Vserve Ebusiness Solutions

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Vserve Ebusiness Solutions is a non-voice bpo/back office services company. The midsize team is headquartered in New York, New York. Their services include non-voice bpo/back office services, product design, web design, voice services, and more.

Client Insights

Industry Expertise

eCommerce

55%

Retail

20%

Consumer products & services

15%

Business services

10%

Client Size Distribution

Small Business (<$10M) 26%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 34%

Common Project Size

<$10K 5 projects

$10K-$49K 5 projects

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
13 Reviews

Vserve Ebusiness Solutions was hired by Rodman Media to enhance their online presence and expand their global reach. The company conducted a thorough analysis of the media company's current market positioning, target audience, and competitors. Following this, they developed a comprehensive marketing strategy tailored to Rodman Media's unique industry and business goals. They implemented targeted campaigns across various channels and regularly monitored and analyzed campaign performance, making data-driven adjustments as necessary. Vserve also conducted a detailed assessment of Rodman Media's current logistics and supply chain processes, identifying areas for improvement and implementing strategic changes to streamline operations.

Accelex, an investment data solutions firm, hired Vserve Ebusiness Solutions for customer service outsourcing, aiming to provide dependable, excellent user assistance for their platform. Vserve assigned a team of five agents to oversee Accelex's help desk and respond to incoming English-language client inquiries. The team was specifically trained to handle various questions about Accelex's cloud-based PDF application. The project's main objectives were to maintain high service quality and ensure client satisfaction, which were successfully achieved.

EnZed Design, a pattern design company, engaged Vserve Ebusiness Solutions for website and landing page development. Vserve was tasked with making block adjustments and other theme element edits to EnZed Design's product and collection pages. Their aim was to enhance the overall appearance and functionality of the site. The team from Vserve also created separate pages and landing pages, adding elements to the main website. The project was successful and resulted in a more user-friendly and aesthetically pleasing website.

Timeliness

4.6

Service Excellence

4.6

Value

4.5

Would Recommend

4.7

Awards

113167

2024

113168

2024