LimTC

LimTC successfully provided back-office outsourcing for a software development firm, effectively managing a myriad of administrative tasks. These included data processing, documentation management, vendor coordination, and internal reporting. The firm found LimTC through an online search and chose them due to their affordable pricing, good value for cost, and alignment with the firm's values. The LimTC team implemented organized processes, resulting in error-free documentation, timely report submissions, faster data input procedures, and a knowledge-sharing system that increased productivity.

In another project, LimTC provided back-office support for a software company, focusing on CRM data quality verification, client documentation management, billing process facilitation, and reporting simplification. They were found through an online search and selected for their budget-friendly pricing, cultural fit, and good value for cost. The LimTC team successfully streamlined business processes, which were aligned with the customer lifecycle, leading to enhanced data sanity and reduced administrative transaction time.

LimTC also provided customer service outsourcing for a tax collaboration platform. This involved handling email support queries from clients across 150 countries, establishing ticket management workflows, creating response templates, and streamlining escalation procedures. The company found LimTC through an online search and a referral, and chose them for their cultural fit and good value for cost. The LimTC team's efforts led to the implementation of a knowledge base for clients, which reduced repeated questions and made the support system more proactive.