Top 100 Small Business Answering Services

Call center service Call Point Business Solutions was founded in 2018. They are located in Dhaka, Bangladesh and have a small team. Call Point Business Solutions focuses on voice services, non-voice bpo/back office services, advertising, other marketing, and more.

Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

Abby Connect is a virtual receptionist firm in Las Vegas. Established in 2005, the team now has 40+ employees. They provide virtual receptionist and answering services for small businesses and mid-market companies in the financial, legal, and business services industries. 

One Umbrella is a SaaS & tech digital marketing growth company based in London. The company, founded in 2019, has a team of less than ten that provides social media marketing and PPC services. One Umbrella serves small and larger-sized companies in the business services, education, IT, and e-commerce industries.

Upstream BPO is a business process outsourcing (BPO) company founded in 2014 and based in Cyberjaya, Malaysia. With a team of over 50 employees, the company provides voice services, non-voice BPO, back-office services, and social media marketing mainly to small businesses in the IT, telecommunication, and advertising industries.

Tech Fi Technologies is an IT company founded in 2016 in Gurugram, India. With no more than 50 experts, they offer voice services, web development, and web design solutions for clients ranging from small firms to large companies in the fields of e-commerce and education.

Call center company and recruiting company Call Center Solutions was established in 2018. Their midsize team is headquartered in Montego Bay, Jamaica; Montego Bay, Jamaica and Montego Bay, Jamaica and focuses on call center services and recruiting.

Established in 2009, CXG Business Process Outsourcing is a midsize answering service company. Their services include voice services, non-voice bpo/back office services, and HR services. The company is located in Sofia, Bulgaria.

American Customer Care is a call center outsourcing firm based in Bristol, Conn. with call centers in Iowa and Pennsylvania. They were established in 1986, and have over 1000 employees. American Customer Care exclusively provides voice services, including surveys and market research, answering, and customer support.

Complete Call Solutions is a voice services outsourcing firm in Omaha, Nebraska. Founded in 2008, they have about 74 employees that serve clients in the retail, hospitality, and financial services sectors. 

Gabtech Global LLC is a customer service outsourcing company. Founded in 2009, the midsize agency is in Peoria, Arizona. Their team focuses on customer service outsourcing, HR services, call center services, IT staff augmentation, and more.

Technosys IT Management Pvt. Ltd. is an IT firm founded in 2015 with more than 10 employees. Based in Patna, India, they offer back-office services, voice services, and business consulting solutions for small firms and mid-market businesses alike.

A leading global BPO company with 45 employees, Staff Outsourcing Solutions embodies the principles of customer advocacy and efficiency. The company is based out of Cebu City, Philippines and collaborates with clients across industries from consumer products, financial services, healthcare, and retail to telecommunications. Founded in 2011, Staff Outsourcing Solutions specializes in voice services, non-voice BPO/back office services, and HR consulting.

Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies. 

Protel BPO is a midsize telephone answering service. Located in Belize, Belize, the firm was launched in 2013. Their services include voice services.

Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

TELUS International is a BPO contact center headquartered in Sofia, Bulgaria. They also have offices in Bucharest, Romania, and Old Trafford, United Kingdom. Founded in 2004, they have about 1,092 employees that serve clients in the financial, gaming, and IT industries. They specialize in voice services.

Task Virtual is an outsourcing agency based in Kolkata, India. Since 2016, their small team of 9 has been specializing in market research, business consulting, non-voice BPO services, branding, transcription, and more. They mainly work with midmarket clients in a variety of industries.

Paragon Sales Solutions is a telemarketing and marketing agency founded in Leicester, England in 2019 with fewer than 10 employees. They offer social media marketing, business consulting, and voice services for small businesses.

Headquartered in Walnut, California, Helplama is a customer service outsourcing company. The company provides customer service outsourcing, direct marketing, call center services, and back office outsourcing and is midsize.The company was founded in 2016.

Telelink is a voice services and BPO company headquartered in St. John's, Canada. Founded in 1965, their team of over 50 serves small and midmarket businesses in industries such as real estate, utilities, and more.

RDI Corporation is a telephone answering service. The large Cincinnati, Ohio-based company was established in 1978. Their team offers voice services, IT managed services, market research, and non-voice bpo/back office services.

Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.

Back Office Betties is a virtual receptionist agency based n Scottsdale, Ariz. Founded in 2014, this company has 13 employees. Services provided by Back Office Betties are focused on voice services and receptionist work for legal firms and small businesses.

Comm Alert is a midsize call center service. The Edmonton, Canada-based company was founded in 1993. Their team focuses on voice services.

Pacific Business Services is a call center services company based in Phoenix, Arizona, that was founded in 2013. Their team of 121 that provides voice, non-voice business processing outsourcing (BPO), and transcription services. 

Launched in 2012, Kexxel BPO is a call center. The midsize team provides call center services, sales outsourcing, and customer service outsourcing. The company is based in Kuala Lumpur, Malaysia.

Westpark Communications is a business process outsourcing firm based in Houston, Texas. Established in 1968, the team of about 40 employees primarily provides voice services and non-voice BPO and back office services for the manufacturing, retail, and business services industries.

FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.