List of the Best BPO Services

Looking for a top BPO firm?

Growing a business, while exciting, gives you a real insight into the complexities of a full-functioning organization. Specifically, you find that some business processes are incredibly taxing – they are time-consuming and costly but need to be done.

That's why we've created this list of the best business process outsourcing services for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business.

  • 151

    Statco

    Statco is a business process outsourcing firm based in Austin, Texas. They were founded in 1959, and have 23 employees. Statco's operations revolve around BPO/back office services for private and government clients with sensitive data needs; they also offer some voice support outsourcing to support their data operations.

    Notable Project

    Statco provides data entry and security support for a real estate firm in California. The client uses their services on an as-needed basis, which saves them nearly $3000 monthly on administrative costs due to Statco's billing model. Statco also impressed the client with their level of personal customer service, which is enhanced by them being a smaller firm.

    "They provide us everyday security and peace of mind. They are the only company that I would consider family." — Business Development Executive, Real Estate Firm

    Former clients
    Texas Department of Transportation
    IBM
    Texas Education Agency
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Austin, TX
    4.5
    4.5
    1 Clutch review
  • 152

    MAX BPO

    Max BPO is a call center agency headquartered in Nanaimo, Canada, with offices in Noida, India, and Takoma Park, Md. Since 1997, their team of 52 has provided clients with voice services, non-voice BPO/back-office services, and finance & accounting outsourcing expertise. Their call center services focus on B2C telemarketing, answering services, and virtual receptionist services, among others.

    Notable Project

    MAX BPO was subcontracted by a digital marketing agency for its inbound and outbound call center services. The project is still ongoing and is showing positive results.

    "They have a good team model. So, it's always been easy working with them." – Digital Marketing Expert, Digital Marketing Agency

    Former clients
    Digiperform
    Bisnode Central Europe
    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place Silver Spring, MD
    5.0
    5.0
    2 Clutch reviews
  • 153

    Grupo Noa International

    Grupo Noa is a virtual inbound call center based in Pasadena, CA with a second location in Romania. Founded in 2007, they have about 30 employees that service a variety of industries including business services, telecommunications, e-commerce, and consumer services. They specialize in voice services, non-voice BPO/back office services, and transcription services.

    Notable Project

    Grupo Noa provided assistance for inbound customer support needs to a wifi technology company. They use the client's CRM ticket system to select customers to supply remote frontend user support and takes over around 30-35 calls daily from 9 a.m. until midnight.

    "We appreciate the level of personalization they provide to client companies; we’ve felt that they cared about us since the beginning of the project." — Head of Global Service Desk, Wifi Technology Company

    Former clients
    Ideal Living
    Chef Tony Enterprises
    Better Training & Consulting LLC
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Pasadena,
    4.0
    4.0
    1 Clutch review
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  • 154

    Direct Answer, Inc.

    Direct Answer is a full-service e-commerce logistics and support firm in Oxon Hill, Md. Founded in 1991, they have about 8 employees that serve a range of clients in a variety of sectors. Direct Answer provides voice services and non-voice BPO.

    Notable Project

    Direct Answer provides outbound and inbound donation generation and processing for an international human rights organization. The client's annual drive requires them to temporarily scale up a great deal, and Direct Answer demonstrated supplemented resources successfully. In addition to sending direct mail and making calls, Direct Answer provided accounting services. 

    "Though we’re a mid-sized organization, we were sometimes too small for an agency to take on as a client. When we eventually contacted Direct Answer, we found them personable, thoughtful, and excited to work with us." — Donor Stewardship Officer, Human Rights Organization

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Oxon Hill, MD
    4.8
    4.8
    7 Clutch reviews
  • 155

    Xplore-Tech

    Xplore-Tech is a BPO company founded in 2004 in Kolkata, India. Xplore-Tech looks to provide voice/call center services, non-voice BPO/back office services, and transcription capabilities to clients in Canada, the U.S., the Philippines, and India. The firm operates with a team of fewer than 10 employees. 

    Notable Project

    Xplore-Tech was hired by an IT company to field its 500,000 inbound calls per day. The partnership began in 1995 and continues to this day. 

    "They have great service and speedy resources." — IT Manager, Technology Company

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Kolkata, India
    5.0
    5.0
    1 Clutch review
  • 156

    Call Direct Partners

    Call Direct Partners is a voice services company located in Merritt Island, Fla. Since 2010, the company has employed a core team of under 50 to augment their clients' inbound sales and customer support.

    Notable Project

    Call Direct Partners managed an IT firm's customer support front, handling 150 incoming calls on a daily basis. They handle calls well, which helped the client to reduce costs.

    "We save around $20,000 per month. They offer a very good experience." – Senior Manager, IT Firm

    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Merritt Island, FL
    4.7
    4.7
    6 Clutch reviews
  • 157

    OfficeCalls

    Management consulting firm OfficeCalls was founded in 2017. With headquarters in Newark, N.J., they have a team of three. They specialize in voice services, non-voice BPO and back-office services, and HR services. 

    Notable Project

    OfficeCalls worked with a marketing firm to provide phone marketing services. They provide staff to address customers’ questions and issues. They set up an outbound calling process to solve customer problems and improve their experience. The client appreciated the quality of their service. 

    “They handle our calls with the utmost care and knowledge.” — Marketing Communications Manager, Marketing Firm

     

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Newark, NJ
    5.0
    5.0
    1 Clutch review
  • 158

    Intrust Global

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

    Notable Project

    Intrust Global provided financial and IT services to an educational organization. Intrust took over the client's accounts, payroll, credit, record taking, IT, and client transactions, saving the client 100 hours and around $100,000 per month.

    "They are experts who are highly skilled in their fields." — Finance President, Education Organization

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place New Delhi, India
    3.8
    3.8
    2 Clutch reviews
  • 159

    Lead Generators International®

    Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.

    Notable Project

    Lead Generators International provided lead generation services for an engineering and IT firm. The team conducted market research before cold calling and writing letters to potential customers. Their services drove a significant increase in sales.

    "They have an excellent account manager who took time to get to know the product in order to better engage with our potential clients. He was able to answer their questions and even came on sales calls with me to introduce me to the leads. The entire team was engaged in and enthusiastic about our project." – Sales Manager, Industrial Automation Company

    Former clients
    Microsoft Dynamics
    Healthways
    The Yellow Pages Group
    IBM
    Salesforce.com
    $ $ $ $ $
    equalizer $10,000+
    group2 - 9 Employees
    place Vancouver, Canada
    4.9
    4.9
    5 Clutch reviews
  • 160

    TeleContact

    TeleContact is an outsourced telemarketing solutions company headquartered in Riverbank, Calif. with another office in Modesto, Calif. The company was founded in 1994 and now employs a team of around 50 that is entirely dedicated to voice services.

    Notable Project

    A manufacturing company wanted to expand their customer base to a wider audience. TeleContact executed a calling strategy designed to reach a specific audience. They are still partnering with the manufacturer and have increased their revenue.  

    "Our company has greatly benefited from Telecontact. We have recently noticed an improved business of around 50% more orders...I highly recommend them." —Manager, Manufacturing Company

    Former clients
    Wells Fargo
    AT&T
    Allstate
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Riverbank, CA
    4.6
    4.6
    4 Clutch reviews
  • 161

    Sound Telecom

    Sound Telecom is an answering services provider based in Spokane, Wash., with a team of 25. Founded in 1986, the team provides voice and transcription services for clients in a variety of industry.

    Notable Project

    Sound Telecom provided answering services with voicemail and call forwarding features for a healthcare company. The team recorded names and numbers to ease their return call process. All of these services were delivered on time.

    “They are prompt and answer in a personal and professional manner. They offer many benefits with their service. They are affordable and trustworthy.” — Manager, Healthcare Company

    Former clients
    Boeing
    Microsoft
    Starbucks
    iFly
    Charles River
    Pivot Data Centres
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Spokane, WA
    4.2
    4.2
    19 Clutch reviews
  • 162

    Gold Cross Answering Service

    Gold Cross Answering Service is a live answering service company located in Chippewa Falls, Wis. They were founded in 1980. With about 9 employees, they provide voice services and non-voice back-office services to clients primarily in the real estate, healthcare, and medial industries.

    Notable Project

    Gold Cross Answering Service managed service-oriented calls after business hours for a 24-Hour HVAC and refrigeration company. After collecting customer information, they notified the appropriate on-call staff. Their high-quality customer service and precise communication satisfied the client.

    "They do a great job of communicating to ensure our needs are met." — Service Manager, 24-Hour HVAC & Refrigeration Company

    Former clients
    GW Pumps & Purification
    The US Water Company
    Commonweal Development Corp.
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Chippewa Falls, WI
    4.9
    4.9
    10 Clutch reviews
  • 163

    Vozova

    Vozova is a BPO company based in Washington, Utah and founded in 2012. Their team of more than 50 specializes in voice services for small and mid-market businesses in the fields of financial, educational, and business services.

    Notable Project

    Vozova provided outbound voice solutions for a data solutions company. The company needed assistance with communicating with their customers. Vozova has helped run a campaign for the company for around two years.

    “Their team can make adjustments to make a campaign successful.” - Vice President, Data Solutions Company

    Former clients
    Uber
    Lyft
    Gerber
    $ $ $ $ $
    equalizer $5,000+
    group50 - 249 Employees
    place Washington, UT
    4.9
    4.9
    5 Clutch reviews
  • 164

    MAP Communications

    MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.

    Notable Project

    MAP Communications provided after-hours support and bilingual services for a manufacturing company. The 24/7 services offered received positive feedback from the company's clients and improved its sales. 

    "MAP Communication's services have met our expectations; the team was there when customers needed help."  Executive, Manufacturing Company 

    Former clients
    Senior Helpers
    Towne Center Realty
    University of Pennsylvania
    West Management<strong> </strong>
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Chesapeake, VA
    4.5
    4.5
    13 Clutch reviews
  • 165

    Legal IT Group

    Legal IT Group is a legal consultancy founded in 2014. Based in Kiev, Ukraine, the team of 10 provides legal outsourcing services for its clients. 

    Notable Project

    Legal IT Group provided a professional legal review for an out-staffing company. They also produced draft contracts, including master service and non-disclosure agreements. Overall, the client was impressed with the team's work.

    "Legal IT Group provided expert commentary to address all our concerns as to potential future difficulties. Now, we readily use the knowledge and tips we’ve received from them during the project." – CEO, Staffing Company 

    Former clients
    Vira Games
    InCust
    PinTax
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Kiev, Ukraine
    5.0
    5.0
    23 Clutch reviews
  • 166

    Technosys IT Management Pvt. Ltd.

    Technosys IT Management Pvt. Ltd. is an IT firm founded in 2015 with more than 10 employees. Based in Patna, India, they offer back-office services, voice services, and business consulting solutions for small firms and mid-market businesses alike.

    Notable Project

    Technosys IT Management Pvt. Ltd. managed customer support operations for a healthcare company. Technosys IT Management Pvt. Ltd.helped customers connect with doctors and have appointments booked. Technosys IT Management Pvt. Ltd. has helped run the business.

    “...I would say there was perfect synchronization among both teams in developing my business.” - Managing Director, Healthcare Company

    Former clients
    Kindcare Meditourism India Pvt Ltd
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place Patna, India
    5.0
    5.0
    1 Clutch review
  • 167

    SalesAladin

    SalesAladin is a customer acquisition firm founded in 2016 in Ghaziabad, India. With a team of more than 40 employees, SalesAladin supplies clients in the IT, business services, and healthcare industries with content marketing, voice/call center services, and non-voice BPO/back office services.

    Notable Project

    SalesAladin built a campaign to increase the customer base of a software development firm. SalesAladin spent many hours on the phone calling potential clients to schedule appointments, and they were instrumental in closing contract deals to increase the client list.

    "They were very attentive and proactive in asking relevant questions and figuring out how they could do better." – Director, Software Development Firm

    Former clients
    In2IT Technologies
    Celebal
    Xebia
    Wave Labs
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Ghaziabad, India
    4.8
    4.8
    4 Clutch reviews
  • 168

    VoiceLogic.com

    Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. 

    Notable Project

    A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

    "It's money-saving." – VP of IT, Government Organization

    Former clients
    DirecTV
    Nissan
    KPMG
    Hilton
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Toronto, Canada
    4.0
    4.0
    3 Clutch reviews
    Awards

    StarLeaf Partner of the Year (2018)

  • 169

    Cogneesol

    Founded in 2008, Cogneesol is a business process management, technology, and digital transformation company. Located in New York, they have a team of about 350 employees that offers nonvoice BPO services, finance and accounting outsourcing, and IT managed services. They primarily serve midmarket businesses in the business and financial services, and health care and medical services.

    Notable Project

    Cogneesol did data processing for a child care consultancy. They also reviewed and analyzed patient records. The team is adaptable and supportive.

    “They've adapted well to the numerous changes that we've had to our workflows over the past several years, and they continue to be flexible to specific project needs. “ – Business Administration Manager, Child Care Consultancy

    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place New York, NY
    4.0
    4.0
    2 Clutch reviews
  • 170

    LEX Reception

    LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry. 

    Notable Project

    LexReception helps a legal services company by providing 24-hour answering services for an array of third-party clients. Their staff can schedule appointments on the call. In addition, bilingual operators are available to answer Spanish-speaking callers. The team's reliable services streamline internal workflows.

    Former clients
    Legal Translations
    The Law Office of Robert David Malove
    Hammerschmidt, Stickradt, & Associates
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Portland, OR
    4.9
    4.9
    25 Clutch reviews
  • 171

    Gtechwebindia

    Established in 2009, Gtechwebindia provides BPO, SEO, SMO, and e-commerce development services. They primarily work with small businesses in the retail and e-commerce industries. 

    Notable Project

    Gtechwebindia provided SEO and SMO services to a phone reselling company. Their work led to improvements in SERP rankings. 

    "The workflow was smooth and seamless." – Director, Mobile Phone Retailer

    Former clients
    Harvey Norman
    PerfumeClick.co.uk
    hometreats.co.uk
    CashOnPhone
    NovaHora.com
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place NEW DELHI, India
    5.0
    5.0
    7 Clutch reviews
  • 172

    Ambs Call Center

    AMBS Call Center provides voice services from its Jackson, Mich. headquarters and additional locations in Grand Rapids, Mich. and Tampa, Fla. Founded in 1932, they have about 27 employees that serve a variety of clients in a range of sectors. 

    Notable Project

    AMBS provides 24/7 customer support for a commercial flooring company in Michigan. The client needs to maintain an emergency line for customers with water damage or other urgent matters, and saves money with AMBS answering calls. The AMBS team worked with the client to establish a workflow for responding to emergencies and make sure they could provide adequate service. The partnership has helped the client earn several jobs they otherwise may have missed after hours.

    "The level of training for each employee is remarkable. Everyone that we speak to seems to have been briefed on our business, which is important for serving our needs. Their price is also impressive." – Vice President, Commercial Flooring Company

    Former clients
    Cadillac
    Federal Mogul
    Michigan State University
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Jackson, MI
    4.9
    4.9
    8 Clutch reviews
  • 173

    Affiliated Outsourcing

    Affiliated Outsourcing is a business process outsourcing firm headquartered in Los Angeles; the main call center is in Bacolod City, Philippines. Founded in 2016, Affiliated Outsourcing has just under 50 employees. They offer voice and non-voice outsourcing services, including medical billing, telemarketing, and data entry. Clients are in a range of sectors including retail, manufacturing, and financial services. 

    Notable Project

    Affiliated Outsourcing provided outbound telemarketing for a mid-market media firm. The client wanted to engage existing and potential clients directly in an effort to showcase their company's capabilities in a more personal manner. Affiliated Outsourcing's service saved the client around $14,000 monthly over hiring in-house voice support.

    "They have well-spoken staff. They are able to do these things well." — Marketing Manager, Media Firm

    Former clients
    HasTech
    Devitems
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Los Angeles,, CA
    3.0
    3.0
    1 Clutch review
  • 174

    NCC

    NCC is a collection agency based in Oak Brook, Ill. and was founded in 1969. Their team of 50 employees specializes in voice services and non-voice BPO. They primarily work with clients in the healthcare and medical industries. 

    Notable Project

    NCC provided collections and calls services for a real estate firm. They handled bill collection and and appointment setting for the client, allowing them to focus on the core aspects of their business. The client was happy with the quality of their service.

    “Within the first month, our company's profit increased by 17% based solely on the elimination of work, thus outsourced to NCC.” – Owner, Real Estate Firm
     

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Oak Brook, IL
    3.8
    3.8
    2 Clutch reviews
  • 175

    Horatio

    Horatio is a customer support outsourcing firm based in New York City. Founded in 2018, their team of over 50 employees provides Non-Voice BPO/Back Office Services. 

    Notable Project

    Horatio managed customer engagement and support during a pop-up retail opportunity. Thanks to their flexibility and timely escalations, they were brought on to manage day-to-day customer support as well. 

    "Their communication is great across the board." – Manager, Lifestyle Media Company

    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place New York, NY
    5.0
    5.0
    1 Clutch review
  • 176

    WERVAS Virtual Assistant Services

    WERVAS is a virtual assistant service provider founded in 2016. The company is made up of less than 10 employees and is headquartered in Kolkata, India. They specialize in non-voice BPO, SEO, and voice services. 

    Notable Project

    WERVAS Virtual Assistant Services partnered with a consulting startup where they provided virtual services for the company. Specifically, the team supported HR, staffing, and coordination for the client. 

    "They provide us with a wide scope of internet advertising services and help us carry out a remarkably efficient social media advertising campaigns." – Manager, Salesforce Conslulting Agency

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Kolkata, India
    5.0
    5.0
    2 Clutch reviews
  • 177

    Numa

    Numa is an answering service based in Oakland, Calif., and founded in 2016. Their team of fewer than 50 specializes in voice services for clients ranging from small firms to large corporations in the fields of real estate, hospitality, and retail.

    Notable Project

    Numa provided text services for a salon. The salon needed a way for their clients to more efficiently communicate with them. Numa’s contributions resulted in an increase in client booking.

    “So far, we don't have any technical problem with Numa.” - Owner, Salon

    Former clients
    Emblush Beaute
    MW8 Apartments
    Potomac River Running, Inc.
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Oakland, CA
    5.0
    5.0
    5 Clutch reviews
  • 178

    Canaan Communication & Technologies Sdn Bhd

    Canaan Communication & Technologies Sdn Bhd is a BPO firm in Kula Lumpur, Malaysia. They have a team of around 15 employees and were founded in 2016. They provide non-voice BPO & back-office services, voice services, and corporate training for small businesses. 

    Notable Project

    Canaan Communication & Technologies Sdn Bhd works on data entry services for a food production company looking to digitize their consumer data. They also perform cold-calling efforts using an existing script. Their services have satisfied the client, aiding their efforts to bring in new business. 

    "We’re open with each other, and I can tell them whenever something’s in need of refinement." – Senior Careline Manager, Food Production Company

    Former clients
    Socar
    redCONTACT Sdn Bhd
    Tune Talk Sdn Bhd
    $ $ $ $ $
    equalizer $25,000+
    group50 - 249 Employees
    place Kuala Lumpur, Malaysia
    4.8
    4.8
    2 Clutch reviews
  • 179

    First Point Communications

    First Point Communications is an appointment setting service based in San Ysidro, Calif., and founded in 2014. With more than 10 experts, they offer voice services, direct marketing, and content marketing solutions for clients in the fields of business and financial services.

    Notable Project

    First Point Communications provided outbound call services for a real estate agency. The goal was to build the agency’s pipeline and increase sales. First Point Communications produced outstanding results that exceeded the agency’s expectations.

    “Definitely worth the investment.” - Licensed Realtor, Real Estate Agency

    Former clients
    Canon Solutions America
    Royal LePage Terrequity
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place San Ysidro, CA
    5.0
    5.0
    4 Clutch reviews
  • 180

    ProComm

    ProComm is a teleservice company based in Palo Alto, Calif. Founded in 1991, they have about 50 employees and have clients in the healthcare industry. They specialize in voice and BPO services.

    Notable Project

    ProComm provided answering services and scheduling to a telecommunications firm to increase their customer service, which helped improve the company's efficiency. 

    "They meet our expectations and have even gone above them." — Customer Service Manager, Telecommunications Firm

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Palo Alto, CA
    5.0
    5.0
    2 Clutch reviews
  • 181

    SalesPro Leads

    SalesPro Leads is a Reno, Nev. based lead generation firm that was founded in 2012. Their team of 20 specializes in voice services, email marketing, and event marketing and event planning.

    Notable Project

    A voice services company hired SalesPro Leads to help them generate leads. They helped the client target local markets that they were interested in and set appointments for them. The team's work allowed the client to expand its customer base.

    "They helped us attain significantly larger customers with multiple offices." — Owner, Voice Services Company

    Former clients
    Toshiba
    Samsung
    Cisco
    Polycom
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Reno, NV
    4.8
    4.8
    3 Clutch reviews
  • 182

    Virtual Assist USA

    Virtual Assist USA is a business process outsourcing firm based in Pittsburgh. Founded in 2008, they have about 20 employees and work with clients primarily in the business and consumer services industries. Their solutions consist of non-voice back office solutions, like data entry, and voice support.

    Notable Project

    Virtual Assist USA provides full-service administrative management for a gambling firm in the United States. They handle a considerable task of managing clearances, settlements, and other financial obligations. In addition to bookkeeping and data entry, their team helps with web content updates, appointments, and more. Their efficiency is one of the highlights of the client's experience.

    "They are a proactive team that works with and for businesses." — HR Manager, Gambling Company

    Former clients
    HirePool
    Ectobox Software
    Waco Counseling
    Buzz12 Marketing
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Pittsburgh, PA
    4.5
    4.5
    4 Clutch reviews
  • 183

    PCN - Professional Communications Network

    PCN - Professional Communications Network is an answering service company from Riverside, Calif. It was founded in 1989 and now has a team of 12 that provides voice services to its clients. 

    Notable Project

    A one-person online marketing company needed somebody to help manage their phone calls. Professional Communications Network now handles screening, answering, and forwarding of calls for the company. The client has noticed how much his clients like Professional Communications Network answering services.

    "They offer a higher level of service to me. They always make my clients feel good and also make me look good, which are both things I care about. I don’t get a lot of calls, but they take really good care of the ones I do get." —Owner, Online Marketing Company

    Former clients
    UCLA Medical Group
    Loma Linda University
    Raincross Medical Group
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Riverside, CA
    5.0
    5.0
    2 Clutch reviews
  • 184

    Sunshine1

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

    Notable Project

    A small company was having trouble keeping track of all the phone calls they were receiving. After searching, they decided Sunshine Communication Services were the best fit. They provided custom account design, scheduled phone reports, and more.

    "The benefits, however, are that all calls are answered." —Small Company

    Former clients
    Mayo Clinic
    Jacksonville Orthopaedic Institute
    University of Miami
    Volland and Associates
    $ $ $ $ $
    equalizer

    Undisclosed

    group2 - 9 Employees
    place Coral Gables, FL
    3.5
    3.5
    1 Clutch review
    Awards

    ATSI Award of Excellence (2016)

  • 185

    JMS Elite

    JMS Elite is a voice services and market research firm based in Willoughby, Ohio. Founded in 2002, their team of over 20 employees serves firms of all sizes across a range of industries, including business and financial services, education, and healthcare. 

    Notable Project

    JMS Elite delivered voice services to a SaaS company, performing both inbound and outbound marketing calls. Their services have resulted in an unprecedented increase in annual growth. 

    "Their team has exceeded in helping us hit our metrics. We’ve had two years of record growth since working with them." — CMO, SaaS Company

    Former clients
    Zeiss
    Beckman Coulter
    Logility
    Amazon
    Deloitte
    $ $ $ $ $
    equalizer $25,000+
    group10 - 49 Employees
    place Willoughby, OH
    5.0
    5.0
    2 Clutch reviews
  • 186

    ScaleMill

    Founded in 2015, ScaleMill is a business services company that is headquartered in Berlin with another office in Karachi. The team of 17 partners with small and midmarket businesses and provides voice services and email marketing services for clients.

    Notable Project

    ScaleMill created a team of sales development representatives to help the in-house sales department for the client, an outsourcing company. The results of the project surpassed the initial business objectives the client had for ScaleMill.

    “They surpassed our expectations, and they always went the extra mile. They were able to achieve higher numbers and even better conversion rates than we anticipated.” – CEO & Founder, Outsourcing Company

    Former clients
    Coeus
    Bookingknight
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Berlin, Germany
    4.8
    4.8
    5 Clutch reviews
  • 187

    Vicky Virtual

    Founded in 2014, Vicky Virtual Receptionists is an answering services company that specializes in voice services and non-voice BPO/back office services. Specifically, they offer inbound and B2B appointment scheduling and B2B lead generation and qualification with a BPO focus on email and chat customer service. Their team includes 9 employees and is headquartered in Chicago. Vicky Virtual Receptionists works primarily with clients in industries that include business services, consumer products, hospitality, information technology, and retail.  

    Notable Project

    Vicky Virtual Receptionists provides a financial company with appointment setting services. As a result of the 300 calls they manage per day, the financial company has been able to successfully improve call attention and saved money on internal processes, yielding an excellent ROI. 

    "Vicky Virtual Receptionists is the best in the area." – Administration Manager, Financial Company 

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Chicago, IL
    4.2
    4.2
    14 Clutch reviews
  • 188

    Upcall

    Upcall is an outbound call service based in San Francisco. It was founded in 2016 and now has a team of around 20 that is exclusively dedicated to providing voice services. 

    Notable Project

    A development company was trying to expand it's coverage to include most of the United States, so Upcall helped them execute their strategy through cold calling. Upcall generated unexpectedly good results, finding more high quality leads and conversions than were predicted.

    "The cold-calling venture was a hypothesis, so we didn't expect much, but it was successful. From roughly 600 leads in our database, we've generated two deals." —Business Development Manager, Development Company

    Former clients
    LG
    Munchery
    99designs
    Sotheby's
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place San Francisco, CA
    5.0
    5.0
    4 Clutch reviews
  • 189

    B2B Associates

    B2B Associates is a data science, market intelligence, and intent-driven marketing and sales support company founded in 2016 in Austin, Texas, and with a second location in Pune, India. Their team of over 50 employees provides voice services, content marketing, email marketing, and more to small and mid-sized companies in IT, advertising, and telecommunications.

    Notable Project

    B2B Associates took charge of a lead generation campaign for a financial services firm that needed BANT qualified leads to improve their sales. Thanks to their involvement, the client received a continuous stream of quality leads, improved sales effectiveness, and more insight into their target market.

    "We would also like to acknowledge the stringent QA policy that B2B Associates follow." – Associate Director, Financial Services Firm

    Former clients
    Adobe
    VM Ware
    Oracle
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Austin, TX
    4.9
    4.9
    4 Clutch reviews
  • 190
  • 191

    Quality Contact Solutions

    Quality Contact Solutions is a call center solutions provider based in Aurora, Neb. that was established in 2007. Their team of more than 25 employees offers B2B telemarketing sales, B2C outsourced calls, QA, and call consulting.

    Notable Project

    Quality Contact Solutions provided outbound and inbound sales services for a financial firm to improve their leads. Their team developed new business connections by setting up appointments and providing market support. Their work increased leads by 20%.

    "We have heard great feedback from many of our customers stating that they love calling with questions because all of their questions are answered professionally." – Marketing Manager, Financial Firm

    Former clients
    Allstate
    Direct Marketing Association
    SHRM
    Black Hills Energy
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Aurora, NE
    4.6
    4.6
    8 Clutch reviews
    Awards

    BBB Accredited Business (A+) , PACE Accredited SRO Auditor

  • 192

    P3 Healthcare Solutions

    P3 Healthcare Solutions is a revenue cycle management service based in Ontario, Calif. and founded in 2015. Their team of 30 employees specializes in non-voice BPO and back office services.

    Notable Project

    P3 Healthcare Solutions provided billing services for a nationwide healthcare company. They worked with doctors to guarantee that the correct bills are sent to the right patients, and that the amounts are correct the first time. The client said that they were impressed with the results of the project.

    “P3 Healthcare Solutions enables our providers to get paid faster, and they make billing consistent and reliable.”      – Founder, Nationwide Healthcare Company
     

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Ontario, CA, CA
    5.0
    5.0
    1 Clutch review
    Awards

    MIPS Qualified Registry (2017, 2018)

  • 193

    Supporto

    Supporto is a customer support agency based in Ukraine. They employ four staff who specialize in community management, social networking, and customer support for small and large businesses. Services include market analysis, solution development, content management, and design.

    Notable Project

    Supporto provided 24/7 customer service for a marketing and advertising company, including monitoring social media and moderating and participating in customer chats. They also fielded negative feedback and attempted to improve the brand’s reputation. Customers regularly leave positive feedback about their experiences with Supporto's staff.

    “Supporto saves us an enormous amount of time and allows us to focus on other tasks. We regularly get positive feedback from customers who say they receive fast responses in chats or on social media, and that chat moderators are pleasant and polite. Customers have a positive image of our company thanks to Supporto’s work.” – Marketing Officer, Marketing and Advertising Company

    Former clients
    Emercoin
    Betmatch
    Crystals
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place , Ukraine
    5.0
    5.0
    1 Clutch review
  • 194

    Cyfuture

    Cyfuture BPO is a business process outsourcing unit based in Houston, with offices in Tiverton, UK and India. Founded in 2004, Cyfuture BPO's team of 16 provides non-voice BPO/back office services, voice services, and HR consulting/outsourcing.

    Notable Project

    Cyfuture BPO was hired by an IT firm to supply data entry capabilities, which is able to be especially efficient because Cyfuture BPO has extensive knowledge of the client's back servers.

    "I have never had one issue. The prices are great and there is never a bad thing to be said about what they do and what they offer...Cyfuture is the best at what they do." — Manager, IT Firm

    Former clients
    Facebook
    Unicef
    Tata
    Bharat Petroleum
    $ $ $ $ $
    equalizer

    Undisclosed

    group1,000 - 9,999 Employees
    place Houston, TX
    5.0
    5.0
    3 Clutch reviews
    Awards

    Rajasthan State Award for Export Excellence (2011) , MSME Award (2010) , State Award for Excellence in IT Industry Sector (2005)

  • 195

    Superhuman Prospecting & Pereus Marketing

    Pereus Marketing is a marketing agency located in King of Prussia, Pennsylvania. Founded in 2014, Pereus Marketing has about 10 employees. They specialize in voice services, direct marketing, marketing strategy, market research and business consulting. 

    Notable Project

    Pereus Marketing helped an insulation company generate leads. They found events such as tradeshows, staffs them, and sets appointments with potential buyers. Their team generated about 15-20% of the client's leads so far. 

    "They do really well and their communication is clear. They use Google Docs to take leads and update the spreadsheets at each event."  Owner, Insulation Company

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Norristown, PA
    4.9
    4.9
    14 Clutch reviews
  • 196

    Remote Team Solutions

    Founded in 2014, Remote Team Solutions is an HR services company headquartered in La Laguna, Mexico, with a secondary location in Las Vegas. Their team of around 10 focuses on HR consulting and non-voice BPO/back office services.

    Notable Project

    Remote Team Solutions provided back-office data entry services for a real estate company. The team processed paperwork and managed the client's web portals.

    Former clients
    Now Prop Preservation LLC
    ASI Inc.
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place La Laguna, Mexico
    4.8
    4.8
    2 Clutch reviews
  • 197

    GenSales - B2B LeadGen

    GenSales - B2B LeadGen is a lead generation and appointment setting company based in Denver. They were founded in 2002 and have a team of around 15 employees. Their services focus on voice services and digital strategy. 

    Notable Project

    GenSales - B2B LeadGen handles appointment setting and lead generation efforts for an HVAC contracting company. They call prospects from a database and set up sales opportunities. Their services have helped the client earn warm, qualified leads regularly and convert them. 

    "We’re able to brainstorm and give feedback to streamline and make their jobs easier and more effective." – Marketing Manager, HVAC Contracting Company

    Former clients
    TUDI Mechancial Systems
    Umbria Listens
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Denver, CO
    5.0
    5.0
    1 Clutch review
  • 198

    AnswerFone

    AnswerFone is a voice service company based in Winnipeg, Canada with fewer than 10 members. Founded in 2020, they are experts in voice services and back-office services for small businesses in the fields of advertising, IT, and more.

    Notable Project

    AnswerFone provided voice services for a furniture manufacturer. The manufacturer didn’t have the funds to hire someone full-time and turned to outsource. AnswerFone answers the calls and messages for the manufacturer, which makes operations easier.

    “They’re great at meeting deadlines and communication.” - CEO, Furniture Manufacturer

    Former clients
    C2 Custom Furnishings INC
    Calvert Fitness
    $ $ $ $ $
    equalizer $5,000+
    group2 - 9 Employees
    place Winnipeg, Canada
    5.0
    5.0
    5 Clutch reviews
  • 199

    Leadroot

    Leadroot is a New York-based lead generation company. Founded in 2017 with an additional office in the Philippines, the small team of less than 10 provides BPO services, voice services, email marketing, direct marketing, and marketing strategy for its small business and midmarket clients. 

    Notable Project

    A legal document automation platform hired Leadroot to refine its marketing strategy and identify its target customers for outreach efforts. They researched and identified target customers, which has resulted in high engagement and conversion rates. 

    "Thanks to Leadroot, and the super targeted leads we’ve been getting, we’re getting 50-60% email open rates and even 10% conversion rates from initial cold-outreach email or call to qualified opportunity. " – Manager, Legal Document Automation Platform

    Former clients
    FatCat
    Woodpecker
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place New York, NY
    5.0
    5.0
    3 Clutch reviews
  • 200

    Datainox

    Founded in 2009, Datainox - Online Data Entry Services is located in Ahmedabad, India. With about 50 employees, they provide non-voice BPO/back-office services, business consulting, other IT consulting, and SI services.

    Notable Project

    Datainox - Online Data Entry Services adds and modifies product listing for an e-commerce store. They're good at product data entry work.

    "Their product data entry work is extremely good." –Freelance Project Manager, E-Commerce Store

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Ahmedabad, India
    5.0
    5.0
    2 Clutch reviews
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