Top 100 Small Business Answering Services

Need Help Selecting a Company?
Directory image
  1. Home
  2. Call Centers
  3. Answering Services
  4. Small Business (<$10M)

Top 100 Small Business Answering Services

The Best of November 2024

Looking for a top small business answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Small Business Answering Services Companies

  • 121
    (4 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 1,000 - 9,999 employees
    • Quezon City, Philippines

    Human resources firm Sourcefit Philippines was launched in 2006. The firm offers HR services, non-voice bpo/back office services, and voice services and has a midsize team. The firm is located in Quezon City, Metro Manila, Philippines.

    Read More

    Industries

  • Get connected with a company for free

    Tell us about your project, and we'll match you with vetted companies that meet your requirements.

    Get Started
  • 122
    (13 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Portland, OR

      TechSpeed Inc. is a data outsourcing company based in Portland, Ore. and founded in 2002. Their team of over 100 employees specialize in A.I./machine learning support, non-voice BPO, market research, and web development for small business and mid-market firms.

    Read More

    Clients

    • Bank of America
    • Berg Electric
    • WACOM
    • US NAVY

    Industries

  • 123
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees

    Conversational is a voice services company founded in 2003. Located in Fredericksburg, Virginia, the mid-sized team of experienced professional receptionists provides the best possible support for clients in the legal and medical industries, among others.

    Read More

    Industries

  • 124
    (2 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      3.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees

    Leverage Contact Center is a customer service company in Luanda, Angola. Founded in 2018, they have about 16 employees that serve mostly midmarket clients in the consumer products, telecommunications, and supply chain sectors. Services include voice services, back-office services, and air freight. 

    Read More

    Clients

    • Nuvibrands

    Industries

  • 125
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 1,000 - 9,999 employees
    • New York, NY

    FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.

    Read More

    Industries

  • 126
    (3 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Gdańsk, Poland
    Aplitt sp. Z o.o. Is a Gdańsk, Poland-based software development company. The midsize team provides custom software development, web development, mobile app development, application testing, and more. The company was founded in 1995.
    Read More

    Industries

  • 127
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.5
    • $1,000+
    • 250 - 999 employees

    Emenac is a call center service company based in London, Ontario. Since 2003, their team of around 100 has been specializing in voice and BPO services for clients in industries including advertising, consumer products, and financial services. 

    Read More

    Industries

  • 128
    (1 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 1,000 - 9,999 employees
    • Ajman, United Arab Emirates
    Tafaseel BPO is an answering service company located in Ajman, United Arab Emirates; Dubai, United Arab Emirates and Ajman, United Arab Emirates. The large team provides Call Center Services, Sales Outsourcing, Customer Service Outsourcing, Recruiting, and more. The company was established in 2011.
    Read More

    Clients

    • Ministry of Economy

    Industries

  • 129
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Montego Bay, Jamaica

    Midsize phone answering service NICE, is in Montego Bay, Jamaica. Their services include voice services and non-voice bpo/back office services.

    Read More

    Industries

  • 130
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Vancouver, Canada
    Phone answering service Agents Republic Inc. Is headquartered in Vancouver, Canada; Budapest, Hungary and Toronto, Canada. The midsize firm was launched in 2018. Their services include voice services, non-voice bpo/back office services, BI & big data consulting & SI, and market research.
    Read More
  • 131
    (1 Reviews) 0.5
    • Timeliness

      0.5
    • Service Excellence

      1.0
    • Value

      3.0
    • Would Recommend

      0.5
    • $1,000+
    • 250 - 999 employees
    • London, England

    CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.

    Read More

    Industries

  • 132
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Delray Beach, FL

    Answering service Global Call Forwarding was established in 1996. The agency specializes in voice services and has a small team.

    Read More

    Industries

  • 133
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Beograd, Serbia
    Silver Bell Group is a social media marketing agency based in Beograd, Serbia. The midsize company was launched in 2014. Their services include social media marketing, blockchain, customer service outsourcing, commercial property management, and more.
    Read More

    Industries

  • 134
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Kansas City, MO

    MySource Solutions  is a BPO firm based in Overland Park, Kan. Founded in 2017, their team of 30 serves clients in the real estate sector. Services include voice services and lead generation.

    Read More

    Industries

  • 135
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Barranquilla, Colombia

    Empire Global Solution is a midsize telephone answering service. In PARLIN, New Jersey and Barranquilla, Colombia, the agency was founded in 2021. Their services include call center services, back office outsourcing, sales outsourcing, customer service outsourcing, and more.

    Read More

    Industries

  • 136
    (2 Reviews) 2.8
    • Timeliness

      2.8
    • Service Excellence

      2.8
    • Value

      2.8
    • Would Recommend

      2.8
    • $1,000+
    • 250 - 999 employees
    • Camarillo, CA

    Alert Communications is an answering service. Their midsize team is located in Camarillo, California. Their services include voice services. The firm was established in 1965.

    Read More

    Industries

  • 137
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Stellenbosch, South Africa
    ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.
    Read More

    Industries

  • 138
    (1 Reviews) 4.5
    • Timeliness

      4.0
    • Service Excellence

      5.0
    • Value

      4.0
    • Would Recommend

      4.0
    • $25,000+
    • 10 - 49 employees
    • Lagos, Nigeria

    Hi-Deas Expedient Solutions Limited is a non-voice bpo/back office services company. Their small team is in Ikeja, Nigeria. The agency provides non-voice bpo/back office services and voice services. The agency was established in 2013.

    Read More

    Industries

  • 139
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Coimbatore, India

    Stepping EDGE is a marketing firm founded in 2018 with fewer than 10 members. Based in Coimbatore, India, they are experts in social media marketing, mobile and app marketing, and PPC ads for small businesses in industries such as e-commerce, gaming, and arts.

    Read More

    Clients

    • Caitec

    Industries

  • 140
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    Based in Sheridan, Wyoming and Cairo, Egypt, Cabilyt is a customer service outsourcing company. The midsize team focuses on customer service outsourcing, sales outsourcing, and call center services and was founded in 2020.
    Read More

    Industries

  • 141
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees

    IQ BackOffice is a finance, accounting, and HR company headquartered in El Segundo, Calif. with additional offices in India and the Philippines. The company was founded in 2002 and has grown to a team of 274 employees.  IQ BackOffice provides non-voice BPO/back office services, financial accounting, and voice services.

    Read More

    Industries

  • 142
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New Delhi, India

    With offices in Mumbai and New Delhi, India, Cosmic Sounds - Dubbing Voice Over is an audio & video localization and translation services company. Since 2008, their small team of six has been specializing in voice services and other digital marketing efforts for primarily small businesses. 

    Read More

    Clients

    • DHIRA

    Industries

  • 143
    (28 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.7
    • Value

      4.4
    • Would Recommend

      4.9
    • $10,000+
    • 50 - 249 employees
    • Haddonfield, NJ

    VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.

    Read More

    Clients

    • Healthcare Administrative Partners

    Industries

  • 144
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Kharkiv, Ukraine

    MoveUp Solutions is a customer support company based in Las Vegas, with a second office in Kharkiv, Ukraine. Since its founding in 2013, their team of about 25 has provided voice/call center services, HR consulting and outsourcing, and social media marketing, and much more, to mainly small-and mid-sized businesses.

    Read More

    Clients

    • Liberty National

    Industries

  • 145
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    In Asheville, North Carolina, Buraq IT Station is a social media marketing company. The midsize team specializes in social media marketing, search engine optimization, pay per click, logo, and more and was launched in 2021.
    Read More

    Industries

  • 146
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Sydney, Australia

    Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.

    Read More

    Industries

  • 147
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Patna, India

    Technosys IT Management Pvt. Ltd. is an IT firm founded in 2015 with more than 10 employees. Based in Patna, India, they offer back-office services, voice services, and business consulting solutions for small firms and mid-market businesses alike.

    Read More

    Clients

    • Mclinic Healthtech

    Industries

  • 148
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    Seamless Virtual Assistant, a back office outsourcing company, is headquartered in Brampton, Canada and Tagum, Philippines. The company focuses on back office outsourcing, call center services, and customer service outsourcing and has a small team.The company was launched in 2023.
    Read More

    Industries

  • 149
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees

    VoiceStamps is a professional IVR hosting and design service provider based in Richardson, Texas. Founded in 1999, their now 2 person team specializes in voice services and transcription. VoiceStamps works with a variety of industries including business & financial services and healthcare.

    Read More

    Industries

  • 150
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Yerevan, Armenia
    Rooqet, a customer service outsourcing company, is in Yerevan, Armenia. Established in 2020, the small team focuses on customer service outsourcing, sales outsourcing, pay per click, and other digital marketing.
    Read More

    Industries

Get connected with the right company for you

We'll do the work for you – finding and connecting you with service providers that meet your exact requirements.

Schedule Consultation