Answering Service Care

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Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

Client Insights

Industry Expertise

Business services

20%

Legal

20%

Medical

20%

Real estate

15%

Dental

5%

Education

5%

Financial services

5%

Government

5%

Other industries

5%

Client Size Distribution

Small Business (<$10M) 65%

Midmarket ($10M - $1B) 25%

Enterprise (>$1B) 10%

Common Project Size

<$10K 6 projects

$10K-$49K 4 projects

Clients

  • Keiser University

Highlights from Recent Projects

Overall Rating

4.8
19 Reviews

Answering Service Care was hired by the real estate company, His Land Investing LLC, to manage all incoming customer calls and to filter out ineffective leads. The company found Answering Service Care through an online search and a referral, and chose them for their budget-friendly pricing and good value for cost. The key deliverables included answering customer calls, following a script, and generating detailed reports emailed to the manager after each call.

The travel agency, Fun Park Go, contracted Answering Service Care with specific goals of saving time and money, as well as filtering out time-wasting inquiries. They found the company via an online search and selected them due to their budget-friendly pricing. One teammate from Answering Service Care was assigned to this project. The scope of work included providing an answering service that would assist the agency in booking more appointments.

The medical clinic, Unico Health Center, hired Answering Service Care to improve phone skills, relay messages efficiently, and discern genuine emergencies. The clinic found the service through an online search and selected it due to high ratings, budget-friendly pricing, and good value for cost. The scope of work included providing an excellent answering service, ensuring that patients were never left on hold and that calls were answered by the third ring. This service proved to be superior to other answering services the clinic had tried in the past.

Timeliness

4.8

Service Excellence

4.8

Value

4.8

Would Recommend

4.8

Awards

81589

2023