Welsend

Welsend was hired by a gaming company to conduct continuous 24/7 content audits on overseas social media platforms. The goal was to ensure content compliance and provide a safe, compliant and healthy network environment. Welsend assigned 20 teammates to this project, providing detailed moderation strategies and guidelines, and delivering a complete moderation platform and relevant tools for managing and monitoring social media content moderation. The client found Welsend through an online search and referrals, and selected them for their budget-friendly pricing, great culture fit, and good value for cost. The project was successful, ensuring that the information shared by platform users complies with the standards set by the partner.

In another project, Welsend was hired by a telecommunications company to offer mobile bundle services and products for sale, preserve the loyalty of current consumers while increasing the number of new subscribers, and handle outbound calls and user feedback issues. Welsend assigned 102 teammates to this project, providing call activity reports, sales results, effectiveness of promotions, customer & market research data, and training and QC reporting. The client found Welsend through an online search and referrals, and selected them for their proximity, budget-friendly pricing, great culture fit, and good value for cost. The project was successful, with Welsend producing data on the participation rate, feedback, and number of successful promotions.

Lastly, Welsend was hired by China Unicom Shandong Branch, a state-controlled mega telecommunication enterprise, for similar services as the previous telecommunications company. Welsend assigned 102 teammates to this project, providing call activity reports, sales results, effectiveness of promotions, customer & market research data, and training and QC reporting. The client found Welsend through an online search and referrals, and selected them for their proximity, budget-friendly pricing, great culture fit, and good value for cost. The project was successful, with Welsend producing data on the participation rate, feedback, and number of successful promotions.