Top 100 Business Processes Outsourcing (BPO) Companies

A healthcare business coaching company hired CC Capital Group to manage their sales calls and B2B appointment setting. The company saw their number of booked calls go up by 250% within one week. The partnership with CC Capital Group was the most profitable campaign the company's had so far.

"We were impressed with the quality of the candidates they consistently produced. They take their results seriously." - CEO, Healthcare Business Coaching Company

Strong Vision Data Processing did data entry for a media company. They entered online and visual data into an excel spreadsheet, providing a quick data transfer turnaround that the client needed to run their business. The client was very happy with the high quality of the work. 

“Strong Vision Data Processing delivers accurate work on time, which is exactly what we were looking for. I would highly recommend them.” – VP Operations, Media Company
 

Beetsoft Co Ltd developed an educational platform for an educational technology provider. They developed the software, and then created additional features and tests for the platform, all while staying in constant communication with the client. 

“The platform showcased new features beneficial to enterprises.” – CEO, Educational Technology Company
 

Aidey provided call center services for a fintech company. Aidey handled the customer support needs of the company so that they could serve a larger number of clients. The company’s service capacity has increased as a result.

“The setup of the team took less than a month so I think that’s quite good.” - COO, Fintech Company

SIEMREAP TRANSLATION provided English to Chinese translation for a translation agency. Their client was very pleased with their quick service on such short notice. The team was responsive and professional.

“They were responsive and professional.” -  Managing Director, Kotoba Translation

Technousa Consulting Services Pvt. Ltd. developed a custom platform for a digital marketing agency that facilitates access to their SEO services. The team also built a website that is easy to use. The client was happy with the execution and is earning over 6 figures per year with their site.

“I’m impressed with their ability to create anything. I told Sunny what I needed, and he made it happen.”—CEO, Digital Marketing Agency

Capital Collections assisted a financial company in collecting past due bills, processing calls through an Automatic Call Distributor as well as making manual calls themselves. They recovered most of the money that was past due.

"They are a versatile, well educated, trained, and professional workforce." - IT Director, Financial Company

A security solutions provider hired Turn Key Receptionist to provide call answering services. They field all questions and deliver their messages to the security solutions provider. They also performed some promotional outreach.

"Our business has grown exponentially in the last few years, and the volume of calls has increased in proportion with that. They have taken that nearly tenfold increase in stride, managing close to 10 calls a day for our team." – Director, Security Solutions Company

Complete Call Solutions provides seasonal customer support to an accounting firm around each year's tax filing deadline. Their inbound calls quadruple for a fairly consistent period of weeks around the deadline, and they need additional support to convert on those leads. Complete Call Solutions' services include switchboard, answering, and direct calls.

"They were excellent. We did train them a bit in what we needed them to do to help our company, and they handled that like pros. Our customers thought they were talking to people who work for us." — HR Manager, Accounting Firm

Turn Source Imaging completed a large scanning project for a law firm. Working through decades-old archive, they digitized thousands of files to reduce physical storage needs. Turn Source Imaging impressed the client by answering questions and rapidly responding to emails while completing the project successfully.

“They've done a wonderful job, and they quickly helped us complete a project that was years in the making. I can't think of anything they could improve. We haven't had any issues, and I can't think of anything negative to say about them.” – File Clerk, Law Firm

NewCloud Networks performed data center migration for a construction company. They moved the client’s data from physical servers to a VMware based cloud environment. The client was very happy with their work.

“They perform very well, and they gave us everything we needed. They supported us through the full lifecycle of the project, and we always felt secure with them.” – IT Manager, Construction Company

Ameex Technologies was involved in the development, design, and maintenance of redesigning a Drupal website for a local government. The client praised Ameex's approach to project management – communication, responsiveness, and results.

"Working with Ameex Technologies was the best in my 40 years of experience in terms of the interaction between the consultants and my team, their ability to listen, their responsiveness, their communication, and their results." – IT Director, Local Government

TravCom provided data entry for a transportation company to balance and perform specific reporting for their clientele. TravCom’s service provides daily data so the company can successfully cross-check and compare their bookings. 

“The ease of use is the biggest strength of Travcom." – Finance Manager, Transportation Company 

Contique Global provided back-office support for an organic cosmetic retailer, handling customer queries and feedback. Engaging with third-party vendors, they also managed the company’s supply chain. Contique Global has handled the client’s customer support, navigating queries and feedback.

“They provide creative and innovative solutions for customers. If they don’t know what to do, they’ll transfer the calls ASAP. That process has worked really well for us so far.” – Business Development Manager, Organic Cosmetic Retailer

Tech2Globe Web Services partnered with a food services company to provide data entry translations in both English and German. The company was impressed with how efficient they were able to work as well as their communication skills regarding the project. 

“I was very happy with the quality of work, the team’s communication around the tasks, and the speed at which they produced deliverables.” – Customer Service Manager, Food Service Company
 

Answer California provides inbound customer service and answering for an IT firm in New Jersey. The client wanted to change their voice support provider after overpaying for their previous partnership and found their competitive pricing much more appealing. The client noted that while they charge lower costs, Answer California provides a high level of service in the industry.

"They get responses quickly and easily. There is nothing they need to improve." — IT Manager, Information Technology Firm

onebox provided answering services for an IT company. They answered 20 calls per day and supported answering and transcription services. Their client found the service to be easy to use.

“Their technical services are good.” - Senior Manager, IT Firm

Retriever helped develop a LinkedIn sales funnel for a sales enablement platform. The goal was to reach out and source as many contacts as possible. The project ended up being a success.

“The attention to detail and process-oriented culture.” - Head of Sales, Sales Enablement Platform

WC Call Center handles hundreds of calls for an automotive firm. The firm wanted to improve their revenue. WC Call Center performs telemarketing and appointment services for the firm. 

"They are quick and affordable." – Employee, Automotive Firm

Leadium worked on Lead Generation for a startup incubator. They conducted market research to identify target audiences and drive leads for third-party startup partners. In addition, the team structured an outreach program that booked appointments and launched outbound sales. Overall, the client was impressed with Leadium's work. 

“We saw immediate returns in the form of responses and appointments, and we continue to receive strong leads. Multiple appointments are coming in each week. Leadium conducts ongoing research to expand our target audience and identify proper leads.” – Co-Founder, Startup Incubator

A&A Communications provides seasonal and need-based lead generation for a nonprofit. The client handles nearly 100 outbound calls a day and needed comprehensive support without paying overhead costs on space and labor. Their services proved effective and saved the client around $1,000 monthly.

"Their proven and documented system has saved us a lot of time, energy and money over the years." — Business Development Executive, Non-profit Organization

Jhoana Nichols Voice Actor provided voiceover services for a radio station. Jhoana Nichols Voice Actor was involved in two of the station’s programs. The station is satisfied with Jhoana Nichols Voice Actor’s work.

“Jhoana is an excellent voice actress.” - Sr. Copywriter, Radio Station

A freight company hired B2B Only to help them generate leads for their sales team. They developed a relationship with the client where they would pick an industry and B2B Only would generate leads for that target market. The client was able to acquire several new customers using the leads.

"We’re happy with the quality of their leads and plan to work with them on another campaign very soon." — Marketing Director, Freight Company

In collaboration with a global tech company and government organizations, JMK Infosoft Solutions Ltd. captured service record data from various files, registrars, and documents. Their data entry support helped digitize key information in a centralized server as expected.

"All the work has been done in the best manner, and the ongoing work is also going on smoothly as per our plans." – Operations Manager, Global Tech Company

A medical billing company wanted to find a long-term partner to outsource all their IT work. ComputerSupport provides ongoing support to the helpdesk, maintains their infrastructure, procure new technologies, and manage security and backups.

"Our network downtime is minuscule. If it's down, it's scheduled for regular maintenance. We're very lucky, but we're also very proactive with things...Proactive is a good word to describe them." — MIS Director, Medical Billing Company

Label Your Data provided data analysis for an AI startup that needed help with improving their customer experience. They worked on labeling the client's datasets based on different indicators and delivered quality work on par with expectations. 

"The data was labeled correctly, and the results were exactly what we wanted to see." – Chief Communications Officer, AI Startup

Exactus worked on legal process outsourcing for a financial services firm. The client was impressed with the team's work. 

"They do a great job." — Finance Associate, Financial Services Organization

iScribed provided proofreading services for a media firm in Texas. The client needed detailed editing and review to ensure they maintain their industry position, and found iScribed's transcription agents especially competent. They especially appreciated iScribed's competitive prices and quick execution of submitted tasks.

"I truly believe they are all competent and I have no problems trusting them with my data." — Owner, Media Company

Apex Global provided lead generation services for a marketing solution. They used Google Ads and processed inbound calls. The team successfully generates qualified leads.

 “The team can manage themselves and has clear experience in their field.” – CEO, Marketing Solution

Cobra Legal Solutions provided a legal framework for a financial services company that resolves several office issues and allows the company to more effectively receive new clients. The company has reported positive results with no significant setbacks throughout an eight-year partnership.

"They are unique and innovative. They can make things better for their clients." - Finance Director, Financial Services Organization

Capital Accounts LLC worked with a medium-sized company to collect their overdue balances. Capital Accounts LLC made an average of 80 calls a day and managed to save the company 40% of their earnings through their collection services.

"I think the quality of Capital Accounts is outstanding. They also appear to be environmentally friendly." - Administration Director, Medium-sized Company

Erageneration managed campaigns and generating leads for a digital marketing agency. Erageneration's high-quality work boosted their brand awareness. The work has led to a lasting partnership between the two. 

"It has been great." – Owner, Digital Marketing Agency

SKALAR was hired by an insurance brokerage to assist with its CRM and ERP systems. SKALAR integrated the client's previous two CRM solutions and its other ERP and accounting systems into one consolidated CRM platform with telephone, ERP, and other tools.

"We’ve increased our productivity threefold, and all client information (calls, SMSs, notes, meetings) is now stored in one place." — CIO, Insurance Brokerage

Eldeot Info collaborated with a software company to design a system of patient records for a large client in the healthcare industry. They helped enter data into the system and recruit a healthcare data expert. The client is pleased with the new software.

“Their experience was essential for identifying the crucial points of our requirements.” – CTO, Software Company
 

Before Hello worked with a software developer to establish lead generation and appointment settings to help the developer target potential business interests. The client was overwhelmed with the results of the partnership. 

“Before Hello scheduled over 30 appointments, delivering an excellent ROI. We received so many leads that we had to pause the campaigns while we closed deals.” – Business Developer, Software Developer

The Growth Agency partnered with an IT service outsourcing company to aid them in the FortiGate firewall device process in Brazil. They provided the client with coordination between local suppliers and communication with the data center engineers to ensure a smooth process.

“It has been an honor to work with someone like Fares. He went above and beyond the task. I want to work with this vendor again.” – Operations Manager, Telecommunications Company

Grau & Associates provided management services for a regional center. The center needed assistance in managing the association as a whole. So far, there have been no complaints, and the center is satisfied with the results.

“The quality of their work has been excellent.” - President, Regional Center
 

Seologist was hired by a Mortgage Company to overhaul the Company's website and edited the search terms to organically generate leads. The Company saw an increasing number of calls and customers. Seologist's SEO work landed the Company's brand on the first page of Google through more and more search terms. 

"Their SEO work helped us attract new customers, new employees, and propelled our brand in the industry." - President and Co-Founder, Mortgage Company 

Unit One provided additional development for a software development house. Using various technologies, including PHP and Ajax, they created front- and back-end solutions. Their other projects included web and mobile app development. The client is pleased with their project management skills.

“Both their development and management teams are comfortable to deal with and proactive. They’re highly responsive and, thanks to their team’s size, they’re flexible whenever we need something urgent or we have to change course.” – Founder, Software Development House
 

Support Hero provided outsourced administrative tasks for a consumer products company. The team worked with orders, emails, and other tasks as needed. They were available around the clock and saved their client both time and money.

Trace Software developed a website for an e-learning academy. They built the WordPress website, included my plug-ins, and provided SEO services.

"The website was great, and they even took the initiative to implement suggested improvements to the website." –Owner, E-Learning Academy

Curral generated leads for an app developer. The developer was not doing so well in terms of leads and needed better online engagement. Curral helped the developer create their own LinkedIn lead generation channel.

“They really understood what our goals were and pitched the solution that we needed rather than the one that they wanted us to have.” - CEO & Founder, App Developer

Orpiv recently worked on social media marketing for a professional services company. They provided campaigns to boost customer engagement for that client. Orpiv provided the client with a 12.5% daily growth of followers, which equated to 2,500 to 12,500 after the project.

“They do what they say! Our sales increased with the efforts they put in our project. They are professional guys and have good understanding of the job.Our experience with them was wonderful. The service we received was great.” – Project Manager, Professional Services Company

MENA Software worked with a digital design agency to help create the company's platform. MENA Software also managed and ran quality assurance. The customer acknowledged MENA Software’s dedication to the project and ability to collaborate.

"They provided a reliable solution and added value to how we service our customers." – Creative Director & Managing Partner, Digital Design Agency

A fabric printing startup hired Gravita Infotech to develop their online platform. The client already had software for the platform and the team created the website. The client appreciated their responsiveness throughout the development process.

"Gravita Infotech has just really been on top of it, and they've been very helpful. " — Founder, Fabric Printing Startup

Sara Arnold Copywriting and Creative develops content highlighting client case studies for a premium website development service. They also develop internal communications including video scripts. Their work has been well-received.

"It surprised even me how many comments I’ve gotten from clients." –President, Premium Website Development Service

Bay Business Group worked on payment processing for an IT company. The client was appreciative of their work throughout the project.

“This service is necessary for the company, and we are very satisfied. It helps us save time and money.” – Director, IT Company

Insil developed a full advertising strategy for their fashion industry client, providing marketing and digital strategy services that led to increased sales and brand awareness on digital platforms. 

"This was a daunting project for us, so having continual discussions both over the phone and in person made the process hassle-free." –Managing Director, Fashion Company

Swivelt did Salesforce integration and created a new CRM for an IT company. Their workflow was effective and their team delivered quickly. 

"They made great software that makes the sales team's lives easier." – Business Development Manager, IT Services Company