Top 100 Call Center Services

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Top 100 Call Center Services

October 2023
Call center companies have been dominating the industry thanks to their cost-effective and quality services. They help connect businesses and customers by answering their questions regarding their products and services. 
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List of the Best Voice Services Providers on the Market

  • 121
    • Scheduling

      4.2
    • Quality

      4.2
    • Cost

      4.2
    • NPS

      4.2
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 1,000 - 9,999 employees
    • Miami, FL

    Triniter is a BPO service company based in Miami, with offices in Chatrapatti, India and Davao City, Philippines. The company, founded in 2015, has more than 500 employees and provides voice services and non-voice BPO/back office services to small and midmarket companies.

    Clients

    • WoodBows
    • TheUKApps
    • Runway Designer Wear
    • TrinityWired

    Industries

    Notable Project

    Triniter BPO provides customer support services for a car wash company. They provide a 24/7 attention plan, and they’re responsible for answering customer questions and scheduling appointments.

    "We’re very happy with how Triniter BPO handles our customers."

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  • 122
    • $1,000+
    • 50 - 249 employees
    • Amritsar, India

    Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector. 

    Clients

    • Club Factory
    • Moneed
    • Stephen Udoff

    Industries

    Notable Project

    Octopus Tech Solutions provides inbound and outbound call center services in an outsourced capacity. They are supporting the e-commerce brand on an ongoing basis. 

    “Octopus Tech Solutions is a small, skilled, agile team that always fulfills their commitments. ”

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  • 123
    • $1,000+
    • 250 - 999 employees
    • Los Angeles, CA

    Outsource and Save, a call center company, was launched in 2019. Based in Los Angeles, California, their midsize team offers call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more.

    Industries

    Notable Project

    Outsource and Save provided recruiting and sales services for a staffing and recruiting company. They presented a service agreement that outlined logistics and assisted the client's in reopening the business.

    "I appreciated how thorough the intake call was."

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  • 124
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Sharjah, United Arab Emirates

    Launched in 2004, Contactopia is a midsize phone answering service. Their services include voice services and non-voice bpo/back office services. The company is headquartered in Sharjah, United Arab Emirates.

    Industries

    Notable Project

    Contactopia has developed custom software for a 3D printing company. The team was tasked with creating a digital IT that operated in the IoT system.

    "My overall experience has been extremely positive."

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  • 125
    • $1,000+
    • 1,000 - 9,999 employees
    • Davao City, Philippines

    Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.

    Industries

    Notable Project

    six eleven global services provides BPO services for a logistics and supply chain company. The team is tasked with acquiring the project requirements, employing appropriate agents, and training them.

    "Their high quality, professional management, and effective communication were impressive."

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  • 126
    • $5,000+
    • 10 - 49 employees
    • Walker, MI

    Real IT Solutions, Inc. is an IT services company based in Comstock Park, Mich. The company, founded in 2006, has a team of around ten that provides IT managed services, cybersecurity, cloud consulting & SI, IT strategy consulting, and voice services. Real IT Solutions serves small companies in various industries that include manufacturing.

    Clients

    • Automatic Spring Products
    • Dubric Industries
    • Media Technologies

    Industries

    Notable Project

    Real IT Solutions, Inc maintains the computers and network of an automotive parts manufacturer. 

    "They made my problems just go away."

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  • 127
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Cluj-Napoca, Romania

    FSPGlobal is a call center founded in 2008. They are based in Cluj-Napoca, Romania and have a midsize team. The company provides voice services.

    Industries

    Notable Project

    FSPGlobal provided accounting and secretarial staff augmentation for a consulting firm. They also aided the client with 24/7help desk support, where they qualify and activate the correct processes.

    "In a market that is squashed by low prices, FSPGlobal managed to provide quality and flexibility."

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  • 128
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 2 - 9 employees
    • Middletown, DE

    DealForce, a sales outsourcing company, was founded in 2019. The small team specializes in sales outsourcing and direct marketing. The firm is in Middletown, Delaware.

    Industries

    Notable Project

    DealForce is a key ongoing partner that creates and enhances the digital marketing collateral of a digital marketing company. They’ve also redesigned a website and created ongoing assets for the business.

    "They have good communication and an easy workflow."

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  • 129
    • $5,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Respect.Studio is a digital marketing studio in Lviv, Ukraine, that was founded in 2016. Respect.Studio's team of around 20 employees provides digital marketing, email marketing, social media marketing, content marketing, and digital strategy services to small and midmarket businesses.

    Clients

    • A
    • ADAPTOVATE
    • City Innovation Labs
    • The Starr Conspiracy

    Industries

    Notable Project

    A custom software development and consulting company hired Respect.Studio to create content for their LinkedIn, generate leads, and write case studies. The team also optimized the client's LinkedIn profile.

    "They have a good web presence and interesting service lines."

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  • 130
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Rochester, MN

    SocialBloom is an email marketing company headquartered in Rochester, Minnesota. The small team focuses on email marketing, social media marketing, and direct marketing. The firm was established in 2020.

    Industries

    Notable Project

    A management consulting agency has hired SocialBloom to help with their sales outreach. The team's tasks involve creating and implementing email campaigns.

    "The team always responds in a timely manner and meets with me on a consistent basis."

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  • 131
    • $1,000+
    • 50 - 249 employees
    • Oakland, CA

    Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.

    Industries

    Notable Project

    Telecom, Inc. provided call center services for a solar sales company. The team contacted prospective investors to help them learn and invest in solar energy.

    "Telecom, Inc. performed at par with our expectations, given the lower quality leads we provided."

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  • 132
    • $5,000+
    • 2 - 9 employees
    • Fairfax Station, VA

    Business consulting company Red2Black Group was established in 2016. The firm offers business consulting, email marketing, CRM consulting and SI, sales outsourcing, and more and has a small team. The firm is in Fairfax Station, Virginia.

    Industries

    Notable Project

    Red2Black Group provided advertising and marketing services for a Cloud solutions company. The team established sales analytics and pipeline, and product offerings.

    "They were professional, honest, and efficient."

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  • 134
    • $25,000+
    • 10 - 49 employees
    • Austin, TX

    In Austin, Texas, Treemont Consulting is an email marketing and sales outsourcing company. The small company was launched in 2021. Their team offers email marketing and sales outsourcing.

    Industries

    Notable Project

    Treemont Consulting provides internet marketing services for a defense hardware company. The goal is to gain more business by attracting new potential customers. Their founders work directly with the client.

    "They offer good tools and constructive opportunities." 

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  • 135
    • $5,000+
    • 50 - 249 employees
    • Tianjin, China

    Devott Co., Ltd. Is a Tianjin, China-based market research company. The small team offers market research, business consulting, back office outsourcing, customer service outsourcing, and more and was established in 2007.

    Industries

    Notable Project

    Devott Co., Ltd. is helping a real estate advisory firm analyze the markets within China by providing them with in-depth market research. They use the data to provide competent advice to their clients.

    "I have been provided with sufficient data, and their in-country assistance is high-quality."

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  • 136
    • $10,000+
    • 50 - 249 employees
    • Haddon Township, NJ

    VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.

    Clients

    • Healthcare Administrative Partners
    • Care Logistics
    • Edwards Life Sciences
    • School Wise Press

    Industries

    Notable Project

    VSA Prospecting helped a perinatal education provider prospect new customers. Their scope included cold calling, email marketing, appointment setting, and following up with potential leads.

    “VSA demonstrated that they had a lot of experience in what they do, and they were very hardworking.”

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  • 137
    • $5,000+
    • 250 - 999 employees
    • North Mankato, MN

    Northern Lights Technology Development (TIANJIN) CO., LTD. Is a midsize software development firm launched in 2007. Their services include custom software development, web development, Artificial Intelligence, graphic design, and more. The agency is located in Tianjin, China.

    Clients

    • Taylor Corporation
    • TianJinDetong Electric Co.,Ltd
    • BBQ Holdings, Inc.
    • Caracal Corporation

    Industries

    Notable Project

    Northern Lights Technology Development (TIANJIN) CO., LTD. developed a software solution that automates the client’s billing system. The tool could process PDFs and Excel files.

    "The project was completed on schedule and as planned."

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  • 138
    • $5,000+
    • 50 - 249 employees
    • Poundbury, United Kingdom

    Gungho Marketing , an email marketing and sales outsourcing company, is based in , United Kingdom. The firm offers email marketing and sales outsourcing and has a midsize team.The firm was established in 2007.

    Industries

    Notable Project

    Gungho Marketing provided appointment setting services to a technology company. The vendor was tasked to book four meetings per week with prospective customers.

    "They were able to access a wide range of prospective clients and market our business clearly and succinctly."

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  • 139
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Manila, Philippines

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Clients

    • MyCheck
    • Loginn
    • Cyber-Duck

    Industries

    Notable Project

    Aidey provides customer support for a self-help podcast. They have been managing chats and emails for their customers with relevant resolutions based on queries they received from customers.

    "Their team quickly understood how our platform worked and now deliver great customer service all around."

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  • 140
    • Undisclosed
    • 250 - 999 employees
    • Easton, PA

    Call center service LawyerLine was established in 2009. They are in Easton, Pennsylvania and Basking Ridge, New Jersey and have a midsize team. LawyerLine provides voice services.

    Clients

    • Wes Bailey Attorney at Law, LLC
    • Busy Wills, Inc.
    • Hampton Law Firm
    • Larry M. Pollack, Esq.

    Industries

    Notable Project

    LawyerLine™ has been hired by a law firm for their call center services. The team currently answers calls from existing and potential clients on a 24/7 basis.

    "Overall, we have been extremely happy with their service."

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  • 141
    • $1,000+
    • 50 - 249 employees
    • Philadelphia, PA

    Outsourcing Business Solutions is a Philadelphia, Pennsylvania-based marketing strategy company. They offer marketing strategy, web development, back office outsourcing, accounting, and more and were founded in 2020.

    Industries

    Notable Project

    Outsourcing Business Solutions augments the staff of an accounts payable services company. They've provided seven teammates, — and additional backup teammates — who provide ongoing back-office support.

    "They’ve been legitimate and transparent with us and made sure they’re meeting our expectations."

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  • 142
    • Undisclosed
    • 10 - 49 employees
    • San Salvador, El Salvador

    Easybee is a virtual answering service provider based in Miami, with offices in El Salvador. Their team of fewer than 10 works exclusively with small businesses, a majority of which come from the legal or real estate industries. They specialize in non-voice BPO/back office services and voice services.

    Industries

    Notable Project

    Easybee Answering Services provided 24-hour call center services for a law firm. 

    "They provided 24/7 receptionist services."

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  • 143
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Tallinn, Estonia

    Datarob is a Kyiv, Ukraine-based voice services company. Their team of over 10 employees was founded in 2019 and serves small and midmarket businesses in the IT industry. Additional services include digital and email marketing.

    Industries

    Notable Project

    Datarob helps an IT outsourcing and development company with their lead generation. They are responsible for Ideal Customer Profile (ICP) development and analysis, email servers set up, and more.

    "I want to highlight their goal-oriented mindset."

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  • 144
    • $1,000+
    • 1,000 - 9,999 employees
    • Lalitpur, Nepal
    Kantipur Management Private Limited, a marketing strategy company, was launched in 2014. Their large team is headquartered in Kathmandu, Nepal; Lalitpur, Nepal and Lalitpur, Nepal and specializes in marketing strategy, corporate training, customer service outsourcing, and hr consulting.

    Industries

    Notable Project

    Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and reporting.

    "They met the desired level of quality."

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  • 145
    • $1,000+
    • 50 - 249 employees
    • Stafford, TX

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Clients

    • Kern
    • Krohne
    • Cimatron Group
    • Jurat

    Industries

    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

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  • 146
    • $1,000+
    • 50 - 249 employees
    • Middletown, DE

    Founded in 2020, Start Up And Fly Inc. Is a midsize sales outsourcing company. Their services include sales outsourcing, business consulting, and HR services. The company is located in Middletown, Delaware.

    Industries

    Notable Project

    Start Up And Fly Inc. provides lead generation services to a software company. They've created a list of targeted leads and launched a lead outreach process to book appointments.

    "They are very good at customer development research and provide quality lead generation services."

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  • 147
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Binghamton, NY

    Founded in 2017, Bandalier is an HR agency. Their team of around 60 employees is based in Binghamton, N.Y. The team focuses solely on HR.

    Clients

    • Harri
    • Assignar

    Notable Project

    Brandalier assigned three sales development reps to rapidly increase a software company's outbound sales efforts. They function as an extension of the internal team.

    "Their ability to speak to the product was great, and they were actively striving to get better daily."

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  • 148
    • $1,000+
    • 250 - 999 employees
    • Phoenix, AZ

    Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.

    Clients

    • Whitehardt
    • Skupin Law Group
    • Triple A Plumbing & Jetting
    • Baselayer

    Industries

    Notable Project

    Answer 1 provides legal intake services, virtual receptionists, and lead generation to support local and national campaigns for an attorney advertising agency. The collaboration is ongoing.

    "Every team member keeps to a high standard of productivity without sacrificing service quality."

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  • 149
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • San Antonio, TX

    Impactable is an advertising company. The small Cape Coral, Florida-based team offers advertising, digital strategy, pay per click, social media marketing, and more. The firm was launched in 2019.

    Industries

    Notable Project

    An Amazon management firm hired Impactable to help them book sales calls. They developed and executed a LinkedIn ad strategy, creating messages and designing graphics to target the client's ideal customers.

    "They had an incredible amount of knowledge on how to advertise effectively on LinkedIn."

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  • 150
    • Undisclosed
    • 10 - 49 employees
    • Spokane, WA

    Sound Telecom is an answering services provider based in Spokane, Wash., with a team of 25. Founded in 1986, the team provides voice and transcription services for clients in a variety of industry.

    Clients

    • Boeing
    • Microsoft
    • Starbucks

    Industries

    Notable Project

    Sound Telecom provided answering services with voicemail and call forwarding features for a healthcare company. The team recorded names and numbers to ease their return call process. All of these services were delivered on time.

    “They are prompt and answer in a personal and professional manner. They offer many benefits with their service. They are affordable and trustworthy.” — Manager, Healthcare Company

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