
Top 100 Business Processes Outsourcing (BPO) Companies
March 2023Looking for a top BPO company?
The global demand for business process outsourcing companies has grown exponentially over the years. In the past, only big companies utilized BPOs for their operations, but now, even small businesses and startups see the value they bring.
Every business has specific needs, that’s why we’ve compiled a list of the top BPO companies from various backgrounds to help you match with the perfect partner. Go over our collection of company profiles, portfolios, and client ratings to make the selection process easier.
List of the Best BPO Services
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91
- $5,000+
- 2 - 9 employees
- Calgary, Canada
Established in 2022, Alphoric is a sales outsourcing company. They are located in Calgary, Canada and have a small team. The agency offers sales outsourcing.Industries
Notable Project
Alphoric helped a PR firm with the appointment-setting process via LinkedIn and email. Following ICP research, they created lead lists and scripts and helped turn the company's cold replies into booked calls.
They truly cared, and their results were miles ahead of any other firm we had in the past.
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92
- $1,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
A.R.C.E. is a call center based in Lviv, Ukraine. Founded in 2007, the team of 52 specializes in voice and non-voice BPO/back office services.
Clients
- Vodafone
- VFS.Global
- CGI
- BlaBlaCar
Industries
Notable Project
A.R.C.E. Call Center has provided an interactive voice response system for a digital products business. The system integrates pre-recorded audio that would engage callers to redeem top-up vouchers.
"They've performed very well, and we have 100% satisfaction from our side."
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93
- $1,000+
- 250 - 999 employees
- Pasig, Philippines
Tru29 Solutions Inc. is an outsourcing solutions provider from Pasig City, Philippines, and with a second location in Costa Mesa, Calif. Founded in 2015, their team of 50+ employees provides voice services, non-voice BPO, back-office services, social media marketing, and more. Their main clients are small businesses in financial, consumer products, and e-commerce industries, among others.
Clients
- Casera
- Lumina
- Global Source Trading
- Nogu Studio
Industries
Notable Project
A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and implementation.
"They are contactable and write back quickly on any issue."
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94
- $5,000+
- 50 - 249 employees
- Evanston, IL
Founded in 2004, Acquirent is a telephone answering service. The small Evanston, Illinois-based team specializes in voice services and CRM consulting and SI.
Clients
- HomeAdvisor
- Weight Watchers
- Logistyx Technologies
- Greenlight Medical
Industries
Notable Project
Acquirent provides sales outsourcing services to a delivery company. They help the client convince other businesses to work with them and bring in potential partners.
"They act fast and are very reliable."
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95
- $5,000+
- 50 - 249 employees
- Dallas, TX
Operatix is a midsize sales outsourcing company based in Dallas, Texas and Fleet, United Kingdom. Established in 2012, the team focuses on sales outsourcing and call center services.
Industries
Notable Project
A telecommunications company collaborated with Operatix for sales outsourcing. The team utilized the provided database and helped make appointments with targeted contacts.
"I liked their ability to feed the database with relevant contacts to our industry."
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96
- $1,000+
- 250 - 999 employees
- New York, NY
Vserve Ebusiness Solutions is a non-voice bpo/back office services company. The midsize team is headquartered in New York, New York. Their services include non-voice bpo/back office services, product design, web design, voice services, and more.
Industries
Notable Project
Vserve Ebusiness Solutions provides digital marketing services for a manufacturing company. They are responsible for creating targeted social media advertisements and email marketing programs.
"They provide advice that makes it simple to navigate the challenging and constantly evolving world of digital marketing."
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97
- Undisclosed
- 250 - 999 employees
- Tallahassee, FL
PATLive is a voice services provider based in Tallahassee, Fla. and founded in 1990. They specialize in voice services. They offer support in multiple languages, customizable scripts, video calls, and text messaging.
Clients
- Brovil Associates LLC
- New England Hypnosis & Weightloss
- MZ Real Estate
Industries
Notable Project
PATLive acts as the inbound call center for a real estate investment company. Following a set script, they process incoming calls and support marketing efforts.
“They definitely improve my workload, and the amount of time they’ve freed up is invaluable.”
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98
- Undisclosed
- 50 - 249 employees
- Frisco, TX
Resconcierge is a concierge service based in Frisco, Texas, and founded in 2014. Their team of over 50 provides voice services and back-office services for small and mid-market firms that work in industries such as real estate, legal, and financial solutions.
Clients
- The Gents Place
- Parvin Law Group
- Progressive Legal Process Services
- Hinterland Property Management
Industries
Notable Project
Resconcierge provided outsourced customer support agents to answer queries through live chat. Their team was extremely helpful and had experts agents to operate the system.
"The team was made up of expert agents."
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99
- $1,000+
- 50 - 249 employees
- Farmington, CT
Strategic Sales & Marketing (SSM) is a lead generation company based in Farmington, Conn. Founded in 1989, SSM helps companies with lead generation and appointment setting services focused on B2B major accounts. Typical clients are looking to reach the Owner, Director, VP or C level of contact, have a sales cycle that requires multiple touch-points, and uses a "solution sell process."
Clients
- CT Technology Council
- FFF Associates
- Gerber Scientific
- Karen Spencer Design
Industries
Notable Project
Strategic Sales & Marketing launches sales campaigns for a laboratory service provider with cold calling. Their main audience was set to be physicians and scientists.
"Their project manager understands sales and marketing incredibly thoroughly and pays attention to every small detail."
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100
- Undisclosed
- 50 - 249 employees
- Portland, OR
HelloSells is a lead qualification service based in Portland, Oregon with over 250 members. Founded in 2015, they offer lead capture and qualification services to clients ranging from startups to enterprises. They have worked in the fields of advertising and marketing, real estate, insurance, and health care, among other industries.
Clients
- JaxInvest
- Choice Granite & Remodeling
- Quidel
Industries
Notable Project
HelloSells provides after-hours call center services to a plumbing services, assisting their partner with setup and initiation. They developed a new digital offering designed especially for the company.
“Working with their onboarding staff was simple and easy.”
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101
- $1,000+
- 10 - 49 employees
- Ghaziabad, India
SalesAladin is a customer acquisition firm founded in 2016 in Ghaziabad, India. With a team of more than 40 employees, SalesAladin supplies clients in the IT, business services, and healthcare industries with content marketing, voice/call center services, and non-voice BPO/back office services.
Clients
- Comviva
- Flytxt
- Tecnotree
- Algoworks
Industries
Notable Project
SalesAladin was hired by a SaaS company to generate demo appointments for their products. They've helped define target audiences, write email and LinkedIn templates, and build targeted contact lists.
"We like their targeted approach and quick demo meetings with our target audience."
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102
- Undisclosed
- 250 - 999 employees
- Denver,
Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.
Clients
- Oddyssey Health Services
- Skillstat
- Era 303 Services
Notable Project
Intelligent Office provides inbound call support for a manufacturing firm in Pennsylvania. The client's business benefits considerably from having inbound support, but they do not have the scale for such resources in-house. Intelligent Office provides a flexible pricing mechanism based on the client's needs. The team has been quick to adapt to shifting requirements.
"Intelligent Office is very good at response time, as well as correctly finding ways to meet your needs in a pinch." – IT Director, Manufacturing Firm
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103
- $1,000+
- 250 - 999 employees
- Orlando, FL
XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
Clients
- Culinary Institute of America
Industries
Notable Project
After transferring bank accounts, an elevator service company hired XACT to contact 15,000 customers, set up their email accounts, and access their new payment portals.
"I thought their escalation process was good and it uncovered lingering issues we needed to fix with our customers."
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104
- $1,000+
- 250 - 999 employees
- Johannesburg, South Africa
DSG is a midsize non-voice bpo/back office services company. Launched in 2008, the agency is in Johannesburg, South Africa and Johannesburg, South Africa. Their services include non-voice bpo/back office services, voice services, and e-commerce development.Industries
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105
- Undisclosed
- 250 - 999 employees
- Boca Raton, FL
INFUSEmedia, an answering service and content marketing company, was founded in 2012. Their midsize team is headquartered in Newton, Massachusetts and provides voice services and content marketing.Industries
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106
- $1,000+
- 10 - 49 employees
- Ottawa, Canada
Sales Nash is a content marketing company. Their small team is headquartered in Ottawa, Canada. The company focuses on content marketing, email marketing, voice services, and non-voice bpo/back office services.
Clients
- CDS Global Cloud
- Allen Austin
- Biovision Diagnostics
- Derm For Primary Care
Industries
Notable Project
Sales Nash provides B2B appointment scheduling services for a cloud communication platform. The team is responsible for market research, contacting prospects via email, callers, messages, and more.
"They understood our ideal client profile and effectively found them."
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107
- Undisclosed
- 250 - 999 employees
- Portland, OR
Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.
Clients
- Conroy Consults
- McKeen Law Firm
- Molinar and Co Financial Advocates
Industries
Notable Project
Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney.
"They run a tight ship."
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108
- $1,000+
- 50 - 249 employees
- Dhaka, Bangladesh
ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.
Clients
- Kairos Living
- Pool Guard USA
- Accordion Group Australia
- Property Recruitment Company UK
Industries
Notable Project
ASL BPO provides BPO services, mainly focusing on development services for a real estate business. The client takes care of the frontend tasks, and the team manages the backend duties.
"They make my life so much easier."
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109
- $25,000+
- 1,000 - 9,999 employees
- Ho Chi Minh City , Vietnam
DIGI-TEXX is a business process outsourcing company based in Ho Chi Minh City, Vietnam, and was founded in 2003. Their team of 49 employees specializes in back-office services, voice services, and IT strategy consulting for small business and midmarket clients in the financial services and real estate industries.
Industries
Notable Project
DIGI-TEXX VIETNAM was brought on to support report processing needs. They deliver various services based on detailed instructions from the internal team’s needs.
"The team is capable of handling a high volume of work while producing strong results."
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110
- $1,000+
- 1,000 - 9,999 employees
- Long Beach, CA
Located in Washington, District of Columbia and Pasig, Philippines, Boldr is a call center. Launched in 2016, the small team focuses on voice services and non-voice bpo/back office services.
Notable Project
Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks.
"They meet the specific needs of our company in a way that no other competitor can."
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111
- Undisclosed
- 10 - 49 employees
- Spokane, WA
Sound Telecom is an answering services provider based in Spokane, Wash., with a team of 25. Founded in 1986, the team provides voice and transcription services for clients in a variety of industry.
Clients
- Boeing
- Microsoft
- Starbucks
Industries
Notable Project
Sound Telecom provided answering services with voicemail and call forwarding features for a healthcare company. The team recorded names and numbers to ease their return call process. All of these services were delivered on time.
“They are prompt and answer in a personal and professional manner. They offer many benefits with their service. They are affordable and trustworthy.” — Manager, Healthcare Company
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112
- $5,000+
- 1,000 - 9,999 employees
- Levittown, NY
Cogito Tech LLC is an AI firm founded in 2006. Based in Levittown, New York and Noida, India, their midsize team offers Artificial Intelligence, non-voice bpo/back office services, voice services, and transcription.
Industries
Notable Project
A real estate company hired Cogito Tech LLC to implement an AI algorithm. Cogito Tech LLC improved the client's inventory and stock management, and helped with AI chatbots on the website.
“We’ve seen good results after working together.”
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113
- $1,000+
- 1,000 - 9,999 employees
- Woodburn, OR
MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.
Industries
Notable Project
MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and queries.
"They’re ready to help me any time of the day."
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114
- $10,000+
- 50 - 249 employees
- Stari Bohorodchany, Ukraine
GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.
Clients
- Byte Technologies
Industries
Notable Project
GotYourBack Support provides customer service for a cybersecurity company's client. The team provides customer support and delivers financial KPIs for the end client.
"GotYourBack team is very collaborative and they learn quickly."
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115
- $1,000+
- 1,000 - 9,999 employees
- Rockland, ME
Virtual Employee is a remote staffing company based in Rockland, Maine, with a satellite office in Noida, India. Founded in 2007, Virtual Employee's team of nearly 700 employees provides non-voice BPO/back-office, web design and development, and mobile app development services.
Clients
- Studyforge
- Paragon Print Systems
- Priva
- Sceris
Industries
Notable Project
Virtual Employee worked with a call center company to supply virtual assistant services that would assist the client in reducing redundancies while streamlining its tasks. The client was particularly pleased with Virtual Employee's communication and data entry processing tools.
"They offer great savings and are cost-effective." - Executive, Call Center Company
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116
- $1,000+
- 50 - 249 employees
- PARLIN, NJ
Empire Global Solution is a midsize telephone answering service. In PARLIN, New Jersey and Barranquilla, Colombia, the agency was founded in 2021. Their services include call center services, back office outsourcing, sales outsourcing, customer service outsourcing, and more.
Industries
Notable Project
Empire Global Solutions provides customer service representatives for a home warranty company. They fulfill tasks across the firm's various departments. The resources answer calls and resolve customer issues.
"They hold themselves accountable for any errors and are quick to correct or prevent them."
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117
- Undisclosed
- 50 - 249 employees
- Kolkata, India
Task Virtual is an outsourcing agency based in Kolkata, India. Since 2016, their small team of 9 has been specializing in market research, business consulting, non-voice BPO services, branding, transcription, and more. They mainly work with midmarket clients in a variety of industries.
Industries
Notable Project
Task Virtual provided a virtual assistant for a coaching company. The work entailed research, data entry, content creation, and social media activities.
"All the work was managed effectively."
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118
- $10,000+
- 50 - 249 employees
- Durban, South Africa
Ec3 South Africa is a specialist outsourced contact center company based in Durban, South Africa. The company, founded in 2013, has more than 50 employees and provides voice services and non-voice BPO/back office services. Ec3 serves enterprise and mid-market companies in various industries that include telecommunications, automotive, and financial services.
Clients
- Mix Telematics
- Cell C
Industries
Notable Project
Ec3 has provided call center services to a telecommunications company since 2013. Their agents contact customers who are eligible for renewal and work on closing deals.
“They stick with what they do well, and it’s why they’re so successful.”
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119
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Purple Sales is a B2B lead generation and sales company headquartered in Toronto, Canada. Founded in 2017, their team of approximately 11 employees primarily serves small to midmarket clients in the IT and manufacturing sectors. Their services include email marketing, market research, and voice services.
Industries
Notable Project
Purple Sales has been hired by a growth strategy firm to develop integrated inbound and outbound marketing strategies for them. Their work includes lead generation, appointment setting, and follow-up calls.
"Their focus on continuous improvement shows in the results of our campaigns."
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120
- $1,000+
- 250 - 999 employees
- South Jordan, UT
AdvancedMD is a business process outsourcing firm for the healthcare industry. Based in South Jordan, Utah, they have a branch office in Springfield, Mass. The team was founded in 1999 and includes 590 employees. AdvancedMD offers a wide variety of solutions for independent practices. Their services include non-voice BPO, voice call outsourcing, and integration of medical and enterprise software.
Clients
- Lineagen
- Center for Balanced Health
- Greenhill Family Clinic
Industries
Notable Project
AdvancedMD provides full-service back office support for a medical clinic in Florida. The services rendered include management of patient records, billing customer support, and business analytics. The client has noted a marked improvement in their practice's efficiency. Advanced MD's contribution is saving hundreds of dollars a month on customer support with strong results.
"[AdvancedMD] Organizes your life in a simpler way, creating a more comforting work atmosphere, and the best results in less time." — Customer Service Manager, Healthcare Hospitality Clinic
Most Reviewed BPO Company
Connect with a BPO Company that received the most new reviews in the past 12 months.
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