Top Small Business Answering Services Companies

  • 1

    Flatworld Solutions

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

    Notable Project

    Flatworld Solutions partnered with a products business and assumed customer service and live calling duties organization-wide. The client's customers have reported 98% satisfaction rate when dealing with the team at Flatworld Solutions. The client estimates that the team at Flatworld Solutions has saved their organization over 40 hours of work. The team showed an impressive level of professionalism and customer service skills. 

    "They're dedicated to making their customers like us as successful as possible. Flatworld Solutions excels at communication and takes care to offer a pleasant customer experience." –Customer Service Director, Products Business 

    Former clients
    Yale School of Management
    The Loomis Company
    Data Infinity
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Bangalore, India
    5.0
    5.0
    4 Clutch reviews
  • 2

    Octopus Tech Solutions

    Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector. 

    Notable Project

    Octopus Tech Solutions developed a powerful BPO services solution for their e-commerce client, freeing them up to focus on expanding their brand. They designed a fully tailored voice package based on their client’s needs, garnering positive reviews as a result.

    "Although the partnership was short, they gave us a significant number of leads to process. We’re planning to start another project with Octopus Tech Solutions in the near future." – Project Manager, E-Commerce Company

     

    Former clients
    Club Factory
    Moneed
    Stephen Udoff
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Amritsar, India
    4.9
    4.9
    5 Clutch reviews
  • 3

    Moneypenny

    Moneypenny is a communications outsourcing firm based in Charleston, South Carolina, that was established in 2000. Their team of 750 employees offers a diverse range of phone communication solutions including standard answering services, switchboard services, and customer support.

    Notable Project

    Moneypenny provides 24-hour customer support for a hospitality agency to help with after-hours services. Their team works around the clock to answer customers' questions. Their work improved the agency's customer service and generated new leads.

    " We have shown a great increase of customer clientele since hiring this company." — Senior Manager, Hospitality Firm

    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place Charleston, SC
    4.7
    4.7
    12 Clutch reviews
    Awards

    Sunday Times Top 5 Companies to Work For (2017)

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  • 4

    Ruby Receptionists

    Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.

    Notable Project

    Ruby Receptionists provides voice call management for a large financial firm. Their team oversaw client requests and recorded messages to save time on administrative tasks. Their exceptional service was praised by executives.

    "They are not only willing to help my company, but they are eager to do so and they haven’t ever made me feel like my requests were unimportant." — Senior Administrator, Financial Firm

    Former clients
    Conroy Consults
    McKeen Law
    Molinar and Co.
    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place Portland, OR
    4.6
    4.6
    7 Clutch reviews
  • 5

    Wow24-7

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

    Notable Project

    Wow24-7 worked with this SaaS platform to provide outsourced support and lead qualification. Wow24-7 answers the phone, chat, and email communications from customers all day, every day. They even look for ways to help with lead generation for outbound calls.

    "Before our partnership with Wow24-7, we had no phones open for 16 of the 24 hours in a day. Now, we have 24/7 coverage." –Marketing Manager, SaaS Platform

    Former clients
    The App Solutions
    Gita Jewelry
    StudentShare
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Kyiv, Ukraine
    4.8
    4.8
    12 Clutch reviews
  • 6

    VoiceNation

    VoiceNation is a live answering service company based in Buford, Ga. It was established in 2003 and now employs a team of 50. VoiceNation provides voice and non-voice BPO and back-office services.

    Notable Project

    A marketing company had a voice answering service that customers didn't like and often meant that the company missed out on clients because of it. VoiceNation now handles all their phone services. Their support has which improved client relations and increased the quality and number of leads.

    " When we first pushed to Voice Nation, I was shocked at how many phone calls we were getting. It turned out that we had been getting them all along, but people simply didn’t want to leave a message...I would say that we’re reclaiming about 60% of the opportunities which were lost before." — CEO, Marketing Company

    Former clients
    McDonald's
    Rolls Royce
    Dell
    Dunkin Donuts
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Buford, GA
    4.4
    4.4
    38 Clutch reviews
  • 7

    Smith.ai

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

    Notable Project

    Smith.ai provided ongoing call services for a law firm. They handled inbound and outbound calls, and also managed website chat and scheduled any consultations or calls. Working with Smith.ai enabled the client to scale its client base and revenue. 

    “When a call is transferred to me, people always give very positive feedback about their experience speaking with the Smith.ai team. People have spoken about how accommodating and nice they are, which makes me feel good. It’s been very helpful in our scaling efforts.” – CEO, Law Firm

    Former clients
    Hacking Law Practice
    Wondermint
    Merchbar
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Palo Alto, CA
    5.0
    5.0
    36 Clutch reviews
  • 8

    Davinci Virtual Office Solutions

    Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.

    Notable Project

    Davinci Virtual Office Solutions provided call services for an energy company. They supplied ongoing coverage for approximately 50 calls a day. The client appreciates the company’s efficient working protocol. 

    “They have highly trained staff for the attention of the calls and a good interface.” – President, Energy Company

    Former clients
    Verneccia Lashay Fashion and House
    ShowMyPC
    New York Cornea Consultants
    Hungry Iguana Films
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Salt Lake City, UT
    4.5
    4.5
    19 Clutch reviews
    Awards

    Mountain West Capital Network Utah 100 - 22nd Fastest Growing Company , Utah Business's Fast 50 - 26th Fastest Growing Company (2012)

  • 9

    Ambs Call Center

    AMBS Call Center provides voice services from its Jackson, Mich. headquarters and additional locations in Grand Rapids, Mich. and Tampa, Fla. Founded in 1932, they have about 27 employees that serve a variety of clients in a range of sectors. 

    Notable Project

    AMBS provides 24/7 customer support for a commercial flooring company in Michigan. The client needs to maintain an emergency line for customers with water damage or other urgent matters, and saves money with AMBS answering calls. The AMBS team worked with the client to establish a workflow for responding to emergencies and make sure they could provide adequate service. The partnership has helped the client earn several jobs they otherwise may have missed after hours.

    "The level of training for each employee is remarkable. Everyone that we speak to seems to have been briefed on our business, which is important for serving our needs. Their price is also impressive." – Vice President, Commercial Flooring Company

    Former clients
    Cadillac
    Federal Mogul
    Michigan State University
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Jackson, MI
    4.9
    4.9
    8 Clutch reviews
  • 10

    Answering Service Care

    Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

    Notable Project

    Answering Service Care offers ongoing call center services for an IT technology and consulting company. This involves responding to both general inquiries and third-party clients. The team continues to excel at building a positive rapport with the client and external stakeholders.

    "They have maintained a very effective workflow." – CEO, IT Tech & Consulting Company

    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Margate, FL
    5.0
    5.0
    3 Clutch reviews
  • 11

    AnswerConnect

    AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.

    Notable Project

    AnswerConnect provides security-oriented customer support for an IT Services firm in Florida. The client needed a provider that could handle both high volume and sophisticated customer issues, as well as save them money on operations. AnswerConnect provides contract-based consistent support, and has helped the client focus on their internal management and growth.

    "They have the ability to handle a high capacity of work. I save an estimate of 40% of time and money." — CEO, IT Firm

    Former clients
    UCLA
    Verizon
    Bank of America
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Portland, OR
    4.6
    4.6
    30 Clutch reviews
  • 12

    Abby Connect Receptionists

    Abby Connect is a virtual receptionist firm in Las Vegas. Established in 2005, the team now has 40+ employees. They provide virtual receptionist and answering services for small businesses and mid-market companies in the financial, legal, and business services industries. 

    Notable Project

    A law firm wanted to have a service to answer the phone when they weren't there and provide great customer service as well. They hired Abby Connect handles phone services and helps the law firm facilitate customer communication. 

    "I appreciate the consistency of their agents. It makes it feel like they’re in the office as opposed to being a call center." – Senior Attorney, Law Firm

    Former clients
    LUXE International Realty
    Kerfoot Financial Services
    Grant Morris Dodds
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Las Vegas, NV
    4.9
    4.9
    26 Clutch reviews
  • 13

    Ansafone Contact Centers

    Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

    Notable Project

    Ansafone provided customer service representatives for a government subcontractor. The client was happy with the quality of service they provided. 

    "Their agents were always able to accommodate our requests, despite dealing with a rapidly changing environment." – Project Manager, Emergency Service Company

    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Ocala, FL
    4.5
    4.5
    1 Clutch review
    Awards

    Inc. 5000 , Excellence in Customer Service 2019 , Customer [email protected] Solutions Top 50 Teleservices Agencies 2010

  • 14

    Arise

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Notable Project

    Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

    "They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

    $ $ $ $ $
    equalizer $250,000+
    group250 - 999 Employees
    place Miramar, FL
    4.7
    4.7
    3 Clutch reviews
    Awards

    Gold Stevie Award (2018) , Silver B2B Stevie Award (2017) , IT International Business Executive of the Year (2017) , USA Industry Champion - Contact Center World (2016)

  • 15

    AnswerForce

    AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries. 

    Notable Project

    A window cleaning company was experiencing rapid growth and needed a team to help manage their overflow of client correspondence. They hired AnswerForce to provide phone answering services 24/7. In addition, the team offers online chat and calendaring services. 

    "AnswerForce provided free set up, no charge for the first 30 seconds in cases of people hanging up, as well as the ability to not work under a contract and to change the plan from month to month...I've appreciated AnswerForce's flexibility in terms of payment and setup." — Franchisee, Window Cleaning Service

    Former clients
    Handyman Matters
    Progressive Comfort Solutions
    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place Portland, OR
    4.4
    4.4
    11 Clutch reviews
  • 16

    Triniter BPO

    Triniter is a BPO service company based in Miami, with offices in Chatrapatti, India and Davao City, Philippines. The company, founded in 2015, has more than 500 employees and provides voice services and non-voice BPO/back office services to small and midmarket companies.

    Notable Project

    An online sales platform hired Triniter to provide email and chat customer support services. Despite a challenging start, Triniter provided services that met all expectations.

    "They were really approachable, flexible, and added a lot of value to us." - COO, Online Sales Platform

    Former clients
    WoodBows
    TheUKApps
    Runway Designer Wear
    Trinity Wired
    $ $ $ $ $
    equalizer $5,000+
    group50 - 249 Employees
    place Miami, FL
    5.0
    5.0
    6 Clutch reviews
  • 17

    HelloSells

    HelloSells is a lead response service based in Portland, Oregon with over 250 members. Founded in 2015, they offer voice services and non-voice BPO/back-office services to clients ranging from startups to enterprises. They have worked in the fields of advertising and marketing, real estate, and health care, among other industries.

    Notable Project

    HelloSells was hired by a moving company to assist in handling client phone calls round-the-clock for the company at the time. HelloSells was able to provide more efficient customer service through their dedicated team of call recipients.

    "Their scripting tree only includes five basic primary situations, which is a little limiting, because you either have to leave things out or designate a second number to handle other types of situations. That’s more of a programmatic issue than a personnel one, so it’s really just an issue of how their system is designed." - Owner, Moving Company

    Former clients
    JaxInvest
    Choice Granite & Remodeling
    Quidel
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Portland, OR
    5.0
    5.0
    4 Clutch reviews
  • 18

    Back Office Betties

    Back Office Betties is a virtual receptionist agency based n Scottsdale, Ariz. Founded in 2014, this company has 13 employees. Services provided by Back Office Betties are focused on voice services and receptionist work for legal firms and small businesses.

    Notable Project

    Back Office Betties provides ongoing call center services for a law firm. They take messages from callers, as well as conducting warm transfers, providing information to prospective clients, and scheduling follow-up calls. The law firm has continued working with Back Office Betties for several years due to the quality of their work.

    "Back Office Betties is the face of my company: they’re the first people that a new client talks to. People think their team is a receptionist in my office. I’ve never had an issue where someone didn’t end up hiring me because of their communication with the Back Office Betties team." - Attorney, Law Firm

    Former clients
    Various Law Firms
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Scottsdale, AZ
    5.0
    5.0
    3 Clutch reviews
  • 19

    SupportYourApp

    SupportYourApp is a customer support outsourcing company based in Kiev, Ukraine. Founded in 2010, SupportYourApp's team of more than 400 employees provides non-voice BPO/back office services and voice services. 

    Notable Project

    SupportYourApp worked with this software development company to assist with technical customer support. Their wide range of service entails taking charge of all general, pre-sales, and technical questions about the client's Windows and Mac software products.

    "Our website is featured on Shopper Approved, where around 85% of feedback is more than satisfied with support." – Marketing Director, Software Development Company

    Former clients
    Sogro
    Coppertino, Inc.
    Petcube
    Macphun
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Kyiv, Ukraine
    5.0
    5.0
    14 Clutch reviews
  • 20

    LEX Reception

    LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry. 

    Notable Project

    LexReception helps a legal services company by providing 24-hour answering services for an array of third-party clients. Their staff can schedule appointments on the call. In addition, bilingual operators are available to answer Spanish-speaking callers. The team's reliable services streamline internal workflows.

    Former clients
    Legal Translations
    The Law Office of Robert David Malove
    Hammerschmidt, Stickradt, & Associates
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Portland, OR
    4.9
    4.9
    25 Clutch reviews
  • 21

    Westpark Communications

    Westpark Communications is a business process outsourcing firm based in Houston, Texas. Established in 1968, the team of about 40 employees primarily provides voice services and non-voice BPO and back office services for the manufacturing, retail, and business services industries.

    Notable Project

    Westpark Communications provides back-office outsourcing services for a consumer products manufacturer and distributor. In order to help the client alleviate their core staff’s workload, the team took over their data entry operations. The client reports that they save over $500 in monthly costs.

    "They allow us to do more work and it's convenient and efficient." — Director, Consumer Products Firm

    Former clients
    Aries Worldwide Logistics
    Genie Concierge Company
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Spring, TX
    4.8
    4.8
    4 Clutch reviews
  • 22

    MattsenKumar LLC

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

    Notable Project

    MattsenKumar was hired to take over the responsibility of answering this products firm's phone calls. Making up 25% of the client's employees' work, MattsenKumar has been able to fulfill its role by respecting deadlines and being able to solve customers' problems 90% of the time, with efficiency increasing with every month the company stays on.

    "Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time." - Director, Products Firm

    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Woodburn, OR
    4.0
    4.0
    3 Clutch reviews
  • 23

    DIGI-TEXX VIETNAM

    DIGI-TEXX is a business process outsourcing company based in Ho Chi Minh City, Vietnam, and was founded in 2003. Their team of 49 employees specializes in back-office services, voice services, and IT strategy consulting for small business and midmarket clients in the financial services and real estate industries. 

    Notable Project

    DIGI-TEXX provided outsourcing services to an IT company. They helped the client, who was dealing with a large volume of customers, to improve their report processing efficiency. The client was very happy with the service and said that it improved their efficiency. 

    “The team is capable of handling a high volume of work while producing strong results. They deliver everything on time and adapt to our needs very quickly.” – Program Manager, IT Company
     

    Former clients
    All Nippon Airways
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Ho Chi Minh City, Vietnam
    5.0
    5.0
    1 Clutch review
    Awards

    HCA Top Software Outsourcing Enterprise ICT (2018) , Sao Khue Award VINASA (2018) , EuroCham Best Entrepreneurship Award (2018)

  • 24

    LimTC

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

    Notable Project

    LimTC partnered with a plagiarism checking software to assist them with SDR services. They provided the client with market strategy, which improved lead rates by over 400% and a customer success rate of 98%.

    “They integrated directly into our business model and made the entire process seamless. I loved the fact that they are a local company and would come and work from our office to make us feel like a single team/unit on the same mission.” –– Head Of SDR, Plagiarism Checking Software

    Former clients
    eKomi Ltd
    OneLook
    NectarDesk
    $ $ $ $ $
    equalizer $5,000+
    group250 - 999 Employees
    place Kiev, Ukraine
    4.9
    4.9
    17 Clutch reviews
  • 25

    SureCall

    SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.

    Notable Project

    SureCall offers their call center services to a food processing company. SureCall handles the customers' inquiries, concerns, and complaints, and are knowledgeable enough to answer the questions directed to them. Surecall integrated calls from various media into one reporting platform.

    "They’re knowledgeable, responsive, and open to new ideas. We have an annual check-in with their team and always find that they’re very productive in connecting with consumers. Of course, there were a few things we needed to fine-tune in our first year, but that happened quickly. Our team felt a strong sense of urgency and mobilization from them. " - Senior Director, Food Processing Company

    Former clients
    Sofina Foods Inc.
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Calgary, Canada
    4.8
    4.8
    4 Clutch reviews
  • 26

    Answering Legal

    Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

    Notable Project

    Answering Legal provides answering services for a sole practitioner law office. The team brings in one lead per month. They excel at organization.

    “I can manage my quality control more easily.” – Owner, Law Firm  

    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Nesconset, NY
    5.0
    5.0
    18 Clutch reviews
  • 27

    Numa

    Numa is an answering service based in Oakland, Calif., and founded in 2016. Their team of fewer than 50 specializes in voice services for clients ranging from small firms to large corporations in the fields of real estate, hospitality, and retail.

    Notable Project

    Numa provided text services for a salon. The salon needed a way for their clients to more efficiently communicate with them. Numa’s contributions resulted in an increase in client booking.

    “So far, we don't have any technical problem with Numa.” - Owner, Salon

    Former clients
    Emblush Beaute
    MW8 Apartments
    Potomac River Running, Inc.
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Oakland, CA
    5.0
    5.0
    5 Clutch reviews
  • 28

    MoveUp Solutions

    MoveUp Solutions is a customer support company based in Las Vegas, with a second office in Kharkiv, Ukraine. Since its founding in 2013, their team of about 25 has provided voice/call center services, HR consulting and outsourcing, and social media marketing, and much more, to mainly small-and mid-sized businesses.

    Notable Project

    MoveUp Solutions assisted a safety education company with business management and web development efforts. In addition to this work, they advised the client to globally expand. Following their guidance, the company was able to conduct Occupational Safety and Health Administration (OSHA) training in China and audits in U.S. facilities owned by Japanese firms.

    “Their command of English and knowledge of web design were excellent. I would use them again.” — Partner, Safety Firm

    Former clients
    Liberty National
    New Visions for Public Schools
    Upright Solutions
    Viabox
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Las vegas, NV
    5.0
    5.0
    2 Clutch reviews
  • 29

    CrewBloom

    CrewBloom is an outsourcing partner based in New York. Founded in 2016, their team of around 60 employees provides back-office services and voice services.

    Notable Project

    CrewBloom provided demand generation services for a sales and marketing software company. The team responded to inbound leads and called new free trial members.

    "We have been able to engage 100% more free trials in our training offerings and tripled subscription sales as a result." – CEO, Sales Software Company

    Former clients
    SalesNexus.com
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place New York City, NY
    5.0
    5.0
    4 Clutch reviews
  • 30

    Morph

    Founded in 2015, Morph is a call center based in Belgrade, Serbia. They have over 50 employees that work primarily with small businesses based in the United States. They specialize in claims processing, customer service, and data entry.

    Notable Project

    Morph works with a credit card processing company to provide ongoing customer service support. Their work has made the client's workflow more efficient.

    "They perform well and offer their services at an affordable price." – President & CEO, Credit Card Tech Company

    Former clients
    Cross Country Movers
    Merchant Chimp
    InfoNetworks
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Belgrade, Serbia
    5.0
    5.0
    3 Clutch reviews
  • 31

    Vozova

    Vozova is a BPO company based in Washington, Utah and founded in 2012. Their team of more than 50 specializes in voice services for small and mid-market businesses in the fields of financial, educational, and business services.

    Notable Project

    Vozova provided outbound voice solutions for a data solutions company. The company needed assistance with communicating with their customers. Vozova has helped run a campaign for the company for around two years.

    “Their team can make adjustments to make a campaign successful.” - Vice President, Data Solutions Company

    Former clients
    Uber
    Lyft
    Gerber
    $ $ $ $ $
    equalizer $5,000+
    group50 - 249 Employees
    place Washington, UT
    4.9
    4.9
    5 Clutch reviews
  • 32

    Contact One

    Contact One is a full-service call center outsourcing firm in Tuscon, Ariz. They were founded in 1981 and currently maintain a staff of just over 40 employees. They provide voice services to a range of clients in a variety of sectors.

    Notable Project

    Contact One provided inbound call support for a US business services firm that needed help handling demand. After partnering with Contact One, the client saved nearly 16 hours monthly on call management and customer service.

    "They are quick and thorough. There is nothing to improve." — VP of Sales, Business Services Firm

    Former clients
    Tuscon Orthopaedic Institute
    Silverado Rooter & Plumbing
    Suffolk Hills Pet Clinic
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Tucson, AZ
    4.3
    4.3
    8 Clutch reviews
  • 33

    Remote CoWorker

    Remote CoWorker is a virtual assistant outsourcing company founded in 2013 and located in Hollywood, Fla. They have a team of about 10 employees who offer non-voice BPO/back office services, along with voice, finance and accounting outsourcing, and HR services. Their client base comprises small business in the real estate, business services, IT, and telecommunications industries.

    Notable Project

    Remote CoWorker conducted calls in order to generate leads. They targeted individuals who were interested in real estate. The team managed the project well, and they offered exceptional value for money. 

    “Some campaigns have done amazing and some.” – Owner, Real Estate Company

    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Hollywood, FL
    5.0
    5.0
    1 Clutch review
  • 34

    Designveloper

    Designveloper is a software development company based in Ho Chi Minh City, Vietnam. Founded in 2013, this team of 43 offers web development, mobile app development, custom software development, UI/UX design, and voice services for clients. They work with small, mid market, and enterprise companies in the consumer products, information technology, business services, financial services, health care, and e-commerce industries.

    Notable Project

    Designveloper is building a custom file management tool for a software company. The product will let users edit and store PDF files on mobile devices and a web app. The team is using Meteor, React, MongoDB, and Node.js, and GraphQL, among other technologies, to build the platform. Though the product is not yet complete, their client has been impressed with their ability to deliver sophisticated features in a timely manner.

    Former clients
    NitroLabs Limited
    Joyn’it
    Bonux
    Walrus Education
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place Ho Chi Minh City, Vietnam
    4.9
    4.9
    6 Clutch reviews
    Awards

    Official Meteor PartnerVerified by Apollo/GraphQL

  • 35

    Mindy Support

    Founded in 2013, Mindy Support is a business services company that is headquartered in Cyprus with an additional office in Ukraine. They mainly work with midmarket and enterprise companies in the advertising, IT, healthcare, and retail industries. The team of 260 specializes in voice services, transcription, and back office services. 

    Notable Project

    Mindy Support offered their expertise to a marketing group that needed to engage with B2B companies through sources like LinkedIn. They provided cost-effect support to engage in business development for the client.

    “It’s very effective. We make great use of communications technology to bridge the time and distance gap. Their effective use of technology to make the time distance entirely irrelevant.” – Owner, Marketing Group

    $ $ $ $ $
    equalizer

    Undisclosed

    group1,000 - 9,999 Employees
    place Limassol, Cyprus
    5.0
    5.0
    7 Clutch reviews
  • 36

    AnswerFone

    AnswerFone is a voice service company based in Winnipeg, Canada with fewer than 10 members. Founded in 2020, they are experts in voice services and back-office services for small businesses in the fields of advertising, IT, and more.

    Notable Project

    AnswerFone provided voice services for a furniture manufacturer. The manufacturer didn’t have the funds to hire someone full-time and turned to outsource. AnswerFone answers the calls and messages for the manufacturer, which makes operations easier.

    “They’re great at meeting deadlines and communication.” - CEO, Furniture Manufacturer

    Former clients
    C2 Custom Furnishings INC
    Calvert Fitness
    $ $ $ $ $
    equalizer $5,000+
    group2 - 9 Employees
    place Winnipeg, Canada
    5.0
    5.0
    7 Clutch reviews
  • 37

    Call2Customers

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

    Notable Project

    A consulting firm partnered with them for outsourcing services at a fair rate. Lead generation increased exponentially with help from the client who has a solid understanding of the market.

    “Call2Customers has a solid knowledge of the American market. They understand my requirements and how to approach marketing teams over here. They’ve even made good suggestions on how I can grow my business. It shows that they care about their work enough to do additional research.” – Owner, Consulting Firm

    Former clients
    HHC Consulting Inc.
    Talkwire
    8BIT
    NEO Trip
    Verified Learning
    SES
    Rayna B2B
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place delhi, India
    3.8
    3.8
    2 Clutch reviews
  • 38

    Plaxonic Technologies

    Plaxonic Technologies is a BI firm based in Noida, India. Founded in 2013, their team of 60 serves clients in the auto repair sector. Services include e-commerce and mobile app development.

    Notable Project

    Plaxonic Technologies built a website for an auto repair company. The owner got positive reception from clients within the first week. The team is very patient.

    “I was really surprised by how much time they were willing to spend on the phone to help me.” – Owner, Auto Paint Repair Company

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Noida, India
    5.0
    5.0
    1 Clutch review
  • 39

    Easybee Answering Services

    Easybee is a virtual answering service provider based in Miami, with offices in El Salvador. Their team of fewer than 10 works exclusively with small businesses, a majority of which come from the legal or real estate industries. They specialize in non-voice BPO/back office services and voice services.

    Notable Project

    Easybee filtered spam calls from legitimate business calls for a commission advancement firm. The client says their virtual answering service fools their customers into thinking they are talking to a receptionist.

    "It’s like having a virtual assistant. We don’t have to worry about getting on the phone every time." — Manager, Commission Advancement Firm

    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place San Salvador, El Salvador
    5.0
    5.0
    3 Clutch reviews
  • 40

    Magellan Solutions Outsourcing Inc

    Magellan Solutions is a call center and BPO company from Mandaluyong, Philippines with a second office in Brisbane, Calif. It was founded in 2005 and has now grown to a team of 185 employees. Magellan Solution provides both voice and non-voice BPO/back office services. 

    Notable Project

    A healthcare firm wanted to improve their customer relations and communicate more efficiently. Magellan Solutions handles inbound and outbound calls for customer service and telemarketing. Their services save the client money and improve their internal efficiency. 

    "They are nice, courteous, patient, and willing to help...There is nothing they need to improve." –Employee, Healthcare Firm

    $ $ $ $ $
    equalizer $10,000+
    group250 - 999 Employees
    place Mandaluyong, Philippines
    4.5
    4.5
    12 Clutch reviews
  • 41

    KODA Bots

    KODA Bots is an automated communication management software company. Founded in 2017, KODA Bots is based in Wroclaw, Poland and has a total of 10 employees. This company's services are centered around chatbots, artificial intelligence, machine learning, and voice services aimed at businesses of all sizes.

    Notable Project

    KODA Bots developed an automated chatbot for a computer shop. The bot was designed in order to streamline workflows for the company in regard to customer support, providing customers with updates on their orders and carry out marketing functions too like recommending certain products to users. The company has reported an improvement in workflow and daily communication with customers.

    "We've never had any communication problems with KODA Bots. The company has always been open to cooperate. We managed to successfully implement our project and we’re still working on it together, which proves how effective our cooperation is." - Project Manager, Computer Store

    Former clients
    Santander Bank
    TravelPlanet.pl
    Jeronimo Martins Poland
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place Wrocław, Poland
    5.0
    5.0
    7 Clutch reviews
  • 42

    Nisos Health

    Nisos Technologies is a digital innovation lab headquartered in Navi Mumbai, India with an office in Brooklyn, NY. Founded in 2012 and currently employing around 25 professionals, Nisos works primarily with small businesses in the health care and medical industries. The team specializes in web development and mobile app development services.

    Notable Project

    Nisos worked with an organic grocery store in developing a website and mobile app that aims to provide store inventory in real time. Nisos provided hours of free consultations and provided innovative solutions throughout the project.

    "Nisos Technologies was knowledgeable and very quick to respond." - CEO, Organic Grocery

    Former clients
    Amazon
    vFit Technologies
    Gigaspaces
    Mt Sinai Hospitals
    $ $ $ $ $
    equalizer $10,000+
    group50 - 249 Employees
    place Brooklyn, NY
    4.9
    4.9
    8 Clutch reviews
  • 43

    Turn Key Receptionist

    Turn Key Receptionist is a voice services agency located in Smeaton Grange, Australia. Founded in 2016, they have approximately 5 employees who focus on small business clients. They provide voice services.

    Notable Project

    A security solutions provider hired Turn Key Receptionist to provide call answering services. They field all questions and deliver their messages to the security solutions provider. They also performed some promotional outreach.

    "Our business has grown exponentially in the last few years, and the volume of calls has increased in proportion with that. They have taken that nearly tenfold increase in stride, managing close to 10 calls a day for our team." – Director, Security Solutions Company

    Former clients
    H3C Plus
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Smeaton Grange, Australia
    4.7
    4.7
    3 Clutch reviews
  • 44

    Resconcierge

    Resconcierge is a concierge service based in Frisco, Texas, and founded in 2014. Their team of over 50 provides voice services and back-office services for small and mid-market firms that work in industries such as real estate, legal, and financial solutions.

    Notable Project

    Resconcierge provided customer support for a grooming line. The line was worried that the business was losing customers due to a lack of a dedicated support line for customers. Resconcierge helped improved the line’s sales for the past two years.

    “I'm impressed with how seamless they make the experience for the customer.” - Marketing Manager, Grooming Line

    Former clients
    The Gents Place
    Parvin Law Group
    Progressive Legal Process Services
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Frisco, TX
    5.0
    5.0
    4 Clutch reviews
  • 45

    Swivot BPO

    Swivot BPO is a voice services company founded in 2019 with a team of over 10 people. Based in Chatswood, Australia, they specialize in voice services, back office services, and freight forwarding. They work primarily with small and medium-sized businesses.

    Notable Project

    Swivot BPO provided outsourced customer service assistance to a food company. Debt collection was a problem that the food company needed to solve, so they outsourced Swivot BPO. The debt collection rate rose by 50% with the help of Swivot BPO.

    “They are very flexible on their approach as they can move the teams from one task (debt collection) to another (finding new clients).” - CFO, Food Company

    Former clients
    MaMa Ka'Z
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place Chatswood, Australia
    5.0
    5.0
    1 Clutch review
  • 46

    ASL BPO

    ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.

    Notable Project

    ASL provides data entry services for a legal company. The team lessens the client’s internal workload by simplifying and cleaning up their collection databases.

    "ASL is a company that offers an immediate response to any type of problem that may arise." — Finance Senior Manager, Legal Company

    Former clients
    Telamon
    Pool Guard USA
    Agnew Field Services
    Paul Anthony Real Estate
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Dhaka, Bangladesh
    4.7
    4.7
    6 Clutch reviews
  • 47

    Reps Direct

    Reps Direct is a back-office service provider headquartered in Las Vegas, Nevada. Founded in 2015, their team of 7–8 employees assists small to mid-sized clients with their daily administrative and customer support operations. Over 70% of the clients they serve are e-commerce businesses, and they specialize in answering services, order processing, and inbound appointment scheduling.

    Notable Project

    Reps Direct provides customer support for an online dating website. They provided a single point of contact who handles subscription management, refunds, and cancellations during weekday business hours. Their work has largely alleviated the client's administrative burden.

    "Customer service was my least favorite part of the business and now I don't have to worry about it." — Owner, Dating Website

    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Las Vegas, NV
    5.0
    5.0
    2 Clutch reviews
  • 48

    Tech Fi Technologies

    Tech Fi Technologies is an IT company founded in 2016 in Gurugram, India. With no more than 50 experts, they offer voice services, web development, and web design solutions for clients ranging from small firms to large companies in the fields of e-commerce and education.

    Notable Project

    Tech Fi Technologies developed a website for a P2P renting platform. The platform was looking to outsource development work for their website. The site now serves as the backbone of the company.

    “The best thing was, the founder of this company Mr. Mayank always asked my feedback and was involved in the complete process.” - Founder, P2P Renting Platform

    Former clients
    Urban Step
    Industrial Carbon Components
    Diesenoopcion
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place gurugram, India
    5.0
    5.0
    7 Clutch reviews
  • 49
  • 50

    WERVAS Virtual Assistant Services

    WERVAS is a virtual assistant service provider founded in 2016. The company is made up of less than 10 employees and is headquartered in Kolkata, India. They specialize in non-voice BPO, SEO, and voice services. 

    Notable Project

    WERVAS Virtual Assistant Services partnered with a consulting startup where they provided virtual services for the company. Specifically, the team supported HR, staffing, and coordination for the client. 

    "They provide us with a wide scope of internet advertising services and help us carry out a remarkably efficient social media advertising campaigns." – Manager, Salesforce Conslulting Agency

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Kolkata, India
    5.0
    5.0
    2 Clutch reviews
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