PATLive

visit site

PATLive is a voice services provider based in Tallahassee, Fla. and founded in 1990. They specialize in voice services. They offer support in multiple languages, customizable scripts, video calls, and text messaging.

Client Insights

Industry Expertise

Legal

35%

Real estate

35%

Government

10%

Medical

10%

Other industries

10%

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

<$10K 7 projects

$10K-$49K 1 project

Clients

  • Brovil Associates LLC

Highlights from Recent Projects

Overall Rating

4.9
8 Reviews

PATLive was engaged by Brovil Associates LLC, a real estate investment business, to provide phone answering services and respond to voicemails. The project was initiated to save time and manage incoming calls from potential customers responding to marketing efforts. PATLive's role expanded to directly handle calls from interested individuals, using a script provided by the client to gather information and forward it for further action. The client is considering further enhancing the process by integrating a software that will allow PATLive to input call information directly into their system. The engagement began in 2016 and is ongoing, with the client investing around $3,000 so far.

Jonesly Mixed Martial Arts Academy engaged PATLive to handle their inbound calls due to the owner operating the business single-handedly. PATLive was tasked with taking messages 24/7 and emailing the details to the owner, allowing him to discern between valid calls and telemarketing. The script provided by PATLive was adjusted over time to suit the business's needs. The partnership, which began in March 2017, has seen an investment of around $2,000 and is still ongoing.

Land Farmers, LLC, a real estate investment company, hired PATLive for 24/7 phone assistance. The company found PATLive through an online search and chose them for their good value for cost. The key deliverable for this project was ensuring that no calls were missed, which was successfully achieved by PATLive's team. The engagement has seen positive results, with the client expressing satisfaction with the services provided.

Timeliness

5.0

Service Excellence

4.8

Value

4.8

Would Recommend

4.9