SixEleven Global Services and Solutions, Inc.

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SixEleven Global Services and Solutions, Inc. Is a large Back Office Outsourcing company. In Davao City, Philippines and Davao City, Philippines, the firm was established in 2006. Their team focuses on Back Office Outsourcing, Call Center Services, Customer Service Outsourcing, Content Moderation Services, and more.

Client Insights

Industry Expertise

eCommerce

50%

Telecommunications

20%

Business services

10%

Consumer products & services

10%

Medical

10%

Client Size Distribution

Small Business (<$10M) 25%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 25%

Common Project Size

$50K-$199K 2 projects

$200K-$999K 2 projects

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.7
13 Reviews

Six Eleven Global Services was hired by a beauty technology company to handle their customer service operations during US hours. The company, which focuses on lighting solutions and content creation, required a swift one-hour ticket response time. The team of 6-10 employees at Six Eleven Global Services was selected based on their competitive pricing, cultural fit, and alignment with the company's values. They were responsible for answering tickets and managing all customer service operations. The beauty tech company found them through an online search and was pleased with their work.

An e-commerce company based in China utilized the services of Six Eleven Global Services for their call center needs. The goal was to improve customer communication. The company found Six Eleven Global Services through an online search and chose them because of their high ratings. A team of 2-5 employees was assigned to consult on customer product experience. The e-commerce company was satisfied with the results of the collaboration.

A logistics and supply chain company hired Six Eleven Global Services for their BPO services. The company, which specializes in invoice processing, data capture, and workflow management, aimed for high quality, cost-saving, and mutually beneficial results. Six Eleven Global Services was found through an online search and a referral. The team of 6-10 employees was tasked with understanding the project requirements, hiring suitable agents, training them, and leading the team to deliver the work on time with the highest possible accuracy. The logistics and supply chain company reported that Six Eleven Global Services provided professional management, effective communication, and valuable support.

Timeliness

4.8

Service Excellence

4.8

Value

4.8

Would Recommend

5.0

Awards

81589

2023

81631

2023