Top 100 Call Center Services

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Top 100 Call Center Services

The Best of March 2024

Call center companies have been dominating the industry thanks to their cost-effective and quality services. They help connect businesses and customers by answering their questions regarding their products and services. 
Jump to Most Reviewed Companies

List of the Best Voice Services Providers on the Market

  • 181
    (12 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $100,000+
    • 10,000+ employees
    • Singapore, Singapore

    TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.

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    Industries

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  • 182
    (9 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • London, United Kingdom
    Friday Solved, a business consulting company, is based in London, United Kingdom. They offer business consulting, marketing strategy, content marketing, content writing services, and more and were established in 2018.
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    Industries

  • 183
    (4 Reviews) 4.4
    • Timeliness

      4.4
    • Service Excellence

      4.4
    • Value

      4.8
    • Would Recommend

      4.5
    • $1,000+
    • 250 - 999 employees
    • New Delhi, India

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

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    Clients

    • BETA IT
    • TalkWire
    • Wealth Partner Australia
    • Verified Learning

    Industries

  • 184
    (3 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      3.8
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

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    Industries

  • 185
    (7 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • Stari Bohorodchany, Ukraine

    GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.

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    Clients

    • Byte Technologies

    Industries

  • 186
    (25 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Ipswich, United Kingdom

    GLO - Generate Leads Online is a freelance digital marketing agency based in Ipswich, England. Founded in 2019, the company offers SEO, web design, and PPC services to small businesses. Their SEO services focus on on-site optimization, link earning, and local search.

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    Clients

    • Fees Free Mortgages
    • Orwell Fitness
    • SMB Beauty
    • Bosch Auto Service

    Industries

  • 187
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $25,000+
    • 50 - 249 employees
    • Oulad Bouʼabid, Morocco
    Customer service outsourcing company CALLINNOV is in Oulad Bouʼabid, Morocco. The midsize agency was launched in 2010. Their services include customer service outsourcing, call center services, and back office outsourcing.
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    Clients

    • TekTV Shop
    • Henry Maire

    Industries

  • 188
    (19 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 50 - 249 employees
    • Chicago, IL

    Located in Chicago, Illinois and Chicago, Illinois, Uniqcli is a IT strategy consulting company. The small firm was founded in 2017. Their services include IT strategy consulting, enterprise app modernization, cloud consulting & SI, business consulting, and more.

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    Clients

    • Soothe
    • Undergrads
    • The Maids
    • Wrist Aficionado

    Industries

  • 189
    (6 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $25,000+
    • 250 - 999 employees
    • Kuala Lumpur, Malaysia

    Canaan Communication & Technologies Sdn Bhd is a BPO firm in Kula Lumpur, Malaysia. They have a team of around 15 employees and were founded in 2016. They provide non-voice BPO & back-office services, voice services, and corporate training for small businesses. 

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    Clients

    • Socar
    • redCONTACT Sdn Bhd
    • Tune Talk Sdn Bhd

    Industries

  • 190
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Scottsdale, AZ

    Founded in 2022, Core Conversions is a small email marketing company. Their services include email marketing, other digital marketing, direct marketing, marketing strategy, and more. The company is in Scottsdale, Arizona.

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    Clients

    • eAccountable, Coast Digital, Giant Propeller, Scube Marketing, Fuel Made, JRB Media, LTM Digital, Marketing by Data, AskMom, MoreInfluence

    Industries

  • 191
    (38 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    Orpiv is a digital marketing agency that has been offering web development, social media marketing, and other digital marketing services to their small business, enterprise, and mid-market clients in the IT, business services, and advertising and marketing industries since 2014. Their 50 employees are based out of their offices in Baramulla, India and Denmark.

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    Industries

  • 192
    (13 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Walker, MI

    Real IT Solutions, Inc. is an IT services company based in Comstock Park, Mich. The company, founded in 2006, has a team of around ten that provides IT managed services, cybersecurity, cloud consulting & SI, IT strategy consulting, and voice services. Real IT Solutions serves small companies in various industries that include manufacturing.

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    Clients

    • Automatic Spring Products
    • Dubric Industries
    • Media Technologies

    Industries

  • 193
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Singapore, Singapore

    SMCBPO is a Singapore, Singapore-based call center service. The small team specializes in call center services, back office outsourcing, and commercial financing, funding, & investment and was launched in 2009.

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    Industries

  • 194
    (25 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • London, United Kingdom

    One Umbrella is a SaaS & tech digital marketing growth company based in London. The company, founded in 2019, has a team of less than ten that provides social media marketing and PPC services. One Umbrella serves small and larger-sized companies in the business services, education, IT, and e-commerce industries.

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    Clients

    • Dyson
    • Giulio Fashion
    • Eighth.Studio
    • FollowApp

    Industries

  • 195
    (4 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.6
    • Would Recommend

      4.8
    • $5,000+
    • 250 - 999 employees
    • Beverly, MA

    OnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.

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    Clients

    • Southwest Indian Foundation
    • Alpha Software
    • Enservio

    Industries

  • 196
    (7 Reviews) 4.6
    • Timeliness

      4.4
    • Service Excellence

      4.6
    • Value

      4.5
    • Would Recommend

      4.7
    • Undisclosed
    • 50 - 249 employees
    • Gastonia, NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

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    Clients

    • Robert R. McGill Air Conditioning INC
  • 197
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Melbourne, Australia

    Established in 2021, Pointer Strategy is a sales outsourcing company. The small Melbourne, Australia-based team offers sales outsourcing.

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    Clients

    • 1Breadcrumb
    • Matrak
    • CONQA
    • Dark Horse
  • 198
    (26 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.9
    • $10,000+
    • 50 - 249 employees
    • Haddon Township, NJ

    VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.

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    Clients

    • Healthcare Administrative Partners
    • Care Logistics
    • Edwards Life Sciences
    • School Wise Press

    Industries

  • 199
    (6 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      5.0
    • $50,000+
    • 250 - 999 employees
    • Salisbury, NC

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

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    Industries

  • 200
    (2 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      4.3
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

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  • 201
    (12 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    Hypernova Marketing is a PPC agency. They are located in Sofia, Bulgaria and have a small team that specializes in pay per click, conversion optimization, digital strategy, web design, and more. The firm was established in 2019.

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    Industries

  • 202
    (3 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Montego Bay, Jamaica

    Answering service company Genesis Support Solution LTD was established in 2020. The midsize team focuses on call center services, customer service outsourcing, HR services, translation, and more. The agency is in Montego Bay, Jamaica and Miami, Florida.

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    Industries

  • 203
    (18 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Manila, Philippines

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

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    Clients

    • MyCheck
    • Loginn
    • Cyber-Duck

    Industries

  • 204
    (80 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Las Vegas, NV

    Abby Connect is a virtual receptionist firm in Las Vegas. Established in 2005, the team now has 40+ employees. They provide virtual receptionist and answering services for small businesses and mid-market companies in the financial, legal, and business services industries. 

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    Industries

  • 205
    (5 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Ahmedabad, India

    Vindaloo VoIP Solutions Pvt. Ltd., a software development company, is headquartered in Brooklyn, New York. The small team provides custom software development, voice services, mobile app development, and web development. The firm was launched in 2016.

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    Industries

  • 206
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Burscough, United Kingdom

    Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.

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    Industries

  • 207
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Scottsdale, AZ

    Back Office Betties is a virtual receptionist agency based n Scottsdale, Ariz. Founded in 2014, this company has 13 employees. Services provided by Back Office Betties are focused on voice services and receptionist work for legal firms and small businesses.

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    Clients

    • Various Law Firms

    Industries

  • 208
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      4.9
    • $1,000+
    • 2 - 9 employees
    • Sofia, Bulgaria

    Lukanoff Consulting Ltd is a sales outsourcing company launched in 2020. They are located in Sofia, Bulgaria and have a small team. The agency focuses on sales outsourcing, digital strategy, and corporate training.

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    Industries

  • 209
    (6 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Rancho Cucamonga, CA

    HiredSupport is a non-voice bpo/back office services company founded in 2015. Their midsize team is in Rancho Cucamonga, California and Lahore, Pakistan. Their services include non-voice bpo/back office services, voice services, and transcription.

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    Clients

    • HealthyStuff.com
    • PrivateTunnel.com
    • Bitcoin-Babe.com
    • ProxyFish.com

    Industries

  • 210
    (5 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.8
    • Undisclosed
    • 1,000 - 9,999 employees
    • Boise, ID

    PartnerHero is a customer service outsourcing company launched in 2014. The large team focuses on customer service outsourcing, back office outsourcing, call center services, and finance & accounting outsourcing (FAO). The agency is located in Boise, Idaho.

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    Industries

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