Top 100 Small Business Answering Services

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Top 100 Small Business Answering Services

The Best of March 2024

Looking for a top small business answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Small Business Answering Services Companies

  • 151
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • London, United Kingdom

    Call center company Rabbit & Pork is headquartered in London, United Kingdom. The company focuses on voice services, digital strategy, and other digital marketing and is midsize.The company was established in 2018.

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    Industries

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  • 152
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 250 - 999 employees
    • Bengaluru, India

    Cimmons Integrated Services Private Limited is an answering service. The midsize Bengaluru, India-based agency was established in 2020. Their services include call center services, customer service outsourcing, and sales outsourcing.

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    Clients

    • BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER

    Industries

  • 153
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Stellenbosch, South Africa
    ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.
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    Industries

  • 154
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Hefei Shi, China
    Hefei Wisfly Information Technology Co., Ltd. Is an answering service established in 2007. The midsize Hefei Shi, China-based team specializes in call center services, IT managed services, custom software development, and customer service outsourcing.
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    Industries

  • 155
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Sheridan, WY

    Launched in 2017, Rely ON Ants is a customer service outsourcing company. Their midsize team is in Berlin, Germany. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.

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    Industries

  • 156
    (7 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Smeaton Grange, Australia

    Turn Key Receptionist is a voice services agency located in Smeaton Grange, Australia. Founded in 2016, they have approximately 5 employees who focus on small business clients. They provide voice services.

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    Clients

    • H3C Plus

    Industries

  • 157
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Bogotá, Colombia
    BPM CONSULTING SAS is a telephone answering service established in 2005. The large Bogotá, Colombia-based team specializes in call center services, customer service outsourcing, BI & big data consulting & SI, cybersecurity, and more.
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    Clients

    • ADMINISTRADORA DE LOS RECURSOS DEL SISTEMA GENERAL DE SEGURIDAD SOCIAL EN SALUD - ADRES
    • ADRES - ADMINISTRADORA DE LOS RECURSOS DEL SISTEMA GENERAL DE SEGURIDAD SOCIAL EN SALUD
    • FONDO NACIONAL DE GARANTÍAS
    • INSTITUTO COLOMBIANO PARA LA EVALUACIÓN DE LA CALIDAD DE LA EDUCACIÓN - ICFES

    Industries

  • 158
    (2 Reviews) 4.3
    • Timeliness

      4.3
    • Service Excellence

      4.3
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Spokane, WA

    Leads at Scale is an answering service launched in 2013. They are located in Spokane, Washington and have a small team. The agency offers voice services and non-voice bpo/back office services.

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  • 159
    (6 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.1
    • Would Recommend

      4.3
    • $1,000+
    • 250 - 999 employees
    • Fort Lauderdale, FL

    Talk2Rep is a business process outsourcing company from Fort Lauderdale, Fla. with another office in the Dominican Republic. Established in 2001, they have a team of about 100 that provides both voice and non-voice BPO/back office services.

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    Clients

    • Rosetta Stone
    • Bayer
    • Casio
    • AT&T

    Industries

  • 160
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Porto Alegre, Brazil

    Hounders is a small answering service. Established in 2018, the firm is headquartered in Porto Alegre, Brazil and Santiago de Querétaro, Mexico. Their team provides voice services, market research, marketing strategy, email marketing, and more.

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    Industries

  • 161
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 162
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 250 - 999 employees
    • San Diego, CA

    Based in Tijuana, Mexico and Tijuana, Mexico, Redial BPO Call Center is a midsize non-voice bpo/back office services and answering service company. Their services include non-voice bpo/back office services and voice services.

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    Clients

    • Soaren Management
    • Credit Serve
    • Zen Resolve
    • Frontline Asset Strategies

    Industries

  • 163
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Johannesburg, South Africa
    DSG is a midsize non-voice bpo/back office services company. Launched in 2008, the agency is in Johannesburg, South Africa and Johannesburg, South Africa. Their services include non-voice bpo/back office services, voice services, and e-commerce development.
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    Industries

  • 164
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Orlando, FL
    Established in 2023, Disa Innovations is a small call center service. Their services include call center services, sales outsourcing, digital strategy, customer service outsourcing, and more. The firm is headquartered in Orlando, Florida and Santo Domingo, Dominican Republic.
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    Industries

  • 165
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • Tijuana, Mexico

    CallTree BPO is a midsize call center company. Founded in 2020, the team offers call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more. The company is in Tijuana, Mexico.

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    Industries

  • 166
    (5 Reviews) 4.6
    • Timeliness

      4.3
    • Service Excellence

      4.6
    • Value

      4.1
    • Would Recommend

      4.1
    • $10,000+
    • 1,000 - 9,999 employees
    • Kuala Lumpur, Malaysia

    Launched in 1997, Scicom is an answering service. The large team provides voice services, IT managed services, HR services, and non-voice bpo/back office services. The agency is based in Kuala Lumpur, Malaysia.

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    Industries

  • 167
    (3 Reviews) 4.7
    • Timeliness

      4.3
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.7
    • $250,000+
    • 250 - 999 employees
    • Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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    Industries

  • 168
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 50 - 249 employees
    • Lahore, Pakistan

    TeloSolution is a software development company. Their small team is based in Lahore, Pakistan. The company focuses on custom software development, non-voice bpo/back office services, business consulting, corporate training, and more. The company was launched in 2017.

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    Clients

    • U2 Connect Now

    Industries

  • 169
    (3 Reviews) 4.7
    • Timeliness

      5.0
    • Service Excellence

      4.7
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Ho Chi Minh City, Vietnam

    In Ho Chi Minh City, Vietnam and Cebu City, Philippines, Innovature Consulting is an accounting company. Founded in 2015, the midsize team provides accounting, HR services, non-voice bpo/back office services, voice services, and more.

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    Industries

  • 170
    (4 Reviews) 4.1
    • Timeliness

      4.1
    • Service Excellence

      4.1
    • Value

      3.6
    • Would Recommend

      4.3
    • $1,000+
    • 1,000 - 9,999 employees
    • Pasay City, Philippines

    Infinit-O is an outsourcing firm headquartered in Makati City, Philippines, with other offices in the United States, Australia, and the United Kingdom. Founded in 2005, their team of around 375 specializes in voice and non-voice BPO services, and transcriptions for clients in the medical industry. 

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    Industries

  • 171
    (12 Reviews) 4.5
    • Timeliness

      4.4
    • Service Excellence

      4.5
    • Value

      4.3
    • Would Recommend

      4.5
    • $10,000+
    • 250 - 999 employees
    • Mandaluyong, Philippines

    Magellan Solutions is a call center and BPO company from Mandaluyong, Philippines with a second office in Brisbane, Calif. It was founded in 2005 and has now grown to a team of 185 employees. Magellan Solution provides both voice and non-voice BPO/back office services. 

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    Industries

  • 172
    (6 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • New York, NY

    PeopleTree Knowledge Services is a growth acceleration company based in New York City, with an office in Ahmedabad, India. Founded in 2014, they have fewer than 10 employees that service mostly small and mid-market businesses. They provide non-voice BPO/back office services, voice services, content marketing, IT managed services, and cloud consulting services.

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    Industries

  • 173
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Sofia, Bulgaria

    Orpheus Solutions is an outsourcing company headquartered in Sofia, Bulgaria. Founded in 2018, they have a team of 5 employees. Their main focus lines are corporate training, business consulting, and voice services.

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    Industries

  • 174
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Las Vegas, NV

    MoveUp Solutions is a customer support company based in Las Vegas, with a second office in Kharkiv, Ukraine. Since its founding in 2013, their team of about 25 has provided voice/call center services, HR consulting and outsourcing, and social media marketing, and much more, to mainly small-and mid-sized businesses.

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    Clients

    • Liberty National
    • New Visions for Public Schools
    • Upright Solutions
    • Viabox

    Industries

  • 175
    (9 Reviews) 4.2
    • Timeliness

      1.1
    • Service Excellence

      4.2
    • Value

      0.7
    • Would Recommend

      4.1
    • Undisclosed
    • 50 - 249 employees
    • Phoenix, AZ

    ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

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    Clients

    • FlatFeeLandlord
    • The Spencer Law Firm
    • Kaye Stern Properties

    Industries

  • 176
    (4 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Orlando, FL

    Main Source 365 Tech is an internet security and support company located in Vero Beach, Fla. Founded in 2012, they employ four staff specializing in cybersecurity, business consulting, and IT managed services. They work with small, mid-size, and international companies, typically in business services, consumer products, and finance.

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    Clients

    • Sidney Woodworker & Lumber
    • Hassle Free Home Liquidators LLC
    • VCF Delivery

    Industries

  • 177
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • San Salvador, El Salvador

    Callsite Solutions is a phone answering service. The small San Salvador, El Salvador-based company was launched in 2022. Their services include call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.

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    Industries

  • 178
    (4 Reviews) 4.5
    • Timeliness

      4.6
    • Service Excellence

      4.5
    • Value

      4.4
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • Santo Domingo, Dominican Republic

    Call Center Pros is an outsourcing firm based in Santo Domingo, Dominican Republic with a US office in Hollywood Fla. Established in 2010, Call Center Pros has 80 employees, and provides services including voice and non-voice business process outsourcing; Call Center Pros provides live chat and email support in addition to phone services.

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    Industries

  • 179
    (8 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Winnipeg, Canada

    AnswerFone is a voice service company based in Winnipeg, Canada with fewer than 10 members. Founded in 2020, they are experts in voice services and back-office services for small businesses in the fields of advertising, IT, and more.

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    Clients

    • C2 Custom Furnishings INC
    • Calvert Fitness

    Industries

  • 180
    (1 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.5
    • Would Recommend

      3.5
    • $1,000+
    • 250 - 999 employees
    • Lagos, Nigeria
    Established in 2005, Outcess Solutions is a non-voice bpo/back office services company. The company focuses on non-voice bpo/back office services, cloud consulting & SI, and IT managed services and has a midsize team.
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    Industries

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