iCareBilling

iCareBilling was engaged by a private medical practice owner who sought assistance with credentialing. The company provided guidance on setting up the practice, helped establish a billing system, and made recommendations for electronic medical record (EMR) systems. As part of the EMR process, iCareBilling implemented Kareo into the practice and customized it to suit the client's needs. They also developed web-based apps from scratch. The client appreciated their accessibility and helpfulness from the initial contact. The partnership, which began in March 2022, is ongoing and the client has so far invested around $600 in the project.

Integrative Diagnostics, a high complexity clinical laboratory, hired iCareBilling for medical billing, credentialing, and enrollment services with payers such as Medicare, BCBS, UHC, Aetna, Cigna, and other commercial payers. iCareBilling was selected for their responsiveness, fast turn-around time, professional customer service, and flexible pricing options. The company was responsible for submitting enrollment applications to insurance companies, following up until network agreements were signed, and entering claims through Kareo billing software to receive payment for services rendered by the laboratory. The client was assisted by a dedicated representative assistant and other team members who were knowledgeable and provided fast customer service.

Northeast Wisconsin Behavioral Health, a healthcare services company, engaged iCareBilling for medical billing services for behavioral health. The company was selected based on its high ratings, proximity to the client's location, budget-friendly pricing, culture fit, value for cost, and company values alignment. iCareBilling was tasked with submitting claims to ensure the office was paid without any hassle. The client worked with one employee from iCareBilling and was satisfied with the scope of work and key deliverables provided by the company.