Founded in 2017, LTVplus is BPO firm that is headquartered in West Palm Beach, Fla. Their team of 19 is sold dedicated to providing non-voice BPO and back office services.
Looking for a top BPO firm?
Growing a business, while exciting, gives you a real insight into the complexities of a full-functioning organization. Specifically, you find that some business processes are incredibly taxing – they are time-consuming and costly but need to be done.
That's why we've created this list of the best business process outsourcing services for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business. (And, if you want personalized recommendations, tell us about your project.)
List of the Best BPO Services
121$5,000+50 - 249 EmployeesWalnut CAOptinMonsterGiddyUpSingle Grain
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122$1,000+50 - 249 EmployeesFarmington CT
Strategic Sales & Marketing (SSM) is a lead generation company based in Farmington, Conn. Founded in 1989, SSM helps companies with lead generation and appointment setting services focused on B2B major accounts. Typical clients are looking to reach the Owner, Director, VP or C level of contact, have a sales cycle that requires multiple touch-points, and uses a "solution sell process."CT Technology CouncilFFF AssociatesGerber ScientificKaren Spencer Design
Strategic Sales & Marketing created cold call scripts for an engineering consulting firm that focused on their specific market focus and objectives. They also handle the client’s calling services to generate relevant leads.
"We were able to close two new deals in the first three months, which was huge for us. The process has been seamless for the companies we’re contacting. They don’t know it’s an outside service who contacted them in the first place." — Recruiter, Engineering Consulting Firm
123Undisclosed50 - 249 EmployeesPhoenix AZ
Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.WhitehardtSkupin Law GroupTriple A Plumbing & JettingBaselayer
Nexa provided virtual assistant services for an advertising agency. The team processed incoming calls for both local and national campaigns. They were responsible for intake services and lead generation as well.
"They are competent, confident, and compassionate for each call." – CFO, Advertising Agency
124Undisclosed250 - 999 EmployeesEaston PA
Call center service LawyerLine was established in 2009. They are in Easton, Pennsylvania and Basking Ridge, New Jersey and have a midsize team. LawyerLine provides voice services.
LawyerLine has taken on the role of a receptionist by answering calls for the client. They read intake questionnaire questions to callers and collect the necessary information. The team also takes appointments.
"They’ve successfully fulfilled the needs of my business."
125$1,000+50 - 249 EmployeesSacramento CA
Softfile is a BPO services corporation founded in 1988. Based in Sacramento, Calif., their team of about 20 employees specializes in Non-Voice BPO/Back Office Services and voice services. The industries they focus on are financial services, legal, healthcare, and medical.The County of SonomaKVIE Public TelevisionCA Secretary of State
Softfile provided a health company with document and data management services. They helped the client avoid a large backlog of content, and boosted their content efficiency and accuracy.
“They provide services with a huge amount of accuracy so we don’t have to hire extra people.” – HR Director, Health Company
126$5,000+10 - 49 EmployeesOakville Canada
Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 34 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.Uber FreightClickworkerBerger-LevraultJedox
A Freight Digital Platform hired Martal Group to grow its North American client base. They assisted with campaigns targeting 3 different customer segments owning research / prospecting, messaging (email, call scripts), and outreach (email, calls) to schedule meetings before handing off to in-house sales team. The client landed some new logos and is nurturing others, he noted that compared to the client's other provider, Martal Group performed exceptionally.
"Their quickness at learning our product and industry as well as their ability to pivot impressed us." – Business Development Manager, Freight Digital Platform
127$1,000+50 - 249 EmployeesEllicott City MD
Grindstone is a business development company located in Ellicott City, Md. Since 2003, their team of nearly 15 has been specializing in voice and BPO services in different industries including retail and financial services.CSCHealthsoft SolutionsMarc Brick DisplayAPR Supply
Grindstone provides telemarketing services for a large bank. The client found Grindstone fast and efficient, and their business has improved since working with them.
"They provide the best telemarketing software that we have ever had. It provides great services for us." —Business Development Director, Large Bank
128$1,000+250 - 999 EmployeesChicago ILLaunched in 2006, Kensium BPO is a non-voice bpo/back office services company. Their midsize team is located in Chicago, Illinois. Their services include non-voice bpo/back office services and translation.
129$1,000+50 - 249 EmployeesCornwall Canada
@liveconx is a telecommunications firm in Cornwall, Canada. Founded in 1978, they have at least 50 employees that serve clients in the education, healthcare, and retail sectors. @liveconx provides voice services and non-voice BPO and back office services. Established in 1978, they have just over 50 employees. Their services consist mostly of voice assistance outsourcing and back-office processing, such as data entry and other similar tasks.Dundas & GlengarryNational Capital CommissionBelfor Restoration
@liveconx provides appointment management and voice scheduling for an IT infrastructure firm. The client wanted to speed up their bookings and had to outsource to a team with the right skills. @liveconx took over the client's appointment system, establishing a more efficient workflow that enabled the client to better serve their customers.
" I am very confident in their services. They save us about $10,000 a year." — Executive, IT Firm
130$10,000+50 - 249 EmployeesKyiv Ukraine
Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection.EcoSoft
Intellink provided data annotation services for a business intelligence solution provider. They annotated data comparing spatial images from space and localized information about environmental pollution. The work met expectations and was well-received by the partner.
"They delivered what they promised." –CEO, Business Intelligence Solution Provider
131$1,000+250 - 999 EmployeesNew York NY
Morae Global is a legal consulting and solution providing firm that has offices in Hong Kong, Switzerland, Banglore, India, London, Washington, DC, and New York City. Founded in 2005, Morae Global's team of 133 employees offers non-voice BPO/ back office services, and voice/call center solutions to their clients.
The team at Morae Global partnered with a legal firm in order to provide back-office services to the firm. Morae Global provided back office and data entry services to the client. The firm handles most of the client's data entry tasks and legal documents. The client was very pleased with the work done by the team at Morae Global.
"We have increased our ability to handle cases and clients in a more expedited manner...They do a great job. We're happy." — Director, Legal Firm
132Undisclosed50 - 249 EmployeesNoida India
Acelerar Technologies is a KPO firm based in Noida, India. Founded in 2010, Acelerar's team of 270+ employees provides non-voice BPO/back office services and voice/call center services to clients around the world.RCINeuroPower GroupSandercok & CowieChukka
Acelerar Technologies worked with an IT company to assist with payment processing and facilitate the sales process for customers. The client reports that Acelerar is well organized with competitive prices and an emphasis on communication. Acelerar saves the client up to 12% of what it would spend with other companies.
"[Acelerar gives us] savings in plans and services, excellent communication at all times, and well-protected data." - Senior Adminstration Manager, IT Company
133$1,000+250 - 999 EmployeesAustin TXConsero is a non-voice bpo/back office services company headquartered in Austin, Texas; Boston, Massachusetts and Bengaluru, India. The midsize team specializes in non-voice bpo/back office services and voice services and was founded in 2006.
134$10,000+50 - 249 EmployeesHaddon Township NJ
VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.Healthcare Administrative PartnersCare LogisticsEdwards Life SciencesSchool Wise Press
VSA, Inc. provided lead generation and appointment setting services for a software company. The client wanted to identify business owners that they could potentially partner with. VSA, Inc. conducted research and developed a list of potential companies, and set up meetings for the client with the C-Suite individuals of those companies. After working with the company, the client received new business.
“VSA exceeded our expectations, successfully delivering qualified leads that led to new business.” — Director of Business Development, Software Company
135$1,000+250 - 999 EmployeesNew York NY
PREMIUMHELP is a small non-voice bpo/back office services company launched in 2010. Their services include non-voice bpo/back office services, social media marketing, and graphic design. The agency is located in New York, New York.
PREMIUMHELP was hired for SEO services for a consumer products company. They provided a VA that improved the Google search rankings and generated organic traffic. The VA managed other marketing tools, as well.
"The skills and efficiency of my VA were commendable."
136Undisclosed250 - 999 EmployeesHollywood CA
Evoice is a phone services firm headquartered in Los Angeles California, that was established in 1995. Their team of over 1,000 employees offers voice services, transcription, inbound appointment scheduling, and virtual receptionist services.Fire Recovery USAMoisture JamzzHollywood Academy of Music
Evoice provides inbound call management and support for an education firm. Their team took over customer requests and some administrative functions to increase convenience and ease financing costs. Their work improves the efficiency of their operations and the quality of their service.
"It has made us look more professional and we never miss any important calls. It has helped us to connect with our clients and thus improved our business." — Administrator, Education Firm
137$1,000+10 - 49 EmployeesSycamore IL
Rozlin Financial Group, Inc. is a licensed and bonded collection agency founded in 2008 in Sycamore, Ill. with no more than 50 employees. They offer voice services and back-office services for small and mid-market firms alike.Petland
Rozlin Financial Group, Inc. provided collection services for a surgery center. The center has Rozlin Financial Group, Inc. collect from uncollectible accounts. The center has had success with collections thanks to Rozlin Financial Group, Inc.’s assistance.
“Workflow is great. They communicate very well and are super efficient and responsive.” - Administrative Assistant, Surgery Center
138$1,000+50 - 249 EmployeesChennai India
Founded in 2014, BOSS HealthCare is a BPO services provider with about 10 employees based in Chennai, India. BOSS HealthCare offers non-voice BPO/back office services, voice/call center services, and transcription capabilities to clients in the health care & medical industry.
BOSS HealthCare partners with an IT firm, handling medical billing, which allows employees to avoid quality analysis and control. BOSS supplies these services on a large scale efficiently and responsibly.
"They have large coverage." - Manager, IT Firm
139$1,000+50 - 249 EmployeesVilnius Lithuania
Founded in 2015, Baltic Assist is a business process outsourcing company that specializes in non-voice BPO and financial accounting. Headquartered in Lithuania, their team of 67 primarily works with small and midmarket business in information technology, e-commerce, and retail industries.PallianceOrderYOYO
Baltic Assist partnered with a healthcare company and provided the client with financial and supply chain support. They also provided customer support for the client’s branches and communicated within the supply chain with different invoices. The client was happy with their work and is increasing their involvement within the firm.
“Baltic Assist helps reduce the level of detail and number of transactions I need to involve myself in, which is extremely helpful. We’re thrilled with their work so far, especially for accounting and financial reporting. We’re increasing their involvement and giving their team more responsibility in our day-to-day functions.” - Managing Director, Healthcare Company
140$1,000+50 - 249 EmployeesAntipolo Philippines
2ndOffice is a business process outsourcing firm headquartered in Antipolo City, Philippines. Established in 2012, they have about 100 employees that mostly works in the retail industry. They specialize in both voice and non-voice BPO, including order processing, direct response, and data entry.Jay FactoryInfluence TreeAVID Logistics
2ndOffice provides seasonal voice support to a business services firm. The client needs to process a large volume of inbound calls and found it inefficient to bring in temporary employees. They consistently deliver a high level of performance, saving the client thousands monthly on staffing and administrative costs.
"They are essential to our business." — Marketing Associate, Business Services Firm
141$1,000+250 - 999 EmployeesMontego Bay Jamaica
itelbpo is BPO consultancy that was founded in 2012. Based in Montego Bay, Jamaica, they also have offices in Bank Lane, Bahamas, and Tampa, Fla., and a team of 159 employees. Their services include voice services, HR consulting and outsourcing, and non-voice BPO/back office services. They primarily serve clients in the healthcare and medical, hospitality and leisure, and telecommunications industries.StarbucksAmerica CarRentalHalf MoonTech Beach Retreat
142$1,000+50 - 249 EmployeesSt. John's Canada
Telelink is a voice services and BPO company headquartered in St. John's, Canada. Founded in 1965, their team of over 50 serves small and midmarket businesses in industries such as real estate, utilities, and more.WeatherfordWorleyStantecNabors
Telelink provided call center services to a moose incident reporting nonprofit. The team answered, recorded, and reported calls with details about moose sightings and incidents. Their availability, warm nature, and flexibility made them stand out.
"I’ve called in to the number a few times myself, and the person who answers the phone is always very welcoming, pleasant, and knowledgeable. I can’t say anything bad about them." — Chairperson, Moose Incident Reporting Nonprofit
143$1,000+50 - 249 EmployeesHiram GA
DataPlus is a development and data entry agency in Hiram, Ga. Founded in 1992, they have at least 50 employees that serve clients in the healthcare, financial services, and business services sectors. DataPlus provides voice services and non-voice BPO/ back office services.
A consumer products company hired DataPlus for their data entry & cleansing services. Using their services, the company's workload reduced by about 60%. DataPlus was up to the company's standards.
"I believe that they help the company maintain deadlines; they respond quickly." — Administration Associate, Consumer Products Company
144$1,000+2 - 9 EmployeesLas Vegas NV
Reps Direct is a back-office service provider headquartered in Las Vegas, Nevada. Founded in 2015, their team of 7–8 employees assists small to mid-sized clients with their daily administrative and customer support operations. Over 70% of the clients they serve are e-commerce businesses, and they specialize in answering services, order processing, and inbound appointment scheduling.
Reps Direct provides customer support for an online dating website. They provided a single point of contact who handles subscription management, refunds, and cancellations during weekday business hours. Their work has largely alleviated the client's administrative burden.
"Customer service was my least favorite part of the business and now I don't have to worry about it." — Owner, Dating Website
145$1,000+10 - 49 EmployeesBengaluru India
Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.Bank of IndiaCMC LimitedINGSiemens
Cerebra LPO worked with a manufacturing company in managing its legal document processing. The team provides a balance of speed and reliability that allows the client's staff to avoid long hours and focus on other priorities.
"I am totally satisfied with the service offered by this company." - Business Development Executive, Manufacturing Company
146$1,000+50 - 249 EmployeesKyiv Ukraine
Opus Growth Partners is a phone answering service. They are located in Ukrainka, Ukraine and have a midsize team. Their services include voice services, direct marketing, and email marketing.
A leading BPO firm needed a reliable partner that will help their clients with lead generation and appointment setting services. They chose Opus Growth Partners to be that partner.
"Their pricing was very competitive, and they offered a service that really went beyond what I was expecting."
147$1,000+50 - 249 EmployeesPasig Philippines
Optimum Source is an outsourcing agency that's headquartered in Pasig City, Philippines; they also have an office in Cebu City, Philippines. Clients are in a range of sectors including IT, manufacturing, and media. Services include HR consulting and outsourcing, voice services, and non-voice BPO and back office services.ASXFTSENasdaqFortune 500
Optimum Source Inc. managed a manufacturing company's data security services. They worked more efficiently than the client's in-house back office personnel. Outsourcing saved the company $2,000 per month.
"The pros are that they are a bonded company protecting information. They are a company that has complete expertise in this functional area of business." — Senior Sales Manager, Manufacturing Company
148$1,000+50 - 249 EmployeesCebu City Philippines
A leading global BPO company with 45 employees, Staff Outsourcing Solutions embodies the principles of customer advocacy and efficiency. The company is based out of Cebu City, Philippines and collaborates with clients across industries from consumer products, financial services, healthcare, and retail to telecommunications. Founded in 2011, Staff Outsourcing Solutions specializes in voice services, non-voice BPO/back office services, and HR consulting.
Staff Outsourcing Solutions provided answering services and customer support to an IT firm. The company placed orders and handled the firm's customers' needs. The firm's customer satisfaction rate has risen over 25% as a result of the partnership with Staff Outsourcing Solutions.
"Staff Outsourcing Solutions gives us the quick responses we need." – Owner, IT Firm
149$1,000+50 - 249 EmployeesKnoxville TN
Located in Knoxville, Tenn., Taskforce BPO is a veteran-owned company that provides clients of all sizes with labor solutions. Made up of 90 employees, the company specializes in voice services and non-voice BPO/back office services. Taskforce BPO was founded in 2015 and predominantly serves clients in the healthcare, financial services, business services, and retail industries.Dental PracticesPrimary Care Providers
Taskforce BPO offered business processes support to a utility services firm. The company provided the firm with data management, projects, telemarketing, appointment setting, and answering services. Taskforce BPO's demonstrated a commitment to deadlines and a keen ability to produce high-quality work. Their efforts make it possible for the firm to save roughly $5000-$8000 each month.
"Our firm's experience with Taskforce BPO has been a positive one." – Administrative Manager, Utility Services Firm
150$1,000+10 - 49 EmployeesToronto CanadaVeta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.
A law firm hired Veta Virtual Receptionist to help them hire experienced virtual receptionists. The team provides virtual receptionists to answer incoming phone calls from existing and potential customers.
"The workflow I have with Veta Virtual Receptionist works very well and appears seamless to my callers."