Triniter BPO
visit site- $5,000+
- 1,000 - 9,999 employees
- Miami, FL
Triniter is a BPO service company based in Miami, with offices in Chatrapatti, India and Davao City, Philippines. The company, founded in 2015, has more than 500 employees and provides voice services and non-voice BPO/back office services to small and midmarket companies.
Client Insights
Industry Expertise
100%
Client Size Distribution
Small Business (<$10M) 50%
Midmarket ($10M - $1B) 50%
Common Project Size
$10K-$49K 11 projects
<$10K 7 projects
$50K-$199K 2 projects
Clients
- WoodBows
Highlights from Recent Projects
Triniter BPO completed a project for Autowash Today, a carwash and design company based in New York. The company sought a 24/7 customer support service, which Triniter BPO provided. They were given a script to follow and were responsible for answering customer queries, scheduling appointments, and providing overall customer support. The partnership, which began in February 2021, involved three team members from Triniter BPO and cost around $25,000.
In another project, Triniter BPO was hired by LearnDash Academy Non-Profit organization to develop a mobile app for their outreach campaigns. The app was designed to identify potential profiles on social media and send custom messages. It also assisted with email campaigns. The project was divided into three milestones over six months, with one backend developer and one front-end developer from Triniter BPO working on it. The company was chosen after a three-round test and was found through a Google search for affordable app development companies.
Triniter BPO also partnered with Answering Services, an outsourcing company, to provide outbound call services. The project involved calling leads to discuss real estate properties the company was selling. Triniter BPO was given scripts to follow and the CEO, Mario, was the point of contact. The partnership, which began in July 2019, cost $25,000 and is ongoing. Triniter BPO was chosen based on good reviews and a word-of-mouth referral.