Business & Services Solutions
visit site- $1,000+
- 50 - 249 employees
- Tunis, Tunisia
Client Insights
Industry Expertise
40%
20%
20%
15%
5%
Client Size Distribution
Small Business (<$10M) 80%
Midmarket ($10M - $1B) 20%
Common Project Size
$10K-$49K 15 projects
$50K-$199K 2 projects
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Business & Services Solutions provided call center services for Volkis, an information security consultancy. The company was hired for their affordable pricing, good value, and aligned company values. The team, consisting of 2-5 employees, created a support ecosystem that mirrored Volkis's operational tempo. They managed the complete assessment lifecycle coordination, developed a breach scenario playbook for high-stakes engagements, implemented a regulatory change alert system, and created a vulnerability disclosure framework. The results demonstrated a deep understanding of Volkis's operations and showed critical functions being met efficiently and effectively.
For WirWaschen, a professional laundry service in Berlin, Business & Services Solutions provided call center services tailored to the company's specific needs. The team of 2-5 employees was selected for their great culture fit, good value for cost, and aligned company values. They handled inbound customer support, logistics coordination, and outbound follow-ups. They also implemented a ticketing system to escalate technical or operational issues. The results showed a dedicated team trained on WirWaschen’s processes, multilingual support for diverse clientele, and detailed weekly reports highlighting call metrics and service improvement opportunities.
Erum Vial, a Spanish multinational company specializing in sustainable plastic injection, hired Business & Services Solutions to handle their multilingual communication needs. The team of 2-5 employees was chosen for their affordable pricing, great culture fit, good value for cost, and aligned company values. They designed a tailored call center program that included technical support, multilingual customer service, appointment setting, and after-hours emergency support. They also implemented structured escalation protocols for sensitive incidents. The results showed that every customer interaction felt personal and was handled promptly and directed to the right departments.