Triniter BPO
visit site- $5,000+
- 1,000 - 9,999 employees
- Miami, FL
Triniter is a BPO service company based in Miami, with offices in Chatrapatti, India and Davao City, Philippines. The company, founded in 2015, has more than 500 employees and provides voice services and non-voice BPO/back office services to small and midmarket companies.
Client Insights
Industry Expertise
100%
Client Size Distribution
Small Business (<$10M) 50%
Midmarket ($10M - $1B) 50%
Common Project Size
$10K-$49K 11 projects
<$10K 7 projects
$50K-$199K 2 projects
Clients
- WoodBows
Highlights from Recent Projects
Triniter BPO was hired by Answering Services, an outsourcing company, to handle outbound calls. The project involved reaching out to leads and discussing the real estate properties for sale. The CEO of Answering Services, who was the main point of contact, chose Triniter BPO based on positive reviews and recommendations. Since the start of the engagement in July 2019, Answering Services has invested $25,000 in the partnership, which continues to be fruitful.
The LearnDash Academy Non-Profit organization engaged Triniter BPO for a mobile app development project. The app was designed to automate outreach efforts on social media and through email campaigns. Triniter BPO was chosen after passing a three-round test and was tasked with completing four features within three milestones over six months. Despite a limited budget, LearnDash Academy managed to hire a backend and a front-end developer, both managed by a team lead.
Autowash Today, a car wash and design services company, sought the help of Triniter BPO for 24/7 customer support. The BPO company was given a script to follow for answering customer queries and scheduling appointments. The partnership, which started in February 2021, involved three people from Triniter BPO's team and has seen an investment of around $25,000. The engagement continues to be successful, with Triniter BPO effectively handling customer support for Autowash Today.