Top 100 Call Center Services

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Top 100 Call Center Services

The Best of December 2025
Outsourced call center services refer to handling incoming and outgoing calls on behalf of businesses to support functions such as customer service, lead generation, and appointment setting. Call center services are crucial to ensuring customers have a positive experience with their business before, during, and after purchasing. 
Jump to Most Reviewed Companies

List of the Best Voice Services Providers on the Market

  • 31
    (21 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    2 - 9 employees
    Kyiv, Ukraine
    Sales Outsourcing company Leadowski is headquartered in Kyiv, Ukraine; Middletown, Delaware and Warszawa, Poland. The agency focuses on Sales Outsourcing, Email Marketing, and Business Consulting and is small.The agency was founded in 2021.
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    Industries

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  • 32
    (23 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.6

    Value

    4.6

    Would Recommend

    4.7
    $25,000+
    50 - 249 employees
    Toronto, Canada

    The Sales Factory is a Toronto, Canada-based Sales Outsourcing company. The midsize firm was founded in 2018. Their team offers Sales Outsourcing, Market Research, and Call Center Services.

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    Clients

    Advanced Solutions International (ASI) Coldwell Banker Richard Ellis (CBRE) Claris Healthcare Focus FS

    Industries

  • 33
    (12 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Scottsdale, AZ

    Intelemark is an appointment setting and B2B lead generation company based in Scottsdale, Ariz. The company, founded in 1999, has more than 25 employees who provide voice and other marketing services to various companies.

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    Clients

    Dow Jones

    Industries

  • 34
    (11 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Hatboro, PA

    HelpSquad, LLC is a midsize in Quakertown, Pennsylvania and Hatboro, Pennsylvania. They specialize in and were established in 2011.

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    Clients

    Slinger Bag

    Industries

  • 35
    (16 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Home, KS

    Blue Valley Marketing, a Customer Service Outsourcing company, is in Home, Kansas. The agency provides Customer Service Outsourcing, Call Center Services, and Sales Outsourcing and has a midsize team.The agency was established in 1991.

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    Industries

  • 36
    (10 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Austin, TX

    Outsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004  and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.

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    Clients

    Fonality

    Industries

  • 37
    (25 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees

    Upcall is an outbound call service based in San Francisco. It was founded in 2016 and now has a team of around 20 that is exclusively dedicated to providing voice services. 

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    Clients

    LG

    Industries

  • 38
    (22 Reviews) 4.7

    Timeliness

    4.6

    Service Excellence

    4.6

    Value

    4.3

    Would Recommend

    4.7
    $1,000+
    50 - 249 employees
    Farmington, CT

    Strategic Sales & Marketing (SSM) is a lead generation company based in Farmington, Conn. Founded in 1989, SSM helps companies with lead generation and appointment setting services focused on B2B major accounts.  Typical clients are looking to reach the Owner, Director, VP or C level of contact, have a sales cycle that requires multiple touch-points, and uses a "solution sell process." 

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    Clients

    CT Technology Council

    Industries

  • 39
    (24 Reviews) 4.2

    Timeliness

    0.6

    Service Excellence

    0.6

    Value

    0.6

    Would Recommend

    4.3
    Undisclosed
    50 - 249 employees
    Tampa, FL
    Call center company AnswerFirst was established in 1998. The midsize Tampa, Florida-based team offers Call Center Services and Customer Service Outsourcing.
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    Industries

  • 40
    (6 Reviews) 4.6

    Timeliness

    4.8

    Service Excellence

    4.5

    Value

    4.1

    Would Recommend

    4.7
    $1,000+
    250 - 999 employees
    Nashville, TN

    JumpCrew is a midsize advertising company. They focus on advertising, digital strategy, marketing strategy, content marketing, and more and were launched in 2016. The company is based in Nashville, Tennessee.

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    Clients

    Alibaba

    Industries

  • 41
    (46 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    250 - 999 employees
    San Pablo City, Philippines
    Customer Service Outsourcing company Big Outsource is based in San Pablo City, Philippines; Candelaria, Philippines and Santo Tomas, Philippines. The midsize team specializes in Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and Finance & Accounting Outsourcing (FAO). The firm was founded in 2014.
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    Industries

  • 42
    (76 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.8
    Undisclosed
    250 - 999 employees

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

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    Clients

    Hacking Law Practice

    Industries

  • 43
    (30 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Berkeley, CA

    Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

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    Industries

  • 44
    (12 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.9
    $5,000+
    250 - 999 employees
    Calgary, Canada
    SureCall Contact Centers is a call center company based in Denver, Colorado; Calgary, Canada and London, England. The midsize company was founded in 1982. Their team specializes in Call Center Services, Back Office Outsourcing, and Customer Service Outsourcing.
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    Clients

    Sofina Foods Inc.

    Industries

  • 45
    (83 Reviews) 4.3

    Timeliness

    4.5

    Service Excellence

    4.3

    Value

    4.1

    Would Recommend

    4.3
    $1,000+
    10 - 49 employees
    Los Angeles, CA

    Founded in 2016, Cleverly is a marketing agency that offers lead generation and LinkedIn Ads to their clients. Their 50 employees are based out of Los Angeles.

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    Clients

    LeaseLock

    Industries

  • 46
    (15 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    4.9
    Undisclosed
    50 - 249 employees
    Jackson, MI
    Ambs Call Center, a phone answering service, is headquartered in Jackson, Michigan and Tampa, Florida. Launched in 1932, the midsize team provides Call Center Services.
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    Clients

    Cadillac Michigan State University Caterpillar Macallister

    Industries

  • 47
    (16 Reviews) 4.3

    Timeliness

    1.9

    Service Excellence

    1.9

    Value

    1.8

    Would Recommend

    4.4
    Undisclosed
    1,000 - 9,999 employees
    Garden City, NY

    Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company

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    Clients

    Century21

    Industries

  • 48
    (89 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Sugar Land, TX
    IdeasUnlimited is a midsize Customer Service Outsourcing company. The Sugar Land, Texas-based agency was founded in 2010. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Transcription, and more.
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    Clients

    TravelWifi

    Industries

  • 49
    (15 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.7

    Value

    4.2

    Would Recommend

    4.8
    $10,000+
    250 - 999 employees
    Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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    Clients

    Groupon

    Industries

  • 50
    (19 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.6

    Would Recommend

    4.8
    $5,000+
    10 - 49 employees
    Toronto, Canada
    Purple Sales is a Sales Outsourcing company. The small team is in Toronto, Canada. Their services include Sales Outsourcing, CRM consulting and SI, Call Center Services, Content Marketing, and more.
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    Industries

  • 51
    (23 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.6

    Value

    4.4

    Would Recommend

    4.8
    $5,000+
    250 - 999 employees
    Dallas, TX

    MemoryBlue is a Sales Outsourcing company located in Dallas, Texas; Fleet, England and Singapore. The midsize team provides Sales Outsourcing, Call Center Services, Marketing Strategy, Digital Strategy, and more and was launched in 2002.

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    Industries

  • 52
    (2 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Thatcham , England

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

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    Clients

    Knight Frank

    Industries

  • 53
    (8 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees

    Founded in 2017, LTVplus is BPO firm that is headquartered in West Palm Beach, Fla. Their team of 19 is sold dedicated to providing non-voice BPO and back office services. 

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    Clients

    Bully Max

    Industries

  • 54
    (42 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $5,000+
    250 - 999 employees
    Austin, TX
    Launched in 2006, EBQ is a midsize Sales Outsourcing company. Their team focuses on Sales Outsourcing, Email Marketing, CRM consulting and SI, Other Digital Marketing, and more. The company is based in Austin, Texas.
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    Industries

  • 55
    (10 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Santa Monica, CA
    Customer Service Outsourcing company Boldr. Is based in Santa Monica, California; Pasig, Philippines; Mérida, Mexico and Tacloban City, Philippines. The large team provides Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Employer of Record (EOR) Services, and more and was launched in 2016.
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    Industries

  • 56
    (28 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $25,000+
    1,000 - 9,999 employees
    Sofia, Bulgaria
    Large Sales Outsourcing company MarketStar Bulgaria, is headquartered in Sofia, Bulgaria; Ogden, Utah; Salt Lake City, Utah and Dublin, Ireland. They specialize in Sales Outsourcing, Product Marketing, and Direct Marketing and were founded in 1988.
    Read More

    Clients

    Progress Software

    Industries

  • 57
    (58 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Toronto, Canada

    Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

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    Industries

  • 58
    (23 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.7
    Undisclosed
    50 - 249 employees
    Denver, CO

    GenSales - B2B LeadGen is a lead generation and appointment setting company based in Denver. They were founded in 2002 and have a team of around 15 employees. Their services focus on voice services and digital strategy. 

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    Clients

    TUDI Mechancial Systems

    Industries

  • 59
    (13 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    București, Romania
    Valoris Center is a call center company. Located in București, Romania and Beograd, Serbia, their midsize team offers Call Center Services, Customer Service Outsourcing, CRM consulting and SI, and Back Office Outsourcing. The firm was launched in 2006.
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    Industries

  • 60
    (19 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.8
    Undisclosed
    50 - 249 employees
    Margate, FL

    Established in 1974, Answering Service Care is a telephone answering service. The company focuses on Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Business Consulting, and more and has a midsize team. The company is based in Margate, Florida; Hamilton Township, New Jersey and Rocky Mount, North Carolina.

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    Clients

    Keiser University

    Industries

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