Top 100 Business Processes Outsourcing (BPO) Companies

A wealth management company hired Onesource Virtual Assistants Ltd to provide virtual assistants who would be sourcing new leads. The engagement grew the company's business without the added administrative work.

"The value for their time and how they was instantly 'value add' for my business from month one was most impressive." - Financial Adviser, Wealth Management Company

Dutytaker provides ongoing technical and customer support for an IT services business. End clients are happy with the level of service provided. 

"They’re very helpful whenever we need to make a change." – Design Communication Officer, Tech Company

A business solutions company hired Noida Exim Private Limited to provide call center services to resolve customer queries quickly. The tech support team that Noida Exim Private Limited provided performed up to the expectations of the company.

"They offer the good and reliable support team." - Project Manager, Business Solutions Company

myworkers built an e-commerce website on Squarespace for a bakery. Their role expanded to provide two virtual assistants: one managed the website while the other worked on marketing and advertising. The e-commerce site doubled the client's revenue within one year.

“Before we had a website, we simply sold cakes on Instagram which was tough. Now, with the website that Jose built us, we have an easy way to collect payment and attract new clients. It has helped us nearly double our revenue over the past year.” – Co-Founder, Bakery

Konnektors provided calling services for a mobile event app. The app needed a coordinated cold call service to provide leads. The project ended up being a success.

“I have recommended Konnektor before and will recommend them again.” - Primary Partner, Mobile Event App

KODA Bots developed an automated chatbot for a computer shop. The bot was designed in order to streamline workflows for the company in regard to customer support, providing customers with updates on their orders and carry out marketing functions too like recommending certain products to users. The company has reported an improvement in workflow and daily communication with customers.

"We've never had any communication problems with KODA Bots. The company has always been open to cooperate. We managed to successfully implement our project and we’re still working on it together, which proves how effective our cooperation is." - Project Manager, Computer Store

A solution provider hired Aberdeen to do lead generation via survey questions. Not one of the 48 leads purchased converted to an appointment, demo, or sale.

"After just 60 days and 48 leads out of a hundred I suspended the program with them." - VP Marketing, Solution Provider

Atheva Services provided outsourcing assistance for a medical recruitment firm. The firm was looking to outsource work for their operations. Atheva Services has helped drastically reduce the firm’s lead times.

“They’re loyal and hardworking. Go out and visit the team.” - Commercial & Operations Director, Medical Recruitment Firm

Northfield created strategies in email marketing and lead generation for a cyber security company to increase click-through rates on the client’s site. Results showed that the efforts doubled the rates the client saw previously.

“Northfield was great because early on they acknowledged that we needed to make adjustments so that our teams could work well together. They quickly identified risks in the project delivery and are able to remediate them so delivery goes smoothly. I’m impressed by the engagement from their senior leaders.” – CEO, Cyber Security Company

PeopleTree Knowledge Services handled the customer support needs of an athletic marketing firm to provide assistance during peak seasons. They assist with order entry in addition to phone, email, and chat support, which improved the client's efficiency.

"Our internal staff was very impressed with the quality of service they provided." — Owner, Athletic Marketing Firm

MedValue assisted with medical billing. The team was attentive and worked quickly. 

“They are very efficient.” – HR Manager, Manufacturing Company

Dynamic Business Outsourcing Solutions provided an administrative support solution for an insurance brokerage. They conducted screenings and interviews, directed training initiatives, and provided facilities for employees. They offered cost-effective assistance that enabled process improvements.

"...our dealings with their team have been great." — Claims Manager, Insurance Brokerage 

Answer America provides outbound lead generation over the phone for a hospitality firm. The client wanted to reach a specific potential client base with voice calls and found their pricing attractive. Their agents perform over 50 outbound calls a day with a consistent performance in terms of conversion.

"We are very pleased with the services we receive. It has increased our sales and generated an increase of 37% in business revenue. They also help keep our customer demands and needs relevant to us at all times." — HR Executive, Hospitality Firm

Gabbyville worked on appointment setting for a retail firm. They deal with about 65% of daily phone calls and needed great customer service representatives to handle that. The client thought they provided strong work. 

"They have a great customer service team." —Executive, Retail Firm

NativApps fixed a preexisting app for a conservation outreach agency. NativApps fixed the architecture then redesigned the iOS application on the React Native platform. Feedback has been overwhelmingly positive. 

"They truly listened to our concerns, ideas, and suggestions. They also were able to provide innovative solutions."–Founder and Director, Conservation Outreach Agency

Outbound View provided an asset management developer with email marketing strategies, contact list building, and sales services. They were successful in meeting the increased revenue and lead generation objectives specified by the client.

“Being able to reach hundreds more prospects weekly by applying the OutboundView strategies is invaluable.” – Director of Sales, Asset Management Developer

Growup Technologies was hired by a software development company to provide virtual assistant services that include providing application support and addressing customer queries. Within one month of the engagement, the company received good feedback from enterprise customers and saw how quickly the virtual assistants resolved all customers' issues.

"Overall, we are impressed by the virtual assistants for the work." - Managing Director, software development company 

Lead Generation Media helped a digital marketing firm with establishing their SEO and PPC strategy and generating more sales. Their efforts produced a 50% increase in revenue. Their pricing was fair and their smooth communication was complimented.

"I will certainly engage with this company again for our future needs." – Digital Marketing Executive, Digital Marketing Firm

GOLDMAN LAW GROUP provided trademark registration assistance for an IT law firm. The firm was looking for a reliable firm to offer a quick solution after a change in the law. GOLDMAN LAW GROUP helped register the trademarks for the firm successfully.

“The cooperation was professional and effective.” - Senior Lawyer, IT Law Firm

Direction Software Solutions provides ongoing development services for an online retailer. The functionality they provided led to simple product allocation and efficient tracking. The client prides Direction Software Solutions on their industry knowledge and responsiveness.

"Direction Software Solutions' knowledge regarding our business models has been a big advantage for us as a company." – Head of Supply Chain Management, Online Retailer

TheCall.online provided call center services for a fashion brand. The brand needed to outsource their telemarketing needs and partnered with TheCall.online. The partnership has resulted in more sales.

“They’re communicative, and they update me all the time.” - Director, Fashion Brand
 

NewCloud Networks performed data center migration for a construction company. They moved the client’s data from physical servers to a VMware based cloud environment. The client was very happy with their work.

“They perform very well, and they gave us everything we needed. They supported us through the full lifecycle of the project, and we always felt secure with them.” – IT Manager, Construction Company

Purple Sales conducts outreach for a real estate IT company. Their phone and email marketing efforts have led to valuable client acquisitions for the client. The company can attribute its gradual growth to the team's exceptional support.

"They’re also very good at personalized email outreach, which they specialize in." — President, Legal CRM Developer

Universal Media provided video voiceover and translation services for a travel agency. The agency was looking to dub one of their videos in Russian. Both the English and Russian versions of the videos ended up being a success.

“You can immediately notice that the company has an excellent working process, the interaction was clear and efficient.” - Travel Agent, Travel Agency

A Product Selling Company hired ENVO BPO to provide lead generation and sales support services. As a result of this engagement, the Company's internal sales teams are now handling multiple leads every day. 

"They did exactly what we required and surpassed our expectations." - Founder, Product Selling Company 

An IT company hired VoiceStamps for their outbound dialing services. Their goal was to save money, considering they handle about 70% of calls a day. The client thinks VoiceStamps provides them with great work and information.

"Their quality is their best strength."– Owner, IT Company

Wishup created and managed digital content for a gaming website to boost their online presence. They additionally provide industry research to supplement their digital content. The client praises their willingness to learn more about their industry.

"I'm very happy with their service as it stands, and I hope to both increase their workload and add an additional rep soon." — Founder, Gaming Website

Presentation Depot designed presentation slides for a consulting company. The goal was to prioritize formatting and design to improve the overall quality of their presentations. The company enjoys working with Presentation Depot and trusts in their work.

“We appreciate their confidentiality and privacy; they make sure our info doesn’t get into anyone else’s hands.” - CEO, Consulting Company

MySource Solutions provided lead generation for a real estate company. They helped draw in 1–2 leads per day at their best. The team is very scalable.

“They listen to direction well and there’s no problem if I don’t like something.” –Managing Partner, Real Estate Company

Freelancer Aid provided data entry solutions for a capital markets company. The company needed to find clients, with the goal of over 1000. Freelancer Aid created a database that serves as an invaluable component of the business.

“Helped create an invaluable database of potential Clients for us.” - VP, Capital Markets Company

SIEMREAP TRANSLATION provided English to Chinese translation for a translation agency. Their client was very pleased with their quick service on such short notice. The team was responsive and professional.

“They were responsive and professional.” -  Managing Director, Kotoba Translation

Designveloper is building a custom file management tool for a software company. The product will let users edit and store PDF files on mobile devices and a web app. The team is using Meteor, React, MongoDB, and Node.js, and GraphQL, among other technologies, to build the platform. Though the product is not yet complete, their client has been impressed with their ability to deliver sophisticated features in a timely manner.

Technousa Consulting Services Pvt. Ltd. developed a custom platform for a digital marketing agency that facilitates access to their SEO services. The team also built a website that is easy to use. The client was happy with the execution and is earning over 6 figures per year with their site.

“I’m impressed with their ability to create anything. I told Sunny what I needed, and he made it happen.”—CEO, Digital Marketing Agency

A healthcare business coaching company hired CC Capital Group to manage their sales calls and B2B appointment setting. The company saw their number of booked calls go up by 250% within one week. The partnership with CC Capital Group was the most profitable campaign the company's had so far.

"We were impressed with the quality of the candidates they consistently produced. They take their results seriously." - CEO, Healthcare Business Coaching Company

Capital Collections assisted a financial company in collecting past due bills, processing calls through an Automatic Call Distributor as well as making manual calls themselves. They recovered most of the money that was past due.

"They are a versatile, well educated, trained, and professional workforce." - IT Director, Financial Company

Strong Vision Data Processing did data entry for a media company. They entered online and visual data into an excel spreadsheet, providing a quick data transfer turnaround that the client needed to run their business. The client was very happy with the high quality of the work. 

“Strong Vision Data Processing delivers accurate work on time, which is exactly what we were looking for. I would highly recommend them.” – VP Operations, Media Company
 

Beetsoft Co Ltd developed an educational platform for an educational technology provider. They developed the software, and then created additional features and tests for the platform, all while staying in constant communication with the client. 

“The platform showcased new features beneficial to enterprises.” – CEO, Educational Technology Company
 

Complete Call Solutions provides seasonal customer support to an accounting firm around each year's tax filing deadline. Their inbound calls quadruple for a fairly consistent period of weeks around the deadline, and they need additional support to convert on those leads. Complete Call Solutions' services include switchboard, answering, and direct calls.

"They were excellent. We did train them a bit in what we needed them to do to help our company, and they handled that like pros. Our customers thought they were talking to people who work for us." — HR Manager, Accounting Firm

Turn Source Imaging completed a large scanning project for a law firm. Working through decades-old archive, they digitized thousands of files to reduce physical storage needs. Turn Source Imaging impressed the client by answering questions and rapidly responding to emails while completing the project successfully.

“They've done a wonderful job, and they quickly helped us complete a project that was years in the making. I can't think of anything they could improve. We haven't had any issues, and I can't think of anything negative to say about them.” – File Clerk, Law Firm

Ameex Technologies was involved in the development, design, and maintenance of redesigning a Drupal website for a local government. The client praised Ameex's approach to project management – communication, responsiveness, and results.

"Working with Ameex Technologies was the best in my 40 years of experience in terms of the interaction between the consultants and my team, their ability to listen, their responsiveness, their communication, and their results." – IT Director, Local Government

Aidey provided call center services for a fintech company. Aidey handled the customer support needs of the company so that they could serve a larger number of clients. The company’s service capacity has increased as a result.

“The setup of the team took less than a month so I think that’s quite good.” - COO, Fintech Company

TravCom provided data entry for a transportation company to balance and perform specific reporting for their clientele. TravCom’s service provides daily data so the company can successfully cross-check and compare their bookings. 

“The ease of use is the biggest strength of Travcom." – Finance Manager, Transportation Company 

Out2Bound provided lead generation for an international software firm to pitch their streaming software and boost growth. Their team executed phone and email campaigns and reinvigorated the client's digital presence. Their work significantly increased leads.

"We enjoyed Out2Bound’s professional attitude and energy. They provided skillful consultancy around the sales and marketing space." — Business Development Officer, Software Firm

Contique Global provided back-office support for an organic cosmetic retailer, handling customer queries and feedback. Engaging with third-party vendors, they also managed the company’s supply chain. Contique Global has handled the client’s customer support, navigating queries and feedback.

“They provide creative and innovative solutions for customers. If they don’t know what to do, they’ll transfer the calls ASAP. That process has worked really well for us so far.” – Business Development Manager, Organic Cosmetic Retailer

A security solutions provider hired Turn Key Receptionist to provide call answering services. They field all questions and deliver their messages to the security solutions provider. They also performed some promotional outreach.

"Our business has grown exponentially in the last few years, and the volume of calls has increased in proportion with that. They have taken that nearly tenfold increase in stride, managing close to 10 calls a day for our team." – Director, Security Solutions Company

Cogneesol did data processing for a child care consultancy. They also reviewed and analyzed patient records. The team is adaptable and supportive.

“They've adapted well to the numerous changes that we've had to our workflows over the past several years, and they continue to be flexible to specific project needs. “ – Business Administration Manager, Child Care Consultancy

iCareBilling Medical Billing Company provided accounting and billing solutions for a healthcare business. The goal was to improve revenue through the partnership. iCareBilling Medical Billing Company’s services have been well-received by internal stakeholders.

“Great.” - Owner & Family Nurse Practitioner, Healthcare Business

Insil developed a full advertising strategy for their fashion industry client, providing marketing and digital strategy services that led to increased sales and brand awareness on digital platforms. 

"This was a daunting project for us, so having continual discussions both over the phone and in person made the process hassle-free." –Managing Director, Fashion Company

Juice Tactics managed HubSpot tasks for a health education company. They consulted on how to utilize HubSpot to manage internal tasks and developed a custom website. In the end, their unique templates and code helped monetize the platform. Juice Tactics was well-organized and managed many tasks. They helped prioritize tasks and ensured that everything was delivered on time.

“ [T]hey certainly take many tasks off-hand, allowing you more time for what needs focus.” – CFO Health Education Company