OWORKERS

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Data Annotation Services company OWORKERS is headquartered in Plovdiv, Bulgaria; Plovdiv, Bulgaria; Tananarive, Madagascar and Cairo, Egypt. Founded in 2012, the midsize team offers Data Annotation Services, Customer Service Outsourcing, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), and more.

Client Insights

Industry Expertise

eCommerce

15%

Government

10%

Information technology

10%

Manufacturing

10%

Medical

10%

Automotive

5%

Business services

5%

GPS, Navigation & GIS

5%

Gaming

5%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 55%

Enterprise (>$1B) 25%

Common Project Size

$10K-$49K 1 project

$50K-$199K 1 project

Clients

  • BACK MARKET, Inc.

Highlights from Recent Projects

Overall Rating

4.8
4 Reviews

OWORKERS was hired by a global mobile app company that specializes in live chat and live streaming services. The company’s goal was to ensure a clean, user-friendly environment free from abuses. OWORKERS was tasked with monitoring the app, particularly in the regions of the US, MENA, and India, providing 24/7 moderation services. The vendor was chosen after the client contacted multiple companies. The team from OWORKERS consisted of a project manager, an assistant, and moderators.

In a separate project, OWORKERS was engaged by a RegTech company to set up a business process outsourcing (BPO) team within the European Union. The team, comprised of 15 document verification officers, was responsible for processing various types of ID documents around the clock. The firm was selected from a shortlist of potential suppliers based on their competitive pricing, problem-solving abilities, speed, and prompt feedback. The client's main points of contact at OWORKERS were Stephan, Ivan, and Hristian.

Timeliness

4.6

Service Excellence

4.8

Value

4.8

Would Recommend

4.8