Top 100 Call Center Services

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Top 100 Call Center Services

The Best of December 2024

Outsourced call center services refer to handling incoming and outgoing calls on behalf of businesses to support functions such as customer service, lead generation, and appointment setting. Call center services are crucial to ensuring customers have a positive experience with their business before, during, and after purchasing. 
Jump to Most Reviewed Companies

List of the Best Voice Services Providers on the Market

  • 151
    (4 Reviews) 4.6
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.6
    • Would Recommend

      4.4
    • $1,000+
    • 50 - 249 employees
    • Riverbank, CA

    TeleContact is an outsourced telemarketing solutions company headquartered in Riverbank, Calif. with another office in Modesto, Calif. The company was founded in 1994 and now employs a team of around 50 that is entirely dedicated to voice services.

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    Clients

    • Wells Fargo

    Industries

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  • 152
    (6 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • Chennai, India

    4D Global is a medical billing company based in Chennai, India, with an office in Scottsdale, Ariz. Founded in 2015, the agency employs a team of over 50 to provide non-voice BPO/back office services and call center services to clients in the healthcare and medical industries.

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    Industries

  • 153
    (5 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.8
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • New Delhi, India

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

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    Clients

    • BETA IT

    Industries

  • 154
    (10 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

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    Industries

  • 155
    (5 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.8
    • Undisclosed
    • 1,000 - 9,999 employees
    • Boise, ID

    PartnerHero is a customer service outsourcing company launched in 2014. The large team focuses on customer service outsourcing, back office outsourcing, call center services, and finance & accounting outsourcing (FAO). The agency is located in Boise, Idaho.

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    Industries

  • 156
    (17 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.6
    • Value

      4.6
    • Would Recommend

      4.9
    • $10,000+
    • 10 - 49 employees
    • Mascot, Australia

    Illiicum is a sales outsourcing company. Established in 2018, the company is in Mascot, Australia. The small team offers sales outsourcing, CRM consulting and SI, and call center services.

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    Industries

  • 157
    (22 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.9
    • $1,000+
    • 250 - 999 employees
    • Amsterdam, Netherlands

    Launched in 2015, Pexly is a back office outsourcing company. The company specializes in back office outsourcing, customer service outsourcing, and sales outsourcing and has a midsize team. The company is in Amsterdam, Netherlands.

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    Industries

  • 158
    (35 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

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    Clients

    • eKomi Ltd

    Industries

  • 159
    (4 Reviews) 4.6
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.3
    • Would Recommend

      4.6
    • $1,000+
    • 1,000 - 9,999 employees
    • Pasig, Philippines

    Acquire BPO is a global business outsourcer based in Pasig City, Philippines with offices in Calabarzon, Philippines, Central Luzon, Philippines, Melbourne, Australia and Dallas. Founded in 2005, Acquire BPO's team of around 1,100 employees provides non-voice BPO/back office services and voices services.

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    Clients

    • Flexigroup

    Industries

  • 160
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Beograd, Serbia
    Customer Service Outsourcing company morph is based in Los Angeles, California and Beograd, Serbia. The midsize team specializes in Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing. The agency was established in 2015.
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    Clients

    • Birdy Grey
    • Curateur
    • Ink Innovation
    • Kido Cloud

    Industries

  • 161
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • Undisclosed
    • 1,000 - 9,999 employees
    • Quezon City, Philippines
    Midsize HR firm Outsourced Quality Assured Services, Inc., is located in Quezon City, Philippines and , . Established in 2012, the team focuses on HR services, voice services, custom software development, ux/ui design, and more.
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    Industries

  • 162
    (8 Reviews) 4.3
    • Timeliness

      4.3
    • Service Excellence

      4.3
    • Value

      4.3
    • Would Recommend

      4.4
    • $1,000+
    • 10 - 49 employees
    • Tucson, AZ

    Contact One is a full-service call center outsourcing firm in Tuscon, Ariz. They were founded in 1981 and currently maintain a staff of just over 40 employees. They provide voice services to a range of clients in a variety of sectors.

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    Clients

    • Tuscon Orthopaedic Institute

    Industries

  • 163
    (13 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Orlando, FL

    Launched in 2018, Megan Killion Consulting is a content marketing company. The small Orlando, Florida-based team provides content marketing, branding, digital strategy, social media marketing, and more.

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    Clients

    • TaylorWorks
    • ServIQ
    • Commprise
    • Machado

    Industries

  • 164
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Columbus, OH

    Caret, a small market research company, is based in Columbus, Ohio; Phillipsburg, New Jersey and Kansas City, Missouri. Established in 2021, the team specializes in market research, sales outsourcing, marketing strategy, direct marketing, and more.

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    Industries

  • 165
    (45 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Based in Kyiv, Ukraine, Addlium is a small social media marketing agency. They focus on social media marketing, sales outsourcing, and email marketing and were launched in 2022.

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    Clients

    • SSO Logistics

    Industries

  • 166
    (3 Reviews) 4.7
    • Timeliness

      5.0
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.3
    • $5,000+
    • 50 - 249 employees
    • Islamabad, Pakistan

    Business consulting company Phi Consulting LLC was established in 2019. Their midsize team is based in Aurora, Colorado and Islamabad, Pakistan. Their services include business consulting.

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    Clients

    • AtoB
    • DigitalOcean
    • TruckX
    • Mudflap

    Industries

  • 167
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Sabadell, Spain

    Vparagon is a sales outsourcing company. Their small team is based in Sabadell, Spain. Their services include sales outsourcing, business consulting, and corporate training. The agency was founded in 2017.

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    Industries

  • 168
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 2 - 9 employees

    Located in Lewes, Delaware, BlueBird Digital is a sales outsourcing company. The small firm was established in 2022. Their services include sales outsourcing, email marketing, marketing strategy, and call center services.

    Read More

    Industries

  • 169
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      4.9
    • $50,000+
    • 10 - 49 employees
    • Singapore, Singapore

    Kazehi Global, a direct marketing company, is in , Singapore. They focus on direct marketing, voice services, and corporate training and were launched in 2019.

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    Clients

    • SMRT

    Industries

  • 170
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • London, England

    AMD is a business consulting company. The small London, United Kingdom-based agency was established in 2019. Their services include business consulting, email marketing, advertising, voice services, and more.

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    Clients

    • Mind Future Gaming

    Industries

  • 171
    (12 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.9
    • Value

      4.1
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Butler, NJ

    Anserve Inc. is a phone answering services provider based in Butler, N.J. The company, founded in 1969, has more than 50 employees and provides voice services to mid-market and small companies and institutions in the medical, consumer products & services, dental, government, legal, and utilities industries.

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    Clients

    • Aspen Medical Associates

    Industries

  • 172
    (4 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      4.9
    • $1,000+
    • 1,000 - 9,999 employees
    • Lewisville, TX

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

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    Clients

    • Groupon

    Industries

  • 173
    (5 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.7
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

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  • 174
    (18 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Nesconset, NY

    Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

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    Industries

  • 175
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees

    Market research company TaskDrive is based in Walnut, California. The midsize team offers market research, conversion optimization, CRM consulting and SI, digital strategy, and more. The company was launched in 2014.

    Read More

    Industries

  • 176
    (19 Reviews) 4.2
    • Timeliness

      0.6
    • Service Excellence

      0.6
    • Value

      0.6
    • Would Recommend

      4.1
    • Undisclosed
    • 10 - 49 employees
    • Spokane, WA

    Sound Telecom is an answering services provider based in Spokane, Wash., with a team of 25. Founded in 1986, the team provides voice and transcription services for clients in a variety of industry.

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    Clients

    • Boeing

    Industries

  • 177
    (27 Reviews) 4.5
    • Timeliness

      0.8
    • Service Excellence

      0.9
    • Value

      0.8
    • Would Recommend

      4.4
    • Undisclosed
    • 250 - 999 employees

    Evoice is a phone services firm headquartered in Los Angeles California, that was established in 1995. Their team of over 1,000 employees offers voice services, transcription, inbound appointment scheduling, and virtual receptionist services.

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    Clients

    • Fire Recovery USA

    Industries

  • 178
    (6 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • London, England
    Callpalooza, a Sales Outsourcing company, was launched in 2020. Their small team is in London, England; Barcelona, Spain and Cairo, Egypt. Their services include Sales Outsourcing, Email Marketing, Search Engine Optimization, and Content Marketing.
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    Clients

    • All Services 4 U

    Industries

  • 179
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Vaughan, Canada

    Clever Digital Marketing, a small social media marketing agency, is headquartered in Vaughan, Canada. Their services include social media marketing and pay per click.

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    Industries

  • 180
    (14 Reviews) 4.2
    • Timeliness

      0.4
    • Service Excellence

      0.4
    • Value

      0.4
    • Would Recommend

      4.0
    • Undisclosed
    • 10 - 49 employees
    • Chesapeake, VA

    MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.

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    Clients

    • Coca-Cola

    Industries

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