Mercatus

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Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.

Client Insights

Industry Expertise

Information technology

20%

Retail

20%

eCommerce

20%

Consumer products & services

15%

Gaming

15%

Financial services

10%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 60%

Enterprise (>$1B) 20%

Common Project Size

<$10K 8 projects

$10K-$49K 5 projects

Clients

  • J2 GLobal

Highlights from Recent Projects

Overall Rating

4.8
15 Reviews

Mercatus was hired by an aluminum architectural systems company to execute a digital brand awareness campaign. The company selected Mercatus based on a high recommendation and worked with a dedicated team led by an account manager. The specifics of the project remain confidential but the company's country manager commends Mercatus' professionalism and dedicated team.

For a home appliance company, Mercatus was tasked with generating new business leads for direct sales. The director of product management and marketing chose Mercatus due to their proficiency in lead generation. The project involved market research, strategy formulation, targeting, and daily work, executed by two of Mercatus' professionals. The details of the project's success remain undisclosed.

Mercatus was hired by a manufacturing business in Bulgaria to provide digital marketing support, particularly on the LinkedIn platform. The goal was to expand their customer base in Western Europe through outreach and lead generation. The decision to hire Mercatus was influenced by a recommendation and the appealing service package they offered. The campaign entailed optimization of LinkedIn profiles, building a target audience, defining outreach methods, and content distribution. After establishing connections, leads were generated by setting up online meetings with potential partners. The company worked with four professionals from Mercatus. The results of the project are not specified.

Timeliness

4.8

Service Excellence

4.8

Value

4.5

Would Recommend

4.9

Awards

65524

2023

69088

2023