Top 100 Business Processes Outsourcing (BPO) Companies

Swivelt did Salesforce integration and created a new CRM for an IT company. Their workflow was effective and their team delivered quickly. 

"They made great software that makes the sales team's lives easier." – Business Development Manager, IT Services Company

Answer California provides inbound customer service and answering for an IT firm in New Jersey. The client wanted to change their voice support provider after overpaying for their previous partnership and found their competitive pricing much more appealing. The client noted that while they charge lower costs, Answer California provides a high level of service in the industry.

"They get responses quickly and easily. There is nothing they need to improve." — IT Manager, Information Technology Firm

onebox provided answering services for an IT company. They answered 20 calls per day and supported answering and transcription services. Their client found the service to be easy to use.

“Their technical services are good.” - Senior Manager, IT Firm

Retriever helped develop a LinkedIn sales funnel for a sales enablement platform. The goal was to reach out and source as many contacts as possible. The project ended up being a success.

“The attention to detail and process-oriented culture.” - Head of Sales, Sales Enablement Platform

Tech2Globe Web Services partnered with a food services company to provide data entry translations in both English and German. The company was impressed with how efficient they were able to work as well as their communication skills regarding the project. 

“I was very happy with the quality of work, the team’s communication around the tasks, and the speed at which they produced deliverables.” – Customer Service Manager, Food Service Company
 

WC Call Center handles hundreds of calls for an automotive firm. The firm wanted to improve their revenue. WC Call Center performs telemarketing and appointment services for the firm. 

"They are quick and affordable." – Employee, Automotive Firm

A&A Communications provides seasonal and need-based lead generation for a nonprofit. The client handles nearly 100 outbound calls a day and needed comprehensive support without paying overhead costs on space and labor. Their services proved effective and saved the client around $1,000 monthly.

"Their proven and documented system has saved us a lot of time, energy and money over the years." — Business Development Executive, Non-profit Organization

A referral marketing platform engaged Gong to record sales calls for enablement and training. Gong's platform helped the sales team reflect on sales calls, review them as a team, and develop training to address areas of improvement. The engagement produced the desired results and Gong met all expectations.

"Gong.io has helped us to facilitate these conversations and create training for areas of improvement." - Sales Operations Manager, Referral Marketing Platform

Alcor provided outsourcing services for a global software company. They provided their client with accounting services and legal work for their reporting and documentation. The client was happy with the level of service provided.

“We are satisfied with the team’s performance because they communicate regularly, met deadlines, and support their answers with substantive information.” – Executive, Global Software Company
 

Darwinian Ventures provided lead generation solutions for a B2B SaaS company. The company wanted to quickly boost their sales with marketing campaigns. Darwinian Ventures helped land more than 20 meetings for the company within the first month.

“I like the early stage B2B experience the team brings.” - CEO, B2B SaaS Company

A freight company hired B2B Only to help them generate leads for their sales team. They developed a relationship with the client where they would pick an industry and B2B Only would generate leads for that target market. The client was able to acquire several new customers using the leads.

"We’re happy with the quality of their leads and plan to work with them on another campaign very soon." — Marketing Director, Freight Company

A seller consultants firm hired Sellryt to provide support for their data entry, reporting, and catalog management tasks, as well as provide staff for customer service. The engagement has helped the firm grow its business.

"They’re critical thinkers and problem solvers, which helps us to keep things moving along." - Director of Amazon Accounts, Seller Consultants Firm

A medical billing company wanted to find a long-term partner to outsource all their IT work. ComputerSupport provides ongoing support to the helpdesk, maintains their infrastructure, procure new technologies, and manage security and backups.

"Our network downtime is minuscule. If it's down, it's scheduled for regular maintenance. We're very lucky, but we're also very proactive with things...Proactive is a good word to describe them." — MIS Director, Medical Billing Company

89Bots.com developed a chatbot system for a financial consulting firm. The firm was looking for a faster alternative to a dedicated support system for their clients. The chatbot system increased the number of closed tickets by 45% in just the first month.

“We appreciate that the 89bots team shared that information with us - it helped us to create a good system for our business.” - Founder, Financial Consulting Firm

Exactus worked on legal process outsourcing for a financial services firm. The client was impressed with the team's work. 

"They do a great job." — Finance Associate, Financial Services Organization

Label Your Data provided data analysis for an AI startup that needed help with improving their customer experience. They worked on labeling the client's datasets based on different indicators and delivered quality work on par with expectations. 

"The data was labeled correctly, and the results were exactly what we wanted to see." – Chief Communications Officer, AI Startup

Jhoana Nichols Voice Actor provided voiceover services for a radio station. Jhoana Nichols Voice Actor was involved in two of the station’s programs. The station is satisfied with Jhoana Nichols Voice Actor’s work.

“Jhoana is an excellent voice actress.” - Sr. Copywriter, Radio Station

Actuals Lanka (Pvt) Ltd developed a database solution for a tourism firm. The firm was originally doing work with receipts manually and needed to automate the process. The firm is happy to work with Actuals Lanka (Pvt) Ltd.

“They gave us what we wanted and told us to call them if we need anything.” - CEO, Tourism Firm

Apex Global provided lead generation services for a marketing solution. They used Google Ads and processed inbound calls. The team successfully generates qualified leads.

 “The team can manage themselves and has clear experience in their field.” – CEO, Marketing Solution

In collaboration with a global tech company and government organizations, JMK Infosoft Solutions Ltd. captured service record data from various files, registrars, and documents. Their data entry support helped digitize key information in a centralized server as expected.

"All the work has been done in the best manner, and the ongoing work is also going on smoothly as per our plans." – Operations Manager, Global Tech Company

Cobra Legal Solutions provided a legal framework for a financial services company that resolves several office issues and allows the company to more effectively receive new clients. The company has reported positive results with no significant setbacks throughout an eight-year partnership.

"They are unique and innovative. They can make things better for their clients." - Finance Director, Financial Services Organization

Capital Accounts LLC worked with a medium-sized company to collect their overdue balances. Capital Accounts LLC made an average of 80 calls a day and managed to save the company 40% of their earnings through their collection services.

"I think the quality of Capital Accounts is outstanding. They also appear to be environmentally friendly." - Administration Director, Medium-sized Company

Erageneration managed campaigns and generating leads for a digital marketing agency. Erageneration's high-quality work boosted their brand awareness. The work has led to a lasting partnership between the two. 

"It has been great." – Owner, Digital Marketing Agency

MCVO Talent Outsourcing Services provides photo editing services for a photography company. They've edited photos for 232 events.

"It’s been very successful because the turnaround time is amazing." – Owner, Photography Business

iScribed provided proofreading services for a media firm in Texas. The client needed detailed editing and review to ensure they maintain their industry position, and found iScribed's transcription agents especially competent. They especially appreciated iScribed's competitive prices and quick execution of submitted tasks.

"I truly believe they are all competent and I have no problems trusting them with my data." — Owner, Media Company

SKALAR was hired by an insurance brokerage to assist with its CRM and ERP systems. SKALAR integrated the client's previous two CRM solutions and its other ERP and accounting systems into one consolidated CRM platform with telephone, ERP, and other tools.

"We’ve increased our productivity threefold, and all client information (calls, SMSs, notes, meetings) is now stored in one place." — CIO, Insurance Brokerage

Eldeot Info collaborated with a software company to design a system of patient records for a large client in the healthcare industry. They helped enter data into the system and recruit a healthcare data expert. The client is pleased with the new software.

“Their experience was essential for identifying the crucial points of our requirements.” – CTO, Software Company
 

Before Hello worked with a software developer to establish lead generation and appointment settings to help the developer target potential business interests. The client was overwhelmed with the results of the partnership. 

“Before Hello scheduled over 30 appointments, delivering an excellent ROI. We received so many leads that we had to pause the campaigns while we closed deals.” – Business Developer, Software Developer

Unit One provided additional development for a software development house. Using various technologies, including PHP and Ajax, they created front- and back-end solutions. Their other projects included web and mobile app development. The client is pleased with their project management skills.

“Both their development and management teams are comfortable to deal with and proactive. They’re highly responsive and, thanks to their team’s size, they’re flexible whenever we need something urgent or we have to change course.” – Founder, Software Development House
 

Support Hero provided outsourced administrative tasks for a consumer products company. The team worked with orders, emails, and other tasks as needed. They were available around the clock and saved their client both time and money.

The Growth Agency partnered with an IT service outsourcing company to aid them in the FortiGate firewall device process in Brazil. They provided the client with coordination between local suppliers and communication with the data center engineers to ensure a smooth process.

“It has been an honor to work with someone like Fares. He went above and beyond the task. I want to work with this vendor again.” – Operations Manager, Telecommunications Company

Orpiv recently worked on social media marketing for a professional services company. They provided campaigns to boost customer engagement for that client. Orpiv provided the client with a 12.5% daily growth of followers, which equated to 2,500 to 12,500 after the project.

“They do what they say! Our sales increased with the efforts they put in our project. They are professional guys and have good understanding of the job.Our experience with them was wonderful. The service we received was great.” – Project Manager, Professional Services Company

Tech Fi Technologies developed a website for a P2P renting platform. The platform was looking to outsource development work for their website. The site now serves as the backbone of the company.

“The best thing was, the founder of this company Mr. Mayank always asked my feedback and was involved in the complete process.” - Founder, P2P Renting Platform

SmartPA provided BPO and lead generation services for a franchise consulting firm. Their team answered phone calls and served as the face of the partner's business by being personable, talkative, and exemplifying company culture. They've helped renew contracts for the partner's key clients as a direct result of their efforts.

"Partnering with them has been a great way to develop our team. The onboarding process is very seamless." –CEO, Franchise Consulting Firm

Grau & Associates provided management services for a regional center. The center needed assistance in managing the association as a whole. So far, there have been no complaints, and the center is satisfied with the results.

“The quality of their work has been excellent.” - President, Regional Center
 

Trace Software developed a website for an e-learning academy. They built the WordPress website, included my plug-ins, and provided SEO services.

"The website was great, and they even took the initiative to implement suggested improvements to the website." –Owner, E-Learning Academy

Seologist was hired by a Mortgage Company to overhaul the Company's website and edited the search terms to organically generate leads. The Company saw an increasing number of calls and customers. Seologist's SEO work landed the Company's brand on the first page of Google through more and more search terms. 

"Their SEO work helped us attract new customers, new employees, and propelled our brand in the industry." - President and Co-Founder, Mortgage Company 

Sonnecto provided staff augmentation services for an IT school. The school was expanding their programs and needed someone to facilitate their IT needs. Sonnecto helped reduce the burdens of the school.

“Their ability to adapt to and solve problems via new solutions is great.” - Head of Operations, IT School

MENA Software worked with a digital design agency to help create the company's platform. MENA Software also managed and ran quality assurance. The customer acknowledged MENA Software’s dedication to the project and ability to collaborate.

"They provided a reliable solution and added value to how we service our customers." – Creative Director & Managing Partner, Digital Design Agency

A fabric printing startup hired Gravita Infotech to develop their online platform. The client already had software for the platform and the team created the website. The client appreciated their responsiveness throughout the development process.

"Gravita Infotech has just really been on top of it, and they've been very helpful. " — Founder, Fabric Printing Startup

Hispano Language Advisor provides translation and dubbing services for an anime film studio. The team works with both Spanish and Portuguese to deliver successful and accurate solutions. 

"One of the main reasons we continue to use them is that they’re very easy to work with and they work with our style really well." — Production Manager, Anime Film Studio

Bay Business Group worked on payment processing for an IT company. The client was appreciative of their work throughout the project.

“This service is necessary for the company, and we are very satisfied. It helps us save time and money.” – Director, IT Company

Sara Arnold Copywriting and Creative develops content highlighting client case studies for a premium website development service. They also develop internal communications including video scripts. Their work has been well-received.

"It surprised even me how many comments I’ve gotten from clients." –President, Premium Website Development Service

Paragon Sales Solutions provided telecommunication sales services for a property inspection company. The company wanted to improve sales without having to hire more talent. The company has since been able to work with a new client each week.

“They’re really great for small businesses and their pricing is transparent.” - CEO, Property Inspection Company

Aligned Technology Solutions provided outsourced IT support for an outdoor recreational facility. The team's responsibilities include hardware, security, and help desk management. Their services exceeded internal expectations.

"We never feel like 'just a client'. Their staff take ownership of projects and problems and efficiently get the job done." — Owner & Manager, Outdoor Recreational Facility

Working for a video processing platform for the warehousing sector, Do Sales generated leads by identifying prospective clients and scheduling meetings with them. They also supported targetted campaigns and reported weekly on their progress. Internal stakeholders praise them for the quality of the work to price ratio.

"For the price and value that we get out of Do Sales, I’d highly recommend them. They’ve done exactly what they’ve promised within the right timeframe. It’s all high-quality work."

Hul Hub provided web and marketing solutions for a used car seller. The seller needed a website to attract more customers on the Internet. The site has increased overall visits and conversion rates through the years.

“We are very satisfied with our experience with Hul Hub and we will continue to work for them in the years to come.” - Director Marketing, Used Car Seller

Appmakery provided web development services to a tech startup. They developed the front and back-end along with carefully crafted design functionalities. Appmakery also provided technical support when needed.

"I know that Appmakery can build websites, but they are far more powerful than just a web company. There is some serious know-how over there." –CEO, Tech Firm 

Task Virtual performed a variety of services for a healthcare firm. They assisted with payroll, data entry, and other personnel services. With a driven approach to each assignment, Task Virtual was extremely helpful. 

"They are competent, provide good customer service, and have an easy interface." — CEO, Healthcare Company 

Bodhi Global Solutions handled administrative and legal processes for a manufacturing company. They handled over 70% of the client's administrative work from legal process outsourcing and litigation support, to contract and document review and management, among other services.

"Their strengths are quality, fast performance, rapid adaptability with the working group, and a great analysis of the information." — Director, Manufacturing Company