OWORKERS
visit site- $1,000+
- 250 - 999 employees
- London , England
OWORKERS is a midsize Back Office Outsourcing company. They offer Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), and Customer Service Outsourcing and were launched in 2012.
Client Insights
Industry Expertise
20%
15%
10%
10%
10%
10%
10%
5%
5%
5%
Client Size Distribution
Small Business (<$10M) 20%
Midmarket ($10M - $1B) 40%
Enterprise (>$1B) 40%
Common Project Size
$10K-$49K 1 project
Clients
- BACK MARKET, Inc.
Highlights from Recent Projects
OWORKERS was hired by a global mobile app company that specializes in live chat and live streaming services. The company’s goal was to ensure a clean, user-friendly environment free from abuses. OWORKERS was tasked with monitoring the app, particularly in the regions of the US, MENA, and India, providing 24/7 moderation services. The vendor was chosen after the client contacted multiple companies. The team from OWORKERS consisted of a project manager, an assistant, and moderators.
In a separate project, OWORKERS was engaged by a RegTech company to set up a business process outsourcing (BPO) team within the European Union. The team, comprised of 15 document verification officers, was responsible for processing various types of ID documents around the clock. The firm was selected from a shortlist of potential suppliers based on their competitive pricing, problem-solving abilities, speed, and prompt feedback. The client's main points of contact at OWORKERS were Stephan, Ivan, and Hristian.