Answering Legal
visit site- Undisclosed
- 50 - 249 employees
- Nesconset, NY
Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.
Client Insights
Industry Expertise
100%
Client Size Distribution
Small Business (<$10M) 90%
Midmarket ($10M - $1B) 10%
Common Project Size
$10K-$49K 10 projects
<$10K 3 projects
$50K-$199K 2 projects
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Answering Legal provided voice services for a solo criminal defense practitioner who didn't always have office staff available to answer calls. The company's team would answer any calls that went unanswered in the office, taking down information and either patching the call through or sending an email and text to the practitioner. The partnership, which began around 2010, is ongoing and costs approximately $25,000 annually, with the price adjusted based on the number of calls received.
In another project, Answering Legal provided 24/7 call services for a law firm specializing in criminal defense and family law. The firm was seeking a cost-effective alternative to hiring an in-person receptionist. Answering Legal not only answered all calls but also helped filter out calls based on urgency and scheduled meetings with the office calendar. The ongoing partnership, which began in May 2017, costs between $500-$600 per month, depending on the volume of service used.
Answering Legal also provided clerical support and call services for a small law practice focused on criminal defense. The sole practitioner was overwhelmed with answering calls, especially after hours. Answering Legal answered all calls that the practitioner couldn't, 24/7, and then contacted the practitioner with the caller's information and needs. The ongoing partnership, which began in August 2015, costs about $500 per month, based on the volume of calls.