Satellite Office

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Call center company Satellite Office is located in Sydney, Australia; Reno, Nevada and Taguig, Philippines. They provide Call Center Services, Customer Service Outsourcing, Staffing, Back Office Outsourcing, and more and were launched in 2013.

Client Insights

Industry Expertise

Business services

15%

Financial services

15%

Retail

15%

eCommerce

15%

Consumer products & services

10%

Food & Beverage

10%

Information technology

10%

Automotive

5%

Other industries

5%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 10%

Common Project Size

$1,000,000-$9,999,999 1 project

Clients

  • King Living
  • QEnergy
  • SiteMinder
  • Nick Scali

Highlights from Recent Projects

Overall Rating

4.5
1 Review

Satellite Office undertook a project for an advertising and marketing technology company in the automotive industry. The company was looking to offshore their digital media workforce, in an effort to reallocate costs and create efficiencies. Satellite Office provided recruitment, HR management, and employee management services, essentially offering an external workforce to complement the company's team. The engagement began with a few employees but has since expanded to over two dozen. Satellite Office managed the entire onboarding process, including new employee training, legal compliance, and payroll. They have been working together since Q1 2018, with the company investing approximately $500,000 per year in their services. The company has praised Satellite Office for their exceptional staff offshoring, good reviews, and excellent onboarding process.

Timeliness

4.5

Service Excellence

4.5

Value

4.0

Would Recommend

4.5