Top 100 Business Processes Outsourcing (BPO) Companies

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Top 100 Business Processes Outsourcing (BPO) Companies

August 2022

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Growing a business, while exciting, gives you a real insight into the complexities of a full-functioning organization. Specifically, you find that some business processes are incredibly taxing – they are time-consuming and costly but need to be done. 

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List of the Best BPO Services

  • 241
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kolkata, India

    MyTasker is an outsourced communications company based in Kolkata, India. Founded in 2012, MyTasker's team of 100+ employees provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of clients in different industries around the world.

    Industries

    Notable Project

    MyTasker worked with a business services firm to assist with client relations services, which includes managing client info, referrals, organizations statistics, marketing tools, website details, while operating its CRM functionalities. Their services have mitigated the amount of effort required to maintain client relationships while expanding the clients 

    "[Their service] seems to always get better every time." – C-Level Business Development Executive, Business Services Company

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  • 242
    • $1,000+
    • 250 - 999 employees
    • Melbourne, Australia

    Offshore Business Processing is an outsourcing company that was founded in 2012. The company consists of 20 employees and is headquartered in Melbourne, Australia. They specialize in non-voice BPO, finance outsourcing, and voice services. 

    Clients

    • Clemenger International Freight
    • Australian Logistics Solutions
    • All Ports International
    • Hobbs Global Logistics Solutions

    Notable Project

    Offshore Business Processing assisted a freight forwarding company with data entry and invoice processes. Eventually they created proof of delivery for all of their partners' shipments. 

    "Since they don’t have to dedicate their time to data entry, our staff is better able to serve clients. The quality of time and attention to detail we can now offer is incredible." – Operations Manager, Freight Forwarding Company

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  • 243
    • Scheduling

      3.0
    • Quality

      3.0
    • Cost

      3.0
    • NPS

      3.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Athena BPO is a domestic BPO based in Mumbai and Bangalore, India. Founded in 1990, Athena provides voice/call center services and non-voice BPO/back office services.

    Industries

    Notable Project

    Athena BPO supplies a business service with payment processing capabilities, which includes handling general billing of claims and directing payments. Since engaging with Athena, the client has seen faster billing, and praises Athena BPO's competitive rates.

    "They save me time and allow me to see more clients, saving me hundreds." - Director, Business Service

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  • 244
    • Undisclosed
    • 50 - 249 employees
    • Bratislava, Slovakia
    Founded in 2004, LiveAgent is a call center service and customer service outsourcing company. Headquartered in Bratislava, Slovakia, their midsize team offers call center services and customer service outsourcing.
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  • 245
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Sofia, Bulgaria

    Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.

    Clients

    • J2 GLobal
    • Acronis
    • Stefanini
    • Roiti

    Notable Project

    A business management company hired Mercatus for lead generation services. They created messages with invitations requests, presentations, and more. The goal was to improve online presence.

    "They were personable and supportive."

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  • 246
    • $25,000+
    • 250 - 999 employees
    • Simi Valley, CA

    Beyond Codes Inc. is a lead generation and appointment setting company based in Simi Valley, Calif., with an office in Hammersmith, U.K. The company, founded in 2008, has almost 300 employees and provides voice services, event marketing & planning, market research, email marketing, social media marketing, and non-voice BPO/back office services. Beyond Codes Inc. serves enterprise and smaller-sized companies in IT and other industries.

    Clients

    • EXL

    Industries

    Notable Project

    Beyond Codes Inc. provided frontend sales support for a consulting company. The team is in charge of responding to incoming leads and queries and setting appointments with prospective customers.

    "Beyond Codes is full of positive energy and enthusiasm. You can feel it from the very start till the end."

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  • 247
    • $1,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

    Industries

    Notable Project

    A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list.

    ''I recommend telling them your goals — their team can advise you on the best way to achieve them.''

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  • 248
    • Scheduling

      5.0
    • Quality

      4.5
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10,000+ employees
    • Monterrey, Mexico

    App development firm Softtek was launched in 1982. The large Monterrey, Mexico-based team focuses on mobile app development, non-voice bpo/back office services, custom software development, and web development.

    Industries

    Notable Project

    A medical device company has been working with Softtek for IT infrastructure. They're tasked with providing a stable and high-quality infrastructure for daily operations, IT app system maintenance, and more.

    "Softtek is a qualified global supplier that can meet all the requirements of our company."

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  • 249
    • $1,000+
    • 10 - 49 employees
    • Ceres, CA

    Founded in 2011, WC Call Center is a telemarketing agency based in Carlsbad, Calif. With fewer than 50 employees, the agency specializes in voice services and primarily works with clients in the financial services industry. 

    Clients

    • Payroll Select Services
    • The Hier Agency
    • Ideal Solutions Insurance Services

    Industries

    Notable Project

    WC Call Center handles hundreds of calls for an automotive firm. The firm wanted to improve their revenue. WC Call Center performs telemarketing and appointment services for the firm. 

    "They are quick and affordable." – Employee, Automotive Firm

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  • 250
    • $1,000+
    • 10 - 49 employees
    • Davao City, Philippines
    ND-KNOW SOLUTIONS is a customer service outsourcing company. They focus on customer service outsourcing, IT staff augmentation, call center services, and back office outsourcing and were founded in 2018. Their small team is based in Davao City, Philippines.

    Industries

    Notable Project

    A software development company engaged ND-KNOW SOLUTIONS for lead generation and BPO services. They translated scripts into English and now reach out to potential leads through LinkedIn, cold calls, and emails.

    “Their work is amazing, and so is our interaction with their team.”

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  • 251
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      4.2
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Cape Town, South Africa

    Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies. 

    Clients

    • Talent:Inc.
    • Cell C
    • Tracker

    Notable Project

    Mango5 was hired by a Career Services Company to provide customer service and sales services for its international customers. As a result of this engagement, the Company has seen significant increase in activity level and conversion rates. The Company has since expanded the outsourced team from Mango5 from three to about 20.

    "They have matched, and exceeded at points, the customer level satisfaction that our customer service team in the US achieves." - SVP, Career Services Company

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  • 252
    • $1,000+
    • 250 - 999 employees
    • Canton, OH

    Incept is a phone answering service. They are headquartered in Canton, Ohio and have a midsize team. Their services include voice services, digital strategy, and social media marketing. The company was founded in 1993.

    Industries

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  • 253
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Ukraine

    Supporto is a customer support agency based in Ukraine. They employ four staff who specialize in community management, social networking, and customer support for small and large businesses. Services include market analysis, solution development, content management, and design.

    Clients

    • Emercoin
    • Betmatch
    • Crystals
    • ASK.fm

    Notable Project

    Supporto provided 24/7 customer service for a marketing and advertising company, including monitoring social media and moderating and participating in customer chats. They also fielded negative feedback and attempted to improve the brand’s reputation. Customers regularly leave positive feedback about their experiences with Supporto's staff.

    “Supporto saves us an enormous amount of time and allows us to focus on other tasks. We regularly get positive feedback from customers who say they receive fast responses in chats or on social media, and that chat moderators are pleasant and polite. Customers have a positive image of our company thanks to Supporto’s work.” – Marketing Officer, Marketing and Advertising Company

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  • 254
    • $10,000+
    • 50 - 249 employees
    • Casablanca, Morocco

    ACTIVE PROFILE is an IT staff augmentation company in Casablanca, Morocco. The small company was launched in 2015. Their services include IT staff augmentation, web development, custom software development, e-commerce development, and more.

    Industries

    Notable Project

    QS Dev International develops B2B outgoing sales calls program for an alternative energy supplier. They are responsible for marketing the company's electricity and natural gas supply offers.

    "Their flexibility and adaptation to the needs of a constantly evolving activity are impressive."

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  • 255
    • $1,000+
    • 250 - 999 employees
    • Udaipur, India

    Fusion Business Solutions Pvt Ltd is an outsourcing and offshoring company with over 300 employees founded in Udaipur, India. Founded in 2006, they work with mid-market and small businesses in the business services industry, among others, to provide non-voice BPO and back-office services. 

    Industries

    Notable Project

    Fusion Business Solutions (P) Limited was hired by an insurance agency to provide virtual employees. They've provided three virtual assistants to handle the client's important backend processes.

    "Their communication has been excellent, and they are thorough and hardworking."

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  • 256
    • Undisclosed
    • 50 - 249 employees
    • Pasadena,

    Grupo Noa is a virtual inbound call center based in Pasadena, CA with a second location in Romania. Founded in 2007, they have about 30 employees that service a variety of industries including business services, telecommunications, e-commerce, and consumer services. They specialize in voice services, non-voice BPO/back office services, and transcription services.

    Clients

    • Ideal Living
    • Chef Tony Enterprises
    • Better Training & Consulting LLC

    Industries

    Notable Project

    Grupo Noa provided assistance for inbound customer support needs to a wifi technology company. They use the client's CRM ticket system to select customers to supply remote frontend user support and takes over around 30-35 calls daily from 9 a.m. until midnight.

    "We appreciate the level of personalization they provide to client companies; we’ve felt that they cared about us since the beginning of the project." — Head of Global Service Desk, Wifi Technology Company

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  • 257
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.9
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Nicosia, Cyprus
    Sales outsourcing company Dialics was established in 2019. Their small team is based in Nicosia, Cyprus. Their services include sales outsourcing, call center services, and market research.

    Notable Project

    Dialics has provided a call tracking solution to a mobile and web development company.

    "Their technical help was fantastic."

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  • 258
    • $1,000+
    • 10 - 49 employees
    • Chicago, IL

    Founded in 2014, Vicky Virtual Receptionists is an answering services company that specializes in voice services and non-voice BPO/back office services. Specifically, they offer inbound and B2B appointment scheduling and B2B lead generation and qualification with a BPO focus on email and chat customer service. Their team includes 9 employees and is headquartered in Chicago. Vicky Virtual Receptionists works primarily with clients in industries that include business services, consumer products, hospitality, information technology, and retail.  

    Industries

    Notable Project

    Vicky Virtual Receptionists provides a financial company with appointment setting services. As a result of the 300 calls they manage per day, the financial company has been able to successfully improve call attention and saved money on internal processes, yielding an excellent ROI. 

    "Vicky Virtual Receptionists is the best in the area." – Administration Manager, Financial Company 

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  • 259
    • $1,000+
    • 50 - 249 employees
    • Southampton, United Kingdom

    Opus Growth Partners is a phone answering service. They are located in Ukrainka, Ukraine and have a midsize team. Their services include voice services, direct marketing, and email marketing.

    Industries

    Notable Project

    Opus Growth Partners handles the lead generation needs of an investment advisory company. They conducts research for potential clients and connects with them.

    "They have good systems that report progress transparently and frequently."

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  • 260
    • Undisclosed
    • 10 - 49 employees
    • Victorville, CA

    Based in Victorville, Calif., Insurance Support World is a global provider of back office services. Their small team of 3 has been providing non-voice BPO/back office services and voice services to clients in various industries since 2009. 

    Industries

    Notable Project

    An automotive company hired Insurance Support World for claims processing. Their work has been effective, has reduced work for their employees, and has helped with client queries. The client feels that Insurance Support World is completely professional.

    "Effective and fast business management always present in a remarkable way. This is the main benefit is offered with Insurance Support World." – Manager, Automotive Company

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  • 261
    • $1,000+
    • 50 - 249 employees
    • София, Bulgaria

    In София, Bulgaria, Euroccor JSC is a midsize answering service. Founded in 2005, the team provides voice services, non-voice bpo/back office services, and social media marketing.

    Industries

    Notable Project

    Euroccor JSC provides listing quality services for a job searching platform. 

    "Their attention to detail is exceptional."

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  • 262
    • Scheduling

      4.5
    • Quality

      4.8
    • Cost

      4.2
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kolkata, India

    VA Talks is a virtual assistance company based in Kolkata, India. Founded in 2015, VA Talks has a team of about 30 and provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of companies across different industries.

    Clients

    • Bias Media
    • VonHayden Security
    • Natasha Brown
    • Avalon Risk Management

    Industries

    Notable Project

    VA Talks supplied virtual assistance services and customer service work to a retail company. Scope included data entry and customer relations help that saves the client money and allows them to avoid hiring more full-time staff. 

    "It is easy, quick, and self-sufficient." - Owner, Retail Company

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  • 263
    • $1,000+
    • 50 - 249 employees
    • Knoxville, TN

    Located in Knoxville, Tenn., Taskforce BPO is a veteran-owned company that provides clients of all sizes with labor solutions. Made up of 90 employees, the company specializes in voice services and non-voice BPO/back office services. Taskforce BPO was founded in 2015 and predominantly serves clients in the healthcare, financial services, business services, and retail industries.

    Clients

    • Dental Practices
    • Primary Care Providers

    Industries

    Notable Project

    Taskforce BPO offered business processes support to a utility services firm. The company provided the firm with data management, projects, telemarketing, appointment setting, and answering services. Taskforce BPO's demonstrated a commitment to deadlines and a keen ability to produce high-quality work. Their efforts make it possible for the firm to save roughly $5000-$8000 each month. 

    "Our firm's experience with Taskforce BPO has been a positive one." – Administrative Manager, Utility Services Firm 

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  • 264
    • $1,000+
    • 50 - 249 employees
    • Chennai, India

    Founded in 2014, BOSS HealthCare is a BPO services provider with about 10 employees based in Chennai, India. BOSS HealthCare offers non-voice BPO/back office services, voice/call center services, and transcription capabilities to clients in the health care & medical industry. 

    Industries

    Notable Project

    BOSS HealthCare partners with an IT firm, handling medical billing, which allows employees to avoid quality analysis and control. BOSS supplies these services on a large scale efficiently and responsibly.

    "They have large coverage." - Manager, IT Firm

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  • 265
    • Scheduling

      5.0
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Singapore, Singapore
    SMCBPO is a Singapore, Singapore-based call center service. The small team specializes in call center services, back office outsourcing, and commercial financing, funding, & investment and was launched in 2009.

    Industries

    Notable Project

    SMCBPO provides digital marketing support for a car trading business. They provide a number of services from website and social media content management to after-office hours inquiries.

    "The team highlight some customers’ concerns and suggestions which are valuable for our sales team."

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  • 266
    • $1,000+
    • 10 - 49 employees
    • Sycamore, IL

    Rozlin Financial Group, Inc. is a licensed and bonded collection agency founded in 2008 in Sycamore, Ill. with no more than 50 employees. They offer voice services and back-office services for small and mid-market firms alike.

    Clients

    • Petland

    Industries

    Notable Project

    Rozlin Financial Group was brought in to handle payment collections. This involvement served as a follow-on to another of their client’s projects, in which another company set up a billing service.

    “While I don’t think we’re collecting on a large number of our outstanding bills, we consistently receive something.”

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  • 267
    • $5,000+
    • 50 - 249 employees
    • Ahmedabad, India

    Vindaloo VoIP Solutions Pvt. Ltd., a software development company, is headquartered in Brooklyn, New York. The small team provides custom software development, voice services, mobile app development, and web development. The firm was launched in 2016.

    Industries

    Notable Project

    A telecommunications company has tapped Vindaloo Softtech Pvt. Ltd. to develop a PBX system that provides business-related features. They have also built an SMS inbox to send and receive SMS from the portal. 

    "Overall, I haven't had any major issues."

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  • 268
    • $1,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    Established in 2005, Infosource is a non-voice bpo/back office services company. Their small team is located in Sofia, Bulgaria and focuses on non-voice bpo/back office services and HR services.

    Industries

    Notable Project

    InfoSource Bulgaria Ltd provides data curation services for a talent sourcing software company. They gather executives' information, targeting Fortune 500 companies in the US.

    "Their cost-effectiveness and attention to detail are remarkable."

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  • 269
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Chicago, IL

    Launched in 2006, Kensium BPO is a non-voice bpo/back office services company. Their midsize team is located in Chicago, Illinois. Their services include non-voice bpo/back office services and translation.

    Notable Project

    Kensium BPO was hired by a SaaS for automotive industry to perform high-quality data entry.

    "Their professionalism was really impressive."

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  • 270
    • $10,000+
    • 10 - 49 employees
    • San Salvador, El Salvador
    Callsite Solutions is a phone answering service. The small San Salvador, El Salvador-based company was launched in 2022. Their services include call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.

    Industries

    Notable Project

    A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their service.

    “They gave us ideas and worked directly with the IT department to come up with solutions.”

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