Top 100 Business Processes Outsourcing (BPO) Companies

MyTasker worked with a business services firm to assist with client relations services, which includes managing client info, referrals, organizations statistics, marketing tools, website details, while operating its CRM functionalities. Their services have mitigated the amount of effort required to maintain client relationships while expanding the clients 

"[Their service] seems to always get better every time." – C-Level Business Development Executive, Business Services Company

Offshore Business Processing assisted a freight forwarding company with data entry and invoice processes. Eventually they created proof of delivery for all of their partners' shipments. 

"Since they don’t have to dedicate their time to data entry, our staff is better able to serve clients. The quality of time and attention to detail we can now offer is incredible." – Operations Manager, Freight Forwarding Company

Athena BPO supplies a business service with payment processing capabilities, which includes handling general billing of claims and directing payments. Since engaging with Athena, the client has seen faster billing, and praises Athena BPO's competitive rates.

"They save me time and allow me to see more clients, saving me hundreds." - Director, Business Service

A business management company hired Mercatus for lead generation services. They created messages with invitations requests, presentations, and more. The goal was to improve online presence.

"They were personable and supportive."

Beyond Codes Inc. provided frontend sales support for a consulting company. The team is in charge of responding to incoming leads and queries and setting appointments with prospective customers.

"Beyond Codes is full of positive energy and enthusiasm. You can feel it from the very start till the end."

A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list.

''I recommend telling them your goals — their team can advise you on the best way to achieve them.''

A medical device company has been working with Softtek for IT infrastructure. They're tasked with providing a stable and high-quality infrastructure for daily operations, IT app system maintenance, and more.

"Softtek is a qualified global supplier that can meet all the requirements of our company."

WC Call Center handles hundreds of calls for an automotive firm. The firm wanted to improve their revenue. WC Call Center performs telemarketing and appointment services for the firm. 

"They are quick and affordable." – Employee, Automotive Firm

A software development company engaged ND-KNOW SOLUTIONS for lead generation and BPO services. They translated scripts into English and now reach out to potential leads through LinkedIn, cold calls, and emails.

“Their work is amazing, and so is our interaction with their team.”

Mango5 was hired by a Career Services Company to provide customer service and sales services for its international customers. As a result of this engagement, the Company has seen significant increase in activity level and conversion rates. The Company has since expanded the outsourced team from Mango5 from three to about 20.

"They have matched, and exceeded at points, the customer level satisfaction that our customer service team in the US achieves." - SVP, Career Services Company

Supporto provided 24/7 customer service for a marketing and advertising company, including monitoring social media and moderating and participating in customer chats. They also fielded negative feedback and attempted to improve the brand’s reputation. Customers regularly leave positive feedback about their experiences with Supporto's staff.

“Supporto saves us an enormous amount of time and allows us to focus on other tasks. We regularly get positive feedback from customers who say they receive fast responses in chats or on social media, and that chat moderators are pleasant and polite. Customers have a positive image of our company thanks to Supporto’s work.” – Marketing Officer, Marketing and Advertising Company

QS Dev International develops B2B outgoing sales calls program for an alternative energy supplier. They are responsible for marketing the company's electricity and natural gas supply offers.

"Their flexibility and adaptation to the needs of a constantly evolving activity are impressive."

Fusion Business Solutions (P) Limited was hired by an insurance agency to provide virtual employees. They've provided three virtual assistants to handle the client's important backend processes.

"Their communication has been excellent, and they are thorough and hardworking."

Grupo Noa provided assistance for inbound customer support needs to a wifi technology company. They use the client's CRM ticket system to select customers to supply remote frontend user support and takes over around 30-35 calls daily from 9 a.m. until midnight.

"We appreciate the level of personalization they provide to client companies; we’ve felt that they cared about us since the beginning of the project." — Head of Global Service Desk, Wifi Technology Company

Dialics has provided a call tracking solution to a mobile and web development company.

"Their technical help was fantastic."

Vicky Virtual Receptionists provides a financial company with appointment setting services. As a result of the 300 calls they manage per day, the financial company has been able to successfully improve call attention and saved money on internal processes, yielding an excellent ROI. 

"Vicky Virtual Receptionists is the best in the area." – Administration Manager, Financial Company 

Opus Growth Partners handles the lead generation needs of an investment advisory company. They conducts research for potential clients and connects with them.

"They have good systems that report progress transparently and frequently."

An automotive company hired Insurance Support World for claims processing. Their work has been effective, has reduced work for their employees, and has helped with client queries. The client feels that Insurance Support World is completely professional.

"Effective and fast business management always present in a remarkable way. This is the main benefit is offered with Insurance Support World." – Manager, Automotive Company

Euroccor JSC provides listing quality services for a job searching platform. 

"Their attention to detail is exceptional."

VA Talks supplied virtual assistance services and customer service work to a retail company. Scope included data entry and customer relations help that saves the client money and allows them to avoid hiring more full-time staff. 

"It is easy, quick, and self-sufficient." - Owner, Retail Company

Taskforce BPO offered business processes support to a utility services firm. The company provided the firm with data management, projects, telemarketing, appointment setting, and answering services. Taskforce BPO's demonstrated a commitment to deadlines and a keen ability to produce high-quality work. Their efforts make it possible for the firm to save roughly $5000-$8000 each month. 

"Our firm's experience with Taskforce BPO has been a positive one." – Administrative Manager, Utility Services Firm 

BOSS HealthCare partners with an IT firm, handling medical billing, which allows employees to avoid quality analysis and control. BOSS supplies these services on a large scale efficiently and responsibly.

"They have large coverage." - Manager, IT Firm

SMCBPO provides digital marketing support for a car trading business. They provide a number of services from website and social media content management to after-office hours inquiries.

"The team highlight some customers’ concerns and suggestions which are valuable for our sales team."

Rozlin Financial Group was brought in to handle payment collections. This involvement served as a follow-on to another of their client’s projects, in which another company set up a billing service.

“While I don’t think we’re collecting on a large number of our outstanding bills, we consistently receive something.”

A telecommunications company has tapped Vindaloo Softtech Pvt. Ltd. to develop a PBX system that provides business-related features. They have also built an SMS inbox to send and receive SMS from the portal. 

"Overall, I haven't had any major issues."

InfoSource Bulgaria Ltd provides data curation services for a talent sourcing software company. They gather executives' information, targeting Fortune 500 companies in the US.

"Their cost-effectiveness and attention to detail are remarkable."

Kensium BPO was hired by a SaaS for automotive industry to perform high-quality data entry.

"Their professionalism was really impressive."

A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their service.

“They gave us ideas and worked directly with the IT department to come up with solutions.”