Pexly

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Launched in 2015, Pexly is a back office outsourcing company. The company specializes in back office outsourcing, customer service outsourcing, and sales outsourcing and has a midsize team. The company is in Amsterdam, Netherlands.

Client Insights

Industry Expertise

Information technology

40%

eCommerce

35%

Financial services

15%

Advertising & marketing

10%

Client Size Distribution

Small Business (<$10M) 35%

Midmarket ($10M - $1B) 60%

Enterprise (>$1B) 5%

Common Project Size

$10K-$49K 9 projects

<$10K 2 projects

$200K-$999K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
22 Reviews

Pexly was contracted by vidby.com, an AI-powered software for video and document translation, to build a customer support service and recruit specialists for their marketing and support departments. The founder of vidby.com chose Pexly due to their affordable pricing, culture fit, and good value for cost. A team of 2-5 Pexly employees worked on this project, and all tasks were performed professionally, efficiently, and on time.

Giftcards Group, an international seller of gift cards, hired Pexly to provide high-quality customer service and B2B sales agents. The Customer Experience Manager of Giftcards Group found Pexly through an online search and selected them due to their great culture fit and good value for cost. A team of 2-5 Pexly employees was assigned to this project, and they successfully outsourced their customer support and B2B sales agency with high-quality employees recruited by Pexly.

The Head of Operations of a cosmetics products company hired Pexly to provide consistent customer support, cost-effectiveness, and customer happiness. They found Pexly through an online search and chose them for their affordable pricing, good value for cost, and availability in the US market. One Pexly employee was assigned to this project and was responsible for answering all customer inquiries via email, messenger, phone, and WhatsApp.

Timeliness

4.9

Service Excellence

4.8

Value

4.8

Would Recommend

4.9