Upcall

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Upcall is an outbound call service based in San Francisco. It was founded in 2016 and now has a team of around 20 that is exclusively dedicated to providing voice services. 

Client Insights

Industry Expertise

Information technology

60%

Business services

10%

Financial services

10%

Medical

10%

Real estate

5%

Telecommunications

5%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 10%

Common Project Size

<$10K 7 projects

$10K-$49K 5 projects

$50K-$199K 2 projects

Clients

  • LG

Highlights from Recent Projects

Overall Rating

5.0
17 Reviews

Upcall was hired by an education curriculum company, Life is Tech, to set sales appointments with decision makers across U.S. school districts and nonpublic schools. They found Upcall through an online search and chose them for their cost-effectiveness. A team of six to ten employees from Upcall built and maintained outbound calling campaigns in all 50 states, targeting key decision makers in the public and nonpublic K-12 education sector. The main goal of these campaigns was to set appointments for the client's sales team.

A public-speaking coaching company hired Upcall to confirm attendees for a live event and encourage potential attendees to claim their tickets. The decision to choose Upcall was based on their budget-friendly pricing, great culture fit, and good value for cost. Upcall was given a list and a script, and their task was to reach out to attendees to confirm their intention to attend the live event, as well as collect travel information for an accurate count of ticket holders.

Upcall provided cold calling services for a healthcare company that specializes in recyclable privacy curtains and a patented track system for hospital infection prevention and environmental services departments. The goal was to schedule virtual product demos with decision makers. Upcall was selected via email marketing due to its good value for cost. The scope of work involved making up to 10 calls a day to 800 individual leads.

Timeliness

5.0

Service Excellence

5.0

Value

4.9

Would Recommend

4.9