Top 100 Business Processes Outsourcing (BPO) Companies

First Point Communications provided outbound call services for a real estate agency. The goal was to build the agency’s pipeline and increase sales. First Point Communications produced outstanding results that exceeded the agency’s expectations.

“Definitely worth the investment.” - Licensed Realtor, Real Estate Agency

Numa provided text services for a salon. The salon needed a way for their clients to more efficiently communicate with them. Numa’s contributions resulted in an increase in client booking.

“So far, we don't have any technical problem with Numa.” - Owner, Salon

Vicky Virtual Receptionists provides a financial company with appointment setting services. As a result of the 300 calls they manage per day, the financial company has been able to successfully improve call attention and saved money on internal processes, yielding an excellent ROI. 

"Vicky Virtual Receptionists is the best in the area." – Administration Manager, Financial Company 

A development company was trying to expand it's coverage to include most of the United States, so Upcall helped them execute their strategy through cold calling. Upcall generated unexpectedly good results, finding more high quality leads and conversions than were predicted.

"The cold-calling venture was a hypothesis, so we didn't expect much, but it was successful. From roughly 600 leads in our database, we've generated two deals." —Business Development Manager, Development Company

Intellink provided data annotation services for a business intelligence solution provider. They annotated data comparing spatial images from space and localized information about environmental pollution. The work met expectations and was well-received by the partner.

"They delivered what they promised." –CEO, Business Intelligence Solution Provider

Yodel Technologies provided lead generation services for a financial services company. The company worked with Yodel Technologies to find clients using a screening process. The partnership is on hiatus due to COVID-19 but the company wishes to work with Yodel Technologies again in the future.

“We appreciated their level of professionalism.” - SVP Sales & Operations, Financial Services Company

Navigant handled the claims processing needs, supplying stability, experience, and efficiency for an IT company. They allow the client to avoid interacting directly with the public.

"It has been a quite satisfactory experience that is helping us grow as a service company." — IT Director, IT Company

P3 Healthcare Solutions provided billing services for a nationwide healthcare company. They worked with doctors to guarantee that the correct bills are sent to the right patients, and that the amounts are correct the first time. The client said that they were impressed with the results of the project.

“P3 Healthcare Solutions enables our providers to get paid faster, and they make billing consistent and reliable.”      – Founder, Nationwide Healthcare Company
 

Supporto provided 24/7 customer service for a marketing and advertising company, including monitoring social media and moderating and participating in customer chats. They also fielded negative feedback and attempted to improve the brand’s reputation. Customers regularly leave positive feedback about their experiences with Supporto's staff.

“Supporto saves us an enormous amount of time and allows us to focus on other tasks. We regularly get positive feedback from customers who say they receive fast responses in chats or on social media, and that chat moderators are pleasant and polite. Customers have a positive image of our company thanks to Supporto’s work.” – Marketing Officer, Marketing and Advertising Company

Quality Contact Solutions provided outbound and inbound sales services for a financial firm to improve their leads. Their team developed new business connections by setting up appointments and providing market support. Their work increased leads by 20%.

"We have heard great feedback from many of our customers stating that they love calling with questions because all of their questions are answered professionally." – Marketing Manager, Financial Firm

Tru29 Solutions Inc. took on social media management for the end client of a marketing and advertising agency. The main goal was to drive traffic and gain followers for the end client through content creation, social media marketing, photo and video editing, and more. Their work ensured endorsement deals for the end client and overall positive results.

"Exactly what any business needs to look for in a BPO..." – Managing Director, Marketing & Advertising Agency

 

Pereus Marketing helped an insulation company generate leads. They found events such as tradeshows, staffs them, and sets appointments with potential buyers. Their team generated about 15-20% of the client's leads so far. 

"They do really well and their communication is clear. They use Google Docs to take leads and update the spreadsheets at each event." — Owner, Insulation Company

Cyfuture BPO was hired by an IT firm to supply data entry capabilities, which is able to be especially efficient because Cyfuture BPO has extensive knowledge of the client's back servers.

"I have never had one issue. The prices are great and there is never a bad thing to be said about what they do and what they offer...Cyfuture is the best at what they do." — Manager, IT Firm

Baltic Assist partnered with a healthcare company and provided the client with financial and supply chain support. They also provided customer support for the client’s branches and communicated within the supply chain with different invoices. The client was happy with their work and is increasing their involvement within the firm. 

“Baltic Assist helps reduce the level of detail and number of transactions I need to involve myself in, which is extremely helpful. We’re thrilled with their work so far, especially for accounting and financial reporting. We’re increasing their involvement and giving their team more responsibility in our day-to-day functions.” - Managing Director, Healthcare Company
 

B2B Associates took charge of a lead generation campaign for a financial services firm that needed BANT qualified leads to improve their sales. Thanks to their involvement, the client received a continuous stream of quality leads, improved sales effectiveness, and more insight into their target market.

"We would also like to acknowledge the stringent QA policy that B2B Associates follow." – Associate Director, Financial Services Firm

GenSales - B2B LeadGen handles appointment setting and lead generation efforts for an HVAC contracting company. They call prospects from a database and set up sales opportunities. Their services have helped the client earn warm, qualified leads regularly and convert them. 

"We’re able to brainstorm and give feedback to streamline and make their jobs easier and more effective." – Marketing Manager, HVAC Contracting Company

Leadable handled digital marketing for a SaaS company dealing in people analytics with the objective of increasing conversions and improving outreach. The client appreciated quality work, their seamless workflow, and weekly updates.

"I am confident that they are invested in working with us and ensuring that we make our goals." – CEO, SaaS Company

Smashdeck partnered with a revenue automation platform to help their business generate leads and perfect the voice of the company for consumer acquisition. They made the equivalent of a head of internal SDR to help impact the client’s engagement results.
 

“They are able to be hyper-targeted with their segmentation, which allows us to grow at an ideal pace. We are now connected with the right people, and we appreciate how that saves us time. “ - Head of Marketing, Revenue automation platform

WiserBrand worked on digital marketing for a business services platform. They managed blogging platforms and social media accounts, put out press releases, and worked on SEO. They also delivered progress reports regularly throughout the engagement. The client was impressed with the team's work. 

“Our conversion increased by 30% thanks to effective SEO and smart blog management.” – Marketing Specialist, Business Services Platform

TechSpeed LLC performed data collection for a healthcare research agency. They used their data mining skills to aggregate information relating to a global research study on pain. The report they compiled based on this information allowed the client to refine their research parameters and to gain much-needed expertise in that subject area. 

“TechSpeed is our go-to partner for data mining. We highly recommend them.” – Partner, Healthcare Market Research Agency
 

Easybee filtered spam calls from legitimate business calls for a commission advancement firm. The client says their virtual answering service fools their customers into thinking they are talking to a receptionist.

"It’s like having a virtual assistant. We don’t have to worry about getting on the phone every time." — Manager, Commission Advancement Firm

Skymax Contact Center replaced a voice service company's previous call center partner. The team handled responsibilities from customer service to inbound sales and back-office work. Their professionalism and expertise exceeded customer expectations. 

"The entire team is like a part of our company, and they communicate well with us. In a nutshell, we are really happy with their service." — Manager, Voice Service Company

24H Virtual provided after-hours call center support for a logistics and supply chain. The chain had more phone inquiries than before, so they hired 24H Virtual to handle call center support during after-hours, weekends, and holidays. 24H Virtual performed better than the chain had expected.

“We are progressing well based on the initial expectations.” - Customer Service Operations Manager, Logistics and Supply Chain

Contact One provided inbound call support for a US business services firm that needed help handling demand. After partnering with Contact One, the client saved nearly 16 hours monthly on call management and customer service.

"They are quick and thorough. There is nothing to improve." — VP of Sales, Business Services Firm

Atlantic Growth Solutions provided sales training services for an energy company. The company needed sales training for their staff. The training has improved the efficiency of the company as a whole.

“We are extremely satisfied. ” - Founder & CEO, Energy Company

Datainox - Online Data Entry Services adds and modifies product listing for an e-commerce store. They're good at product data entry work.

"Their product data entry work is extremely good." –Freelance Project Manager, E-Commerce Store

Indox PTY Ltd provided phone inquiry outsourcing services for a research company. Their work was efficient in streamlining the outreach process. The team was communicative and diligent

“They did not quibble about the number of questions we wanted to ask certain specific respondents (the back checking questions) which another company may well have wanted to charge us an additional fee to do.” – Senior Research Consultant, Research Firm

EGA Connect provided IT support and consultation services for a cruise line. They handled the partner's software as well as 24/7 troubleshooting efforts and support. They were consistently available and responsive and successfully met the partner's needs.

"They were flexible and accommodating, going to different cruise ships as needed. Their team provided excellent service." –Former Photography Services Consultant, Cruise Line

Millennia Group, LLC provided accounting integration development and design solutions for a construction company. The company was previously using an outdated system that was not receiving any updates. Millennia Group, LLC immensely improved the workflow of the company with the new system.

“Our communication lines are very open. Our staff loves dealing with them again and again. They’re also very responsive.” - CFO, Construction Company

MoreMeetings.com provided lead generation services for a data analytics company. The team sets up face-to-face business meetings with new clients.

"They’re the best vendor I’ve ever had the opportunity to work with." – Former Global Account Manager, Data Analytics Company