Mercatus
visit site- $5,000+
- 50 - 249 employees
- Sofia, Bulgaria
Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.
Client Insights
Industry Expertise
20%
20%
20%
15%
15%
10%
Client Size Distribution
Small Business (<$10M) 20%
Midmarket ($10M - $1B) 60%
Enterprise (>$1B) 20%
Common Project Size
<$10K 11 projects
$10K-$49K 6 projects
$50K-$199K 2 projects
Clients
- J2 GLobal
Highlights from Recent Projects
Mercatus was hired by Multimedia Workshop, an Apple Authorized Reseller, to develop a strategic lead generation campaign. The main goal was to find and contact potential customers relevant to the company's services. Mercatus was chosen due to its proximity, budget-friendly pricing, good value for cost, and alignment with company values. The team of 2-5 employees successfully executed the project, resulting in the acquisition of new regular clients and subsequent business growth.
Fabrico, a cloud-based solution for manufacturing companies, engaged Mercatus for lead generation services. The team from Mercatus, which included an account manager, a technical team member, and a lead generation expert, set up and managed campaigns on various platforms, including LinkedIn and cold calling. They created lists of prospects and reached out to them. The project, which started in April 2024, is ongoing and has resulted in an investment of between €10,000–€15,000 (approximately $11,000–$17,000 USD).
A consulting company hired Mercatus for appointment setting and recruitment services. The team from Mercatus was responsible for recruiting, onboarding, and managing Sales Development Representatives (SDRs) for client outreach. They handled the entire recruitment process, initial training, and day-to-day management of SDRs, including performance monitoring and reporting. They also ensured quality control in outreach activities and provided the necessary technical infrastructure to support SDR operations. The project was successful and aligned with the company's values, culture, and budget.
Timeliness
Service Excellence
Value
Would Recommend
Awards
2023
2023