Octopus Tech Solutions
visit site- $1,000+
- 50 - 249 employees
- Amritsar, India
Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector.
Client Insights
Industry Expertise
40%
40%
20%
Client Size Distribution
Small Business (<$10M) 20%
Midmarket ($10M - $1B) 60%
Enterprise (>$1B) 20%
Common Project Size
<$10K 1 project
$10K-$49K 1 project
Clients
- Club Factory
Highlights from Recent Projects
Octopus Tech Solutions was hired by ePayLater, a payment solution company, to inform their clients about a new collaboration with Uber, using a human touch rather than automated responses. Octopus Tech, after being selected from several potential vendors, set-up an outbound support team of six to seven executives, overseen by a team manager. This team then reached out to ePayLater's customers to notify them about the added benefit of using their business to pay for Uber services.
Alpha Corp, a real estate company in India, engaged Octopus Tech Solutions to help manage the growth of business opportunities in the expanding real estate sector. Octopus Tech Solutions was selected from a shortlisted group of vendors, based on their understanding of Alpha Corp's requirements and their competitive pricing. A team of five call center representatives, managed by a team leader, was assigned to the project. Using a database of potential customers, they made around 100 calls each per day over a three-month period, generating leads for Alpha Corp.
Klik4 Logistics LLP, an online marketplace for logistics services, hired Octopus Tech Solutions for outbound call services. The goal of the project was to acquire new vendors for the logistics platform. Octopus Tech Solutions was selected based on their experience, reasonable cost, and strong client base. The project involved Octopus Tech Solutions' agents calling vendors in the warehousing and transport sector to register them on Klik4 Logistics' website. The team included outbound agents, supervisors, and a team leader.