VSynergize

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VSynergize is a call center founded in 2000. They are headquartered in Westborough, Massachusetts and have a large team. Their services include Call Center Services, Back Office Outsourcing, Robotics Process Automation, and Generative AI.

Client Insights

Industry Expertise

Business services

35%

Medical

20%

Retail

20%

Telecommunications

20%

eCommerce

5%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 50%

Common Project Size

$10K-$49K 3 projects

<$10K 2 projects

$50K-$199K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.6
7 Reviews

VSynergize was hired by a travel and flight AI company to take over marketing duties and lead generation. The company needed to focus on technical and engineering responsibilities and sought a vendor that understood their unique work. VSynergize was chosen for their experience, transparency, and ability to match potential customers. They created targeted campaigns, attracted business through email and phone calls, and provided detailed weekly reports. The company appreciated VSynergize's effective reporting metric system that allowed for adjustments to be made throughout the project.

A consulting firm, Creative Cooperative, hired VSynergize to optimize their sales processes, increase lead generation, and elevate customer satisfaction levels through efficient call center services. VSynergize was chosen for their affordable pricing, culture fit, and positive referrals. They developed a strategic plan that included both sales outsourcing and call center services. The team of skilled professionals from VSynergize seamlessly integrated with the existing sales department and conducted market research to target potential customers, resulting in a significant increase in leads and conversions.

McDonald's Corporation engaged VSynergize for sales outsourcing with the specific goals of expanding their market reach, increasing sales revenue, and improving overall customer satisfaction. VSynergize was chosen for their aligned company values. They conducted a market analysis for opportunities and challenges, developed a tailor-made sales strategy, managed the sales team, and monitored and reported performance. The company appreciated VSynergize's comprehensive approach to sales outsourcing, which contributed to their business growth.

Timeliness

4.6

Service Excellence

4.9

Value

4.7

Would Recommend

4.7

Awards

81633

2023