Top 100 Call Center Services

Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated.

“I can’t recommend them enough — their team is patient with our customers.”

24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis.

"They’re always in touch with us, especially their owner who always tries to find ways to improve our collaboration."

MKC Agency creates pamphlets and social media copy for a private school.

"The social media copy is highly effective and easily shared."

Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks.

"I've been very pleased with their services."

An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line.

"They provide frequent and proactive communication."

Answering Legal provides call center support to a sole law practitioner who works in criminal defense. They answer calls after hours and forward messages to the client.

"The team is pleasant and intelligent."

Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the client daily.

“They are an excellent value, and their customer service is superb.”

AnswerConnect provides ongoing call center services for a law firm that is based in New Jersey.

"It is also impressive how easy it is to get someone on the phone to help when an issue arises."

Whistle provides email marketing strategy services for an artwork software solutions firm. The team is responsible for inbound and outbound lead generation and email outreach.

"They prioritize their relationship with us as a client."

Voice Link of Columbus, Inc. provides after-hours call reception services for a healthcare company. A live customer operator receives calls and messages for the firm and delivers them to the appropriate person. 

"They currently are exceeding expectations."

Uniqcli provides local lead generation and marketing services for a moving company. The team's tasks include enhancing the client's ranking on Google, Yelp, and Nextdoor. 

"They tailored their approach to our local market and delivered results."

MoreMeetings.com screened potential customers to identify qualified leads, scheduled and managed meetings, and handled all follow-up.

"We always had frank, open discussions. They weren’t a typical vendor but a true partner."

TaskDrive provides IT services for a reference product company. They manage level-one support for customers on a web app SaaS product and work with data appending contact lists for prospective customers.

"They’ve been a stellar partner and having a partner like them only makes our organization better."

Portage Sales was hired by a financial institution to conduct a deep discovery and job shadowing with both leaders and the front-line leader. The team recommended pre-thinking, training, and more.

"They picked up on cues from the front-line teams when content wasn’t resonating, and were able to very quickly adapt."

Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads. 

"Together, we built a sustainable and efficient lead management process."

EMAPTA provided website development services for a health care company. The team handled the design and development of the project.

"They really impressed me with their intent to completely understand our company and our challenges."

TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email.

"I really enjoy their collaborative approach, and our working relationship really feels like a partnership."

A real estate company needed to hire a business services team for call services to improve their debt collection rates. OnBrand24 provides cold calling, telemarketing, lead generation, and appointment setting services.

"Their strengths are their customer service and flexibility...They have helped my company save over $10,000. I have an 80% success rate of collections." – CEO, Real Estate Company

Opus Growth Partners handles the lead generation needs of an investment advisory company. They conducts research for potential clients and connects with them.

"They have good systems that report progress transparently and frequently."

First Point Communications provided outbound call services for a real estate agency. Additionally, the team worked to generate leads, set appointments, and built relationships with clients.

"They are thoroughly professional and hard-working."

Pointer Strategy helps a software company with their outbound email marketing efforts, including defining the ideal customer profile, building email lists, writing emails, and creating an email delivery system.

"It was like having someone on our team."

SRG ASIA PACIFIC provides call center services to an enterprise IT maintenance provider. Their work involves communicating with customers and helping them connect with the firm’s technical support team. 

“We ask them to mitigate challenges, and they respond well to that.”

HiredSupport provides online chat support for a marketing business. Since completing in-depth training, they've provided order support to customers through the client's internal dashboard. 

"If there is something that the agents don’t understand, then they will get in touch directly."

Loop Contact Solutions provides lead follow-up services to a tape and label dispenser manufacturer. They contact the customers on the provided list of leads and book appointments on behalf of the client.

"Our scope of work was not originally part of their core business, yet they agreed to partner with us on this project."

FiveRings Marketing helps a consulting services company generate B2B leads and convert them into paying customers. The goal is to expand the client's B2B sales network.

"They are clear and organized and take the time to really understand our niche and market."

Again Again Agency provides lead generation services via email marketing for a Web3 development consulting company. The team has written an email template, gathered prospects’ contacts, and automated emails.

“They’ve delivered more leads than promised.”

LEX Reception provides ongoing answering services for a boutique legal firm. The team helps with scheduling consultations and their primary objective is to respond to all the client's prospective customers.

"They are receptive to changes and are always looking to improve."

Triniter BPO provides customer support services for a car wash company. They provide a 24/7 attention plan, and they’re responsible for answering customer questions and scheduling appointments.

"We’re very happy with how Triniter BPO handles our customers."

Squeeze Media is the ongoing lead generation partner of a commercial insurance program provider. The team retargets dispositioned leads in the home inspection industry through email, calls, and LinkedIn.

"After eight years, we’re still using Squeeze Media’s services and don’t have any plans to stop."

Abby Connect provides phone answering services for a real estate services company. They’ve created a personalized script to answer calls during and after working hours.

''They pay attention to details and can get a lot of information from our customers, enabling us to follow up on leads.''