BPO Nextdoor

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Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

Client Insights

Industry Expertise

Media

30%

eCommerce

30%

Other industries

20%

Government

10%

Information technology

10%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 25%

Enterprise (>$1B) 15%

Common Project Size

$10K-$49K 5 projects

<$10K 2 projects

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
10 Reviews

UGPS, a packaging solution company, enlisted the services of BPO Nextdoor to create a database of potential clients. BPO Nextdoor provided lead generation services, which included cold calling and writing introductory letters to leads. The Head of Sales at UGPS primarily collaborated with the Head of Sales at BPO Nextdoor throughout the project, which took place in April 2022. The company invested $5,000 in this project.

CCS, a company specialized in the digitization of historic documents, hired BPO Nextdoor to transcribe 200-year-old handwritten Cyrillic documents. BPO Nextdoor was selected based on their competitive price-performance ratio and a recommendation from a business associate. The BPO Nextdoor team was trained to use CCS's software tools and quickly achieved the expected performance level. The team expanded from 3 to 10 operators at peak times, and some members were later tasked with creating training data for AI. Despite challenges caused by the war, the team remained committed and met all deadlines.

Landau Media, a media monitoring and analysis company, engaged BPO Nextdoor to provide additional production capacity for their early morning press review services. BPO Nextdoor was chosen for their affordable pricing and cultural fit. The scope of work involved finding relevant media output of the day according to customer requirements, filtering and sorting the content, and delivering a clearly structured press review. The press reviews had strict early morning deadlines, which were consistently met by the 2-5 BPO Nextdoor employees assigned to the project.

Timeliness

4.9

Service Excellence

5.0

Value

4.7

Would Recommend

5.0

Awards

36990

2022

36945

2022

37969

2022