Top 100 Small Business Answering Services

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Top 100 Small Business Answering Services

The Best of November 2024

Looking for a top small business answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Small Business Answering Services Companies

  • 151
    (2 Reviews) 4.5
    • Timeliness

      4.3
    • Service Excellence

      4.5
    • Value

      5.0
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees

    Digital Jockey is a digital agency in Jamshedpur, India. Founded in 2018, they have about 5 employees that serve small-business and midmarket clients in the advertising, manufacturing, and education sectors. Services include social media marketing, PPC, and voice services.

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    Clients

    • Citrusberry

    Industries

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  • 152
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • Undisclosed
    • 50 - 249 employees
    • San Antonio, TX

    Midsize answering service company TAS United, LLC, is headquartered in San Antonio, Texas. The team specializes in voice services and non-voice bpo/back office services.

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    Industries

  • 153
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    Established in 2005, Infosource is a non-voice bpo/back office services company. Their small team is located in Sofia, Bulgaria and focuses on non-voice bpo/back office services and HR services.

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    Industries

  • 154
    (2 Reviews) 4.5
    • Timeliness

      4.8
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Burnsville, MN

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

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    Industries

  • 155
    (2 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.5
    • $250,000+
    • 1,000 - 9,999 employees
    • București, Romania

    Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.

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    Industries

  • 156
    (6 Reviews) 4.4
    • Timeliness

      4.3
    • Service Excellence

      4.4
    • Value

      4.1
    • Would Recommend

      4.4
    • Undisclosed
    • 50 - 249 employees
    • Willow Grove, PA

    Answer America is a voice services outsourcing firm headquartered in Willow Grove, Penn. with over 50 other locations in the United States. Established in 1998, they have over 400 employees and serves the business services, financial services, healthcare, media, and utilities industries. They mostly offer voice-based customer support, but they provide some back-office outsourcing options as well.

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    Industries

  • 157
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 50 - 249 employees
    • Lahore, Pakistan
    TeloSolution, a call center, is based in Lahore, Pakistan and Lahore, Pakistan. Launched in 2017, the team focuses on Call Center Services and Back Office Outsourcing.
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    Clients

    • Vetshired
    • Energy5
    • Sympathynet
    • U2 Connect Now

    Industries

  • 158
    (3 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    • Sofia, Bulgaria
    MarKam Solutions is an answering service company. Launched in 2021, the team provides call center services, back office outsourcing, customer service outsourcing, and sales outsourcing. Their midsize agency is headquartered in Sofia, Bulgaria.
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    Industries

  • 159
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Oakland, CA

    Numa is an answering service based in Oakland, Calif., and founded in 2016. Their team of fewer than 50 specializes in voice services for clients ranging from small firms to large corporations in the fields of real estate, hospitality, and retail.

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    Clients

    • Emblush Beaute

    Industries

  • 160
    (10 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Kolkata, India

    Task Virtual is an outsourcing agency based in Kolkata, India. Since 2016, their small team of 9 has been specializing in market research, business consulting, non-voice BPO services, branding, transcription, and more. They mainly work with midmarket clients in a variety of industries.

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    Industries

  • 161
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    • Sheridan, WY
    Servixer, LLC is a transcription company established in 2018. The midsize Sheridan, Wyoming-based team provides transcription, social media marketing, voice services, digital strategy, and more.
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    Industries

  • 162
    (1 Reviews) 4.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $50,000+
    • 1,000 - 9,999 employees
    • Dubai, United Arab Emirates

    IBT, a midsize phone answering service, is based in Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; الدوحة, Qatar and Ahmedabad, India. They offer voice services, IT managed services, IT staff augmentation, HR services, and more and were launched in 2009.

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    Industries

  • 163
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees

    Call center company Rabbit & Pork is headquartered in London, United Kingdom. The company focuses on voice services, digital strategy, and other digital marketing and is midsize.The company was established in 2018.

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    Industries

  • 164
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Sandton, South Africa
    VA Connect is a call center and back office outsourcing company based in Sandton, South Africa. They focus on call center services and back office outsourcing and were established in 2014.
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    Industries

  • 165
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 250 - 999 employees
    • Bengaluru, India
    Cimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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    Clients

    • BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER

    Industries

  • 166
    (5 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.9
    • $25,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Software development company GIS Art was established in 2013. Located in L'viv, Ukraine, their small team provides custom software development, web development, and call center services.

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    Industries

  • 167
    (1 Reviews) 4.5
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    • Hefei Shi, China
    Hefei Wisfly Information Technology Co., Ltd. Is an answering service established in 2007. The midsize Hefei Shi, China-based team specializes in call center services, IT managed services, custom software development, and customer service outsourcing.
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    Industries

  • 168
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Bogotá, Colombia
    BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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    Clients

    • ADMINISTRADORA DE LOS RECURSOS DEL SISTEMA GENERAL DE SEGURIDAD SOCIAL EN SALUD - ADRES

    Industries

  • 169
    (2 Reviews) 4.3
    • Timeliness

      4.3
    • Service Excellence

      4.3
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Spokane, WA

    Leads at Scale is an answering service launched in 2013. They are located in Spokane, Washington and have a small team. The agency offers voice services and non-voice bpo/back office services.

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  • 170
    (6 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.1
    • Would Recommend

      4.3
    • $1,000+
    • 250 - 999 employees

    Talk2Rep is a business process outsourcing company from Fort Lauderdale, Fla. with another office in the Dominican Republic. Established in 2001, they have a team of about 100 that provides both voice and non-voice BPO/back office services.

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    Clients

    • Rosetta Stone

    Industries

  • 171
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Porto Alegre, Brazil

    Hounders is a small answering service. Established in 2018, the firm is headquartered in Porto Alegre, Brazil and Santiago de Querétaro, Mexico. Their team provides voice services, market research, marketing strategy, email marketing, and more.

    Read More

    Industries

  • 172
    (3 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 250 - 999 employees

    Launched in 2017, Rely ON Ants is a customer service outsourcing company. Their midsize team is in Berlin, Germany. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.

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    Industries

  • 173
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 250 - 999 employees
    • San Diego, CA
    Redial BPO Call Center is a midsize San Diego, California-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
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    Clients

    • Soaren Management
    • Home Run

    Industries

  • 174
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $5,000+
    • 50 - 249 employees
    • Hanoi, Vietnam

    LTS Global Digital Services is a data annotation services company based in Hanoi, Vietnam and Hanoi, Vietnam. The midsize firm was established in 2016. Their services include data annotation services, robotics process automation, IT managed services, call center services, and more.

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    Clients

    • Qualcomm

    Industries

  • 175
    (8 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.6
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Wrocław, Poland

    KODA Bots is an automated communication management software company. Founded in 2017, KODA Bots is based in Wroclaw, Poland and has a total of 10 employees. This company's services are centered around chatbots, artificial intelligence, machine learning, and voice services aimed at businesses of all sizes.

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    Clients

    • Santander Consumer Bank
    • Jeronimo Martins
    • Żabka
    • Gamivo

    Industries

  • 176
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Johannesburg, South Africa
    DSG is a Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and E-Commerce Development.
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    Industries

  • 177
    (8 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Smeaton Grange, Australia

    Turn Key Receptionist is a voice services agency located in Smeaton Grange, Australia. Founded in 2016, they have approximately 5 employees who focus on small business clients. They provide voice services.

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    Clients

    • H3C Plus

    Industries

  • 178
    (9 Reviews) 4.2
    • Timeliness

      1.1
    • Service Excellence

      4.2
    • Value

      0.7
    • Would Recommend

      4.1
    • Undisclosed
    • 50 - 249 employees
    • Phoenix, AZ

    ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

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    Clients

    • FlatFeeLandlord

    Industries

  • 179
    (2 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $10,000+
    • 50 - 249 employees
    • Tijuana, Mexico

    CallTree BPO is a midsize call center company. Founded in 2020, the team offers call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more. The company is in Tijuana, Mexico.

    Read More

    Industries

  • 180
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Las Vegas, NV
    Launched in 2023, VinsiAI is a small answering service. Their team offers call center services, customer service outsourcing, sales outsourcing, and generative ai. The agency is based in Las Vegas, Nevada.
    Read More

    Industries

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