ASL BPO

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ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.

Client Insights

Industry Expertise

Financial services

20%

Business services

15%

Consumer products & services

10%

Information technology

10%

Medical

10%

Real estate

10%

eCommerce

10%

Education

5%

Hospitality & leisure

5%

Legal

5%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 60%

Common Project Size

<$10K 5 projects

$10K-$49K 4 projects

$50K-$199K 1 project

Clients

  • Kairos Living
  • Pool Guard USA
  • Accordion Group Australia
  • Property Recruitment Company UK

Highlights from Recent Projects

Overall Rating

4.8
16 Reviews

ASL BPO was hired by a law firm to provide back-office support and digital marketing services. The firm's CEO found ASL BPO through an online search and was attracted by the company's affordable pricing, good cultural fit, and value for cost. A team of 6-10 employees was assigned to the project, which aimed to manage the law firm's back office and enhance its online visibility. The CEO was pleased with the results, noting that ASL BPO was a valuable partner in managing the firm's operations.

In another project, the Law Office of Fahim Rahman engaged ASL BPO for administrative and paralegal support. The firm, which specializes in immigration and employment/labor law, needed assistance in reducing their case backlog to manageable levels. The firm's owner found ASL BPO through an online search and chose the company due to its competitive pricing, cultural fit, and value for cost. One employee from ASL BPO was assigned to the project, and the firm's owner was satisfied with the results, particularly the reduction in case backlog.

ASL BPO was also contracted by a dance studio, Acrossers, for social media management (SMM) and customer relationship management (CRM) integration. The studio's CEO hired ASL BPO to handle appointment booking, social media posting, and customer support. The CEO found ASL BPO via an online search and selected the company due to its affordable pricing, value for cost, and alignment with the studio's values. One employee from ASL BPO was assigned to the project, which involved appointment booking, customer support via WhatsApp groups, social media posting, CRM work, and secretarial duties. The CEO was pleased with the services provided by ASL BPO, noting that the company effectively supported the studio's operations.

Timeliness

4.8

Service Excellence

4.8

Value

4.9

Would Recommend

4.8

Awards

51781

2023

37558

2022