VSynergize

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Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough, Mass., and Pune, India. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services. The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries. 

Client Insights

Industry Expertise

Business services

35%

Medical

20%

Retail

20%

Telecommunications

20%

eCommerce

5%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 50%

Common Project Size

$10K-$49K 3 projects

<$10K 2 projects

$50K-$199K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.6
7 Reviews

VSynergize was hired by McDonald's Corporation, with the CEO citing the company's alignment with McDonald's values as a key reason for their selection. VSynergize was tasked with sales outsourcing, aiming to expand market reach, increase sales revenue, and improve customer satisfaction. The team of 2-5 employees from VSynergize conducted a market analysis, developed a tailored sales strategy, managed the sales team, and monitored performance. The results were positive, with the company successfully achieving the project's goals.

VSynergize was contracted by a Travel & Flight AI company to take over marketing duties and lead generation. The company selected VSynergize due to their understanding of the company's specific work type. VSynergize created campaigns targeting the ideal customer profile provided by the company, attracting more business through email and phone calls. The company praised VSynergize's transparency and effective reporting metric system, which provided detailed weekly reports and allowed for dynamic changes to the system.

Creative Cooperative, a business consulting and service firm, hired VSynergize to optimize their sales processes, increase lead generation, and improve customer satisfaction through efficient call center services. VSynergize was selected due to their competitive pricing and cultural fit. The team from VSynergize developed a strategic plan that included sales outsourcing and call center services. They assigned a team of professionals who integrated with the existing sales department, conducted market research, and targeted potential customers. Their call center services handled customer inquiries and issues promptly and professionally, leading to a significant increase in leads and conversions.

Timeliness

4.6

Service Excellence

4.6

Value

4.7

Would Recommend

4.7

Awards

81633

2023