Flatworld Solutions
visit site- $1,000+
- 1,000 - 9,999 employees
- Princeton, NJ
Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries.
Client Insights
Industry Expertise
20%
15%
15%
5%
5%
5%
5%
5%
5%
Client Size Distribution
Small Business (<$10M) 40%
Midmarket ($10M - $1B) 40%
Enterprise (>$1B) 20%
Common Project Size
$10K-$49K 7 projects
<$10K 5 projects
$50K-$199K 2 projects
Clients
- MSN
Highlights from Recent Projects
Flatworld Solutions was hired by Quantum Tax Consultants, a tax and business consulting company, to create a website. The team from Flatworld, consisting of 2-5 employees, was chosen for this project due to the client's long-standing experience and confidence in their services. The client praised Flatworld for being hands-on and easy to work with.
An e-commerce company specializing in selling jewelry online engaged Flatworld Solutions to provide customer service support, sales support, and data analysis. The CEO found Flatworld through a referral and decided to hire a team of 2-5 employees. The team was responsible for answering customer calls, resolving issues, generating reports, and managing customer service talent. The client was satisfied with the team's performance and the solutions provided.
Flatworld Solutions was commissioned by a major UK university to build a suite of Power BI reports and transcribe historic paper copies of student records. The university chose Flatworld due to their high ratings, budget-friendly pricing, good value for cost, and company values. A team of 6-10 employees worked on this project, successfully delivering a suite of Power BI reports to enable data-driven decision making. The university expressed satisfaction with the results of the project.
Timeliness
Service Excellence
Value
Would Recommend
Awards
2024
2024
2023
2023
2023