Top 100 Small Business Answering Services
The Best of October 2026Looking for a top small business answering service?
Answering services can play a key role in the success of a business. This support service can minimize customer service expenses.
Check out our directory of Small Business answering services companies. Browse reviews and ratings and scan by industry or specialty to find the company that's the best fit for you.
List of the Best Small Business Answering Services Companies
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1$1,000+250 - 999 employeesDnipro, UkraineEstablished in 2013, Simply Contact is a Customer Service Outsourcing company. The midsize team specializes in Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing. The agency is located in Warszawa, Poland; Dnipro, Ukraine; Kyiv, Ukraine and Poltava, Ukraine.Read More
Clients
Wizz Air Office of the President of Ukraine Fareportal AirportrIndustries
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2$5,000+1,000 - 9,999 employeesLexington, KYHelpware CX is a Customer Service Outsourcing company headquartered in Lexington, Kentucky; Kyiv, Ukraine; Taguig, Philippines and Guadalajara, Mexico. The large company was established in 2015. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Data Annotation Services, and more.Read More
Clients
PureCars Microsoft Google HealthCompIndustries
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3Undisclosed250 - 999 employeesTampa, FLAnswerFirst, a telephone answering service, was founded in 1998. The company provides Call Center Services and Customer Service Outsourcing and has a midsize team.Read More
Industries
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4$5,000+1,000 - 9,999 employeesKyiv, UkraineEverhelp, a Customer Service Outsourcing company, was founded in 2021. The large Warszawa, Poland-based team specializes in Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and Sales Outsourcing.Read More
Industries
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5$50,000+10,000+ employeesWei Fang Shi, ChinaWelsend is a Customer Service Outsourcing company founded in 1993. They are headquartered in Wei Fang Shi, China; Taguig, Philippines; Cheng Du Shi, China and Rizhao, China and have a large team. Their services include Customer Service Outsourcing, Call Center Services, CRM consulting and SI, and Back Office Outsourcing.Read More
Industries
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6$50,000+1,000 - 9,999 employeesMontréal, CanadaIT managed services company FlairsTech was established in 2018. The firm provides IT managed services, Custom Software Development, Application Management & Support, Call Center Services, and more and has a large team.Read More
Industries
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7$1,000+1,000 - 9,999 employeesOutsource and Save is a large call center in Los Angeles, California; Los Angeles, California; Lynwood, California and West Covina, California. Established in 2018, the team provides Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing.Read More
Industries
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8$1,000+250 - 999 employeesAfton, WYWOW24-7 is a Customer Service Outsourcing company. They are headquartered in Afton, Wyoming and have a midsize team. Their services include Customer Service Outsourcing, Call Center Services, and IT staff augmentation.Read More
Clients
The App SolutionsIndustries
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9Undisclosed250 - 999 employeesRead More
Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.
Clients
Hacking Law PracticeIndustries
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10$1,000+1,000 - 9,999 employeesHollywood, FLRead More
Remote CoWorker is a Back Office Outsourcing company. They are located in Hollywood, Florida and Taguig, Philippines and have a large team. Their services include Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, Customer Service Outsourcing, and more. The firm was launched in 2013.
Clients
AmazonIndustries
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11$5,000+1,000 - 9,999 employeesCebu City, PhilippinesLaunched in 2008, Select VoiceCom is a call center. They are in Cebu City, Philippines; Davao City, Philippines and Savannah, Georgia and have a large team. The company focuses on Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Finance & Accounting Outsourcing (FAO), and more.Read More
Industries
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12$1,000+1,000 - 9,999 employeesSanta Monica, CACustomer Service Outsourcing company Boldr. Is based in Santa Monica, California; Pasig, Philippines; Mérida, Mexico and Tacloban City, Philippines. The large team provides Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Employer of Record (EOR) Services, and more and was launched in 2016.Read More
Industries
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13$10,000+10,000+ employeesPasig, PhilippinesRead More
Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.
Clients
PAYTMIndustries
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14$1,000+1,000 - 9,999 employeesVSynergize is a call center founded in 2000. They are headquartered in Westborough, Massachusetts and have a large team. Their services include Call Center Services, Back Office Outsourcing, Robotics Process Automation, and Generative AI.Read More
Industries
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15$1,000+1,000 - 9,999 employeesGurugram, IndiaRead More
MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.
Industries
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16$1,000+1,000 - 9,999 employeesChicago, ILEstablished in 2017, Hugo Inc. Is a Customer Service Outsourcing company. The agency specializes in Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Content Moderation Services, and more and has a large team. The agency is in Chicago, Illinois and Lagos, Nigeria.Read More
Industries
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17$10,000+250 - 999 employeesDorval, CanadaRead More
CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
Industries
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18$5,000+250 - 999 employeesHome, KSRead More
Blue Valley Marketing, a Customer Service Outsourcing company, is in Home, Kansas. The agency provides Customer Service Outsourcing, Call Center Services, and Sales Outsourcing and has a midsize team.The agency was established in 1991.
Industries
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19$1,000+1,000 - 9,999 employeesWilmington, DESupportYourApp is a call center service established in 2010. Their large team is headquartered in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina. The company focuses on Call Center Services, Customer Service Outsourcing, AI Agents, Back Office Outsourcing, and more.Read More
Clients
Mastercard Calm Kofax MacPawIndustries
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20$1,000+250 - 999 employeesPasig, PhilippinesIn Pasig, Philippines; Pasig, Philippines and Newark, California, TRU29 Solutions Inc. Is an Employer of Record (EOR) Services company. The company focuses on Employer of Record (EOR) Services, Call Center Services, Back Office Outsourcing, and IT strategy consulting and is midsize.The company was established in 2015.Read More
Clients
CaseraIndustries
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21$1,000+250 - 999 employeesOrlando, FLXACT, an answering service company, was founded in 1996. Their midsize team is in Orlando, Florida and Unity, Maine. The agency specializes in Call Center Services, Customer Service Outsourcing, Back Office Outsourcing, and Staffing.Read More
Clients
Culinary Institute of AmericaIndustries
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22$1,000+250 - 999 employeesDoylestown, PAHelpSquad, a Back Office Outsourcing company, is located in Doylestown, Pennsylvania. They offer Back Office Outsourcing, Call Center Services, and Customer Service Outsourcing and were founded in 2015.Read More
Clients
Slinger BagIndustries
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23$1,000+50 - 249 employeesSofia, BulgariaMarKam Solutions is a call center company. Their midsize team is in Sofia, Bulgaria and offers Call Center Services, Customer Service Outsourcing, Sales Outsourcing, IT managed services, and more. The agency was established in 2021.Read More
Industries
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24$10,000+250 - 999 employeesSan Pablo City, PhilippinesCustomer Service Outsourcing company Big Outsource is based in San Pablo City, Philippines; Candelaria, Philippines and Santo Tomas, Philippines. The midsize team specializes in Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and Finance & Accounting Outsourcing (FAO). The firm was founded in 2014.Read More
Industries
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25$1,000+50 - 249 employeesScottsdale, AZRead More
Intelemark is an appointment setting and B2B lead generation company based in Scottsdale, Ariz. The company, founded in 1999, has more than 25 employees who provide voice and other marketing services to various companies.
Clients
Dow JonesIndustries
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26$1,000+50 - 249 employeesChicago, ILHit Rate Solutions, a call center service, is based in Chicago, Illinois and Bacolod, Philippines. The midsize team offers Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing. The firm was founded in 2011.Read More
Clients
CleanWel SolutionsIndustries
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27$1,000+1,000 - 9,999 employeesBengaluru, IndiaRead More
Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries.
Clients
MSNIndustries
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28$5,000+50 - 249 employeesL'viv, UkraineRead More
Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.
Industries
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29Undisclosed1,000 - 9,999 employeesEdinburgh, ScotlandRead More
AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries.
Clients
GPS TechnologiesIndustries
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30Undisclosed50 - 249 employeesJackson, MIAmbs Call Center, a phone answering service, is headquartered in Jackson, Michigan and Tampa, Florida. Launched in 1932, the midsize team provides Call Center Services.Read More
Clients
Cadillac Michigan State University Caterpillar MacallisterIndustries
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