was communicative and diligent

    “They did not quibble about the number of questions we wanted to ask certain specific respondents (the back checking questions) which another company may well have wanted to charge us an additional fee to do.” – Senior Research Consultant, Research Firm

  • 106
    $10,000+
    50 - 249 Employees
    Ivano-Frankivsk Ukraine

    GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.

    Clients
    Byte Technologies
    Industries
    Notable Project

    GotYourBack Support provided team outsourcing services to consumer software developers. The developers were in urgent need of a customer happiness team. GotYourBack Support helped find talent to maintain good customer feedback management.

    “When you hear their reasonable suggestions on how to improve something you know really well deserves respect.” - COO, Consumer Software Developers

  • 107
    $25,000+
    10 - 49 Employees
    Ikeja Nigeria

    Hi-Deas Expedient Solutions Limited is a non-voice bpo/back office services company. Their small team is in Ikeja, Nigeria. The agency provides non-voice bpo/back office services and voice services. The agency was established in 2013.

    Industries
    Notable Project

    Hi-Deas Expedient Solutions Limited manages customer support calls for a loans and investments company. They primarily focus on improving the company's interaction with the local customers.

    “They are very quick and available to respond to any request right away.”

  • 108
    $1,000+
    10 - 49 Employees
    Kolkata India

    WERVAS is a virtual assistant service provider founded in 2016. The company is made up of less than 10 employees and is headquartered in Kolkata, India. They specialize in non-voice BPO, SEO, and voice services. 

    Industries
    Notable Project

    WERVAS Virtual Assistant Services partnered with a consulting startup where they provided virtual services for the company. Specifically, the team supported HR, staffing, and coordination for the client. 

    "They provide us with a wide scope of internet advertising services and help us carry out a remarkably efficient social media advertising campaigns." – Manager, Salesforce Conslulting Agency

  • 109
    $5,000+
    50 - 249 Employees
    Kyiv Ukraine

    Central Hubspot is a BPO firm based in Kiev, Ukraine with over 50 members. Founded in 2020, they offer social media marketing, web development, and voice services to small and mid-market agencies in the fields of business services and e-commerce.

    Clients
    Plato Realty
    Industries
    Notable Project

    Central Hubspot provided outsourcing solutions for a real estate company. The company was looking for more investors and needed to organize their operations better for future projects. Central Hubspot helped improve the company’s efficiency.

    “I was impressed with their service and the value they have delivered.” - Managing Director, Real Estate Company

  • 110
    $5,000+
    10,000+ Employees
    Draper UT

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

    Industries
    Notable Project

    Fusion BPO provided outbound lead generation and other outsourced services for an IT solution firm to improve its internal operations. Their conducted phone campaigns, market research, customer surveys, and more. Their work bolstered their client's customer retention efforts and growth plan.

    "They save us money and time for our employees and give a wide range of services to provide to customers." — Information Technology Manager, US IT Firm

  • 111
    Undisclosed
    2 - 9 Employees
    Washington DC

    GOLDMAN LAW GROUP is a law firm founded in 2006 in Washington, DC with no more than 10 experts. They provide branding, marketing strategy, and back-office services for clients in the fields of advertising, arts, and business services.

    Clients
    Marriott International
    Choice Hotels
    American Express
    Industries
    Notable Project

    GOLDMAN LAW GROUP provided trademark registration assistance for an IT law firm. The firm was looking for a reliable firm to offer a quick solution after a change in the law. GOLDMAN LAW GROUP helped register the trademarks for the firm successfully.

    “The cooperation was professional and effective.” - Senior Lawyer, IT Law Firm

  • 112
    $5,000+
    50 - 249 Employees
    Kolkata India

    AskDataEntry is a data entry service company based in Kolkata, India. The company, founded in 2011, has more than 50 employees and provides non-voice BPO/back office services, market research, accounting, and transcription services. AskDataEntry serves small companies in various industries that include business services, e-commerce, and IT.

    Clients
    UT Realty Inc.
    Slova Finance LLP
    IVORY Contraction
    Texmo Technology
    Industries
    Notable Project

    A business services company hired AskDataEntry for multiple projects that include web development and data entry. To date, AskDataEntry has been meeting the company's expectations in their work.

    "They took my brief and nearly all cases improved and suggested better and more attractive ways of doing things." - Owner, Business Services Company

  • 113
    $1,000+
    10 - 49 Employees
    Coimbatore India

    Presentation Depot is a graphics firm based in Coimbatore, India. With more than 10 members, they offer back-office and branding services for clients ranging from small firms to large enterprises. They work in the fields of financial services, business services, and advertising.

    Clients
    Artemis Connection Inc.
    Industries
    Notable Project

    Presentation Depot designed presentation slides for a consulting company. The goal was to prioritize formatting and design to improve the overall quality of their presentations. The company enjoys working with Presentation Depot and trusts in their work.

    “We appreciate their confidentiality and privacy; they make sure our info doesn’t get into anyone else’s hands.” - CEO, Consulting Company

  • 114
    $1,000+
    50 - 249 Employees
    Sarasota FL

    Octachat is an outsourcing agency based in Sarasota, Fla. Their small team of 7 specializes in BPO and voice services for primarily clients in the advertising industry.

    Clients
    Fair Property Buyers
    Red Earth Migrations
    The Bruning Law Group
    A Fair Way Mediation Center
    Industries
    Notable Project

    A financial service hired Octachat for back office support. The client wanted great services for their software in a cost-effective way. Octachat was great to work with and very professional.

    "They provide great products...I can’t think of anything they need to improve in." – IT Executive, Financial Service

  • 115
    $1,000+
    10 - 49 Employees
    Glen Ellyn IL

    iCareBilling Medical Billing Company is a medical billing company founded in Glen Ellyn, Ill. in 2019 with no more than 50 experts. They offer back-office services, IT managed services, and digital strategy solutions for clients across various industries.

    Clients
    Preston Family Healthcare
    Industries
    Notable Project

    iCareBilling Medical Billing Company provided accounting and billing solutions for a healthcare business. The goal was to improve revenue through the partnership. iCareBilling Medical Billing Company’s services have been well-received by internal stakeholders.

    “Great.” - Owner & Family Nurse Practitioner, Healthcare Business

  • 116
    $1,000+
    50 - 249 Employees
    Saint Paul MN

    Telecommunications agency FLS Connect is headquartered in St. Paul, Minn., with another office in Phoenix. Since 1999, their team of 165 has specialized in non-voice BPO services for non-profit and government clients.

    Industries
    Notable Project

    A non-profit hired FLS Connect for their telemarketing services. They were hired to help with fundraising and provide other essential telemarketing services for the client. FLS Connect has increased the client's revenue by over 50%.

    "FLS Connect is a leader in their industry and have helped grow our in-house file year after year." – Finance Director, Non-Profit 

  • 117
    $1,000+
    1,000 - 9,999 Employees
    Cyberjaya Malaysia

    Upstream BPO is a business process outsourcing (BPO) company founded in 2014 and based in Cyberjaya, Malaysia. With a team of over 50 employees, the company provides voice services, non-voice BPO, back-office services, and social media marketing mainly to small businesses in the IT, telecommunication, and advertising industries.

    Clients
    Callathon Inc
    Malindo
    Sheraton Dubai
    Industries
    Notable Project

    Upstream BPO assisted a telecommunications company with following potential leads and setting appointments. Other tasks included scheduling emails and helping the client follow-up with leads. Their work represented 50% of the workload which increased process efficiency and helped the client save time.

    "Their service is extremely convenient for me." – Relations Manager, Telecommunications Company

  • 118
    $1,000+
    250 - 999 Employees
    Santo Domingo Dominican Republic

    Call Center Pros is an outsourcing firm based in Santo Domingo, Dominican Republic with a US office in Hollywood Fla. Established in 2010, Call Center Pros has 80 employees, and provides services including voice and non-voice business process outsourcing; Call Center Pros provides live chat and email support in addition to phone services.

    Industries
    Notable Project

    Call Center Pros provides live chat customer support for an IT firm in the US. The client's demand for support grew rapidly, and they wanted more time to focus on increasing revenue. The Call Center Pros team was able to provide a high level of customer satisfaction, and free up their client's resources to boost revenue by 25%.

    "We really started to be successful after working with them. We were able to focus on other tasks and grow revenue by 25%." – Executive, IT Firm

  • 119
    Undisclosed
    10 - 49 Employees
    Pune India

    Strong Vision Data Processing is a professional data management firm based in Pune, India, and founded in 2016. Their team of 4 employees specializes in non-voice BPO, bookkeeping, and finance and account outsourcing. 

    Clients
    82 CLASSIC
    Notable Project

    Strong Vision Data Processing did data entry for a media company. They entered online and visual data into an excel spreadsheet, providing a quick data transfer turnaround that the client needed to run their business. The client was very happy with the high quality of the work. 

    “Strong Vision Data Processing delivers accurate work on time, which is exactly what we were looking for. I would highly recommend them.” – VP Operations, Media Company
     

  • 120
    $1,000+
    250 - 999 Employees
    Ocala FL

    Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

    Notable Project

    Ansafone provided customer service representatives for a government subcontractor. The client was happy with the quality of service they provided. 

    "Their agents were always able to accommodate our requests, despite dealing with a rapidly changing environment." – Project Manager, Emergency Service Company

Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT