Top 100 Business Processes Outsourcing (BPO) Companies

A branding company hired TravelsBpo to provide BPO services. This involves inbound and outbound calls to get clients, provide travel and site management, along with travel bookings, among other efforts.

"Everything is good with them."

Infinit-O does the medical billing for a healthcare company. The agency has fit perfectly with the company and is happy with the investment. 

"We have seen a marked improvement in the speed and efficiency of our billers and coders. Most have a 50 percent increase in their workload capacity." — Manager, Healthcare Firm 

A large-scale financial services firm needed a team who could understand their subscription-based service that combines elements of finance, consumer technology, and insurance. They hired Office Sense to provide customer support services.  Partnering with Office Sense considerably improved the client's rate of customer satisfaction. In particular, the client noted that they are especially dedicated to understanding their internal operations.

"Office Sense has done outstanding work so far. They've benefited our organization profoundly via their exceptional customer service and how they've taken the time to meet our expectations." — Senior IT Manager, Financial Services Firm

Quality Contact Solutions provided outbound and inbound sales services for a financial firm to improve their leads. Their team developed new business connections by setting up appointments and providing market support. Their work increased leads by 20%.

"We have heard great feedback from many of our customers stating that they love calling with questions because all of their questions are answered professionally." – Marketing Manager, Financial Firm

Complete Call Solutions provided Tier I phone support. The team had to answer questions, fix reports, and escalate issues as needed.

"Despite initial challenges, the team did a fantastic job."

A financial services company hired Cloudstaff to provide support for their loan processing operations that include back-office tasks and voice BPO work. The personnel that Cloudstaff provided has performed up to expectations that they have been given more complicated tasks.

"So far, we feel confident in their skills. They’re smart, capable people with good work ethic." - CEO, Financial Services Company

@liveconx provides appointment management and voice scheduling for an IT infrastructure firm. The client wanted to speed up their bookings and had to outsource to a team with the right skills. @liveconx took over the client's appointment system, establishing a more efficient workflow that enabled the client to better serve their customers.

" I am very confident in their services. They save us about $10,000 a year." — Executive, IT Firm

Baltic Assist handles the data collection process of all retail transactions for an international tobacco manufacturing company. The client works directly with one data analyst from the vendor's team.

"They communicate very fluently. "

A financial services company needed to do more outbound sales in order to scale effectively. They partnered with Scalelab to take over their outbound lead generation efforts and find new clients.

"I think everything they do is really top notch and what's good about them is that their service evolves over time."

A computer software startup brought Flat Rock on to develop their software. The team based the solution on Azure and used PHP. They’re currently providing ongoing services.

"Flat Rock’s ability to grasp what we want to do and implement it quickly is really impressive."

An electric mobility company wanted to build a network of dealerships in the USA and Canada. They partnered with Lead Generators International® to help attract approximately 800 dealers to fill that network.

"They are easy to work with."

A real estate company hired eDataIndia to expand and maintain their database.

"I'm highly impressed with their work!"

iSolve Technologies created an employee onboarding platform for expedited new employee training processes. They incorporated modules, an introduction, and videos.

"Whenever I need support, they’ll come to my office immediately and rectify the error."

A biomedical company hired TAS United for call center services. The team supported the client's 24/7 operation, took over of their employees after 5:00 PM, during weekends, and holidays.

"Their dependability and good communication style were impeccable."

Login Services has and continues to work on a variety of one-off projects that involve transcription services related to financial documents.

"Remaining flexible, they ask a fair amount of proactive questions before something starts and they check-in."

Harris BPO runs payment processing services for a small manufacturer. The client finds them to be true professionals and have saved them a ton of work hours.

"They offer a smooth service and are professional." – Sales Manager, Small Manufacturer

AppointmentSetter currently provides phone prospecting services to an Insurance Company, creating for them around 50 communications with new clients to date. These conversations are ongoing and are expected to produce long-term profits.

"They had the information background to speak with our potential prospects with confidence." - Managing Partner and Lead Client Consultant, Insurance Company

Best Connections Answering Services takes after-hours calls for a robotics school. They began by doing in-depth research to help them answer any FAQs. For urgent messages, they reach out to the client promptly.

"They’re really looking out for us, and I appreciate that."

TalentPop provided customer service support for an e-commerce company. They provided a customer service representative who worked remotely under the client's customer service department.

“TalentPop was extremely passionate, kind, and easy to work with.”

ProComm provided answering services and scheduling to a telecommunications firm to increase their customer service, which helped improve the company's efficiency. 

"They meet our expectations and have even gone above them." — Customer Service Manager, Telecommunications Firm

Datapowerhub helped a computer networking company build and design a new database from scratch. They were hired for this project based on positive customer reviews.

"We were impressed with the time management and turnaround for each task."

TransForm Solutions has developed an e-commerce site for a sales and marketing agency. They manage the site data management, order processing, inventory updates, photoshop services, and presentation assistance.

"The team's responses are quick and efficient."

Calibrus provides customer verification services for a mid-market business in Florida to increase their contact with their customers. Their' level of service impressed the client and saves their business around $2,000 monthly on labor and administrative costs.

"I think their service is of good quality. The calls are well received and there are no complications." — Customer Service, Mid-size Firm

In addition to supplying various work attire, Direct Answer provides virtual reception and scheduling services. They ensure that each caller speaks with a person to make an appointment or address other needs.

"I have nothing but amazing things to say about them—I wish I had found them sooner."

Avirtual provided a wide range of administrative tasks to help a company streamline their internal operations. The team’s provided virtual assistant helps with accounting, social networking, and internal and external communication efforts.

"Their strengths are their quality of service, dedication, and honesty. They have saved us a great deal of work and money." — Finance Director, Business Services Company

Insurance Telemarketer provides call center services for an insurance agency. They’ve adjusted the client’s script and created a tailored program focused on lead generation. The team works remotely.

"I wouldn’t change a thing about them."

Perry ProTECH has been the IT services partner of a developmental disability services company for over 20 years. They provide high-level support, helping the internal IT department solve complex challenges.

“They know us and our systems inside out, and that knowledge makes them more valuable than any other company.”

SmartPA provided BPO and lead generation services for a franchise consulting firm. Their team answered phone calls and served as the face of the partner's business by being personable, talkative, and exemplifying company culture. They've helped renew contracts for the partner's key clients as a direct result of their efforts.

"Partnering with them has been a great way to develop our team. The onboarding process is very seamless." –CEO, Franchise Consulting Firm