Top 100 Business Processes Outsourcing (BPO) Companies

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Top 100 Business Processes Outsourcing (BPO) Companies

October 2022

Looking for a top BPO firm?

Growing a business, while exciting, gives you a real insight into the complexities of a full-functioning organization. Specifically, you find that some business processes are incredibly taxing – they are time-consuming and costly but need to be done. 

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List of the Best BPO Services

  • 211
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India

    TravelsBpo, a call center company and non-voice bpo/back office services company, is located in New Delhi, India. They focus on voice services and non-voice bpo/back office services and were launched in 2011.

    Industries

    Notable Project

    A branding company hired TravelsBpo to provide BPO services. This involves inbound and outbound calls to get clients, provide travel and site management, along with travel bookings, among other efforts.

    "Everything is good with them."

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  • 212
    • $1,000+
    • 250 - 999 employees
    • Makati, Philippines

    Infinit-O is an outsourcing firm headquartered in Makati City, Philippines, with other offices in the United States, Australia, and the United Kingdom. Founded in 2005, their team of around 375 specializes in voice and non-voice BPO services, and transcriptions for clients in the medical industry. 

    Industries

    Notable Project

    Infinit-O does the medical billing for a healthcare company. The agency has fit perfectly with the company and is happy with the investment. 

    "We have seen a marked improvement in the speed and efficiency of our billers and coders. Most have a 50 percent increase in their workload capacity." — Manager, Healthcare Firm 

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  • 213
    • Scheduling

      4.5
    • Quality

      4.5
    • Cost

      3.5
    • NPS

      4.2
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Miami, FL

    Office Sense is a business process outsourcing firm based in Miami, Fla. Founded in 2010, their team includes about 23 employees that specialize in bilingual call center support. Office Sense provides voice services for a diverse client base in terms of industry and scale. They offer conventional answering, virtual receptionist, and third-party verification call center solutions.

    Clients

    • The Morton Law Group
    • Villafana Law

    Industries

    Notable Project

    A large-scale financial services firm needed a team who could understand their subscription-based service that combines elements of finance, consumer technology, and insurance. They hired Office Sense to provide customer support services.  Partnering with Office Sense considerably improved the client's rate of customer satisfaction. In particular, the client noted that they are especially dedicated to understanding their internal operations.

    "Office Sense has done outstanding work so far. They've benefited our organization profoundly via their exceptional customer service and how they've taken the time to meet our expectations." — Senior IT Manager, Financial Services Firm

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  • 214
    • $1,000+
    • 10 - 49 employees
    • Aurora, NE

    Quality Contact Solutions is a call center solutions provider based in Aurora, Neb. that was established in 2007. Their team of more than 25 employees offers B2B telemarketing sales, B2C outsourced calls, QA, and call consulting.

    Industries

    Notable Project

    Quality Contact Solutions provided outbound and inbound sales services for a financial firm to improve their leads. Their team developed new business connections by setting up appointments and providing market support. Their work increased leads by 20%.

    "We have heard great feedback from many of our customers stating that they love calling with questions because all of their questions are answered professionally." – Marketing Manager, Financial Firm

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  • 215
    • $1,000+
    • 50 - 249 employees
    • Omaha, NE

    Complete Call Solutions is a voice services outsourcing firm in Omaha, Nebraska. Founded in 2008, they have about 74 employees that serve clients in the retail, hospitality, and financial services sectors. 

    Industries

    Notable Project

    Complete Call Solutions provided Tier I phone support. The team had to answer questions, fix reports, and escalate issues as needed.

    "Despite initial challenges, the team did a fantastic job."

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  • 216
    • Scheduling

      4.0
    • Quality

      4.5
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Angeles, Philippines

    Cloudstaff is an outsourcing company based in Sydney with an office in Angeles City, Philippines. The company, founded in 2005, has more than 1,000 employees and provides non-voice BPO/back office services, custom software development, accounting, voice services, finance & accounting outsourcing  (FAO), and commercial property management services. Cloudstaff serves midmarket and small companies in various industries like hospitality & leisure, IT, financial services, and real estate. 

    Clients

    • Vistra
    • Red Rooster
    • Oracle
    • HP

    Industries

    Notable Project

    A financial services company hired Cloudstaff to provide support for their loan processing operations that include back-office tasks and voice BPO work. The personnel that Cloudstaff provided has performed up to expectations that they have been given more complicated tasks.

    "So far, we feel confident in their skills. They’re smart, capable people with good work ethic." - CEO, Financial Services Company

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  • 217
    • Scheduling

      3.5
    • Quality

      3.5
    • Cost

      3.8
    • NPS

      4.2
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Cornwall, Canada

    @liveconx is a telecommunications firm in Cornwall, Canada. Founded in 1978, they have at least 50 employees that serve clients in the education, healthcare, and retail sectors. @liveconx provides voice services and non-voice BPO and back office services.  Established in 1978, they have just over 50 employees. Their services consist mostly of voice assistance outsourcing and back-office processing, such as data entry and other similar tasks. 

    Clients

    • Dundas & Glengarry
    • National Capital Commission
    • Belfor Restoration

    Industries

    Notable Project

    @liveconx provides appointment management and voice scheduling for an IT infrastructure firm. The client wanted to speed up their bookings and had to outsource to a team with the right skills. @liveconx took over the client's appointment system, establishing a more efficient workflow that enabled the client to better serve their customers.

    " I am very confident in their services. They save us about $10,000 a year." — Executive, IT Firm

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  • 218
    • $1,000+
    • 50 - 249 employees
    • Vilnius, Lithuania

    Founded in 2015, Baltic Assist is a business process outsourcing company that specializes in non-voice BPO and financial accounting. Headquartered in Lithuania, their team of 67 primarily works with small and midmarket business in information technology, e-commerce, and retail industries. 

    Industries

    Notable Project

    Baltic Assist handles the data collection process of all retail transactions for an international tobacco manufacturing company. The client works directly with one data analyst from the vendor's team.

    "They communicate very fluently. "

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  • 219
    • $1,000+
    • 10 - 49 employees
    • Singapore

    The Scalelab, a digital strategy company, was established in 2019. They are located in Hong Kong, Hong Kong and Singapore, Singapore and have a small team. The Scalelab focuses on digital strategy, email marketing, conversion optimization, marketing strategy, and more.

    Clients

    • Aspire
    • Thunes
    • B Capital Group
    • Sleek

    Industries

    Notable Project

    A financial services company needed to do more outbound sales in order to scale effectively. They partnered with Scalelab to take over their outbound lead generation efforts and find new clients.

    "I think everything they do is really top notch and what's good about them is that their service evolves over time."

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  • 220
    • $5,000+
    • 250 - 999 employees
    • London, United Kingdom

    Flat Rock Technology is a development agency headquartered in London, with an office in Varna, Bulgaria. Since 2008, their team of 88 has been specializing in custom software development, mobile app development, UX/UI design, and more for mainly midmarket-size clients. They primarily serve clients in the IT, consumer products & services and media industries. 

    Clients

    • Audiocodes
    • Brompton
    • Motor Fuel Group
    • Hiddentec

    Industries

    Notable Project

    A computer software startup brought Flat Rock on to develop their software. The team based the solution on Azure and used PHP. They’re currently providing ongoing services.

    "Flat Rock’s ability to grasp what we want to do and implement it quickly is really impressive."

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  • 221
    • $1,000+
    • 1,000 - 9,999 employees
    • San Mateo, CA

    Motif is a large call center service. Based in San Mateo, California; Ahmedabad, India; Ahmedabad, India and Quezon City, Philippines, the company was founded in 2000. Their services include voice services.

    Industries

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  • 222
    • $10,000+
    • 2 - 9 employees
    • Burnaby, Canada

    Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.

    Clients

    • Microsoft Dynamics
    • SAP
    • Hewlett Packard
    • Flight Center

    Industries

    Notable Project

    An electric mobility company wanted to build a network of dealerships in the USA and Canada. They partnered with Lead Generators International® to help attract approximately 800 dealers to fill that network.

    "They are easy to work with."

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  • 223
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Delhi, India
    EDataIndia is a midsize back office outsourcing company based in Delhi, India. Founded in 2006, the team focuses on back office outsourcing, customer service outsourcing, finance & accounting outsourcing (FAO), social media marketing, and more.

    Notable Project

    A real estate company hired eDataIndia to expand and maintain their database.

    "I'm highly impressed with their work!"

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  • 224
    • $25,000+
    • 250 - 999 employees
    • Amsterdam, Netherlands

    iSolve Technologies is an IT consulting and development company based out of Chennai, India. Founded in 2004, their team of approximately 88 employees serve midmarket and enterprise-level clients primarily in the IT, financial, and medical sectors. They provide custom software development, managed IT services, and IT consulting.

    Clients

    • Artic Seafood Group AS
    • DAIMLER Financial Services
    • Barclays
    • ABN AMRO Bank N.V.

    Industries

    Notable Project

    iSolve Technologies created an employee onboarding platform for expedited new employee training processes. They incorporated modules, an introduction, and videos.

    "Whenever I need support, they’ll come to my office immediately and rectify the error."

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  • 225
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • San Antonio, TX

    Midsize answering service company TAS United, LLC, is headquartered in San Antonio, Texas. The team specializes in voice services and non-voice bpo/back office services.

    Industries

    Notable Project

    A biomedical company hired TAS United for call center services. The team supported the client's 24/7 operation, took over of their employees after 5:00 PM, during weekends, and holidays.

    "Their dependability and good communication style were impeccable."

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  • 226
    • $1,000+
    • 50 - 249 employees
    • Coimbatore, India

    Founded in 2007, Login Services is located in Coimbatore, India. Their team of about 50 people provides non-voice BPO/back office services for enterprise, midmarket, and small businesses. Their industries include health care, medical, business, and other services.

    Industries

    Notable Project

    Login Services has and continues to work on a variety of one-off projects that involve transcription services related to financial documents.

    "Remaining flexible, they ask a fair amount of proactive questions before something starts and they check-in."

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  • 227
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.3
    • NPS

      4.7
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    • $1,000+
    • 250 - 999 employees
    • Slough, United Kingdom

    Harris BPO is an outsourcing agency based in Slough, UK. With close to 1,000 employees, the agency specializes in non-voice BPO and voice services, as well as HR consulting & outsourcing. Harris BPO mainly works with clients in government, consumer products & services, and energy & natural resources industries. 

     

    Clients

    • Kellogg
    • Pepsi
    • Comdisco
    • Scottish Parliament

    Industries

    Notable Project

    Harris BPO runs payment processing services for a small manufacturer. The client finds them to be true professionals and have saved them a ton of work hours.

    "They offer a smooth service and are professional." – Sales Manager, Small Manufacturer

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  • 228
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    AppointmentSetter is a B2B appointment setting and lead generation firm based in Toronto. The firm, founded in 2006, has a team of less than 50 provides appointment-setting services that connect small to medium-sized businesses with potential clients.  

    Clients

    • Longevity

    Industries

    Notable Project

    AppointmentSetter currently provides phone prospecting services to an Insurance Company, creating for them around 50 communications with new clients to date. These conversations are ongoing and are expected to produce long-term profits.

    "They had the information background to speak with our potential prospects with confidence." - Managing Partner and Lead Client Consultant, Insurance Company

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  • 229
    • Undisclosed
    • 10 - 49 employees
    • Montrose, CO

    Located in Montrose, Colorado, Best Connections Answering Services is a small call center company. The team specializes in voice services.

    Notable Project

    Best Connections Answering Services takes after-hours calls for a robotics school. They began by doing in-depth research to help them answer any FAQs. For urgent messages, they reach out to the client promptly.

    "They’re really looking out for us, and I appreciate that."

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  • 230
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Costa Mesa, CA
    In Costa Mesa, California, TalentPop is an answering service company. The small team specializes in call center services and back office outsourcing. The firm was launched in 2020.

    Clients

    • Kettle & Fire
    • CorePower Yoga
    • Jaxxon
    • Meshki

    Industries

    Notable Project

    TalentPop provided customer service support for an e-commerce company. They provided a customer service representative who worked remotely under the client's customer service department.

    “TalentPop was extremely passionate, kind, and easy to work with.”

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  • 231
    • Scheduling

      5.0
    • Quality

      4.8
    • Cost

      4.2
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Palo Alto, CA

    ProComm is a teleservice company based in Palo Alto, Calif. Founded in 1991, they have about 50 employees and have clients in the healthcare industry. They specialize in voice and BPO services.

    Industries

    Notable Project

    ProComm provided answering services and scheduling to a telecommunications firm to increase their customer service, which helped improve the company's efficiency. 

    "They meet our expectations and have even gone above them." — Customer Service Manager, Telecommunications Firm

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  • 232
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 250 - 999 employees
    • New York, NY
    Datapowerhub is a midsize back office outsourcing company founded in 2010. Their services include back office outsourcing and transcription. The agency is headquartered in New York, New York; دبي, United Arab Emirates; San Francisco, California and London, United Kingdom.

    Clients

    • IBM
    • HCL
    • cognizant

    Industries

    Notable Project

    Datapowerhub helped a computer networking company build and design a new database from scratch. They were hired for this project based on positive customer reviews.

    "We were impressed with the time management and turnaround for each task."

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  • 233
    • $1,000+
    • 250 - 999 employees
    • Austin, TX

    Transform Solution, a non-voice bpo/back office services company, was established in 2002. The midsize team offers non-voice bpo/back office services, e-commerce development, voice services, Artificial Intelligence, and more. The company is located in Austin, Texas and Surat, India.

    Industries

    Notable Project

    TransForm Solutions has developed an e-commerce site for a sales and marketing agency. They manage the site data management, order processing, inventory updates, photoshop services, and presentation assistance.

    "The team's responses are quick and efficient."

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  • 234
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Tempe, AZ

    Calibrus is a customer management contact center headquartered in Tempe, Ariz. Founded in 2013, they have about 40 employees that have clients in the business services, consumers products, financial service, healthcare, and retail industries. Their solutions include third-party verification, outbound lead generation, and hosted call recording.

    Industries

    Notable Project

    Calibrus provides customer verification services for a mid-market business in Florida to increase their contact with their customers. Their' level of service impressed the client and saves their business around $2,000 monthly on labor and administrative costs.

    "I think their service is of good quality. The calls are well received and there are no complications." — Customer Service, Mid-size Firm

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  • 235
    • $1,000+
    • 10 - 49 employees
    • Oxon Hill, MD

    Direct Answer is a full-service e-commerce logistics and support firm in Oxon Hill, Md. Founded in 1991, they have about 8 employees that serve a range of clients in a variety of sectors. Direct Answer provides voice services and non-voice BPO.

    Notable Project

    In addition to supplying various work attire, Direct Answer provides virtual reception and scheduling services. They ensure that each caller speaks with a person to make an appointment or address other needs.

    "I have nothing but amazing things to say about them—I wish I had found them sooner."

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  • 236
    • Scheduling

      4.5
    • Quality

      4.5
    • Cost

      4.0
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Devon, United Kingdom

    Avirtual is a virtual assistant provider based in Exeter, UK with another location in South Africa. Started in 2014, the team of nearly 40 specializes in both voice services and non-voice business process outsourcing and back-office services.

    Clients

    • Whatever Mobile
    • Hummingbird Cancer Center
    • BabyGroup
    • ITB

    Industries

    Notable Project

    Avirtual provided a wide range of administrative tasks to help a company streamline their internal operations. The team’s provided virtual assistant helps with accounting, social networking, and internal and external communication efforts.

    "Their strengths are their quality of service, dedication, and honesty. They have saved us a great deal of work and money." — Finance Director, Business Services Company

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  • 237
    • $1,000+
    • 10 - 49 employees
    • Las Vegas, NV

    In Las Vegas, Nevada, Insurance Telemarketer is a small non-voice bpo/back office services and phone answering service. The team focuses on non-voice bpo/back office services and voice services.

    Industries

    Notable Project

    Insurance Telemarketer provides call center services for an insurance agency. They’ve adjusted the client’s script and created a tailored program focused on lead generation. The team works remotely.

    "I wouldn’t change a thing about them."

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  • 238
    • Undisclosed
    • 250 - 999 employees
    • Undisclosed
    Perry ProTECH is an answering service company launched in 1965. Based in , their midsize team provides call center services.

    Notable Project

    Perry ProTECH has been the IT services partner of a developmental disability services company for over 20 years. They provide high-level support, helping the internal IT department solve complex challenges.

    “They know us and our systems inside out, and that knowledge makes them more valuable than any other company.”

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  • 239
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Edinburgh, United Kingdom

    SmartPA is the leading UK virtual assistant company, based in Edinburgh. Founded in 2008, they have over 300 employees that serve businesses of all sizes. Let SmartPA’s virtual assistants handle your and PA tasks remotely for a flexible monthly package.

    Clients

    • Krispy Kreme
    • BBC
    • Total Oil & Gas
    • Edinburgh Univertsity

    Notable Project

    SmartPA provided BPO and lead generation services for a franchise consulting firm. Their team answered phone calls and served as the face of the partner's business by being personable, talkative, and exemplifying company culture. They've helped renew contracts for the partner's key clients as a direct result of their efforts.

    "Partnering with them has been a great way to develop our team. The onboarding process is very seamless." –CEO, Franchise Consulting Firm

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  • 240

    Worked with Cimmons Integrated Services Private Limited?

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    • $5,000+
    • 250 - 999 employees
    • Bengaluru, India
    Cimmons Integrated Services Private Limited is an answering service. The midsize Bengaluru, India-based agency was established in 2020. Their services include call center services, customer service outsourcing, and sales outsourcing.

    Clients

    • BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER

    Industries

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