Top 100 Call Center Services

Global Response provided technological and billing services for a life sciences company. Their team processed 100 calls per day. and processed orders. Their work increased overall processing efficiency.

"They act as a strategic partner that is crucial to our business success." – IT Director, Life Sciences Company

A consulting firm hired B2B Associates to generate leads and set appointments. They performed their duties per the specifications of the firm.

"They provided us with the leads we needed, which is why we’ve chosen to work with them again."

AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully.

“Their responsiveness stands out.”

RemoteReps247 provided call canter services for an IT services company. The team was tasked with appointment setting and customer support.

"They exceeded our expectations as well."

Tasks Expert- A Virtual Assistant Company provides accounting, bookkeeping, and tax services for a bookkeeping company. They give weekly reports on the client's profit margin, income statement, and cash flow.

"I was blown away by their financial expertise."

An outsourced staffing firm engaged with CloudTask for their ongoing digital marketing strategy with a sales development representative. The team was tasked lead generation, lead qualification, and support.

"We would confidently recommend CloudTask for their exceptional project execution and client support."

Ansafone Contact Centers provided customer service representatives and call infrastructure for a government subcontractor fulfilling a contract to provide emergency response services to hurricane areas.

“We were able to establish a daily call with status updates that we needed, and that helped the project stay on track.”

An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat.

"They are all exceptionally fast learners who love feedback and achieve great results."

Tri Source International, LLC hires staff to answer the emails and calls that a financial services firm receives. They provide customer support and answer questions about bugs, refunds, and other questions.

"We've used other companies in the past, and Tri Source has been the best thus far."

TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed.

"I feel they went above and beyond expectations."

Periodix provides lead generation services for an IT service company. They're tasked with auditing the client's profile, analyzing performance indicators, and creating a forecast for the account's development. 

"I appreciate the team's professional and organized approach to my tasks."

VoiceNation provides supplemental voice services to augment lead generation. Following guidelines, the team answers calls and collects client information in missed call messages to prioritize follow-ups.

"Their customer service has been excellent."

PATLive acts as the inbound call center for a real estate investment company. Following a set script, they process incoming calls and support marketing efforts.

“They definitely improve my workload, and the amount of time they’ve freed up is invaluable.”

In efforts to gain more leads and magazine subscribers, a nonprofit has hired Blue Valley Marketing for their telemarketing services. The team is mainly in charge of calling existing and potential customers.

"They're always very helpful and responsive."

HelloSells handles initial customer service calls for a moving company, helping to write a comprehensive call script, gather information from clients, and deliver estimate quotes for their services.

“HelloSells is just incredibly straightforward to work with.”

S2M-group has provided marketing strategy services for an IT services company. The team's responsibilities include generating leads and enhancing the client's brand awareness and sales pipeline.

"We felt that S2M-group was an extension of our own team."

A social marketing solutions firm hired PROTIP Marketing for their lead generation and appointment booking services. The team provides a comprehensive client database to contact and set meetings monthly.

"They're specialists who provide us with great results."

Bottleneck Virtual Assistants designed and produced a web-based course. Services included strategy development and product testing. 

"I was impressed by the character and integrity of the team members."

Global Call Forwarding has set up an auto-attendant phone system and voicemail forwarding service for a healthcare practice. Their tech and sales teams work directly with the client on this engagement. 

"They're always available over the phone and chat."

Telelink provides call center services for a mechanical contracting company. They receive calls after hours and over the weekend for urgent plumbing, heating, and cooling issues in commercial buildings.

"Their process is digital and requires minimal effort on our part."

A healthcare data company hired Port Group for a one-off research project. They were in charge of manually researching ASC facilities, looking into their addresses and websites to gather useful information.

“Port Group was very responsive and thorough, completing the job on time and under budget.”

Genesis Support Solution LTD provided call center services for a call center company. They handled the company's 24-hour customer support line in Zappier and Answer800 to increase metrics, sales, and revenue.

"Working with Genesis Support Solution LTD was really good."

Slingfly developed a website for a compliance consulting company. The client worked with a small team of individuals who also assisted with rebranding services.

"Slingfly's responsiveness and technical expertise is outstanding."

OutboundView provided inside sales and email marketing services, including contact list building. Their work was supported by an initial value proposition investigation.

"The strength of OutboundView is their knowledge of the sales process..." 

Growtech provides lead generation services for a marketing analytics firm. The team creates customized processes and tools to support the client's sales development representatives. They also help curate leads.

"Their expertise and commitment to delivering high-quality leads have been instrumental in helping us drive growth."

Pontica Solutions JS has been managing a logistics company's customer service operations, focusing on client and driver support. 
The team also monitors millions of orders per month to ensure timely deliveries. 

"Their operational effectiveness and flexibility have been impressive."

Appointments.co was hired by a video commerce platform for their appointment setting services. The team was tasked with developing software to seamlessly generate meetings for the sales team.

"They were able to go through the motion and generate meetings much quicker than other companies."

SalesPro Leads is a long-term partner to a business solutions provider. They reach out to new and existing local targets through periodic campaigns and other initiatives.

“They’re completely transparent, and we get regular reports that show exactly what we’re paying for.”

During a 15-year engagement, ITCube Solutions has conducted numerous web-based projects, including system rebuilds, API connections, custom programming, QA, and a custom interface for licensed routing software.

"They truly understand our business and the goal of every project before they start work."

Staff Outsourcing Solutions provided remote customer service functions for an e-commerce company. Facing a need for more available employees, they were hired to answer support tickets and questions. 

"They were quite adaptable to our needs as well."