LimTC

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Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

Client Insights

Industry Expertise

Information technology

45%

Advertising & marketing

15%

Business services

15%

Telecommunications

15%

Other industries

5%

eCommerce

5%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 10%

Common Project Size

$10K-$49K 14 projects

$50K-$199K 12 projects

<$10K 3 projects

Clients

  • eKomi Ltd
  • OneLook
  • NectarDesk

Highlights from Recent Projects

Overall Rating

5.0
34 Reviews

For software development company, Turnitin, LimTC provided lead generation and customer support services. The company selected LimTC based on budget-friendly pricing, good value for cost, and alignment of company values. A team of 19 agents was assigned to this project, split into Lead Generation, Account Executives, and Customer Success agents. The results of this partnership were not explicitly stated, but the continued collaboration suggests satisfactory performance.

Cloudnosys, Inc., a software development company, hired LimTC for call center and customer support services. The team of 2-5 LimTC employees significantly improved operational efficiency by reducing onboarding time for new agents by 40%. This allowed new agents to become fully operational within three weeks. Furthermore, the company's Net Promoter Score (NPS) saw an increase from 45 to 70 within the first six months, indicating higher customer satisfaction and a greater likelihood of customer advocacy.

Grammar technology company, Grammarly, chose LimTC to outsource their customer support. The team of 6-10 LimTC employees was able to handle a higher volume of tickets on a monthly basis. The company appreciated LimTC's budget-friendly pricing, good value for cost, and alignment of company values. The main highlight of this partnership was the increased capacity to manage a larger volume of customer queries, testifying to the efficiency of the LimTC team.

Timeliness

4.9

Service Excellence

5.0

Value

4.8

Would Recommend

5.0

Awards

81631

2023