Veza Reception

visit site

Veza Reception is a phone answering service established in 2023. Their small team is in Scottsdale, Arizona and offers call center services and customer service outsourcing.

Client Insights

Industry Expertise

Legal

50%

Business services

25%

Medical

15%

Other industries

10%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

<$10K 3 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

Veza Reception was hired by a landscaping company to manage their incoming calls due to the office manager working part-time. The company found Veza Reception through an online search, and they were chosen for their budget-friendly pricing. Veza Reception assigned 2-5 employees to the project, who took the time to understand the business before answering their phones, taking notes for each call, and sending summaries via email and text. The client reported that their customers found it easier to work with them as they could always reach someone by phone.

Another landscaping company, Lewis Landscape Services, Inc., also hired Veza Reception for their call center services. They found Veza Reception through an online search and chose them for their affordable pricing. Veza Reception assigned 2-5 employees to the project who answered the phones in the absence of the office staff, examined each call, and sent analysis through email and text. The client reported that their customers found it easier to reach them by phone.

A legal company hired Veza Reception to ensure no potential client calls were missed. The company found Veza Reception through a reach out, and they were chosen for their high ratings, budget-friendly pricing, great culture fit, good value for cost, and aligned company values. Veza Reception assigned 2-5 employees to the project who handled their inbound and outbound calls during normal business hours, after hours, and on weekends. They developed a script for their virtual receptionists to use and collected information from callers, which they sent via email and text. The client reported that Veza Reception helped them manage their busy phone lines and prevent the loss of potential clients.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0