Top 100 Small Business Answering Services

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Top 100 Small Business Answering Services

The Best of March 2026

Looking for a top small business answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Small Business Answering Services Companies

  • 151
    (3 Reviews) 4.7

    Timeliness

    4.3

    Service Excellence

    4.3

    Value

    4.5

    Would Recommend

    4.7
    $250,000+
    250 - 999 employees
    Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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    Industries

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  • 152
    (13 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Kuala Lumpur, Malaysia

    Upstream BPO is a business process outsourcing (BPO) company founded in 2014 and based in Cyberjaya, Malaysia. With a team of over 50 employees, the company provides voice services, non-voice BPO, back-office services, and social media marketing mainly to small businesses in the IT, telecommunication, and advertising industries.

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    Clients

    Ninja Van Senoko Energy Changi Travel Services Grab for Business

    Industries

  • 153
    (1 Reviews) 3.5

    Timeliness

    0.0

    Service Excellence

    4.0

    Value

    0.0

    Would Recommend

    4.0
    Undisclosed
    2 - 9 employees
    Coral Gables, FL

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

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    Clients

    Mayo Clinic

    Industries

  • 154
    (6 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    Established in 2016, FirmsDesk is a Customer Service Outsourcing company. The large New York, New York-based team focuses on Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
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    Industries

  • 155
    (2 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    3.8

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Leverage Contact Center is an Alcobaça, Portugal-based answering service company. Launched in 2018, the midsize team focuses on Call Center Services, Back Office Outsourcing, and Customer Service Outsourcing.
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    Clients

    Nuvibrands

    Industries

  • 156
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Barranquilla, Colombia

    Empire Global Solution is a midsize telephone answering service. In PARLIN, New Jersey and Barranquilla, Colombia, the agency was founded in 2021. Their services include call center services, back office outsourcing, sales outsourcing, customer service outsourcing, and more.

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    Industries

  • 157
    (71 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Philadelphia, PA
    Launched in 2020, Top Virtual Assistant is a Back Office Outsourcing company. The midsize team provides Back Office Outsourcing, Call Center Services, Content Writing Services, and Email Marketing. The company is headquartered in Brooklyn, New York; Philadelphia, Pennsylvania; Toronto, Canada and Berlin, Germany.
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    Clients

    Veridex Legal Solutions ShopEase Provida Family Medicine Cyvanta Security Tripled

    Industries

  • 158
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Montego Bay, Jamaica

    Midsize phone answering service NICE, is in Montego Bay, Jamaica. Their services include voice services and non-voice bpo/back office services.

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    Industries

  • 159
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Established in 2021, Clevertone is a call center company and Back Office Outsourcing company. They are in Beaumont, California; Fort Lauderdale, Florida; Miami, Florida and Los Angeles, California and have a midsize team. Their services include Call Center Services and Back Office Outsourcing.
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    Industries

  • 160
    (0 Reviews)

    Not yet reviewed.

    $50,000+
    1,000 - 9,999 employees
    San Diego, CA
    Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
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    Clients

    Soaren Management Home Run

    Industries

  • 161
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Sydney, Australia

    Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.

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    Industries

  • 162
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Patna, India
    Technosys IT Management Pvt. Ltd. Is a Demand Generation Marketing company established in 2015. They are in Patna, India; Pune, India and New Delhi, India and have a midsize team. Their services include Demand Generation Marketing, Sales Outsourcing, Call Center Services, Email Marketing, and more.
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    Clients

    Mclinic Healthtech

    Industries

  • 163
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Dallas, TX
    Kore BPO, an answering service company, was established in 2023. Their small team is located in ; and Dallas, Texas. Their services include Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and HR Outsourcing.
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  • 164
    (23 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    1,000 - 9,999 employees
    Plantation, FL
    MiXBS is a Business Consulting company launched in 2019. Headquartered in Plantation, Florida and Dénia, Spain, their large team focuses on Business Consulting, Call Center Services, Customer Service Outsourcing, and Market Research.
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    Industries

  • 165
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    250 - 999 employees
    Johannesburg, South Africa
    Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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    Industries

  • 166
    (1 Reviews) 4.5

    Timeliness

    4.5

    Service Excellence

    5.0

    Value

    4.0

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Launched in 2012, Kexxel BPO is a call center. The midsize team provides call center services, sales outsourcing, and customer service outsourcing. The company is based in Kuala Lumpur, Malaysia.
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    Industries

  • 167
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    4.5
    Undisclosed
    50 - 249 employees
    San Antonio, TX

    Midsize answering service company TAS United, LLC, is headquartered in San Antonio, Texas. The team specializes in voice services and non-voice bpo/back office services.

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    Industries

  • 168
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.5

    Would Recommend

    4.5
    $1,000+
    10 - 49 employees

    VoiceStamps is a professional IVR hosting and design service provider based in Richardson, Texas. Founded in 1999, their now 2 person team specializes in voice services and transcription. VoiceStamps works with a variety of industries including business & financial services and healthcare.

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    Industries

  • 169
    (2 Reviews) 4.5

    Timeliness

    4.3

    Service Excellence

    4.5

    Value

    5.0

    Would Recommend

    4.5
    $1,000+
    10 - 49 employees

    Digital Jockey is a digital agency in Jamshedpur, India. Founded in 2018, they have about 5 employees that serve small-business and midmarket clients in the advertising, manufacturing, and education sectors. Services include social media marketing, PPC, and voice services.

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    Clients

    Citrusberry

    Industries

  • 170
    (1 Reviews) 4.5

    Timeliness

    4.5

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    New Delhi, India

    With offices in Mumbai and New Delhi, India, Cosmic Sounds - Dubbing Voice Over is an audio & video localization and translation services company. Since 2008, their small team of six has been specializing in voice services and other digital marketing efforts for primarily small businesses. 

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    Clients

    DHIRA

    Industries

  • 171
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    10 - 49 employees
    Cairo, Egypt
    Based in Cairo, Egypt, MARS EC is a telephone answering service. The small team offers Call Center Services, Customer Service Outsourcing, and Sales Outsourcing and was established in 2021.
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    Industries

  • 172
    (23 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    250 - 999 employees
    Launched in 2024, Marke.tel is a midsize Back Office Outsourcing company located in Manila, Philippines. Their services include Back Office Outsourcing, Customer Service Outsourcing, and Call Center Services.
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  • 173
    (11 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Based in Sheridan, Wyoming and Cairo, Egypt, Cabilyt is a customer service outsourcing company. The midsize team focuses on customer service outsourcing, sales outsourcing, and call center services and was founded in 2020.
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    Industries

  • 174
    (2 Reviews) 4.5

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Burnsville, MN

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

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    Industries

  • 175
    (11 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    Undisclosed
    50 - 249 employees
    Sandton, South Africa
    VA Connect is a Sandton, South Africa-based call center and Back Office Outsourcing company. They focus on Call Center Services and Back Office Outsourcing and were established in 2014.
    Read More

    Industries

  • 176
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    10 - 49 employees
    Kharkiv, Ukraine

    MoveUp Solutions is a customer support company based in Las Vegas, with a second office in Kharkiv, Ukraine. Since its founding in 2013, their team of about 25 has provided voice/call center services, HR consulting and outsourcing, and social media marketing, and much more, to mainly small-and mid-sized businesses.

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    Clients

    Liberty National

    Industries

  • 177
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Stellenbosch, South Africa
    ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.
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    Industries

  • 178
    (1 Reviews) 4.5

    Timeliness

    4.0

    Service Excellence

    5.0

    Value

    4.0

    Would Recommend

    4.0
    $25,000+
    10 - 49 employees
    Lagos, Nigeria

    Hi-Deas Expedient Solutions Limited is a non-voice bpo/back office services company. Their small team is in Ikeja, Nigeria. The agency provides non-voice bpo/back office services and voice services. The agency was established in 2013.

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    Industries

  • 179
    (6 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    10 - 49 employees
    Phoenix, AZ
    Veza Reception is a Phoenix, Arizona-based phone answering service. The small firm was established in 2023. Their services include Call Center Services and Customer Service Outsourcing.
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    Industries

  • 180
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    10 - 49 employees
    Yerevan, Armenia
    Rooqet, a customer service outsourcing company, is in Yerevan, Armenia. Established in 2020, the small team focuses on customer service outsourcing, sales outsourcing, pay per click, and other digital marketing.
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    Industries

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