Looking for a top contact center?

Review this list of best call services on the market to determine the best fit for your company. Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

That's why we've created this list of the best call centers for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business. (And, if you want personalized recommendations, tell us about your project.)

List of the Best Voice Services Providers on the Market

  • 241
    $1,000+
    250 - 999 Employees
    Makati Philippines

    Infinit-O is an outsourcing firm headquartered in Makati City, Philippines, with other offices in the United States, Australia, and the United Kingdom. Founded in 2005, their team of around 375 specializes in voice and non-voice BPO services, and transcriptions for clients in the medical industry. 

    Industries
    Notable Project

    Infinit-O does the medical billing for a healthcare company. The agency has fit perfectly with the company and is happy with the investment. 

    "We have seen a marked improvement in the speed and efficiency of our billers and coders. Most have a 50 percent increase in their workload capacity." — Manager, Healthcare Firm 

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  • 242
    $1,000+
    10 - 49 Employees
    Kolkata India

    Xplore-Tech is a BPO company founded in 2004 in Kolkata, India. Xplore-Tech looks to provide voice/call center services, non-voice BPO/back office services, and transcription capabilities to clients in Canada, the U.S., the Philippines, and India. The firm operates with a team of fewer than 10 employees. 

    Industries
    Notable Project

    Xplore-Tech was hired by an IT company to field its 500,000 inbound calls per day. The partnership began in 1995 and continues to this day. 

    "They have great service and speedy resources." — IT Manager, Technology Company

  • 243
    $1,000+
    1,000 - 9,999 Employees
    Mumbai India

    Athena BPO is a domestic BPO based in Mumbai and Bangalore, India. Founded in 1990, Athena provides voice/call center services and non-voice BPO/back office services.

    Industries
    Notable Project

    Athena BPO supplies a business service with payment processing capabilities, which includes handling general billing of claims and directing payments. Since engaging with Athena, the client has seen faster billing, and praises Athena BPO's competitive rates.

    "They save me time and allow me to see more clients, saving me hundreds." - Director, Business Service

  • 244
    $1,000+
    50 - 249 Employees
    Kolkata India

    MyTasker is an outsourced communications company based in Kolkata, India. Founded in 2012, MyTasker's team of 100+ employees provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of clients in different industries around the world.

    Industries
    Notable Project

    MyTasker worked with a business services firm to assist with client relations services, which includes managing client info, referrals, organizations statistics, marketing tools, website details, while operating its CRM functionalities. Their services have mitigated the amount of effort required to maintain client relationships while expanding the clients 

    "[Their service] seems to always get better every time." – C-Level Business Development Executive, Business Services Company

  • 245
    $1,000+
    250 - 999 Employees
    Merritt Island FL

    Call Direct Partners is a voice services company located in Merritt Island, Fla. Since 2010, the company has employed a core team of under 50 to augment their clients' inbound sales and customer support.

    Industries
    Notable Project

    Call Direct Partners managed an IT firm's customer support front, handling 150 incoming calls on a daily basis. They handle calls well, which helped the client to reduce costs.

    "We save around $20,000 per month. They offer a very good experience." – Senior Manager, IT Firm

  • 246
    $1,000+
    10 - 49 Employees
    Sycamore IL

    Rozlin Financial Group, Inc. is a licensed and bonded collection agency founded in 2008 in Sycamore, Ill. with no more than 50 employees. They offer voice services and back-office services for small and mid-market firms alike.

    Clients
    Petland
    Industries
    Notable Project

    Rozlin Financial Group, Inc. provided collection services for a surgery center. The center has Rozlin Financial Group, Inc. collect from uncollectible accounts. The center has had success with collections thanks to Rozlin Financial Group, Inc.’s assistance.

    “Workflow is great. They communicate very well and are super efficient and responsive.” - Administrative Assistant, Surgery Center

  • 247
    Undisclosed
    1,000 - 9,999 Employees
    Shah Alam Malaysia

    Daythree Business Services is a business service provider in Petaling Jaya, Malaysia. They provide voice services, back office services, and business consulting. They work primarily with midmarket and enterprise companies in transportation, telecommunication, and energy industries. Founded in 2008, they have about 150 employees.

    Clients
    Teka Singapore
    Quantum Medical Solutions
    Industries
    Notable Project

    Daythree Business Services provided a telemarketing team to support contract negotiations and to contact customers based on targeted campaigns. They provide training, monitoring, and quality assurance. Since the project began, there has been improvement in several areas. They’re engaged and provide qualified agents. They’re cooperative and responsive.

    “[They’re] willing to listen to feedback and reverts with proposals for discussions.” – Head of Telesales, Telecommunication Company

  • 248
    $10,000+
    10 - 49 Employees
    North Sydney Australia

    Based in Sydney, Australia, Insil is a marketing strategy company. Founded in 2013, their team of three employees provides advertising, digital strategy, and marketing services.

    Clients
    Burleigh Wagon Pty. Ltd.
    Toyota
    Suzuki
    Notable Project

    Insil developed a full advertising strategy for their fashion industry client, providing marketing and digital strategy services that led to increased sales and brand awareness on digital platforms. 

    "This was a daunting project for us, so having continual discussions both over the phone and in person made the process hassle-free." –Managing Director, Fashion Company

  • 249
    $1,000+
    50 - 249 Employees
    Noida India

    Plaxonic Technologies is a BI firm based in Noida, India. Founded in 2013, their team of 60 serves clients in the auto repair sector. Services include e-commerce and mobile app development.

    Industries
    Notable Project

    Plaxonic Technologies built a website for an auto repair company. The owner got positive reception from clients within the first week. The team is very patient.

    “I was really surprised by how much time they were willing to spend on the phone to help me.” – Owner, Auto Paint Repair Company

  • 250
    $10,000+
    2 - 9 Employees
    Watford United Kingdom

    Juice Tactics specializes supports HubSpot users and agencies with a range of productized services.  Headquartered in Watford, United Kingdom, and established in 2014, they have 17 specialists worldwide. Their services include voice services, SEO, and social media marketing.

    Clients
    BBJ Group
    Turtons
    The Retail Doctor
    Kore Software
    Notable Project

    Juice Tactics managed HubSpot tasks for a health education company. They consulted on how to utilize HubSpot to manage internal tasks and developed a custom website. In the end, their unique templates and code helped monetize the platform. Juice Tactics was well-organized and managed many tasks. They helped prioritize tasks and ensured that everything was delivered on time.

    “ [T]hey certainly take many tasks off-hand, allowing you more time for what needs focus.” – CFO Health Education Company

  • 251
    $1,000+
    50 - 249 Employees
    New Delhi India

    TravelsBpo, a call center company and non-voice bpo/back office services company, is located in New Delhi, India. They focus on voice services and non-voice bpo/back office services and were launched in 2011.

    Industries
    Notable Project

    A branding company hired TravelsBpo to provide BPO services. This involves inbound and outbound calls to get clients, provide travel and site management, along with travel bookings, among other efforts.

    "Everything is good with them."

  • 252
    $1,000+
    10 - 49 Employees
    Bengaluru India

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

    Clients
    Bank of India
    CMC Limited
    ING
    Siemens
    Industries
    Notable Project

    Cerebra LPO worked with a manufacturing company in managing its legal document processing. The team provides a balance of speed and reliability that allows the client's staff to avoid long hours and focus on other priorities.

    "I am totally satisfied with the service offered by this company." - Business Development Executive, Manufacturing Company

  • 253
    Undisclosed
    50 - 249 Employees
    Sofia Bulgaria

    Established in 2009, CXG Business Process Outsourcing is a midsize answering service company. Their services include voice services, non-voice bpo/back office services, and HR services. The company is located in Sofia, Bulgaria.

    Industries
    Notable Project

    CXG provides outsourcing services for a SaaS company. They put together multiple teams that support different managed and shared service requests such as building data models and AI engine training.

    "We are working as one team and managing challenges together."

  • 254
    $1,000+
    50 - 249 Employees
    Rancho Cucamonga CA

    HiredSupport is a non-voice bpo/back office services company founded in 2015. Their midsize team is in Rancho Cucamonga, California and Lahore, Pakistan. Their services include non-voice bpo/back office services, voice services, and transcription.

    Industries
    Notable Project

    HiredSupport provides pre- and post-sales customer support for a VPN provider. To familiarize themselves with the provider, they've gone through several training sessions and can now cover common support cases.

    "What I found most unique was their passion to really just do better."

  • 255
    $1,000+
    250 - 999 Employees
    Santo Domingo Dominican Republic

    Call Center Pros is an outsourcing firm based in Santo Domingo, Dominican Republic with a US office in Hollywood Fla. Established in 2010, Call Center Pros has 80 employees, and provides services including voice and non-voice business process outsourcing; Call Center Pros provides live chat and email support in addition to phone services.

    Industries
    Notable Project

    Call Center Pros provides live chat customer support for an IT firm in the US. The client's demand for support grew rapidly, and they wanted more time to focus on increasing revenue. The Call Center Pros team was able to provide a high level of customer satisfaction, and free up their client's resources to boost revenue by 25%.

    "We really started to be successful after working with them. We were able to focus on other tasks and grow revenue by 25%." – Executive, IT Firm

  • 256
    $1,000+
    50 - 249 Employees
    Oak Brook IL

    NCC is a collection agency based in Oak Brook, Ill. and was founded in 1969. Their team of 50 employees specializes in voice services and non-voice BPO. They primarily work with clients in the healthcare and medical industries. 

    Industries
    Notable Project

    NCC provided collections and calls services for a real estate firm. They handled bill collection and and appointment setting for the client, allowing them to focus on the core aspects of their business. The client was happy with the quality of their service.

    “Within the first month, our company's profit increased by 17% based solely on the elimination of work, thus outsourced to NCC.” – Owner, Real Estate Firm
     

  • 258
    $5,000+
    10 - 49 Employees
    Patna India

    Technosys IT Management Pvt. Ltd. is an IT firm founded in 2015 with more than 10 employees. Based in Patna, India, they offer back-office services, voice services, and business consulting solutions for small firms and mid-market businesses alike.

    Clients
    Kindcare Meditourism India Pvt Ltd
    Industries
    Notable Project

    Technosys IT Management Pvt. Ltd. managed customer support operations for a healthcare company. Technosys IT Management Pvt. Ltd.helped customers connect with doctors and have appointments booked. Technosys IT Management Pvt. Ltd. has helped run the business.

    “...I would say there was perfect synchronization among both teams in developing my business.” - Managing Director, Healthcare Company

  • 259
    $10,000+
    10 - 49 Employees
    Tanger Morocco

    Leads2Succes is a BPO company based in Tangier, Morocco. The company, founded in 2016, has a team of more than ten that provides voice services, direct marketing, non-voice BPO/back office services, and HR services. Leads2Succes serves small companies in various industries. 

    Clients
    MKB Voordeel Club B.V.
    Industries
    Notable Project

    A collective purchasing platform company hired Leads2Succes to provide telemarketing services. As part of the engagement, Leads2Succes was tasked to convert the company's 100,000 customers to a new service through direct phone calls, provide phone assistance, and answer queries. The company was very satisfied with the service that Leads2Succes provided.

    "Their flexibility and speed to adapt to new guidelines and projects are impressive." - Director, Collective Purchasing Platform Company

  • 260
    $1,000+
    50 - 249 Employees
    Dhaka Bangladesh

    ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.

    Clients
    Telamon
    Pool Guard USA
    Agnew Field Services
    Paul Anthony Real Estate
    Industries
    Notable Project

    ASL provides data entry services for a legal company. The team lessens the client’s internal workload by simplifying and cleaning up their collection databases.

    "ASL is a company that offers an immediate response to any type of problem that may arise." — Finance Senior Manager, Legal Company

  • 261
    $1,000+
    50 - 249 Employees
    Beograd Serbia

    Founded in 2015, Morph is a call center based in Belgrade, Serbia. They have over 50 employees that work primarily with small businesses based in the United States. They specialize in claims processing, customer service, and data entry.

    Clients
    Cross Country Movers
    Merchant Chimp
    InfoNetworks
    Industries
    Notable Project

    Morph works with a credit card processing company to provide ongoing customer service support. Their work has made the client's workflow more efficient.

    "They perform well and offer their services at an affordable price." – President & CEO, Credit Card Tech Company

  • 262
    $5,000+
    10 - 49 Employees
    Charlottesville VA

    Darwinian Ventures is a growth advisory firm founded in San Francisco in 2017 with no more than 50 members. They provide CRM consulting, voice services, and business consulting solutions for small businesses in various fields, including business services and education.

    Clients
    Nuvoloso
    Evisort
    Sonia.ai
    Industries
    Notable Project

    Darwinian Ventures provided lead generation solutions for a B2B SaaS company. The company wanted to quickly boost their sales with marketing campaigns. Darwinian Ventures helped land more than 20 meetings for the company within the first month.

    “I like the early stage B2B experience the team brings.” - CEO, B2B SaaS Company

  • 263
    $1,000+
    50 - 249 Employees
    Sacramento CA

    Softfile is a BPO services corporation founded in 1988. Based in Sacramento, Calif., their team of about 20 employees specializes in Non-Voice BPO/Back Office Services and voice services. The industries they focus on are financial services, legal, healthcare, and medical. 

    Clients
    The County of Sonoma
    KVIE Public Television
    CA Secretary of State
    Industries
    Notable Project

    Softfile provided a health company with document and data management services. They helped the client avoid a large backlog of content, and boosted their content efficiency and accuracy.

    “They provide services with a huge amount of accuracy so we don’t have to hire extra people.” – HR Director, Health Company

  • 264
    Undisclosed
    1,000 - 9,999 Employees
    Houston TX

    Cyfuture BPO is a business process outsourcing unit based in Houston, with offices in Tiverton, UK and India. Founded in 2004, Cyfuture BPO's team of 16 provides non-voice BPO/back office services, voice services, and HR consulting/outsourcing.

    Clients
    Facebook
    Unicef
    Tata
    Bharat Petroleum
    Industries
    Notable Project

    Cyfuture BPO was hired by an IT firm to supply data entry capabilities, which is able to be especially efficient because Cyfuture BPO has extensive knowledge of the client's back servers.

    "I have never had one issue. The prices are great and there is never a bad thing to be said about what they do and what they offer...Cyfuture is the best at what they do." — Manager, IT Firm

  • 265
    $5,000+
    2 - 9 Employees
    Chicago IL

    Leading Solution is a marketing agency based in Kyiv, Ukraine, with more than two employees. They have provided direct marketing, market research, and email marketing services since their founding in 2015. They work with clients in the industries of IT services and real estate.

    Clients
    Freshworks
    Adyen
    Very Good Security
    Industries
    Notable Project

    Leading Solution provided lead generation services for a business services company. The company needed to outsource assistance in generating leads to grow their business. The company is satisfied with the results provided with Leading Solution so far.

    “We are satisfied with quick responses and the level of communication with Vitalii.” - Owner, Business Services Company

  • 266
    Undisclosed
    50 - 249 Employees
    Noida India

    Acelerar Technologies is a KPO firm based in Noida, India. Founded in 2010, Acelerar's team of 270+ employees provides non-voice BPO/back office services and voice/call center services to clients around the world.

    Clients
    RCI
    NeuroPower Group
    Sandercok & Cowie
    Chukka
    Notable Project

    Acelerar Technologies worked with an IT company to assist with payment processing and facilitate the sales process for customers. The client reports that Acelerar is well organized with competitive prices and an emphasis on communication. Acelerar saves the client up to 12% of what it would spend with other companies.

    "[Acelerar gives us] savings in plans and services, excellent communication at all times, and well-protected data." - Senior Adminstration Manager, IT Company

  • 267
    $1,000+
    1,000 - 9,999 Employees
    Angeles Philippines

    Cloudstaff is an outsourcing company based in Sydney with an office in Angeles City, Philippines. The company, founded in 2005, has more than 1,000 employees and provides non-voice BPO/back office services, custom software development, accounting, voice services, finance & accounting outsourcing  (FAO), and commercial property management services. Cloudstaff serves midmarket and small companies in various industries like hospitality & leisure, IT, financial services, and real estate. 

    Clients
    Vistra
    Red Rooster
    Oracle
    HP
    Industries
    Notable Project

    A financial services company hired Cloudstaff to provide support for their loan processing operations that include back-office tasks and voice BPO work. The personnel that Cloudstaff provided has performed up to expectations that they have been given more complicated tasks.

    "So far, we feel confident in their skills. They’re smart, capable people with good work ethic." - CEO, Financial Services Company

  • 268
    $5,000+
    50 - 249 Employees
    London United Kingdom

    Call center company Rabbit & Pork is headquartered in London, United Kingdom. The company focuses on voice services, digital strategy, and other digital marketing and is midsize.The company was established in 2018.

    Notable Project

    A stock exchange group was looking to innovate the way they reach out to their customers, so they engaged with Rabbit & Pork to lead the development of their voice search apps for Google and Alexa.

    "They can really dig in and understand the why of what you’re trying to do and then implement it."

  • 269
    $1,000+
    2 - 9 Employees
    L'viv Ukraine

    Before Hello is a business optimization firm headquartered in Lviv, Ukraine. They use their business optimization focus to provide professional list services, lead generation, appointment setting, and direct email marketing. Founded in 2017, with 10 employees, they work largely with small and mid-market businesses in the information technology, advertising and marketing, and real estate sectors. 

    Clients
    ICT Compliance
    Freight Exchange
    Redman Technology
    Mindsett Security
    Industries
    Notable Project

    Before Hello worked with a software developer to establish lead generation and appointment settings to help the developer target potential business interests. The client was overwhelmed with the results of the partnership. 

    “Before Hello scheduled over 30 appointments, delivering an excellent ROI. We received so many leads that we had to pause the campaigns while we closed deals.” – Business Developer, Software Developer

  • 270
    $1,000+
    10 - 49 Employees
    Navi Mumbai India

    StatByte Marketing Solutions is a marketing firm based in Navi Mumbai, India, and founded in 2019. Their team of over 10 offers voice services, back-office services, and market research solutions for various clients. They work with small and mid-market firms.

    Clients
    Gridlines LLP
    Industries
    Notable Project

    StatByte Marketing Solutions provided marketing and advertising services for an architectural company. The company was looking to expand their clientele. StatByte Marketing Solutions’ work was met with positive feedback.

    “Efficient.” - CEO, Architectural Company

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