Looking for a top contact center?

Review this list of best call services on the market to determine the best fit for your company. Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

That's why we've created this list of the best call centers for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business. (And, if you want personalized recommendations, tell us about your project.)

List of the Best Voice Services Providers on the Market

  • 211
    Undisclosed
    50 - 249 Employees
    Gastonia NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

    Clients
    Robert R. McGill Air Conditioning INC
    Notable Project

    AnswerLive provided call center services for an air conditioning service company. They supply after-hours live operators who converse with customers and gather information, which then gets relayed to the client’s on-service technician. Through this service, the client doesn’t lose the crucial clients who contact the company after the office closes each day.

    “We receive an average of six calls per day after hours. During the summer months, the amount of after-hours activity and number of calls can rise. The loss of revenue from all these missed calls per day would be extraordinary if we didn’t have Answerlive’s support.” – Manager, Air Conditioning Service Company
     

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  • 212
    $1,000+
    10 - 49 Employees
    New Delhi India

    With offices in Mumbai and New Delhi, India, Cosmic Sounds - Dubbing Voice Over is an audio & video localization and translation services company. Since 2008, their small team of six has been specializing in voice services and other digital marketing efforts for primarily small businesses. 

    Clients
    DHIRA
    WHO
    Akshay Kumar
    Bloodshot
    Notable Project

    Cosmic Sounds - Dubbing Voice Over Company was hired by a digital marketing company for their voiceover work. The client needed voice overs translated into different languages. The engagement remains ongoing, as the team delivers quality work with no issues.

    "Their work is so good." – Senior Manager, Digital Marketing Company

  • 213
    Undisclosed
    10 - 49 Employees
    Saint Paul MN

    Dialog One is a translation and interpretation services business founded in 2010 and located in St.Paul, Minn. The team of about 15 individuals offers translation and voice services.

    Clients
    Normandale Community College
    Cintas
    Lifetouch
    GRMS
    Notable Project

    Dialog One translated a scholarship application form for a music education nonprofit. They translated the 350-word one-page document from English to Spanish, Somali, and Hmong. They were open to feedback and understood the business’ goals.

    “They picked up on exactly what we were interested in doing.” – Executive Director, Music Education Nonprofit

  • 214
    $5,000+
    10 - 49 Employees
    Phoenix AZ

    B2B is a Phoenix-based B2B service firm. They were founded in 2016 and their team has fewer than 10 employees. They provide clients voice services, event marketing, and direct marketing. They primarily work with enterprise and midmarket companies in the business services, IT, and financial services sectors.

    Clients
    Kronos
    MobileLogix
    Hard Dollar
    PrimeConnects
    Industries
    Notable Project

    A freight company hired B2B Only to help them generate leads for their sales team. They developed a relationship with the client where they would pick an industry and B2B Only would generate leads for that target market. The client was able to acquire several new customers using the leads.

    "We’re happy with the quality of their leads and plan to work with them on another campaign very soon." — Marketing Director, Freight Company

  • 215
    $1,000+
    50 - 249 Employees
    Kyiv Ukraine

    SalesAR is a B2B lead generation company from Kyiv, Ukraine. Since 2019, their team of 25 employees provides email marketing and content marketing mostly to small businesses in the advertising, IT, and business services industries.

    Clients
    ISPsystem
    Corcel
    KB-12
    Industries
    Notable Project

    SalesAR provided lead generation services to a logistics company that needed to reach out to clients and increase its sales. The team's efforts produced an uptick in appointments and new partnerships for the client, who also appreciated their weekly update meetings and customer service.

    "In the first week of the outreach, 4 calls were arranged and we received a few interested replies." – CEO, Logistics Company

  • 216
    $1,000+
    2 - 9 Employees
    Las Vegas NV

    Reps Direct is a back-office service provider headquartered in Las Vegas, Nevada. Founded in 2015, their team of 7–8 employees assists small to mid-sized clients with their daily administrative and customer support operations. Over 70% of the clients they serve are e-commerce businesses, and they specialize in answering services, order processing, and inbound appointment scheduling.

    Industries
    Notable Project

    Reps Direct provides customer support for an online dating website. They provided a single point of contact who handles subscription management, refunds, and cancellations during weekday business hours. Their work has largely alleviated the client's administrative burden.

    "Customer service was my least favorite part of the business and now I don't have to worry about it." — Owner, Dating Website

  • 217
    $10,000+
    10 - 49 Employees
    Wrocław Poland

    KODA Bots is an automated communication management software company. Founded in 2017, KODA Bots is based in Wroclaw, Poland and has a total of 10 employees. This company's services are centered around chatbots, artificial intelligence, machine learning, and voice services aimed at businesses of all sizes.

    Clients
    Santander Bank
    TravelPlanet.pl
    Jeronimo Martins Poland
    Industries
    Notable Project

    KODA Bots developed an automated chatbot for a computer shop. The bot was designed in order to streamline workflows for the company in regard to customer support, providing customers with updates on their orders and carry out marketing functions too like recommending certain products to users. The company has reported an improvement in workflow and daily communication with customers.

    "We've never had any communication problems with KODA Bots. The company has always been open to cooperate. We managed to successfully implement our project and we’re still working on it together, which proves how effective our cooperation is." - Project Manager, Computer Store

  • 218
    $1,000+
    10 - 49 Employees
    Chicago IL

    Founded in 2014, Vicky Virtual Receptionists is an answering services company that specializes in voice services and non-voice BPO/back office services. Specifically, they offer inbound and B2B appointment scheduling and B2B lead generation and qualification with a BPO focus on email and chat customer service. Their team includes 9 employees and is headquartered in Chicago. Vicky Virtual Receptionists works primarily with clients in industries that include business services, consumer products, hospitality, information technology, and retail.  

    Industries
    Notable Project

    Vicky Virtual Receptionists provides a financial company with appointment setting services. As a result of the 300 calls they manage per day, the financial company has been able to successfully improve call attention and saved money on internal processes, yielding an excellent ROI. 

    "Vicky Virtual Receptionists is the best in the area." – Administration Manager, Financial Company 

  • 219
    Undisclosed
    50 - 249 Employees
    Englewood CO

    NewCloud Networks is a cloud services provider based in Englewood, CO. They were founded in 1988 and have a team of 41 employees. They specialize in cloud consulting, IT managed services, and cyber security for enterprise and midmarket clients in the financial services, healthcare, and IT industries. 

    Clients
    Beeline
    CORHIO
    Integral Recoveries
    Industries
    Notable Project

    NewCloud Networks performed data center migration for a construction company. They moved the client’s data from physical servers to a VMware based cloud environment. The client was very happy with their work.

    “They perform very well, and they gave us everything we needed. They supported us through the full lifecycle of the project, and we always felt secure with them.” – IT Manager, Construction Company

     

  • 220
    $1,000+
    2 - 9 Employees
    Kyiv Ukraine

    Erageneration is a lead generation company located in Kyiv, Ukraine. Since 2017, their small team of 4 has been specializing in voice services, CRM consulting & SI, digital strategy, and more for mostly small and mid-size businesses. 

    Industries
    Notable Project

    Erageneration managed campaigns and generating leads for a digital marketing agency. Erageneration's high-quality work boosted their brand awareness. The work has led to a lasting partnership between the two. 

    "It has been great." – Owner, Digital Marketing Agency

  • 222
    $5,000+
    10 - 49 Employees
    Chino CA

    Vertical Computers is an IT services company based in Chino, Calif. The company, founded in 2014, has a team of around 15 that provides IT managed services, cloud consulting & SI, and voice services to various companies.

    Clients
    Urban Armor Gear
    OluKai
    Jobar International
    Pindler & Pindler
    Notable Project

    A men's clothing and footwear brand hired Vertical Computers to set up their IT network in their new warehouse. As part of the engagement, Vertical Computers handled the installation of computers and other IT equipment that would enable the internal teams to focus on the work they need to do. They completed the setup and continues to provide technical support.

    "They do a good job at laying out the tasks that need to be completed. We can leverage them for any type of IT support." - Senior IT Manager, Men's Clothing and Footwear Brand

  • 223
    $1,000+
    50 - 249 Employees
    Knoxville TN

    Based in Knoxville, Tenn., Gabbyville is a team of virtual receptionists that specializes in voice services. Since 2013, their team of around 10 has been working with clients in different industries such as financial services, healthcare, and information technology.  

    Clients
    T.W. Law Firm
    Yaniv & Associates
    ETHODE
    Book2Clean
    Industries
    Notable Project

    Gabbyville worked on appointment setting for a retail firm. They deal with about 65% of daily phone calls and needed great customer service representatives to handle that. The client thought they provided strong work. 

    "They have a great customer service team." —Executive, Retail Firm

  • 225
    $1,000+
    50 - 249 Employees
    Moskva Russia

    TheCall.online is a voice service company based in Moscow. Since 2019, their team of over 50 members has provided voice services and fulfillment solutions for small businesses in the field of e-commerce.

    Clients
    Unateus
    Lembeh Sumber Rejeki
    Industries
    Notable Project

    TheCall.online provided call center services for a fashion brand. The brand needed to outsource their telemarketing needs and partnered with TheCall.online. The partnership has resulted in more sales.

    “They’re communicative, and they update me all the time.” - Director, Fashion Brand
     

  • 226
    $1,000+
    250 - 999 Employees
    Clarksville TN

    Premier BPO is an outsourcing firm based in Clarksville, Tennessee, that was established in 2003. Their team of 136 employees offers voice services, BPO services, and HR consulting & outsourcing.

    Clients
    Inc. 5000
    Industries
    Notable Project

    Premier BPO provided virtual backend administrative services for an IT company. Their team developed interfaces with custodians, vendors, IT staff, and other employees. Their work optimized workflow, saving time and money.

    "They are great at working with customers."–IT Executie, IT Company

  • 227
    $5,000+
    50 - 249 Employees
    Ho Chi Minh City Vietnam

    Designveloper is a software development company based in Ho Chi Minh City, Vietnam. Founded in 2013, this team of 43 offers web development, mobile app development, custom software development, UI/UX design, and voice services for clients. They work with small, mid market, and enterprise companies in the consumer products, information technology, business services, financial services, health care, and e-commerce industries.

    Clients
    NitroLabs Limited
    Joyn’it
    Bonux
    Walrus Education
    Industries
    Notable Project

    Designveloper is building a custom file management tool for a software company. The product will let users edit and store PDF files on mobile devices and a web app. The team is using Meteor, React, MongoDB, and Node.js, and GraphQL, among other technologies, to build the platform. Though the product is not yet complete, their client has been impressed with their ability to deliver sophisticated features in a timely manner.

  • 228
    $1,000+
    250 - 999 Employees
    Miami Beach FL

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

    Clients
    Facebook
    Uber
    Instagram
    Notable Project

    Uassist.ME provided a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. The client appreciated their dedication to their project and their reliability.

    "The team is educated and very capable in both English and Spanish. The quality of the work that their talent delivers is superior." – CEO, Property Management Firm

  • 229
    $1,000+
    10 - 49 Employees
    Richardson TX

    VoiceStamps is a professional IVR hosting and design service provider based in Richardson, Texas. Founded in 1999, their now 2 person team specializes in voice services and transcription. VoiceStamps works with a variety of industries including business & financial services and healthcare.

    Industries
    Notable Project

    An IT company hired VoiceStamps for their outbound dialing services. Their goal was to save money, considering they handle about 70% of calls a day. The client thinks VoiceStamps provides them with great work and information.

    "Their quality is their best strength."– Owner, IT Company

  • 230
    $10,000+
    50 - 249 Employees
    Brooklyn NY

    Nisos Technologies is a digital innovation lab headquartered in Navi Mumbai, India with an office in Brooklyn, NY. Founded in 2012 and currently employing around 25 professionals, Nisos works primarily with small businesses in the health care and medical industries. The team specializes in web development and mobile app development services.

    Clients
    Amazon
    vFit Technologies
    Gigaspaces
    Mt Sinai Hospitals
    Industries
    Notable Project

    Nisos worked with an organic grocery store in developing a website and mobile app that aims to provide store inventory in real time. Nisos provided hours of free consultations and provided innovative solutions throughout the project.

    "Nisos Technologies was knowledgeable and very quick to respond." - CEO, Organic Grocery

  • 231
    $1,000+
    50 - 249 Employees
    Montego Bay Jamaica

    Global Outsourcing Solutions is a contact center based in Montego Bay, Jamaica. The company, founded in 2012, has around 200 employees who provide voice and non-voice/back office BPO services to various companies.  

    Industries
    Notable Project

    A Digital Marketing Company tapped Global Outsourcing Solutions' call centers and facilities to do cold-call and lead sourcing outreach. They would call leads and establish an introduction for the Company and then transfer the call to the Company's sales team to close. Through this engagement, the Company has seen high closing rates.

    "They’re very flexible and allow us to be 100% involved. They don’t just see me as a client, they see me as a part of the team." - Project Manager, Digital Marketing Company 

  • 232
    $10,000+
    50 - 249 Employees
    Casablanca Morocco

    ACTIVE PROFILE is an IT staff augmentation company in Casablanca, Morocco. The small company was launched in 2015. Their services include IT staff augmentation, web development, custom software development, e-commerce development, and more.

    Industries
    Notable Project

    QS Dev International develops B2B outgoing sales calls program for an alternative energy supplier. They are responsible for marketing the company's electricity and natural gas supply offers.

    "Their flexibility and adaptation to the needs of a constantly evolving activity are impressive."

  • 233
    Undisclosed
    50 - 249 Employees
    Willow Grove PA

    Answer America is a voice services outsourcing firm headquartered in Willow Grove, Penn. with over 50 other locations in the United States. Established in 1998, they have over 400 employees and serves the business services, financial services, healthcare, media, and utilities industries. They mostly offer voice-based customer support, but they provide some back-office outsourcing options as well.

    Industries
    Notable Project

    Answer America provides outbound lead generation over the phone for a hospitality firm. The client wanted to reach a specific potential client base with voice calls and found their pricing attractive. Their agents perform over 50 outbound calls a day with a consistent performance in terms of conversion.

    "We are very pleased with the services we receive. It has increased our sales and generated an increase of 37% in business revenue. They also help keep our customer demands and needs relevant to us at all times." — HR Executive, Hospitality Firm

  • 234
    Undisclosed
    10 - 49 Employees
    Phnom Penh Cambodia

    SIEMREAP TRANSLATION is a translation firm based in Siem Reap, Cambodia. Founded in 2013, their team of 30 serves clients in the translation sector. Services include voice services and transcription.

    Notable Project

    SIEMREAP TRANSLATION provided English to Chinese translation for a translation agency. Their client was very pleased with their quick service on such short notice. The team was responsive and professional.

    “They were responsive and professional.” -  Managing Director, Kotoba Translation

  • 235
    $1,000+
    50 - 249 Employees
    Omaha NE

    Complete Call Solutions is a voice services outsourcing firm in Omaha, Nebraska. Founded in 2008, they have about 74 employees that serve clients in the retail, hospitality, and financial services sectors. 

    Industries
    Notable Project

    Complete Call Solutions provides seasonal customer support to an accounting firm around each year's tax filing deadline. Their inbound calls quadruple for a fairly consistent period of weeks around the deadline, and they need additional support to convert on those leads. Complete Call Solutions' services include switchboard, answering, and direct calls.

    "They were excellent. We did train them a bit in what we needed them to do to help our company, and they handled that like pros. Our customers thought they were talking to people who work for us." — HR Manager, Accounting Firm

  • 236
    $1,000+
    1,000 - 9,999 Employees
    Encinitas CA

    CC Capital Group is an outsourcing agency based in La Jolla, Calif with a team of 25. Founded in 2012, the company offers direct marketing, business consulting, and HR services. Their direct marketing services are focused on telemarketing, among other forms.

    Clients
    Wells Fargo
    Progressive Insurance
    Fyzical
    Notable Project

    A healthcare business coaching company hired CC Capital Group to manage their sales calls and B2B appointment setting. The company saw their number of booked calls go up by 250% within one week. The partnership with CC Capital Group was the most profitable campaign the company's had so far.

    "We were impressed with the quality of the candidates they consistently produced. They take their results seriously." - CEO, Healthcare Business Coaching Company

  • 237
    $1,000+
    10 - 49 Employees
    Nashville TN

    Capital Accounts LLC is a collection service based in Nashville, Tenn., run by a team of less than 50 people. Since their founding, they have offered their services in collection of overdue balances, primarily in the fields of healthcare and business services.

    Industries
    Notable Project

    Capital Accounts LLC worked with a medium-sized company to collect their overdue balances. Capital Accounts LLC made an average of 80 calls a day and managed to save the company 40% of their earnings through their collection services.

    "I think the quality of Capital Accounts is outstanding. They also appear to be environmentally friendly." - Administration Director, Medium-sized Company

  • 238
    $10,000+
    10 - 49 Employees
    Chatswood Australia

    Swivot BPO is a voice services company founded in 2019 with a team of over 10 people. Based in Chatswood, Australia, they specialize in voice services, back office services, and freight forwarding. They work primarily with small and medium-sized businesses.

    Clients
    MaMa Ka'Z
    Industries
    Notable Project

    Swivot BPO provided outsourced customer service assistance to a food company. Debt collection was a problem that the food company needed to solve, so they outsourced Swivot BPO. The debt collection rate rose by 50% with the help of Swivot BPO.

    “They are very flexible on their approach as they can move the teams from one task (debt collection) to another (finding new clients).” - CFO, Food Company

  • 239
    $1,000+
    50 - 249 Employees
    Kolkata India

    VA Talks is a virtual assistance company based in Kolkata, India. Founded in 2015, VA Talks has a team of about 30 and provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of companies across different industries.

    Clients
    Bias Media
    VonHayden Security
    Natasha Brown
    Avalon Risk Management
    Industries
    Notable Project

    VA Talks supplied virtual assistance services and customer service work to a retail company. Scope included data entry and customer relations help that saves the client money and allows them to avoid hiring more full-time staff. 

    "It is easy, quick, and self-sufficient." - Owner, Retail Company

  • 240
    $1,000+
    50 - 249 Employees
    Diamond Bar CA

    BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.

    Clients
    NextGen Healthcare
    eClinical Works
    Allscripts
    Industries
    Notable Project

    BillingParadise was hired by a health care company to take charge of its medical billing needs so as to allow the client to avoid having to train and learn all of the various codes for it. BillingParadise saves the client 80 hours and 10% in expenses per month.

    "They have a lot more training and they are more efficient. They are the best we have ever worked with." — Director, Health Company

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