Top 100 Small Business Answering Services

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Top 100 Small Business Answering Services

The Best of December 2025

Looking for a top small business answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Small Business Answering Services Companies

  • 31
    (8 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Outsource and Save is a large call center in Los Angeles, California; Los Angeles, California; Lynwood, California and West Covina, California. Established in 2018, the team provides Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing.
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    Industries

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  • 32
    (3 Reviews) 4.0

    Timeliness

    4.7

    Service Excellence

    4.3

    Value

    4.0

    Would Recommend

    3.7
    $1,000+
    1,000 - 9,999 employees
    Encinitas, CA

    CC Capital Group is an outsourcing agency based in La Jolla, Calif with a team of 25. Founded in 2012, the company offers direct marketing, business consulting, and HR services. Their direct marketing services are focused on telemarketing, among other forms.

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    Clients

    Xerox Corporation

    Industries

  • 33
    (90 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Sugar Land, TX
    IdeasUnlimited is a midsize Customer Service Outsourcing company. The Sugar Land, Texas-based agency was founded in 2010. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Transcription, and more.
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    Clients

    TravelWifi

    Industries

  • 34
    (6 Reviews) 4.2

    Timeliness

    4.3

    Service Excellence

    4.3

    Value

    4.3

    Would Recommend

    4.4
    $1,000+
    1,000 - 9,999 employees
    Gurugram, India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

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    Industries

  • 35
    (3 Reviews) 4.8

    Timeliness

    4.7

    Service Excellence

    5.0

    Value

    3.8

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Kyiv, Ukraine

    Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

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    Industries

  • 36
    (4 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Pasig, Philippines
    In Pasig, Philippines; Pasig, Philippines and Newark, California, TRU29 Solutions Inc. Is an Employer of Record (EOR) Services company. The company focuses on Employer of Record (EOR) Services, Call Center Services, Back Office Outsourcing, and IT strategy consulting and is midsize.The company was established in 2015.
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    Clients

    Casera

    Industries

  • 37
    (15 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    4.9
    Undisclosed
    50 - 249 employees
    Jackson, MI
    Ambs Call Center, a phone answering service, is headquartered in Jackson, Michigan and Tampa, Florida. Launched in 1932, the midsize team provides Call Center Services.
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    Clients

    Cadillac Michigan State University Caterpillar Macallister

    Industries

  • 38
    (4 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Lewisville, TX
    Located in Lewisville, Texas and Bengaluru, India, Invensis Inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the large team specializes in Finance & Accounting Outsourcing (FAO), Back Office Outsourcing, Custom Software Development, Call Center Services, and more.
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    Clients

    Groupon

    Industries

  • 39
    (9 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Iași, Romania
    Located in Iași, Romania, IntelligentBee is a midsize Customer Service Outsourcing company. Launched in 2010, the team provides Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
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    Clients

    Sendgrid.com

    Industries

  • 40
    (9 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Sofia, Bulgaria
    MarKam Solutions is a call center company. Their midsize team is in Sofia, Bulgaria and offers Call Center Services, Customer Service Outsourcing, Sales Outsourcing, IT managed services, and more. The agency was established in 2021.
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    Industries

  • 41
    (42 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Appointment Setter Online, a large Sales Outsourcing company, is located in London, England; Brooklyn, New York; Dubai, United Arab Emirates and Independence, Missouri. They provide Sales Outsourcing, Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing and were launched in 2010.
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    Clients

    Trainual 15Five electrIQ marketing YCharts

    Industries

  • 42
    (22 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Torreón, Mexico

    Remote Team Solutions is an IT staff augmentation company launched in 2014. The midsize Reno, Nevada-based team provides IT staff augmentation, Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and more.

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    Clients

    Now Prop Preservation LLC

    Industries

  • 43
    (33 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.6

    Value

    4.4

    Would Recommend

    4.6
    $5,000+
    250 - 999 employees
    Miami Beach, FL
    Uassist.ME is a Back Office Outsourcing company. The Miami Beach, Florida-based agency was founded in 2009. The midsize team specializes in Back Office Outsourcing, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing.
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    Clients

    Facebook

    Industries

  • 44
    (5 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.5

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Petaling Jaya, Malaysia

    Headquartered in Petaling Jaya, Malaysia; Taipei City, Taiwan; Singapore and Gurugram, India, SummitNext is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing, Artificial Intelligence, Sales Outsourcing, Call Center Services, and more and were launched in 2020.

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    Industries

  • 45
    (15 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.7

    Value

    4.2

    Would Recommend

    4.8
    $10,000+
    250 - 999 employees
    Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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    Clients

    Groupon

    Industries

  • 46
    (31 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Berkeley, CA

    Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

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    Industries

  • 47
    (32 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.9

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    LEX Reception is a midsize telephone answering service. The Portland, Oregon-based firm was founded in 2012. Their services include Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing.
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    Clients

    The Law Office of Robert David Malove

    Industries

  • 48
    (4 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.6

    Value

    5.0

    Would Recommend

    4.6
    $1,000+
    1,000 - 9,999 employees
    London, England

    Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

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    Clients

    Just Park

    Industries

  • 49
    (23 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.6

    Would Recommend

    4.7
    $1,000+
    1,000 - 9,999 employees
    Bengaluru, India

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

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    Clients

    MSN

    Industries

  • 50
    (10 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.7

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

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    Industries

  • 51
    (83 Reviews) 4.3

    Timeliness

    4.5

    Service Excellence

    4.3

    Value

    4.1

    Would Recommend

    4.3
    $1,000+
    10 - 49 employees
    Los Angeles, CA

    Founded in 2016, Cleverly is a marketing agency that offers lead generation and LinkedIn Ads to their clients. Their 50 employees are based out of Los Angeles.

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    Clients

    LeaseLock

    Industries

  • 52
    (6 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    4.9
    $1,000+
    10 - 49 employees
    Lahore, Pakistan

    HiredSupport is a non-voice bpo/back office services company founded in 2015. Their midsize team is in Rancho Cucamonga, California and Lahore, Pakistan. Their services include non-voice bpo/back office services, voice services, and transcription.

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    Clients

    HealthyStuff.com

    Industries

  • 53
    (3 Reviews) 4.5

    Timeliness

    4.2

    Service Excellence

    3.8

    Value

    4.2

    Would Recommend

    4.3
    $10,000+
    250 - 999 employees
    Kuala Lumpur, Malaysia

    SRG ASIA PACIFIC is a midsize call center service. Located in Kuala Lumpur, Malaysia, the firm was launched in 1996. Their team offers voice services, market research, business consulting, HR services, and more.

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    Clients

    Telco

    Industries

  • 54
    (79 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Ottawa, Canada

    DMT Business Development is a Sales Outsourcing company. Founded in 2018, the team offers Sales Outsourcing, Email Marketing, and Call Center Services. Their midsize agency is headquartered in Ottawa, Canada; Zhytomyr, Ukraine; Lublin, Poland and Lublin, Poland.

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    Clients

    CDS Global Cloud Yodeck Productive.io Concordia Universcity

    Industries

  • 55
    (10 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Austin, TX

    Outsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004  and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.

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    Clients

    Fonality

    Industries

  • 56
    (6 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees

    Northern Lights Technology Development (TIANJIN) CO., LTD. Is a midsize software development firm launched in 2007. Their services include custom software development, web development, Artificial Intelligence, graphic design, and more. The agency is located in Tianjin, China.

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    Clients

    Taylor Corporation

    Industries

  • 57
    (2 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Thatcham , England

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

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    Clients

    Knight Frank

    Industries

  • 58
    (8 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.7
    $50,000+
    1,000 - 9,999 employees
    Montréal, Canada
    FlairsTech is a large IT managed services company. Founded in 2018, the team provides IT managed services, Custom Software Development, Application Management & Support, Call Center Services, and more. The company is in Montréal, Canada; Cairo, Egypt; Alexandria, Egypt and Warszawa, Poland.
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    Industries

  • 59
    (10 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Davao City, Philippines
    Large phone answering service six eleven global services, is based in Davao City, Philippines and Davao City, Philippines. They focus on Call Center Services, Back Office Outsourcing, and Customer Service Outsourcing and were founded in 2006.
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    Industries

  • 60
    (59 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Toronto, Canada

    Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

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    Industries

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