The Best BPO Services

Looking for a top BPO firm?

Growing a business, while exciting, gives you a real insight into the complexities of a full-functioning organization. Specifically, you find that some business processes are incredibly taxing – they are time-consuming and costly but need to be done.

That's why we've created this list of the best business process outsourcing services for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business.

List of the Best BPO Services

  • 101

    @liveconx

    @liveconx is a telecommunications firm in Cornwall, Canada. Founded in 1978, they have at least 50 employees that serve clients in the education, healthcare, and retail sectors. @liveconx provides voice services and non-voice BPO and back office services.  Established in 1978, they have just over 50 employees. Their services consist mostly of voice assistance outsourcing and back-office processing, such as data entry and other similar tasks. 

    Notable Project

    @liveconx provides appointment management and voice scheduling for an IT infrastructure firm. The client wanted to speed up their bookings and had to outsource to a team with the right skills. @liveconx took over the client's appointment system, establishing a more efficient workflow that enabled the client to better serve their customers.

    " I am very confident in their services. They save us about $10,000 a year." — Executive, IT Firm

    Former clients
    Dundas & Glengarry
    National Capital Commission
    Belfor Restoration
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Cornwall, Canada
    4.0
    4.0
    3 Clutch reviews
    Awards

    Canadian Call Management Association Award of Excellence

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  • 102

    SalesRoads

    SalesRoads is a B2B appointment setting and lead generation provider based in Coral Springs, Fla. that was established in 2006. Their team of more than 30 employees offers sales outsourcing and telemarketing services.

    Notable Project

    SalesRoads provided outbound call services for a marketing agency to generate more leads and increase sales. Their team conducted a discovery period to garner information about the business and created a custom script. Their work provided a significant ROI.

    "Overall, sales have increased in triple digits since the start of our collaboration.​" – Sales Director, Marketing Agency

    $ $ $ $ $
    equalizer $10,000+
    group50 - 249 Employees
    place Coral Springs, FL
    4.9
    4.9
    14 Clutch reviews
  • 103

    PATLive

    PATLive is a voice services provider based in Tallahassee, Fla. and founded in 1990. They specialize in voice services. They offer support in multiple languages, customizable scripts, video calls, and text messaging.

    Notable Project

    PATLive provided an answering service for a single employee MMA Academy. They screen all calls coming into the client’s business, and email them whenever they receive a call, allowing the client to focus on their work. The client was very happy with the service and said that it allowed them to operate on a tight budget. 

    “It's been working well, and every interaction with them is pleasant. It's been running smoothly, and they're doing exactly what I need.” – Owner, MMA Academy
     

    Former clients
    Brovil Associates LLC
    New England Hypnosis & Weightloss
    MZ Real Estate
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Tallahassee,
    4.9
    4.9
    7 Clutch reviews
    Awards

    1996, 1997, and 1998 Inc. 500 Company

  • 104

    Nexa

    Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.

    Notable Project

    Nexa provided virtual assistant services for an advertising agency. The team processed incoming calls for both local and national campaigns. They were responsible for intake services and lead generation as well. 

    "They are competent, confident, and compassionate for each call." – CFO, Advertising Agency

    Former clients
    Whitehardt
    Skupin Law Group
    Triple A Plumbing & Jetting
    Baselayer
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Phoenix, AZ
    5.0
    5.0
    1 Clutch review
  • 105

    Grindstone

    Grindstone is a business development company located in Ellicott City, Md. Since 2003, their team of nearly 15 has been specializing in voice and BPO services in different industries including retail and financial services.  

    Notable Project

    Grindstone provides telemarketing services for a large bank. The client found Grindstone fast and efficient, and their business has improved since working with them.

    "They provide the best telemarketing software that we have ever had. It provides great services for us." —Business Development Director, Large Bank

    Former clients
    CSC
    Healthsoft Solutions
    Marc Brick Display
    APR Supply
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Ellicott City, MD
    4.3
    4.3
    2 Clutch reviews
  • 106

    OWORKERS

    Oworkers is a data entry outsourcing company based in London, with offices in Bulgaria, Madagascar, Cairo, and Hong Kong. The company, founded in 2012, has a staff of more than 200 that enables them to provide multi-lingual data entry and categorization, data annotation, and content moderation services to various companies. 

    Notable Project

    Oworkers monitored and managed the app of a Live Streaming Platform. They were able to improve the platform for users who come from various regions.

    "The quality of services experienced by users has increased." - Service Operations Specialist, Live Streaming Platform 

    Former clients
    Xerox
    Zalar
    Back Market
    Appen Figure Eight
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place London, United Kingdom
    5.0
    5.0
    1 Clutch review
  • 107

    Softfile

    Softfile is a BPO services corporation founded in 1988. Based in Sacramento, Calif., their team of about 20 employees specializes in Non-Voice BPO/Back Office Services and voice services. The industries they focus on are financial services, legal, healthcare, and medical. 

    Notable Project

    Softfile provided a health company with document and data management services. They helped the client avoid a large backlog of content, and boosted their content efficiency and accuracy.

    “They provide services with a huge amount of accuracy so we don’t have to hire extra people.” – HR Director, Health Company

    Former clients
    The County of Sonoma
    KVIE Public Television
    CA Secretary of State
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Sacramento, CA
    4.3
    4.3
    3 Clutch reviews
  • 108

    Morph

    Founded in 2015, Morph is a call center based in Belgrade, Serbia. They have over 50 employees that work primarily with small businesses based in the United States. They specialize in claims processing, customer service, and data entry.

    Notable Project

    Morph works with a credit card processing company to provide ongoing customer service support. Their work has made the client's workflow more efficient.

    "They perform well and offer their services at an affordable price." – President & CEO, Credit Card Tech Company

    Former clients
    Cross Country Movers
    Merchant Chimp
    InfoNetworks
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Belgrade, Serbia
    5.0
    5.0
    3 Clutch reviews
  • 109

    IntelligentBee

    IntelligentBee is a software company that's headquartered in Iasi, Romania with a second office in Wilmington, Del. The team serves small and midmarket business clients. Founded in 2010, IntelligentBee specializes in custom software development, web development, web design, and mobile app development.

    Notable Project

    IntelligentBee developed email marketing and SaaS solutions. The first gave users content creation capabilities and the latter included custom integrations. They streamlined communications in a self-sufficient and productive approach. 

    "They have created an environment that makes employees happy to be working for the company. This certainly shows in IntelligentBee’s productivity and ability to be flexible, quick, and high-quality."– VP of Support and Business Operations, Communication Platform

    Former clients
    Snug.co
    creativeems.com
    Music Training Center
    StudyEnjoy.com
    $ $ $ $ $
    equalizer $10,000+
    group50 - 249 Employees
    place Iasi, Romania
    4.8
    4.8
    4 Clutch reviews
  • 110

    Morae Global

    Morae Global is a legal consulting and solution providing firm that has offices in Hong Kong, Switzerland, Banglore, India, London, Washington, DC, and New York City. Founded in 2005, Morae Global's team of 133 employees offers non-voice BPO/ back office services, and voice/call center solutions to their clients.

    Notable Project

    The team at Morae Global partnered with a legal firm in order to provide back-office services to the firm. Morae Global provided back office and data entry services to the client. The firm handles most of the client's data entry tasks and legal documents. The client was very pleased with the work done by the team at Morae Global. 

    "We have increased our ability to handle cases and clients in a more expedited manner...They do a great job. We're happy." — Director, Legal Firm 

    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place New York, NY
    4.2
    4.2
    3 Clutch reviews
    Awards

    British Legal Award (2014) , Best in Biz Award , Stevie Award

  • 111

    VSA Prospecting

    VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.

    Notable Project

    VSA, Inc. provided lead generation and appointment setting services for a software company. The client wanted to identify business owners that they could potentially partner with. VSA, Inc. conducted research and developed a list of potential companies, and set up meetings for the client with the C-Suite individuals of those companies. After working with the company, the client received new business. 

    “VSA exceeded our expectations, successfully delivering qualified leads that led to new business.” — Director of Business Development, Software Company 
     

    Former clients
    Healthcare Administrative Partners
    Care Logistics
    Edwards Life Sciences
    School Wise Press
    GrapeSEED Language Development
    $ $ $ $ $
    equalizer $10,000+
    group50 - 249 Employees
    place Haddonfield, NJ
    4.9
    4.9
    19 Clutch reviews
    Awards

    Stevie Bronze Winner: Company of the Year Award for Women in Business , in Business Services (2018) , Philadelphia Region’s Best Places to Work (2018) , Inc. 5000: Fastest Growing Private Companies (2018) , Philadelphia Area’s 100 Fastest Growing Firms (2018)

  • 112

    Acelerar Technologies

    Acelerar Technologies is a KPO firm based in Noida, India. Founded in 2010, Acelerar's team of 270+ employees provides non-voice BPO/back office services and voice/call center services to clients around the world.

    Notable Project

    Acelerar Technologies worked with an IT company to assist with payment processing and facilitate the sales process for customers. The client reports that Acelerar is well organized with competitive prices and an emphasis on communication. Acelerar saves the client up to 12% of what it would spend with other companies.

    "[Acelerar gives us] savings in plans and services, excellent communication at all times, and well-protected data." - Senior Adminstration Manager, IT Company

    Former clients
    RCI
    NeuroPower Group
    Sandercok & Cowie
    Chukka
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Noida, India
    4.1
    4.1
    5 Clutch reviews
  • 113

    Pac Biz

    Pacific Business Services is a call center services company based in Phoenix, Arizona, that was founded in 2013. Their team of 121 that provides voice, non-voice business processing outsourcing (BPO), and transcription services. 

    Notable Project

    Pacific Business Services curates inbound calls for a financial services company. Their team develops personalized scripts and phone calls to generate organic interest. Their work allows the company's marketers to dedicate more time to outbound sales calls.

    "We are more efficient. Sales numbers have been up every month." — CEO, Financial Services Company

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Phoenix, AZ
    4.5
    4.5
    1 Clutch review
  • 114

    Rozlin Financial Group, Inc.

    Rozlin Financial Group, Inc. is a licensed and bonded collection agency founded in 2008 in Sycamore, Ill. with no more than 50 employees. They offer voice services and back-office services for small and mid-market firms alike.

    Notable Project

    Rozlin Financial Group, Inc. provided collection services for a surgery center. The center has Rozlin Financial Group, Inc. collect from uncollectible accounts. The center has had success with collections thanks to Rozlin Financial Group, Inc.’s assistance.

    “Workflow is great. They communicate very well and are super efficient and responsive.” - Administrative Assistant, Surgery Center

    Former clients
    Petland
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Sycamore, IL
    4.0
    4.0
    2 Clutch reviews
  • 115

    OptimumSource

    Optimum Source is an outsourcing agency that's headquartered in Pasig City, Philippines; they also have an office in Cebu City, Philippines. Clients are in a range of sectors including IT, manufacturing, and media. Services include HR consulting and outsourcing, voice services, and non-voice BPO and back office services.

    Notable Project

    Optimum Source Inc. managed a manufacturing company's data security services. They worked more efficiently than the client's in-house back office personnel. Outsourcing saved the company $2,000 per month. 

    "The pros are that they are a bonded company protecting information. They are a company that has complete expertise in this functional area of business." — Senior Sales Manager, Manufacturing Company 

    Former clients
    ASX
    FTSE
    Nasdaq
    Fortune 500
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Pasig City, Philippines
    3.9
    3.9
    4 Clutch reviews
  • 116

    Reps Direct

    Reps Direct is a back-office service provider headquartered in Las Vegas, Nevada. Founded in 2015, their team of 7–8 employees assists small to mid-sized clients with their daily administrative and customer support operations. Over 70% of the clients they serve are e-commerce businesses, and they specialize in answering services, order processing, and inbound appointment scheduling.

    Notable Project

    Reps Direct provides customer support for an online dating website. They provided a single point of contact who handles subscription management, refunds, and cancellations during weekday business hours. Their work has largely alleviated the client's administrative burden.

    "Customer service was my least favorite part of the business and now I don't have to worry about it." — Owner, Dating Website

    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Las Vegas, NV
    5.0
    5.0
    2 Clutch reviews
  • 117

    BOSS HealthCare

    Founded in 2014, BOSS HealthCare is a BPO services provider with about 10 employees based in Chennai, India. BOSS HealthCare offers non-voice BPO/back office services, voice/call center services, and transcription capabilities to clients in the health care & medical industry. 

    Notable Project

    BOSS HealthCare partners with an IT firm, handling medical billing, which allows employees to avoid quality analysis and control. BOSS supplies these services on a large scale efficiently and responsibly.

    "They have large coverage." - Manager, IT Firm

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Chennai, India
    5.0
    5.0
    1 Clutch review
  • 118

    2ndOffice

    2ndOffice is a business process outsourcing firm headquartered in Antipolo City, Philippines. Established in 2012, they have about 100 employees that mostly works in the retail industry. They specialize in both voice and non-voice BPO, including order processing, direct response, and data entry.

    Notable Project

    2ndOffice provides seasonal voice support to a business services firm. The client needs to process a large volume of inbound calls and found it inefficient to bring in temporary employees. They consistently deliver a high level of performance, saving the client thousands monthly on staffing and administrative costs.

    "They are essential to our business." — Marketing Associate, Business Services Firm

    Former clients
    Jay Factory
    Influence Tree
    AVID Logistics
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Antipolo City, Philippines
    5.0
    5.0
    1 Clutch review
  • 119
  • 120

    DataPlus

    DataPlus is a development and data entry agency in Hiram, Ga. Founded in 1992, they have at least 50 employees that serve clients in the healthcare, financial services, and business services sectors. DataPlus provides voice services and non-voice BPO/ back office services. 

    Notable Project

    A consumer products company hired DataPlus for their data entry & cleansing services. Using their services, the company's workload reduced by about 60%. DataPlus was up to the company's standards.

    "I believe that they help the company maintain deadlines; they respond quickly." — Administration Associate, Consumer Products Company

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Hiram, GA
    4.4
    4.4
    7 Clutch reviews
  • 121

    Evoice

    Evoice is a phone services firm headquartered in Los Angeles California, that was established in 1995. Their team of over 1,000 employees offers voice services, transcription, inbound appointment scheduling, and virtual receptionist services.

    Notable Project

    Evoice provides inbound call management and support for an education firm. Their team took over customer requests and some administrative functions to increase convenience and ease financing costs. Their work improves the efficiency of their operations and the quality of their service.

    "It has made us look more professional and we never miss any important calls. It has helped us to connect with our clients and thus improved our business." — Administrator, Education Firm

    Former clients
    Fire Recovery USA
    Moisture Jamzz
    Hollywood Academy of Music
    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place Hollywood, CA
    4.5
    4.5
    27 Clutch reviews
  • 122

    Staff Outsourcing Solutions

    A leading global BPO company with 45 employees, Staff Outsourcing Solutions embodies the principles of customer advocacy and efficiency. The company is based out of Cebu City, Philippines and collaborates with clients across industries from consumer products, financial services, healthcare, and retail to telecommunications. Founded in 2011, Staff Outsourcing Solutions specializes in voice services, non-voice BPO/back office services, and HR consulting.

    Notable Project

    Staff Outsourcing Solutions provided answering services and customer support to an IT firm. The company placed orders and handled the firm's customers' needs. The firm's customer satisfaction rate has risen over 25% as a result of the partnership with Staff Outsourcing Solutions. 

    "Staff Outsourcing Solutions gives us the quick responses we need." – Owner, IT Firm 

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Cebu City, Philippines
    5.0
    5.0
    3 Clutch reviews
    Awards

    Fortune 500 Company

  • 123

    Taskforce BPO

    Located in Knoxville, Tenn., Taskforce BPO is a veteran-owned company that provides clients of all sizes with labor solutions. Made up of 90 employees, the company specializes in voice services and non-voice BPO/back office services. Taskforce BPO was founded in 2015 and predominantly serves clients in the healthcare, financial services, business services, and retail industries.

    Notable Project

    Taskforce BPO offered business processes support to a utility services firm. The company provided the firm with data management, projects, telemarketing, appointment setting, and answering services. Taskforce BPO's demonstrated a commitment to deadlines and a keen ability to produce high-quality work. Their efforts make it possible for the firm to save roughly $5000-$8000 each month. 

    "Our firm's experience with Taskforce BPO has been a positive one." – Administrative Manager, Utility Services Firm 

    Former clients
    Dental Practices
    Primary Care Providers
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Knoxville, TN
    5.0
    5.0
    3 Clutch reviews
  • 124

    Cerebra LPO

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

    Notable Project

    Cerebra LPO worked with a manufacturing company in managing its legal document processing. The team provides a balance of speed and reliability that allows the client's staff to avoid long hours and focus on other priorities.

    "I am totally satisfied with the service offered by this company." - Business Development Executive, Manufacturing Company

    Former clients
    Bank of India
    CMC Limited
    ING
    Siemens
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Bangalore, India
    4.8
    4.8
    2 Clutch reviews
    Awards

    ISO 9001:2015 Certified

  • 125

    Martal Group

    Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 20 employees. They offer services in direct marketing, email marketing, and business consulting.

    Notable Project

    An IT company hired Martal Group to grow its North American client base. They assisted with the client's marketing process: designing strategy, building marketing materials, and meeting with clients. The client called the collaboration a great success.

    "We had a very good experience with them." – CEO, IT Company

    Former clients
    Incentives Solutions
    Clickworker
    Semasio
    AlgoValue
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place Oakville, Canada
    4.9
    4.9
    34 Clutch reviews
  • 126

    Stateside BPO

    Focused on industries like consumer products, non-profit, retail, and telecommunications, StatesideBPO employees around 70 people. The Fort Myers, Fla.-based team provides contact center services nationwide. 

    Notable Project

    StatesideBPO manages a manufacturing firm's inbound calling and customer service. The team uses its advertising expertise to accelerate the firm's business processes and provide top-level customer service. StatesideBPO has saved the firm roughly 20% with regards to time and monetary resources. 

    "So far, StatesideBPO's service has been excellent." – President, Manufacturing Firm 

    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Fort Myers, FL
    5.0
    5.0
    4 Clutch reviews
  • 127

    Physicians Answering Service

    Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.

    Notable Project

    Physicians Answering Service managed calls after business hours for a hospice agency. They directed calls and messages to their appropriate recipients as well as performed follow-ups. Their efficiency and ability to capture the necessary information from callers satisfied the client. 

    "They’re pretty friendly, which is key to customer service."— Clinical Director, Hospice Agency 

    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Portland, OR
    4.8
    4.8
    7 Clutch reviews
  • 128

    HelloSells

    HelloSells is a lead response service based in Portland, Oregon with over 250 members. Founded in 2015, they offer voice services and non-voice BPO/back-office services to clients ranging from startups to enterprises. They have worked in the fields of advertising and marketing, real estate, and health care, among other industries.

    Notable Project

    HelloSells was hired by a moving company to assist in handling client phone calls round-the-clock for the company at the time. HelloSells was able to provide more efficient customer service through their dedicated team of call recipients.

    "Their scripting tree only includes five basic primary situations, which is a little limiting, because you either have to leave things out or designate a second number to handle other types of situations. That’s more of a programmatic issue than a personnel one, so it’s really just an issue of how their system is designed." - Owner, Moving Company

    Former clients
    JaxInvest
    Choice Granite & Remodeling
    Quidel
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Portland, OR
    5.0
    5.0
    4 Clutch reviews
  • 129

    Uassist.ME

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

    Notable Project

    Uassist.ME provided a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. The client appreciated their dedication to their project and their reliability.

    "The team is educated and very capable in both English and Spanish. The quality of the work that their talent delivers is superior." – CEO, Property Management Firm

    Former clients
    Facebook
    Uber
    Instagram
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Miami, FL
    4.6
    4.6
    14 Clutch reviews
  • 130

    Upstream BPO

    Upstream BPO is a business process outsourcing (BPO) company founded in 2014 and based in Cyberjaya, Malaysia. With a team of over 50 employees, the company provides voice services, non-voice BPO, back-office services, and social media marketing mainly to small businesses in the IT, telecommunication, and advertising industries.

    Notable Project

    Upstream BPO assisted a telecommunications company with following potential leads and setting appointments. Other tasks included scheduling emails and helping the client follow-up with leads. Their work represented 50% of the workload which increased process efficiency and helped the client save time.

    "Their service is extremely convenient for me." – Relations Manager, Telecommunications Company

    Former clients
    Callathon Inc
    Malindo
    Sheraton Dubai
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Cyberjaya, Malaysia
    5.0
    5.0
    1 Clutch review
  • 131

    NETCAST BPO

    Netcast BPO is a call center and back-office outsourcing firm headquartered in Henderson, Nev. with offices in Atlantic City, N.J. and the Philippines. Founded in 2011, they have about 200 employees, and exclusively hires English-fluent university graduates for their offshore operations. Their services include voice support and data entry.

    Notable Project

    Netcast BPO provides outbound phone marketing for a U.S. real estate firm. The client chose them based on their strong performance for other clients and well-regarded hiring practices. Netcast BPO's phone agents perform nearly 2500 outbound calls daily with strong lead generation.

    "It is an excellent firm and I have no complaints...we have worked with them ongoing for the past three years." — Senior Marketing Manager, Real Estate Firm

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Henderson, NV
    5.0
    5.0
    3 Clutch reviews
  • 132

    Worldwide Call Centers

    Worldwide Call Centers is an outsourcing consultancy and call center network based in Colorado Springs, Colo. Founded in 1998, they have fewer than 10 employees but work with proprietary outsourcing groups depending on their clients' needs. Thye mostly provides strategic consulting with respect to outsourcing placement, but can also directly provide voice and non-voice business process outsourcing services.

    Notable Project

    Worldwide Call Centers provides inbound lead generation and voice support for a U.S. financial services firm. The client needed more detailed phone records and consistent leads on phone calls and was placed with an agency by Worldwide Call Centers. In addition to strong lead generation, the Worldwide Call Centers team saves the client around $2,000 monthly on in-house labor costs.

    "They give us much better communication...They save us about $2,000 per month." – Finance Manager, Financial Services Firm

    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Colorado Springs, CO
    4.5
    4.5
    2 Clutch reviews
  • 133

    VoiceNation

    VoiceNation is a live answering service company based in Buford, Ga. It was established in 2003 and now employs a team of 50. VoiceNation provides voice and non-voice BPO and back-office services.

    Notable Project

    A marketing company had a voice answering service that customers didn't like and often meant that the company missed out on clients because of it. VoiceNation now handles all their phone services. Their support has which improved client relations and increased the quality and number of leads.

    " When we first pushed to Voice Nation, I was shocked at how many phone calls we were getting. It turned out that we had been getting them all along, but people simply didn’t want to leave a message...I would say that we’re reclaiming about 60% of the opportunities which were lost before." — CEO, Marketing Company

    Former clients
    McDonald's
    Rolls Royce
    Dell
    Dunkin Donuts
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Buford, GA
    4.4
    4.4
    38 Clutch reviews
  • 134

    Direct Outbound

    Direct Outbound is a business-process outsourcing firm based in Greenville, South Carolina, that was established in 2012. Their team of more than 200 employees offers call-answering services, switchboard services, logistics, fulfillment support, and customer service.

    Notable Project

    Direct Outbound provides call center services for a large US retailer. Their team oversaw all customer communication operations, processed orders, recorded incoming requests, and resolved customer service issues. Their work was reliable and optimized order processing.

    "They are good listeners, provide fast customer service, and offer good products." — Sales Associate, National Retailer

    Former clients
    Trailside Supply
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Greenville, SC
    4.5
    4.5
    7 Clutch reviews
  • 135

    Octachat

    Octachat is an outsourcing agency based in Sarasota, Fla. Their small team of 7 specializes in BPO and voice services for primarily clients in the advertising industry.

    Notable Project

    A financial service hired Octachat for back office support. The client wanted great services for their software in a cost-effective way. Octachat was great to work with and very professional.

    "They provide great products...I can’t think of anything they need to improve in." – IT Executive, Financial Service

    Former clients
    Fair Property Buyers
    Red Earth Migrations
    The Bruning Law Group
    A Fair Way Mediation Center
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Sarasota, FL
    4.5
    4.5
    1 Clutch review
  • 136

    Datascribe LPO

    Datascribe LPO is a legal services and solutions provider based in Charlotte, NC with satellite offices in Whitby, Canada, and Bangalore, India. Founded in 2005, Datascribe and its sole proprietor provide non-voice BPO/back office services and voice/call center services to attorneys and law firms in the USA, Canada, and India.

    Notable Project

    Datascribe assisted a healthcare provider with medical processing services. Their work resulted in a 10% decrease in employee workload and client savings of $600 per month. Having introduced more systems, Datascribe also provides the client more accuracy in medical billings.

    "They compare well to others" - Manager, Healthcare Provider

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Charlotte, NC
    4.8
    4.8
    2 Clutch reviews
  • 137

    Abby Connect Receptionists

    Abby Connect is a virtual receptionist firm in Las Vegas. Established in 2005, the team now has 40+ employees. They provide virtual receptionist and answering services for small businesses and mid-market companies in the financial, legal, and business services industries. 

    Notable Project

    A law firm wanted to have a service to answer the phone when they weren't there and provide great customer service as well. They hired Abby Connect handles phone services and helps the law firm facilitate customer communication. 

    "I appreciate the consistency of their agents. It makes it feel like they’re in the office as opposed to being a call center." – Senior Attorney, Law Firm

    Former clients
    LUXE International Realty
    Kerfoot Financial Services
    Grant Morris Dodds
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Las Vegas, NV
    4.8
    4.8
    34 Clutch reviews
  • 138

    Insurance Support World

    Based in Victorville, Calif., Insurance Support World is a global provider of back office services. Their small team of 3 has been providing non-voice BPO/back office services and voice services to clients in various industries since 2009. 

    Notable Project

    An automotive company hired Insurance Support World for claims processing. Their work has been effective, has reduced work for their employees, and has helped with client queries. The client feels that Insurance Support World is completely professional.

    "Effective and fast business management always present in a remarkable way. This is the main benefit is offered with Insurance Support World." – Manager, Automotive Company

    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Victorville, CA
    4.5
    4.5
    2 Clutch reviews
  • 139

    AnswerConnect

    AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.

    Notable Project

    AnswerConnect provides security-oriented customer support for an IT Services firm in Florida. The client needed a provider that could handle both high volume and sophisticated customer issues, as well as save them money on operations. AnswerConnect provides contract-based consistent support, and has helped the client focus on their internal management and growth.

    "They have the ability to handle a high capacity of work. I save an estimate of 40% of time and money." — CEO, IT Firm

    Former clients
    UCLA
    Verizon
    Bank of America
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Portland, OR
    4.6
    4.6
    30 Clutch reviews
  • 140

    Davinci Virtual Office Solutions

    Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.

    Notable Project

    Davinci Virtual Office Solutions provided call services for an energy company. They supplied ongoing coverage for approximately 50 calls a day. The client appreciates the company’s efficient working protocol. 

    “They have highly trained staff for the attention of the calls and a good interface.” – President, Energy Company

    Former clients
    Verneccia Lashay Fashion and House
    ShowMyPC
    New York Cornea Consultants
    Hungry Iguana Films
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Salt Lake City, UT
    4.5
    4.5
    20 Clutch reviews
    Awards

    Mountain West Capital Network Utah 100 - 22nd Fastest Growing Company , Utah Business's Fast 50 - 26th Fastest Growing Company (2012)

  • 141

    Direct TPV

    Direct TPV is a third party verification company that specializes in BPO and voice services. With over 50 employees, the team works with various industries such as business & financial services and telecommunications. 

    Notable Project

    Direct TPV has provided customer verification for a business services company for the past three years. The client says that their cost and quality of work are extremely strong. 

    "They save us about $70 per month." —Business Development Executive, Business Services Company

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place ,
    5.0
    5.0
    1 Clutch review
  • 142

    Leadium

    Leadium is a voice services firm based in Alexandria, Va., with an additional office in Kiev, Ukraine. Founded in 2016, the team of 100 specializes in email marketing, market research and CRM consulting and SI. They work primarily with small business clients, mostly in the IT industry.

    Notable Project

    Leadium worked on Lead Generation for a startup incubator. They conducted market research to identify target audiences and drive leads for third-party startup partners. In addition, the team structured an outreach program that booked appointments and launched outbound sales. Overall, the client was impressed with Leadium's work. 

    “We saw immediate returns in the form of responses and appointments, and we continue to receive strong leads. Multiple appointments are coming in each week. Leadium conducts ongoing research to expand our target audience and identify proper leads.” – Co-Founder, Startup Incubator

    Former clients
    Microsoft
    Sodexo
    Rydoo
    Rockbot
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Las Vegas, NV
    4.9
    4.9
    10 Clutch reviews
  • 143

    ASL BPO

    ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.

    Notable Project

    ASL provides data entry services for a legal company. The team lessens the client’s internal workload by simplifying and cleaning up their collection databases.

    "ASL is a company that offers an immediate response to any type of problem that may arise." — Finance Senior Manager, Legal Company

    Former clients
    Telamon
    Pool Guard USA
    Agnew Field Services
    Paul Anthony Real Estate
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Dhaka, Bangladesh
    4.7
    4.7
    6 Clutch reviews
  • 144

    Squeeze Media

    Squeeze Media is a voice services provider based in Orem, Utah. Their team of over 50 supports businesses of all sizes across a range of industries, such as financial services, health care, and consumer products. Founded in 2009, they also provide non-voice BPO services.

    Notable Project

    Squeeze Media provided lead generation services to a commercial insurance program company. The team focused on retargeting dispositioned leads on a variety of platforms, including email and LinkedIn. Their valuable, impactful services exceeded client expectations.

    "The consultative approach Squeeze Media takes is one of my favorite aspects of working with them." — Managing Partner, Commercial Insurance Program Company

    Former clients
    American Standard
    Optima Tax Relief
    Telarus
    Acronis
    HealPros
    $ $ $ $ $
    equalizer $25,000+
    group50 - 249 Employees
    place Orem, UT
    5.0
    5.0
    1 Clutch review
  • 145

    Extended Presence

    Extended Presence is a sales outsourcing and lead generation company based in Denver. Since 2002, their team of 21 has been specializing in voice services for clients in various industries such as information technology, education, financial services, and others.

    Notable Project

    A retail firm wanted to improve their range of outbound calls to increase sales. Extended Presence provided customer verification services for the firm. The work included appointment setting, lead generation, and more. It has been very successful.

    "They are very quick to respond and solve any problems that arrive...We save lots of time and lots of money."– Legal Executive, Retail Firm

    Former clients
    Oracle
    Microsoft
    HP
    Cisco
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Denver, CO
    4.0
    4.0
    1 Clutch review
  • 146

    Swivot BPO

    Swivot BPO is a voice services company founded in 2019 with a team of over 10 people. Based in Chatswood, Australia, they specialize in voice services, back office services, and freight forwarding. They work primarily with small and medium-sized businesses.

    Notable Project

    Swivot BPO provided outsourced customer service assistance to a food company. Debt collection was a problem that the food company needed to solve, so they outsourced Swivot BPO. The debt collection rate rose by 50% with the help of Swivot BPO.

    “They are very flexible on their approach as they can move the teams from one task (debt collection) to another (finding new clients).” - CFO, Food Company

    Former clients
    MaMa Ka'Z
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place Chatswood, Australia
    5.0
    5.0
    1 Clutch review
  • 147

    ReceptionHQ

    ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

    Notable Project

    ReceptionHQ provides answering services for a retail organization in the United States. The client wanted a robust set of tools to enable call direction and processing after an initial greeting, and ReceptionHQ exceeded their standard. Their performance helped the client resolve service issues in a quicker and more efficient manner.

    "It has performed every duty exactly as we needed it to. It is a modern tool for helping business calling needs." — Administrative Director, Retail Firm

    Former clients
    FlatFeeLandlord
    The Spencer Law Firm
    Kaye Stern Properties
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Phoenix, AZ
    4.2
    4.2
    9 Clutch reviews
  • 148

    Boldly

    Worldwide 101 is a virtual assistant company headquartered in New York City with offices in Los Angeles, France, and Northants, UK. Founded in 2009, they have a team of about 100 that provides voice and non-voice BPO/back office services.

    Notable Project

    Worldwide 101 assisted a large media company in making their processes more efficient. Their team handled the case work for their legal team.

    "They allow us to advance the work and have better communication...They provide stability within the firm." — Executive, Media Company

    Former clients
    Epicom Inc.
    CorgiBytes
    Nerd Marketing
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place New York, NY
    4.5
    4.5
    1 Clutch review
  • 149

    Intelemark

    Intelemark is an appointment setting and B2B lead generation company based in Scottsdale, Ariz. The company, founded in 1999, has more than 25 employees who provide voice and other marketing services to various companies.

    Notable Project

    A hospital consulting firm hired Intelemark to connect the firm with decision-makers within hospitals to let them know about the firm's new services link that could help cut hospital supply chain costs. This involved cold outreach and scheduling services and mailing of collateral materials. Through this engagement, Intelemark has generated millions for the firm through lead and appointment generation. 

    "The vast majority of the time, we’re able to move forward with the leads they found." - VP of Business Development, Hospital Consultancy Firm

     

    Former clients
    Dow Jones
    FedEx
    Amazon
    Pfizer
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Scottsdale, AZ
    4.8
    4.8
    8 Clutch reviews
  • 150

    eCoast Marketing

    eCoast Marketing is a marketing agencies company based in Rochester, NH. Founded in 2000, their team of 199 employees provides voice services, marketing, and direct marketing services.

    Notable Project

    eCoast Marketing developed the ideal digital solution for their software client. They created a custom, user-friendly design based on their client’s unique needs and specifications to result in flawless client feedback.

    "They're great about asking questions, open to suggestions, and eager to succeed." –Project Manager, Software Client

    Former clients
    Juniper Networks
    Consumer Products
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Alpharetta, GA
    4.9
    4.9
    4 Clutch reviews
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