Top 100 Small Business Answering Services
The Best of May 2025Looking for a top small business answering service?
Answering services can play a key role in the success of a business. This support service can minimize customer service expenses.
Check out our directory of Small Business answering services companies. Browse reviews and ratings and scan by industry or specialty to find the company that's the best fit for you.
List of the Best Small Business Answering Services Companies
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1$1,000+1,000 - 9,999 employeesWilmington, DESupportYourApp is a Customer Service Outsourcing company based in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina. The large company was launched in 2010. Their team provides Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Data Annotation Services.Read More
Clients
Mastercard Calm Kofax MacPawIndustries
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2$1,000+1,000 - 9,999 employeesRead More
Outsource and Save, a call center company, was launched in 2019. Based in Los Angeles, California, their midsize team offers call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more.
Industries
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3$1,000+50 - 249 employeesSofia, BulgariaMarKam Solutions is a midsize phone answering service. Based in Sofia, Bulgaria, the company was established in 2021. Their team provides Call Center Services, Customer Service Outsourcing, Sales Outsourcing, and Back Office Outsourcing.Read More
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4$1,000+1,000 - 9,999 employeesChicago, ILHugo Inc. Is a Customer Service Outsourcing company. They are in Chicago, Illinois and have a large team. The agency specializes in Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Content Moderation Services, and more.Read More
Industries
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5$1,000+250 - 999 employeesWarszawa, PolandRead More
Simply Contact is an outsourcing contact center based in Dnipro, Ukraine. The contact center, founded in 2015, has more than 400 employees and provides non-voice BPO/back office services and voice services. Simply Contact serves mid-market and other-sized companies in various industries that include hospitality & leisure; supply chain, logistics, and transport; and e-commerce.
Clients
Wizz Air Office of the President of Ukraine Fareportal AirportrIndustries
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6$5,000+1,000 - 9,999 employeesLexington, KYHelpware is a Customer Service Outsourcing company headquartered in Lexington, Kentucky; Kyiv, Ukraine; Taguig, Philippines and Guadalajara, Mexico. Established in 2015, the large team specializes in Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.Read More
Clients
DoorDashIndustries
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7$10,000+250 - 999 employeesSan Pablo City, PhilippinesBig Outsource is a midsize San Pablo City, Philippines-based phone answering service. They focus on Call Center Services, Back Office Outsourcing, and Customer Service Outsourcing and were founded in 2014.Read More
Industries
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8$50,000+10,000+ employeesWei Fang Shi, ChinaWelsend is a Customer Service Outsourcing company founded in 1993. They are headquartered in Wei Fang Shi, China; Taguig, Philippines; Cheng Du Shi, China and Rizhao, China and have a large team. Their services include Customer Service Outsourcing, Call Center Services, CRM consulting and SI, and Back Office Outsourcing.Read More
Industries
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9$5,000+250 - 999 employeesHome, KSBlue Valley Marketing, a Customer Service Outsourcing company, is in Home, Kansas. The agency provides Customer Service Outsourcing, Call Center Services, and Sales Outsourcing and has a midsize team.The agency was established in 1991.Read More
Industries
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10$1,000+1,000 - 9,999 employeesHollywood, FLRemote CoWorker is a large Back Office Outsourcing company. Founded in 2013, the company is in Hollywood, Florida and Taguig, Philippines. Their services include Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, Customer Service Outsourcing, and more.Read More
Clients
AmazonIndustries
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11$10,000+10,000+ employeesPasig, PhilippinesRead More
Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.
Clients
PAYTMIndustries
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12$5,000+1,000 - 9,999 employeesCebu City, PhilippinesLocated in Cebu City, Philippines; Davao City, Philippines and Savannah, Georgia, Select VoiceCom is a large answering service. Launched in 2008, the team provides Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Finance & Accounting Outsourcing (FAO), and more.Read More
Industries
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13$1,000+1,000 - 9,999 employeesGurugram, IndiaRead More
MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.
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14$1,000+1,000 - 9,999 employeesVSynergize is a call center founded in 2000. They are headquartered in Westborough, Massachusetts and have a large team. Their services include Call Center Services, Back Office Outsourcing, Robotics Process Automation, and Generative AI.Read More
Industries
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15$5,000+250 - 999 employeesKyiv, UkraineFounded in 2017, LimTC is a midsize Customer Service Outsourcing company located in Kyiv, Ukraine. Their services include Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and HR Outsourcing.Read More
Clients
eKomi LtdIndustries
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16$10,000+250 - 999 employeesDorval, CanadaRead More
CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
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17$1,000+250 - 999 employeesPasig, PhilippinesTRU29 Solutions Inc. Is a midsize IT staff augmentation company. They offer IT staff augmentation, Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and more and were founded in 2015. The firm is headquartered in Pasig, Philippines; Pasig, Philippines and Newark, California.Read More
Clients
CaseraIndustries
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18$1,000+1,000 - 9,999 employeesSanta Monica, CALarge Customer Service Outsourcing company Boldr., is in Santa Monica, California; Pasig, Philippines; Mérida, Mexico and Tacloban City, Philippines. Launched in 2016, the team focuses on Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Employer of Record (EOR) Services, and more.Read More
Industries
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19$1,000+250 - 999 employeesOrlando, FLRead More
XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
Clients
Culinary Institute of AmericaIndustries
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20$1,000+1,000 - 9,999 employeesAlbany, NYAppointment Setter Online, a phone answering service, was launched in 2015. Their large team is in Albany, New York; Rawalpindi, Pakistan; Toronto, Canada and Los Angeles, California. Their services include Call Center Services and Sales Outsourcing.Read More
Industries
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21$1,000+1,000 - 9,999 employeesBengaluru, IndiaRead More
Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries.
Clients
MSNIndustries
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22$1,000+50 - 249 employeesScottsdale, AZRead More
Intelemark is an appointment setting and B2B lead generation company based in Scottsdale, Ariz. The company, founded in 1999, has more than 25 employees who provide voice and other marketing services to various companies.
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Dow JonesIndustries
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23$5,000+50 - 249 employeesL'viv, UkraineRead More
Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.
Industries
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24$1,000+50 - 249 employeesSugar Land, TXLocated in Sugar Land, Texas; Koronadal City, Philippines and Islamabad, Pakistan, IdeasUnlimited is a Customer Service Outsourcing company. The midsize team focuses on Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Transcription, and more. The firm was established in 2010.Read More
Clients
TravelWifiIndustries
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25$1,000+250 - 999 employeesEdinburgh , ScotlandRead More
SmartPA is the leading UK virtual assistant company, based in Edinburgh. Founded in 2008, they have over 300 employees that serve businesses of all sizes. Let SmartPA’s virtual assistants handle your and PA tasks remotely for a flexible monthly package.
Clients
Krispy KremeIndustries
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26$1,000+50 - 249 employeesChicago, ILRead More
Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.
Clients
CleanWel SolutionsIndustries
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27$1,000+50 - 249 employeesCall Masters BPO is a call center company. Launched in 2021, the team focuses on call center services. Their midsize firm is Sheridan, Wyoming-based.Read More
Industries
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28$5,000+1,000 - 9,999 employeesRead More
Triniter is a BPO service company based in Miami, with offices in Chatrapatti, India and Davao City, Philippines. The company, founded in 2015, has more than 500 employees and provides voice services and non-voice BPO/back office services to small and midmarket companies.
Clients
WoodBowsIndustries
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29Undisclosed1,000 - 9,999 employeesEdinburgh, ScotlandRead More
AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries.
Clients
GPS TechnologiesIndustries
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30$5,000+250 - 999 employeesRead More
Northern Lights Technology Development (TIANJIN) CO., LTD. Is a midsize software development firm launched in 2007. Their services include custom software development, web development, Artificial Intelligence, graphic design, and more. The agency is located in Tianjin, China.
Clients
Taylor CorporationIndustries
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