Top 100 Business Processes Outsourcing (BPO) Companies

Intellink provided data annotation services for a business intelligence solution provider. They annotated data comparing spatial images from space and localized information about environmental pollution. The work met expectations and was well-received by the partner.

"They delivered what they promised." –CEO, Business Intelligence Solution Provider

Go Answer worked on voice services for a healthcare company. They created an answering service and also scheduled follow up calls. The client appreciated the customer service skills they provided throughout the project.

“Go Answer can earn those customers back. They have great customer service skills. You know your business is really going to flourish and go places that others wouldn't go.” – Manager, Health Care Company

An investment advisor hired iWorker to provide a virtual assistant who will help with market research, finding leads, and gathering light marketing materials. This engagement has helped the advisor grow his business, with satisfied clients and improved overall numbers.

"Anything I asked of the VA was done promptly and correctly." - Investment Advisor 

Calibrus provides customer verification services for a mid-market business in Florida to increase their contact with their customers. Their' level of service impressed the client and saves their business around $2,000 monthly on labor and administrative costs.

"I think their service is of good quality. The calls are well received and there are no complications." — Customer Service, Mid-size Firm

Dialog One translated a scholarship application form for a music education nonprofit. They translated the 350-word one-page document from English to Spanish, Somali, and Hmong. They were open to feedback and understood the business’ goals.

“They picked up on exactly what we were interested in doing.” – Executive Director, Music Education Nonprofit

Call Experts provides voice customer support for a mid-size US IT firm. The client was receiving more calls than they could adequately service, and wanted to free up resources to focus on growth. By partnering with Call Experts, they saved hundreds of customer service working hours. As a result, the client has markedly improved the efficiency of their operations.

"I like the ease of use and reliability of the services. It allows me to communicate with customers in a remarkably more efficient and time saving manner." — Manager, IT Firm

A large-scale financial services firm needed a team who could understand their subscription-based service that combines elements of finance, consumer technology, and insurance. They hired Office Sense to provide customer support services.  Partnering with Office Sense considerably improved the client's rate of customer satisfaction. In particular, the client noted that they are especially dedicated to understanding their internal operations.

"Office Sense has done outstanding work so far. They've benefited our organization profoundly via their exceptional customer service and how they've taken the time to meet our expectations." — Senior IT Manager, Financial Services Firm

Blue Zebra Appointment Setting assisted with lead generation services for a real estate firm that was growing and needed help. The real estate firm experienced quality results.

"My business is thriving because of the quality I am provided with Blue Zebra. We are expanding even faster than before. The results are proven. They are a pleasure to do business with." — Sales President, Real Estate Firm

Plaxonic Technologies built a website for an auto repair company. The owner got positive reception from clients within the first week. The team is very patient.

“I was really surprised by how much time they were willing to spend on the phone to help me.” – Owner, Auto Paint Repair Company

A fintech company outsourced their call center needs to Abacus Cambridge Partners, looking to support their customers' claims. Abacus Cambridge Partners was responsible for negotiating the customers' bills for a lower rate. The call agents underwent intensive training, were quick-thinking, and adapted well to internal processes.

"Most of them are educated, forward-thinking people, which is exactly what we’re going for. As a startup, we’re trying to develop our systems as quickly as possible, so we’re constantly throwing new things at them." – Senior Operations Manager, Fintech Company

InTouch provides after-hours inbound voice support for a local consumer business. The client wanted to use an outsourced inbound team but preferred to keep their operations as close as possible for convenience. InTouch responds to calls and takes messages outside of the client's operating hours, helping them deliver on more leads.

"They are quick to respond and take accurate messages." — Senior Finance Manager, Mid-size Firm

Login Services has and continues to work on a variety of one-off projects that involve transcription services related to financial documents for an audit software company. They have excellent communication and execution skills.

"Login Services really excel at both communication and execution." –Founder, Audit Software Company

A retail company hired ContactWorks for order processing. The client wanted to improve upselling and needed help with inbound calls. They were impressed with ContactWorks's affordability and responsiveness.

"The whole experience with them has saved me time and money. The customer response has been nothing short of excellent." – Owner, Retail Company

Genli generated targeted leads for an e-learning company through Linkedin Sales Navigator. They created custom search settings to make the list more user-friendly for the client and completed the project ahead of schedule. The client was impressed by their communication and quality of work. 

"The workflow was effective because of good communication and understanding of our needs." – Owner, E-Learning Company

A small web agency found that they were spending too much time on administrative work instead of the core of their business. RemSource has saved the client time and lets them focus on their work by handling their phone calls, updating records, scheduling meetings, and managing their projects. 

"I've constantly had customers tell me how professional my assistant is. Plus, it's freed up a lot more time for me to do the things I love and make money." — President, Web Agency

A non-profit hired FLS Connect for their telemarketing services. They were hired to help with fundraising and provide other essential telemarketing services for the client. FLS Connect has increased the client's revenue by over 50%.

"FLS Connect is a leader in their industry and have helped grow our in-house file year after year." – Finance Director, Non-Profit 

SupportFruit provided 24/7 customer support for an e-commerce company. Working off a pre-written script, they worked with customers and provided on-demand support. Their solutions had a positive impact on sales. They’re always professional and are dedicated to customer satisfaction. They collaborate well, resulting in a smooth workflow.

“SupportFruit is professional and informative with our customers.” – Owner, E-Commerce Company

Commversion UK recently worked on live chat support for a coworking website. They gave 24/7 live chat support to that client. The client’s goal was to provide potential customers with support by have a system answer questions about the properties. Commversion created a chat designed to answer all questions any time of day; the client was please with the project outcome.

“The chats provide exceptional grammar, language, patience, and information, and many of them have resulted in clients.” - Founder, Co-Working Site

MoveUp Solutions assisted a safety education company with business management and web development efforts. In addition to this work, they advised the client to globally expand. Following their guidance, the company was able to conduct Occupational Safety and Health Administration (OSHA) training in China and audits in U.S. facilities owned by Japanese firms.

“Their command of English and knowledge of web design were excellent. I would use them again.” — Partner, Safety Firm

DeskMoz developed a powerful digital solution for their IT services client. They designed a fully tailored product based on their client’s unique needs and specifications, garnering positive reviews as a result.

"They’ve increased our overall operating efficiency and significantly decreased our overall workload." – Project Manager, IT services Company

My Receptionist provides full-service appointment and customer support management for a retailer in the U.S. market. The client noted that their agents deliver strong customer service, and when issues arose, they were quickly resolved. They especially appreciated the intuitive software tools and communication between remote agents and their business.

"Performance has been stellar! It has cut our customer service costs by half, and allows for seamless call handling." — Owner, Retail Firm

A wealth management company hired Onesource Virtual Assistants Ltd to provide virtual assistants who would be sourcing new leads. The engagement grew the company's business without the added administrative work.

"The value for their time and how they was instantly 'value add' for my business from month one was most impressive." - Financial Adviser, Wealth Management Company

Dutytaker provides ongoing technical and customer support for an IT services business. End clients are happy with the level of service provided. 

"They’re very helpful whenever we need to make a change." – Design Communication Officer, Tech Company

A business solutions company hired Noida Exim Private Limited to provide call center services to resolve customer queries quickly. The tech support team that Noida Exim Private Limited provided performed up to the expectations of the company.

"They offer the good and reliable support team." - Project Manager, Business Solutions Company

myworkers built an e-commerce website on Squarespace for a bakery. Their role expanded to provide two virtual assistants: one managed the website while the other worked on marketing and advertising. The e-commerce site doubled the client's revenue within one year.

“Before we had a website, we simply sold cakes on Instagram which was tough. Now, with the website that Jose built us, we have an easy way to collect payment and attract new clients. It has helped us nearly double our revenue over the past year.” – Co-Founder, Bakery

Konnektors provided calling services for a mobile event app. The app needed a coordinated cold call service to provide leads. The project ended up being a success.

“I have recommended Konnektor before and will recommend them again.” - Primary Partner, Mobile Event App

Red Design Systems - Design Solutions designed a mobile and web app for a fintech startup. The startup needed a professional site that had mobile functionality. The startup was satisfied with the resulting app.

“We were so impressed that we also hired them to execute a Google Ads campaign with a custom landing page, which they executed excellently.” - CEO, Fintech Startup

A solution provider hired Aberdeen to do lead generation via survey questions. Not one of the 48 leads purchased converted to an appointment, demo, or sale.

"After just 60 days and 48 leads out of a hundred I suspended the program with them." - VP Marketing, Solution Provider

Atheva Services provided outsourcing assistance for a medical recruitment firm. The firm was looking to outsource work for their operations. Atheva Services has helped drastically reduce the firm’s lead times.

“They’re loyal and hardworking. Go out and visit the team.” - Commercial & Operations Director, Medical Recruitment Firm

PeopleTree Knowledge Services handled the customer support needs of an athletic marketing firm to provide assistance during peak seasons. They assist with order entry in addition to phone, email, and chat support, which improved the client's efficiency.

"Our internal staff was very impressed with the quality of service they provided." — Owner, Athletic Marketing Firm