Top 100 Business Processes Outsourcing (BPO) Companies

A social media agency partnered with Legal IT Group in order to develop a privacy policy, terms of use, and services agreements for the company.

"Their work desires 5 stars."

Talk2Rep handled the high volume of customer service requests and calls for a business services firm to improve their business processes. They provided call center services, social network management, online chat, and social responsibility services.

"They are excellent. Customers evaluate their experience with the operators in a positive way. Very rarely is there a margin of error or customers dissatisfied with the attention provided." – HR Executive, Business Services Firm

Genesis Support Solution LTD provided call center services for a business services company. The team handled in- and outbound calls, documentation of every transaction, and customer's needs.

"She was very professional in her work and carried out all I required for Genesis Support Solution LTD."

A Digital Marketing Company tapped Global Outsourcing Solutions' call centers and facilities to do cold-call and lead sourcing outreach. They would call leads and establish an introduction for the Company and then transfer the call to the Company's sales team to close. Through this engagement, the Company has seen high closing rates.

"They’re very flexible and allow us to be 100% involved. They don’t just see me as a client, they see me as a part of the team." - Project Manager, Digital Marketing Company 

A research institute wanted to develop a solution that would allow them to manually tracking of cells in microscopy videos. They partnered with Mindy Support to provide the solutions to achieve those goals.

"They provided highly efficient operators at a profitable price."

Leadroot generates leads for a virtual assistant company. They led a cold-calling campaign to create leads and meetings with targeted companies. They also advise on blogs to target. The project is ongoing.

"I've never worked with a company where I've been so comfortable with what I'm putting in and getting out."

AnswerFirst provided seasonal call answering service for a legal firm with 300 daily inbound calls. They were efficient and saved the client $200 per month. 

"The efficiency is the main strength." — Manager, Legal Firm

A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

"It's money-saving." – VP of IT, Government Organization

Premier BPO provided virtual backend administrative services for an IT company. Their team developed interfaces with custodians, vendors, IT staff, and other employees. Their work optimized workflow, saving time and money.

"They are great at working with customers."–IT Executie, IT Company

Daythree Business Services provided a group of outsourced telemarketing employees. Their team helped manage contract negotiations. 

"The account managers are very cooperative and responsive."

Intellink provided data annotation services for a business intelligence solution provider. They annotated data comparing spatial images from space and localized information about environmental pollution. The work met expectations and was well-received by the partner.

"They delivered what they promised." –CEO, Business Intelligence Solution Provider

A spa club hired FirmsDesk to provide BPO and back-office services, such as customer service, to market the client's company.

"They're doing an overall great job."

A cybersecurity company hired Abstrakt Marketing Group to handle outbound calls. 

"They appeared to have good systems internally."

CC Capital Group provides an outsourced cold-calling sales team for a K–12 mental health organization. They make calls and schedule follow-up appointments.

"CC Capital Group is extremely helpful so everything is smooth and easy."

Virtual Employee worked with a call center company to supply virtual assistant services that would assist the client in reducing redundancies while streamlining its tasks. The client was particularly pleased with Virtual Employee's communication and data entry processing tools. 

"They offer great savings and are cost-effective." - Executive, Call Center Company

Numa has provided call-answering services for a student housing building. Their team set up a sophisticated text-notification system to enable the client to respond to after-hours calls in a timely manner.

“Numa’s process is seamless, and it allows me to troubleshoot quickly and in real-time.”

InTouch provides after-hours inbound voice support for a local consumer business. The client wanted to use an outsourced inbound team but preferred to keep their operations as close as possible for convenience. InTouch responds to calls and takes messages outside of the client's operating hours, helping them deliver on more leads.

"They are quick to respond and take accurate messages." — Senior Finance Manager, Mid-size Firm

Acelerar Technologies worked with an IT company to assist with payment processing and facilitate the sales process for customers. The client reports that Acelerar is well organized with competitive prices and an emphasis on communication. Acelerar saves the client up to 12% of what it would spend with other companies.

"[Acelerar gives us] savings in plans and services, excellent communication at all times, and well-protected data." - Senior Adminstration Manager, IT Company

Callboxs provides business & digital marketing services for a construction company. The team handles the customer service, digital marketing, and SEO needs of the client.

"Their team is completely immersed in working with us."

PREMIUMHELP was hired for SEO services for a consumer products company. They provided a VA that improved the Google search rankings and generated organic traffic. The VA managed other marketing tools, as well.

"The skills and efficiency of my VA were commendable."

Concert 8 Solutions Inc. has created live chat support for a newspaper company. This platform allows users to inquire about the client's services and offerings thru Facebook messenger. 

"Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns available."

Bottleneck Virtual Assistants helped a digital marketing agency by taking charge of daily tasks surrounding project management, sales and administrative support in order to relieve some of the workload. The client appreciated the team's proactive approach, easy scheduling and well-planned process.

"They’ve proactively addressed every one of my concerns, which makes this collaboration a breeze compared to the other firms I've interacted with." – Presidnet, Digital Marketing Agency

Conversational provides call center services for a nonprofit organization. They take messages and forward them to the client's email. The goal is to respond to all inquiries and get accurate information.

"Their most impressive part is the reliability and promptness of services provided consistently."

MoveUp Solutions assisted a safety education company with business management and web development efforts. In addition to this work, they advised the client to globally expand. Following their guidance, the company was able to conduct Occupational Safety and Health Administration (OSHA) training in China and audits in U.S. facilities owned by Japanese firms.

“Their command of English and knowledge of web design were excellent. I would use them again.” — Partner, Safety Firm

AMD Digital has launched marketing campaigns for a petroleum distribution and marketing company. They develop strategies to help improve the company's engagement with audiences and drive sales.

"They are extremely data-driven, and most of their decisions are based on the numbers they have shown us."

Telework PH works as a marketing agency's virtual assistant team. Their main tasks involve scraping names and company data, which would be repurposed for marketing and sales initiatives.

"They do what they say they're going to do. That warrants 5 stars."

MoreMeetings.com provided lead generation services for a data analytics company. The team sets up face-to-face business meetings with new clients.

"They’re the best vendor I’ve ever had the opportunity to work with." – Former Global Account Manager, Data Analytics Company

Synjones provides ongoing outsourced data entry services. The agency is responsible for processing hundreds of thousands of express documents per day.

"We are satisfied with their service ... [and] we believe they will also make any future client satisfied."

PCN serves as an after-hours emergency answering service for multiple homeowners’ associations. They answer and forward calls to appropriate departments and also record them for documentation purposes.

“They always care about their customer."