PATLive

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PATLive is a voice services provider based in Tallahassee, Fla. and founded in 1990. They specialize in voice services. They offer support in multiple languages, customizable scripts, video calls, and text messaging.

Client Insights

Industry Expertise

Legal

35%

Real estate

35%

Government

10%

Medical

10%

Other industries

10%

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

<$10K 7 projects

$10K-$49K 1 project

Clients

  • Brovil Associates LLC

Highlights from Recent Projects

Overall Rating

4.9
8 Reviews

Land Farmers, LLC, a real estate investment company, hired PATLive to provide 24/7 phone assistance. After discovering PATLive through an online search, the company chose the firm for its good value for cost. With PATLive's agents, Land Farmers never misses a call, ensuring all potential clients are attended to promptly and professionally. The company's management expressed satisfaction with the services rendered by PATLive.

Brovil Associates LLC, a residential real estate investing firm, engaged PATLive to handle their phone answering services and respond to voicemails. PATLive was introduced to the firm through a program called Land Profit Generator. The firm has spent around $3,000 in total on PATLive's services, with monthly costs reaching up to $400 depending on the project stage. PATLive's team gathers key information from potential customers and forwards it to the firm, facilitating a smooth customer service process. The firm plans to integrate new software to allow PATLive to directly input call information into their system, further streamlining the process.

Jonesly Mixed Martial Arts Academy, a one-person operation, employed PATLive to handle their inbound calls. PATLive was found through a referral and has since been providing 24/7 message-taking services. The messages are emailed to the Academy, allowing the owner to discern which calls require a callback. The Academy has spent around $2,000 on PATLive's services since the engagement began in March 2017. The owner expressed satisfaction with PATLive's services, noting the firm's efficiency and professionalism.

Timeliness

5.0

Service Excellence

4.9

Value

4.8

Would Recommend

4.9