Top 100 Small Business Answering Services
The Best of April 2024
Looking for a top small business answering service?
Answering services can play a key role in the success of a business. This support service can minimize customer service expenses.
Check out our directory of Small Business answering services companies. Browse reviews and ratings and scan by industry or specialty to find the company that's the best fit for you.
>List of the Best Small Business Answering Services Companies
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61
- Undisclosed
- 10 - 49 employees
- Columbus, GA
Voice Link of Columbus, Inc. Is a phone answering service. The small Columbus, Georgia-based firm was established in 1989. Their services include voice services.
Industries
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62
- $1,000+
- 250 - 999 employees
- Kyiv, Ukraine
Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.
Industries
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63
- Undisclosed
- 1,000 - 9,999 employees
- Margate, FL
Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.
Clients
- Crate&Barrel
Industries
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64
- $5,000+
- 1,000 - 9,999 employees
- T'bilisi, Georgia
Again Again Agency, a marketing strategy company, was launched in 2021. They are located in T'bilisi, Georgia and T'bilisi, Georgia and have a small team. Their services include marketing strategy, business consulting, direct marketing, market research, and more.
Clients
- Marketing Company
Industries
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65
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection.
Clients
- EcoSoft
- Traybex
Industries
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66
- $10,000+
- 250 - 999 employees
- Overland Park, KS
1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.
Clients
- Groupon
Industries
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67
- $5,000+
- 1,000 - 9,999 employees
- Montréal, Canada
FlairsTech is an UX agency. Their midsize team is headquartered in Dorval, Canada. Their services include ux/ui design, graphic design, video production, IT strategy consulting, and more.
Industries
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68
- $1,000+
- 50 - 249 employees
- Cluj-Napoca, Romania
FSPGlobal is a call center founded in 2008. They are based in Cluj-Napoca, Romania and have a midsize team. The company provides voice services.
Industries
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69
- Undisclosed
- 50 - 249 employees
- Duluth, GA
VoiceNation is a live answering service company based in Buford, Ga. It was established in 2003 and now employs a team of 50. VoiceNation provides voice and non-voice BPO and back-office services.
Clients
- Adobe
Industries
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70
- $1,000+
- 250 - 999 employees
- New Delhi, India
Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.
Clients
- BETA IT
- TalkWire
- Wealth Partner Australia
- Verified Learning
Industries
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71
- Undisclosed
- 50 - 249 employees
- Salt Lake City, UT
Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.
Clients
- Verneccia Lashay Fashion and House
Industries
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72
- $1,000+
- 50 - 249 employees
- Berkeley, CA
Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.
Industries
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73
- Undisclosed
- 50 - 249 employees
- Butler, NJ
Anserve Inc. is a phone answering services provider based in Butler, N.J. The company, founded in 1969, has more than 50 employees and provides voice services to mid-market and small companies and institutions in the medical, consumer products & services, dental, government, legal, and utilities industries.
Clients
- Aspen Medical Associates
Industries
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74
- $1,000+
- 10 - 49 employees
- Thatcham , United Kingdom
Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.
Clients
- Knight Frank
Industries
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75
- $5,000+
- 250 - 999 employees
- Montego Bay, Jamaica
Answering service company Genesis Support Solution LTD was established in 2020. The midsize team focuses on call center services, customer service outsourcing, HR services, translation, and more. The agency is in Montego Bay, Jamaica and Miami, Florida.
Industries
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76
- $1,000+
- 10 - 49 employees
- Rancho Cucamonga, CA
HiredSupport is a non-voice bpo/back office services company founded in 2015. Their midsize team is in Rancho Cucamonga, California and Lahore, Pakistan. Their services include non-voice bpo/back office services, voice services, and transcription.
Clients
- HealthyStuff.com
- PrivateTunnel.com
- Bitcoin-Babe.com
- ProxyFish.com
Industries
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77
- $1,000+
- 10 - 49 employees
- Calgary, Canada
BitWide , a small advertising company, is in Calgary, Canada. They offer advertising, digital strategy, social media marketing, email marketing, and more and were founded in 2018.
Industries
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78
- Undisclosed
- 10 - 49 employees
- Fredericksburg, VA
Conversational is a voice services company founded in 2003. Located in Fredericksburg, Virginia, the mid-sized team of experienced professional receptionists provides the best possible support for clients in the legal and medical industries, among others.
Industries
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79
- $1,000+
- 50 - 249 employees
- Dhaka, Bangladesh
ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.
Clients
- Kairos Living
Industries
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80
- $25,000+
- 50 - 249 employees
- Oulad Bouʼabid, Morocco
Customer service outsourcing company CALLINNOV is in Oulad Bouʼabid, Morocco. The midsize agency was launched in 2010. Their services include customer service outsourcing, call center services, and back office outsourcing.Read MoreClients
- TekTV Shop
Industries
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81
- $1,000+
- 50 - 249 employees
- Oakland, CA
Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.
Industries
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82
- Undisclosed
- 1,000 - 9,999 employees
- Sofia, Bulgaria
Pontica Solutions is an international outsourcing company founded in 2015 specialized in delivering customer experience (CX) and innovative digital solutions. 800+ experts from Sofia, Varna, Burgas, Bulgaria and Kraków, Poland work for their clients - global companies in High Tech, FinTech, Health Tech, Games and Entertainment, Logistics and E-commerce. Services include CX in 20+ languages, Software Development and Technical Support, AI and Digital Transformation, Training, Quality Assurance, Recruitment solutions.
Industries
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83
- Undisclosed
- 10 - 49 employees
- San Salvador, El Salvador
Easybee is a virtual answering service provider based in Miami, with offices in El Salvador. Their team of fewer than 10 works exclusively with small businesses, a majority of which come from the legal or real estate industries. They specialize in non-voice BPO/back office services and voice services.
Industries
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84
- Undisclosed
- 50 - 249 employees
- Torreón, Mexico
Founded in 2014, Remote Team Solutions is an HR services company headquartered in La Laguna, Mexico, with a secondary location in Las Vegas. Their team of around 10 focuses on HR consulting and non-voice BPO/back office services.
Clients
- Now Prop Preservation LLC
- ASI Inc.
Industries
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85
- Undisclosed
- 1,000 - 9,999 employees
- Sacramento, CA
MyOutDesk is a virtual assistant staffing company founded in 2008 in Sacramento, Calif. With over 1000 employees, they offer voice, HR, and back-office services for small and mid-market businesses in the fields of real estate, business services, and healthcare.
Clients
- Kaizen Accommodations
Industries
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86
- $1,000+
- 250 - 999 employees
- Phoenix, AZ
Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.
Clients
- Whitehardt
- Skupin Law Group
- Triple A Plumbing & Jetting
- Baselayer
Industries
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87
- Undisclosed
- 10 - 49 employees
- Chesapeake, VA
MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.
Clients
- Coca-Cola
Industries
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88
- $1,000+
- 1,000 - 9,999 employees
- Quezon City, Philippines
Human resources firm Sourcefit Philippines was launched in 2006. The firm offers HR services, non-voice bpo/back office services, and voice services and has a midsize team. The firm is located in Quezon City, Metro Manila, Philippines.
Industries
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89
- $5,000+
- 250 - 999 employees
- Kansas City, MO
Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.
Industries
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90
- $1,000+
- 10 - 49 employees
- Tucson, AZ
Contact One is a full-service call center outsourcing firm in Tuscon, Ariz. They were founded in 1981 and currently maintain a staff of just over 40 employees. They provide voice services to a range of clients in a variety of sectors.
Clients
- Tuscon Orthopaedic Institute
Industries
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