CCIG Group
visit site- $10,000+
- 1,000 - 9,999 employees
- Wrocław, Poland
Client Insights
Industry Expertise
15%
15%
15%
15%
10%
10%
10%
10%
Client Size Distribution
Small Business (<$10M) 20%
Midmarket ($10M - $1B) 40%
Enterprise (>$1B) 40%
Common Project Size
$10K-$49K 1 project
$200K-$999K 1 project
$1,000,000-$9,999,999 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
CCIG Group was hired by Follow Tax&Accounting, a boutique accounting office, to manage sales support and lead generation. Their goals included handling initial contact with new leads, maintaining communication, presenting the company's services clearly, qualifying potential clients, and transferring qualified leads to experts for final consultation and sale. CCIG Group was chosen for their high ratings, good value for cost, and aligned company values. The team of 2-5 employees at CCIG Group managed approximately 1000 hours of sales support per month, engaging with 2000–3000 monthly leads. They were responsible for initial outreach via phone, email, and chat, conducting discovery conversations, explaining service offerings, and ensuring clarity around pricing and timelines. They also provided IT support, integrating with the company's CRM, implementing a live chat solution on the website, and managing its daily operation. Key deliverables included setting up and managing live chat, creating sales scripts and response protocols, updating CRM with interaction summaries, scheduling appointments for accounting and tax consultations, and tracking performance and activity reports.